CX Project Manager with Genesys Cloud Expertise

We are seeking a talented and motivated CX Project Manager with a strong background in Genesys Cloud to join our dynamic team. In this role, you will lead customer experience projects, ensuring successful implementation and optimization of our clients' cloud solutions. Your expertise will directly contribute to enhancing client satisfaction and business outcomes.Key responsibilities include managing project timelines, collaborating with cross-functional teams, and utilizing your technical knowledge to provide innovative solutions. If you are passionate about customer experience and have a proven track record in project management, we would love to hear from you!

Join AFRY as a Project Management Analyst in our vibrant Curitiba office. We are looking for a motivated individual who is passionate about driving successful project outcomes and enhancing operational efficiency. Your role will involve working collaboratively with cross-functional teams to ensure that projects are delivered on time and within scope. You will have the opportunity to develop your skills in project management methodologies while contributing to innovative solutions that meet client needs.

Role Overview Segula Technologies is hiring a Building Maintenance Analyst focused on civil projects in Curitiba. This full-time position centers on maintaining the integrity and performance of company infrastructure. The role combines analytical work with hands-on building maintenance tasks to support ongoing civil projects. What You Will Do Monitor and assess the condition of buildings and related infrastructure Support ongoing civil projects by identifying maintenance needs and recommending solutions Apply practical experience to ensure facilities remain functional and safe What We Value Strong analytical skills applied to building maintenance and infrastructure Hands-on experience in civil project environments Attention to detail and a proactive approach to problem-solving

We are seeking a talented and motivated ServiceNow SPM Module Owner to lead our ServiceNow project management module initiatives. In this role, you will be responsible for defining and driving the strategy for the ServiceNow SPM module, ensuring that it meets the needs of our organization and enhances our project management capabilities.As a key member of the techco.lab department, you will collaborate closely with cross-functional teams to implement best practices, optimize workflows, and deliver effective solutions that align with our business objectives.

Join Bluelight Consulting as a Laravel Developer with a focus on React in a fully remote capacity. We are seeking a talented individual who can leverage their expertise in building dynamic web applications and contribute to our innovative projects. This role is ideal for individuals who are passionate about coding, eager to learn, and excited to work in a collaborative environment.

About Fast Medic Fast Medic focuses on improving health management and supporting better quality of life for citizens. With more than 20 years serving the government sector, the company is based in Curitiba, Paraná, and also works in São Paulo, Ceará, and Minas Gerais. The team brings expertise in Public Health Management and Systems Development, delivering secure and efficient technology solutions to municipalities throughout Brazil. Role Overview: Administrative Manager Fast Medic, part of Valsoft Corporation, seeks an Administrative Manager to lead administrative, financial, and HR support functions. This role calls for someone who not only handles daily tasks but also shapes and organizes processes to protect the company’s organizational and financial stability. The ideal candidate brings autonomy, a strong analytical approach, and hands-on experience managing multiple business areas. A proactive mindset and the ability to see the big picture are key for success in this position. Location Curitiba, State of Paraná, Brazil

Join our dynamic team at docplanner as a Customer Success Team Manager, where you will lead a passionate group dedicated to enhancing customer satisfaction and retention. In this role, you will develop and implement strategies to foster customer relationships, ensuring a seamless experience from onboarding to ongoing support. You will collaborate with various departments to address customer needs and drive continuous improvement.

At CI&T, we excel in technology transformation, merging human talent with artificial intelligence to deliver innovative and scalable tech solutions.With a global workforce of over 8,000 professionals, we have established successful collaborations with more than 1,000 clients in our 30 years of operation. The integration of artificial intelligence is central to our mission.We are in search of a dedicated professional to strategically and operationally manage IT service processes, ensuring efficiency throughout the ticket lifecycle and driving continuous improvement in processes, tools, and customer experience. This role requires strong collaboration with technical teams, business units, and executive stakeholders.

Join our dynamic team at Red Bull as a Senior Sales Coordinator (Distribution Partner Manager) in Curitiba. In this pivotal role, you will be responsible for leading sales strategies and managing distribution partnerships to drive revenue growth and enhance market presence. Your expertise will be crucial in fostering strong relationships with partners and optimizing our distribution channels.

