Client Success Account Manager - Healthcare

Porter combines analytics and compassionate care to help clients and their members achieve better healthcare outcomes. The company coordinates care and coverage, using advanced analytics and a dedicated Care Guide team. Porter assists members as they navigate the healthcare system, arrange telehealth visits, and schedule in-home assessments, including lab and diagnostic tests. The focus is on improving quality measures, managing total care costs, supporting risk adjustment, and increasing member satisfaction. Role overview The Client Success Account Manager - Healthcare joins the Customer Success Team in Dallas, Texas. This position manages a portfolio of healthcare clients and projects. A background in account and project management within the healthcare sector is important. Porter values detail-oriented, process-driven professionals who want to make a difference in a mission-focused organization. What you will do Support the management of multiple healthcare clients and projects Work with the Customer Success Team to ensure client satisfaction and successful project delivery Develop skills in project management tools and methodologies Collaborate with cross-functional teams to achieve strong results Maintain accurate project documentation and records Requirements Experience in account and project management within the healthcare sector Attention to detail and a process-focused approach Interest in improving healthcare delivery and supporting members with empathy and clarity Enthusiasm for working in a start-up environment and contributing to meaningful change in healthcare

Position OverviewThe Client Success Architect II will take on a pivotal leadership role in shaping the development of enterprise data warehouses, data management, and reporting systems. This position is responsible for delivering data-driven solutions, crafting strategic roadmaps, and developing proprietary tools. A deep understanding of enterprise data models and the effective use of both relational and dimensional data sources is essential. Additionally, the role involves mentoring and developing team members.Key ResponsibilitiesReview and validate mapping sources using assigned customer data files.Proactively seek and arrange training opportunities to enhance your skills and knowledge.

As a Senior Client Success Manager - Strategic Accounts at Rithumliboard, you will play a pivotal role in nurturing and expanding our relationships with key clients. Your strategic insight will be essential in ensuring our clients achieve their business goals while maximizing the value they receive from our solutions. You will lead a team dedicated to providing top-notch service and support, ensuring client satisfaction and loyalty.

WHO WE AREZeta Global (NYSE: ZETA) is an innovative AI-Powered Marketing Cloud that utilizes cutting-edge artificial intelligence (AI) and vast consumer data to streamline customer acquisition, growth, and retention for marketers. With the Zeta Marketing Platform (ZMP), we aim to simplify sophisticated marketing by unifying identity, intelligence, and omnichannel activation within a single platform, backed by one of the largest proprietary databases in the industry. Our enterprise clients across diverse industries are equipped to deliver personalized consumer experiences on an individual level through every marketing channel, driving better outcomes for their marketing initiatives. Founded in 2007 by industry leaders David A. Steinberg and John Sculley, Zeta Global is headquartered in New York City and has a global presence. Discover more at www.zetaglobal.com.THE ROLEThe Senior Client Success Manager – Programmatic is a pivotal, client-facing position responsible for ensuring the overall success of a portfolio of strategic programmatic accounts from start to finish. You will act as the primary client liaison, operational expert, and strategic partner, overseeing live campaigns, facilitating client communications, and driving performance, retention, and growth.This role demands robust programmatic knowledge, sound judgment, and the capability to work independently while closely collaborating with Sales, Analytics, and Operations teams.This role is remote and based in the Dallas, TX area.RESPONSIBILITIESTake ownership of 10+ active programmatic campaigns end-to-end across multiple accounts.Lead all client communications, including status calls, Quarterly Business Reviews (QBRs), and escalations, providing clear insights and actionable recommendations tied to business outcomes.Act as the technical lead for campaign execution, working closely with Operations to ensure campaigns are correctly set up, optimally managed, and strategically aligned (targeting, pacing, Quality Assurance, troubleshooting).Utilize a profound understanding of Demand Side Platform (DSP) functionality and optimization techniques to inform setup decisions, troubleshoot issues, and enhance performance.Provide client-ready reporting and performance insights in collaboration with the Analytics team.Proactively identify and support upsell, cross-sell, and renewal opportunities in conjunction with Sales.Work collaboratively across departments to resolve issues, enhance performance, and ensure high-quality client service.

