Service Desk Analyst with Call Centre Experience in Ohio

Join our dynamic team as a Service Desk Analyst where you will leverage your call centre experience to provide exceptional support to our clients. You will be responsible for troubleshooting technical issues, assisting users with software and hardware inquiries, and ensuring a seamless communication process. Your proactive approach and problem-solving skills…

Join our team at 360itprofessionals1 as a Junior Help Desk Analyst in Columbus, Ohio. We are seeking a motivated individual who is eager to learn and provide exceptional support to our clients. In this role, you will help troubleshoot technical issues, assist with software installations, and ensure our IT systems operate smoothly.Your day-to-day responsibilities will include answering support tickets, resolving user inquiries, and collaborating with senior analysts to enhance your skills and career growth.

Veeva Systems is a pioneering organization dedicated to transforming the life sciences sector through innovative cloud solutions, enabling companies to expedite the delivery of therapies to patients. As one of the most rapidly expanding SaaS companies in history, we achieved over $3 billion in revenue in our last fiscal year, with substantial growth prospects on the horizon. Our core values – Do the Right Thing, Customer Success, Employee Success, and Speed – define Veeva. We are not just another public company; we made history in 2021 by becoming a public benefit corporation (PBC), legally committed to balancing the interests of our customers, employees, society, and investors. As a Work Anywhere organization, we provide the flexibility to work from home or the office, empowering you to flourish in your ideal work environment. Join us in revolutionizing the life sciences industry, as we remain steadfast in our commitment to making a positive impact on our customers, employees, and communities.

Join Luminary Hospice as an On-Call Nurse, where your expertise will make a significant impact on patient care. As a vital part of our team, you will provide compassionate nursing services to patients in need, ensuring their comfort and dignity during challenging times. This role demands flexibility and dedication, allowing you to work on an as-needed basis, providing care that is both personalized and professional.

Are you passionate about technology and customer service? Join us at 360itprofessionals1 as a Help Desk Analyst! In this role, you will provide essential support to our clients, assisting them with technical issues and ensuring their systems run smoothly.Your responsibilities will include troubleshooting hardware and software problems, guiding users through step-by-step solutions, and documenting issues and resolutions. If you enjoy working in a collaborative environment and have a knack for problem-solving, we want to hear from you!

About Us:MIH Systems Group is a dynamic and innovative player in the HVAC Services sector, committed to enhancing building functionality. We specialize in optimizing complex HVAC systems, providing our clients with significant value from the design phase of new constructions to the management of existing facilities. Our skilled HVAC service team offers comprehensive start-up services for intricate HVAC equipment from various manufacturers, alongside ongoing preventive maintenance, repair, and retrofitting services. Our team is composed of industry-leading professionals dedicated to delivering cost-effective solutions tailored to our clients' needs.Role Overview: HVAC Service Technician (Columbus, Ohio)We are seeking both experienced and entry-level HVAC Service Technicians who will specialize in the start-up and servicing of equipment across diverse applications related to air conditioning, heating, ventilation, humidity control, and energy management. The ideal candidate will possess the ability to troubleshoot and repair HVAC systems, exhibit reliability and independence, and demonstrate strong communication and organizational skills. This position primarily serves the Hudson, Ohio area.

Role overview The IT Service Desk Specialist at Abercrombie & Fitch Co. plays a key part in supporting employees at the Columbus location. This position helps ensure daily operations stay on track by addressing technical challenges as they arise. Main responsibilities Handle IT support requests from team members Troubleshoot and resolve problems related to hardware, software, and network connectivity Focus on maintaining user satisfaction and smooth business operations Location This role is based in Columbus.

Join our dynamic team at Collabera as an OEM Call Center Customer Support Specialist! In this role, you will be responsible for delivering exceptional customer service to our valued clients. You will handle inquiries, resolve issues, and provide guidance to ensure customer satisfaction. Your ability to communicate effectively and your commitment to excellence will make you a vital part of our team.