Responsibilities:Lead the customer service team to achieve departmental goals.Supervise and manage schedules, assigning daily and weekly tasks to the support team.Monitor the adherence to work schedules and shifts of supervisors.Report voluntary resignations within the team.Notify about terminations that require severance pay.Request and oversee administrative warnings for team members, gathering evidence and defining necessary commitments.Approve requests for additional tools for team members.Conduct one-on-one meetings to identify improvement areas and provide feedback to supervisors.Manage and track the fulfillment of KPIs and OKRs.Evaluate the performance of the entire support team.Request new positions for the department (internal promotions, replacements, or new hires).Conduct final interviews for support candidates.Confirm the pipeline and the leader responsible for new hires.Approve vacation requests through the Runa system, considering peak seasons and established guidelines.Authorize contracts for indefinite employment of support team members.Email HR about any exceptions regarding former employees' email usage.Notify HR about changes in work location.Communicate changes in variable compensation metrics, goals, and rules for agents and team leaders to HR.

Location: Curitiba, Brazil (Hybrid: three days per week in-office) Company: Nium Role overview Nium is looking for a Cybersecurity Manager to oversee cybersecurity compliance for its Brazil operations. This position ensures that all activities align with Resolution BCB 85/2021 and serves as the main authority on cyber risk management in the country. The Cybersecurity Manager reports directly to the Country Manager and provides updates to the Group Chief Information Security Officer (CISO). This role combines regulatory compliance with hands-on security operations in a regulated payment institution. Working in a hybrid model, the Cybersecurity Manager collaborates with cross-functional teams and has significant visibility within the organization. Key responsibilities Lead cybersecurity compliance efforts in line with Resolution BCB 85/2021 for Nium Brazil. Act as the primary point of contact for cyber risk management in Brazil. Report directly to the Country Manager and provide updates to the Group CISO. Work closely with local and global teams to ensure regulatory and operational security standards are met. What Nium offers Chance to help shape the future of global financial transactions at scale. Work in a regulated, innovative fintech environment with international reach. Hybrid work model with three days per week in the Curitiba office. Opportunities for cross-functional collaboration and high-impact work.

Join Us in Transforming Healthcare! Welcome to the innovative side of technology! You may know us by various names such as Feegow, Doctoralia, or Docplanner, depending on where you are. All these names represent our commitment under the Docplanner Group.For over 12 years, we have been dedicated to revolutionizing healthcare by empowering patients with the ability to leave and read reviews about their experiences. We also provide doctors with efficient technologies to manage their bookings, allowing them to focus on what truly matters: patient care. Today, we invite you to be a part of our mission to make healthcare more human.Your Role at FeegowAs an Engineering Manager at Feegow, you will lead our talented engineering team in crafting innovative solutions that enhance healthcare management for physicians and their patients.Why Choose Docplanner Group?With operations in 13 countries and over 80 million patients relying on us each month, we are proud to have earned the trust of 130,000 specialists and prominent investors including Point Nine Capital, Goldman Sachs Asset Management, and One Peak Partners. Despite our growth to over 2,500 employees worldwide, we maintain the startup spirit that inspired us from the beginning.Joining us means making a positive impact and embracing diversity. We support you in bringing your whole self to work, whether you choose to work from home or in our offices located in Curitiba and Rio de Janeiro.

About the Department: As a leading player in the Latin American market, the Wealth Management division at BTG Pactual boasts one of the most skilled and award-winning teams in asset management services. We meticulously assess the individual demands and needs of each client to craft tailored financial solutions, always adhering to the regulatory standards of each country. The Wealth Management team is primarily responsible for establishing and managing relationships with ultra-high-net-worth clients (UHNW), providing them with strategic insights into resource allocation and capital protection. Additionally, we aim to develop and maintain long-term relationships, offering the best advice during various life stages of our clients. Your Daily Responsibilities: Monitor client operations and positions, executing and billing client orders across various markets, both onshore and offshore. Direct interaction with clients in the division. Optimize internal processes and controls. Present product offerings to clients. Collaborate with other areas of the bank (Middle Office, Onboarding, Legal, Foreign Exchange, Compliance, among others). We Expect from You: Completed higher education, preferably in Administration, Economics, or Engineering. Availability to work 100% onsite at our Curitiba office. Strong knowledge of onshore and offshore financial markets. CPA 20 (ANBIMA) certification is desirable; CFP is a plus. Ability to focus and manage multiple demands effectively. Fluency in English, both spoken and written.