Rithum™ stands as the premier commerce network globally, enhancing the collaboration between brands, suppliers, and retailers to create unparalleled e-commerce experiences. Our platform equips brands and retailers with the tools they need to drive growth, streamline operations across various channels, scale their product offerings, and improve profit margins. With over 40,000 businesses relying on Rithum to expand their operations through hundreds of channels, contributing to an impressive annual GMV exceeding $50 billion, our comprehensive commerce, marketing, and delivery solutions empower customers to craft optimized shopping experiences from start to finish.

Account Manager (Fintech SaaS) – Join Our Dynamic Teameqltech is a rapidly expanding Fintech company revolutionizing compliance and workflow automation for professional service providers. Supported by a leading Private Equity firm, we are enhancing our sales team to cater to the growing needs of mid-market firms and professional services organizations. We are seeking a passionate Account Manager who excels in building partnerships, adept at managing and expanding a portfolio of existing clients while spotting new growth opportunities.Your ResponsibilitiesAccount Ownership: Take charge of a portfolio comprising mid-market professional services and compliance clients, acting as their main contact and trusted partner.Retention & Growth: Drive renewal cycles while uncovering upsell and cross-sell opportunities within your accounts.Consultative Approach: Conduct regular business reviews to identify evolving workflow and compliance challenges, aligning our SaaS solutions with clients' needs.Strategic Networking: Build and strengthen relationships across various stakeholder levels, including Managing Partners, IT/Security leads, and Finance Directors.CRM Management: Keep precise account records and renewal forecasts in our CRM system using a methodical approach (e.g., MEDDICC).Who You AreRelationship Expert: 3 to 7+ years of experience in B2B SaaS, with at least 2 years in account management, customer success, or renewal roles.Fintech & Compliance Knowledge: Familiarity with selling to or managing accounts in financial services, professional services, or regulated sectors.Commercially Savvy: Proven history of achieving net revenue retention (NRR) targets through account expansion and renewals, not just customer satisfaction scores.Stakeholder Management: Comfortable navigating complex organizations and aligning multiple decision-makers toward desired outcomes.Process-Oriented: Strong CRM habits and a structured approach to account planning and forecasting.BenefitsCompetitive base salary with uncapped commission (backed by a PE firm).Comprehensive health benefits and flexible PTO.Opportunity to be part of a company scaling rapidly post-acquisition.This is not a support role; it's a strategic chance to own and expand a portfolio in a fast-growing environment.Apply today! Only outstanding candidates will be considered.

As a Customer Success Manager at Spare, you will play a pivotal role in ensuring our clients achieve maximum value from our innovative solutions. You will be responsible for building strong relationships with customers, understanding their needs, and guiding them through our offerings. Your expertise in customer engagement will help in driving product adoption and delivering outstanding service quality.This role requires a proactive individual who can navigate complex customer environments and foster long-term partnerships. You will collaborate closely with cross-functional teams to align customer objectives with company goals.

Rithum connects brands, suppliers, and retailers through a global commerce network designed to streamline e-commerce operations. The platform supports over 40,000 businesses worldwide, helping them manage growth, expand product lines, and improve margins. Each year, clients generate more than $50 billion in gross merchandise value using Rithum's commerce, marketing, and delivery solutions. Role overview The Technical Account Manager (TAM) partners with enterprise and strategic clients to provide technical guidance and support throughout their engagement with Rithum. This position serves as the technical counterpart to the Client Success Manager, working together to align technical solutions with each client’s business objectives. What you will do Offer strategic technical advice and hands-on execution support for clients using the Rithum platform Collaborate with Client Success Managers to ensure technical solutions meet business needs Support smooth implementation of channels and drive ongoing platform optimization Develop scalable technical strategies that promote long-term client success Requirements Strong project management skills Deep understanding of Rithum’s products and solutions Ability to build trust with both client and internal technical teams This position is remote, based in Dallas or open to candidates working from Dallas remotely.