Reports To: Director of Clinical Services About Luminary Hospice: At Luminary Hospice, our mission is to empower our team members to cultivate a compassionate and supportive culture. We are dedicated to providing exceptional care to patients and their families throughout the end-of-life journey. We aim to deliver personalized care that emphasizes compassion and dignity for everyone we serve. Our approach focuses on holistic care, offering expert medical assistance, pain management, emotional and spiritual support, as well as vital resources and guidance for families and caregivers. About the Role: The On-Call Nurse is essential for addressing patient needs outside normal business hours. The nurse will leverage community resources to plan and direct services tailored to the needs of individuals and families in their homes and communities during off-hours. Key Responsibilities: Conduct initial and comprehensive assessments of patients and families to ascertain hospice needs, including a thorough evaluation of current and past health conditions. Provide professional nursing care by applying all nursing process components and utilizing health assessment data for accurate nursing diagnoses. Evaluate and document patient status, initiating and modifying care plans as required, and reassessing patient and family needs during after-hours visits. Develop individualized care plans with clearly defined goals, integrating palliative nursing actions while involving patients and families in the planning process. Implement preventive and rehabilitative nursing procedures, administering medications and treatments as prescribed by physicians. Assist patients with daily living activities, promoting self-sufficiency and optimal comfort care.

Join Us in Building the FutureAt Path Robotics, we are pioneering the next generation of embodied intelligence. Our innovative, AI-powered robotic systems are designed to adapt, learn, and excel in real-world environments, effectively bridging the skilled labor gap and reshaping various industries. We strive to surpass conventional methodologies by integrating perception, reasoning, and control to create AI solutions that are risk-aware, dependable, and continually enhanced through practical application.We tackle complex challenges daily, and our team of intelligent, humble, and motivated individuals work collaboratively to turn the impossible into reality.We are on the lookout for a talented and technically adept Field Service Technician to become an integral part of our vibrant team dedicated to transforming manufacturing processes. In this pivotal role, you will operate, maintain, and troubleshoot advanced robotic welding systems and automation equipment. A robust understanding of engineering principles, coupled with hands-on experience in mechanical and electrical systems, is essential for successfully integrating cutting-edge technology into various manufacturing settings.

Join K Group Companies as a Field Service Technician Level II, where you will play a crucial role in delivering exceptional service to our clients across Central Ohio. You will be responsible for troubleshooting, repairing, and maintaining equipment at various client locations, ensuring optimal performance and customer satisfaction.

Join K Group Companies as a Field Service Technician Level II in Columbus, Ohio! In this role, you will be responsible for providing exceptional technical support and services to our clients in the field. Your expertise will help in diagnosing, repairing, and maintaining a variety of equipment and systems. We are looking for a highly motivated individual who enjoys hands-on work and is committed to delivering outstanding customer service.

Join our dynamic team at 360 IT Professionals as we seek a dedicated Help Desk Support specialist. This is an exciting opportunity to showcase your technical skills and provide exceptional support to our clients. You will be responsible for troubleshooting issues, assisting users, and ensuring a high level of customer satisfaction.

Join our dynamic team as a VOIP Engineer, specializing in Cisco Call Manager solutions. We are looking for a dedicated professional who is passionate about telecommunications and ready to tackle exciting challenges in a fast-paced environment.

About the Role Alphabeinsight Inc. is hiring a Front Desk Executive in Columbus. This position handles front desk operations, greeting visitors, and supporting a welcoming atmosphere for everyone who enters the office. What You Will Do Manage daily front desk tasks and procedures Welcome and assist visitors as they arrive Represent Alphabeinsight Inc. with professional and friendly communication What We Look For Strong communication skills Professional and approachable manner Ability to create a positive first impression

Join blinkux as a User Experience Designer specializing in Financial Services, where your creativity and analytical skills will shape the future of user interactions. In this pivotal role, you will collaborate with cross-functional teams to design intuitive and engaging user interfaces that meet the needs of our financial sector clients. You will have the opportunity to conduct user research, create wireframes, prototypes, and gather user feedback to refine designs.