Join Bosch Group as a Technical Support Specialist in our Remanufacturing Projects. This role offers an exciting opportunity to contribute to innovative projects in a dynamic environment. You will be responsible for providing technical assistance and support to our team, ensuring high-quality standards and effective problem resolution.

As a Revenue Operations Manager at Docplanner, you will play a pivotal role in optimizing our revenue processes and enhancing our sales strategies. This position requires a data-driven mindset and a passion for improving operational efficiency. You will work closely with various teams to identify opportunities for growth and ensure our revenue operations align with the company's objectives.

Made by people who transform education All positions at Arco are eligible for People with Disabilities. Your Challenges:Act as a strategic partner to schools, serving as the primary reference for discussing vision, opportunities, and solutions.Monitor the complete customer loyalty cycle, ensuring satisfaction and results.Independently manage contract renewals and expansions.Identify and pursue new business opportunities (cross-sell and upsell) based on the school's needs.Support schools in adopting Arco's solutions, focusing on generating value and strengthening relationships.Serve as the integrated view point of the customer journey with Arco, monitoring satisfaction levels in pedagogical solutions and service.Act as the final escalation point to resolve critical relationship or service demands.Collaborate with internal teams, ensuring alignment between pedagogical, commercial, and operational fronts.

About Docplanner Group Docplanner Group connects patients and healthcare providers worldwide. As a leading healthcare platform, the company supports 24 million patients and 280,000 doctors each month across 13 countries. Brands under Docplanner include ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda. The group offers marketplaces, SaaS products, and AI-powered tools that help doctors, clinics, and hospitals focus on patient care by simplifying their operations. Learn more about Docplanner’s services at pro.doctoralia.es. Why Work With Us? Directly support doctors in providing high-quality patient care. Join a team of over 3,000 employees where agility and flexibility are valued. Contribute to both immediate results and long-term growth at a global scale.

Composed of individuals who transform education All positions at Arco are open to People with Disabilities. No Operations team, you will be part ofA team responsible for ensuring governance and efficiency of the logistics operations carried out by third-party partners, focusing on inventory control, process auditing, and continuous improvement of operations.The area acts as a bridge between production, operations, and delivery, monitoring indicators, analyzing processes, and ensuring that logistics operations align with business needs. In your daily work, you will:Manage and oversee general and cyclical inventories for the Distribution CenterEnsure reconciliation between physical and systemic inventoryMonitor budget control of logistics operations (budgeted vs actual)Manage and purchase operational supplies for the areaBuild and monitor performance indicators for logistics operationsAnalyze inventory obsolescence and propose mitigation actionsAudit and monitor processes performed by the outsourced logistics operatorIdentify continuous improvement opportunities within the area's processesSupport the automation and evolution of processes through data analysis and technology

Join the Accor team as a Restaurant Supervisor in our vibrant Curitiba location! We are looking for an enthusiastic leader who can ensure exceptional dining experiences for our guests. You will be responsible for overseeing daily restaurant operations, managing staff, and maintaining high standards of service and cleanliness.

Despegar is looking for a Senior Account Executive based in Curitiba. This role centers on managing important client relationships and supporting business growth. Role overview The Senior Account Executive manages key accounts, works to identify new business opportunities, and helps build strategic partnerships. The position requires delivering high levels of service to maintain and improve client satisfaction. What you will do Oversee and nurture relationships with major accounts Seek out and evaluate new business opportunities Support the development of strategic partnerships Ensure clients receive attentive and effective service Location This position is based in Curitiba.