Why This Role MattersAs a Licensed Insurance Agent (P&C or Personal Lines License), you will play a crucial role in driving revenue and growth for Matic. Your primary responsibility will be to educate and guide customers in selecting the best personal lines insurance products. Matic is dedicated to simplifying the homeowner's insurance process for our clients, especially those navigating the lending process. Thanks to our innovative approach, we deliver high-quality leads directly to our insurance advisors, allowing you to focus on what you excel at—selling insurance. Your ResponsibilitiesManage incoming calls from customers seeking improved insurance options.Provide expert advice on competitive home and auto insurance solutions available in the market.Engage actively in team meetings, training sessions, and brainstorming activities to enhance our operational processes.Stay informed on industry trends, carrier products, guidelines, and protocols.Deliver exceptional customer service, leading to outstanding customer satisfaction ratings.Follow up with clients through detailed email and phone communications.

Join Veeva Systems Inc. as an IT Application Support Analyst and play a pivotal role in ensuring our software applications run smoothly and efficiently. In this dynamic position, you will be responsible for troubleshooting software issues, providing technical support to end-users, and collaborating with various teams to enhance application performance.

Join SmartFinancial: Empowering Insurers with Innovative TechnologyAt SmartFinancial, we are committed to fostering growth and success for insurance agencies through our cutting-edge technology solutions. Recognized as one of the Best Places to Work for four consecutive years, we are among the fastest-growing tech companies in the industry.As a premier insurance marketplace, we connect millions of potential customers with our extensive network of insurance partners.Please Note: This is an in-office position located at our Columbus office: 471 E. Broad St., Suite 1300, Columbus, OH 43215.We are looking for enthusiastic and driven individuals to become part of our vibrant team. In this role, you will reach out to prospective customers, evaluate insurance product options, and connect them with our licensed agents.Your Responsibilities Outbound Calling: Conduct over 200 outbound calls daily to introduce our products and services. Customer Engagement: Employ effective relationship-building techniques to engage potential customers. Product Knowledge: Continuously enhance your understanding of our offerings to address customer inquiries and provide tailored solutions. Quote Generation & Transfer: Demonstrate the benefits of working with licensed agents to drive quote requests and facilitate the transfer of qualified leads. Quota Achievement: Meet or exceed daily call quotas while ensuring high-quality, positive interactions with customers.What We’re Seeking High-Volume Calling Experience: Familiarity with outbound/inbound sales, telemarketing, or call center environments. Metrics-Driven: Proven track record of exceeding performance targets. Team Player: Ability to work independently while collaborating effectively with sales teams. Customer Engagement Skills: Build rapport, handle objections, and persuade prospects to proceed with a quote. Resilience & Adaptability: Maintain a positive, goal-oriented attitude while overcoming objections and rejections.What We Offer Uncapped Commission: $16-$17/hour plus generous commission opportunities. Top performers can earn $60K+ with bonuses. Comprehensive Benefits: High-quality health insurance and a 401k plan with company match. Incentives: Employee referral bonuses, daily and weekly cash giveaways. Training and Development: Extensive paid product training and world-class inside sales training. Career Growth: Opportunities for advancement with a focus on professional development.

Ironwear has spent more than thirty years advancing safety in the Personal Protective Equipment (PPE) industry. The company designs, manufactures, and improves PPE for a range of industrial sectors. Recently, Ironwear expanded its focus to include Infection Control and Medical Protection products for healthcare settings. Role Overview The Regional Account Manager for Ohio will join Ironwear’s sales team in Columbus. This position focuses on growing sales and building strong relationships with key accounts throughout the territory. Success in this role depends on understanding the market, identifying client needs, and delivering solutions that fit. What You Will Do Drive sales growth for Ironwear’s PPE and medical product lines within the Ohio region Develop and maintain relationships with existing and prospective clients Promote the company’s full range of safety and medical protection products Meet or exceed assigned regional sales targets Stay informed about industry trends and client requirements Who We’re Looking For Experience in sales, account management, or client relations (preferably in PPE, safety, or medical products) Strong communication and relationship-building skills Strategic approach to territory management and sales planning Commitment to client satisfaction and long-term partnerships This role is based in Columbus, Ohio, United States.