Join Our Team as a Customer Success Manager!Are you passionate about driving the success of our US clients? Beyond Now is a premier international provider of ecosystem orchestration and digital platforms. Our mission is to empower organizations to rapidly launch innovative services and enhance revenue in today's landscape of cloud computing, IoT, AI, and 5G technology.We are expanding our global team with talented professionals, and we invite you to become part of our dynamic workforce in the United States.Your Role:As a key member of our team, you will ensure the success and satisfaction of our telecommunications clients through a blend of domain expertise, strategic relationship management, and a keen focus on fostering growth and operational efficiency on our platform.Customer Success and Satisfaction:Build and nurture strong relationships with stakeholders in telco accounts.Act as a trusted advisor, offering strategic insights to maximize platform value.Enhance customer satisfaction metrics by proactively addressing needs and delivering exceptional service.Maintain an on-site presence to strengthen relationships and understand client challenges.Platform Growth and Adoption:Encourage increased platform usage by guiding customers to manage additional services.Spot opportunities to introduce new services across existing and new business units.Work collaboratively with cross-functional teams to customize solutions for customer requirements.Revenue and Financial Management:Drive revenue from existing accounts and new operating companies.Ensure accurate forecasting and meet targeted revenue growth for our SaaS products.Oversee cash collection processes to maintain robust financial health.Performance Metrics: Achieve key performance indicators such as CSAT and NPS improvement, revenue growth, and more.

Join the Lantern TeamAt Lantern, we are revolutionizing specialty care by connecting individuals with top-tier healthcare professionals precisely when they need it. Our Network of Excellence consists of leading specialists in surgery, cancer care, infusions, and beyond, ensuring that our users receive outstanding care while also benefiting from substantial cost savings. We believe in a comprehensive approach, pairing members with dedicated care teams including Care Advocates and nurses who will guide them through their health journey, helping them return to wellness, family, and work. With specialists located nationwide, quality care is always within reach. Lantern is proud to serve over 6 million members across the country, trusted by some of the largest employers. Discover more about our mission at lanterncare.com.Your Ideal Profile:You leverage LOGIC for decision-making and recognize that progress is essential for change. You maintain focus on execution while thriving in a dynamic environment, celebrating both minor and major achievements.INCLUSION is a fundamental value for you. You appreciate the importance of diverse viewpoints and experiences, striving to be part of a team that values these differences.You exhibit GRIT and determination to address significant challenges, believing that impactful solutions stem from innovative ideas supported by teamwork.With a strong commitment to HUMANITY, you prioritize customer needs, recognizing that they drive your motivation for meaningful change.Integrity is your cornerstone, as you focus on the TRUTH rather than offering convenient answers.You flourish in a collaborative environment, understanding that teamwork is crucial for innovation and transformation.These core principles of LIGHT remind us that we are dedicated to guiding individuals through the often-complicated healthcare landscape, helping them find the best care and support they need to reclaim their lives.If you resonate with these values, we would love to discuss your potential career with Lantern.

Join our dynamic team at A Place for Mom as a Healthcare Account Executive, where you will play a crucial role in helping families find the right senior living solutions. In this position, you will develop and maintain relationships with healthcare providers, ensuring they are aware of the valuable resources we offer to their patients. Your expertise will help guide families through a challenging process, providing compassionate support and tailored solutions.

Role Overview MongoDB is hiring a Senior Customer Success Manager based in Atlanta, Austin, or Dallas. This role centers on building strong relationships with customers and ensuring they achieve lasting value from the MongoDB platform. The position focuses on customer satisfaction and retention, with an emphasis on supporting clients throughout their journey. What You Will Do Guide customers through onboarding, adoption, and ongoing use of MongoDB products Address customer needs and resolve issues as they arise Identify opportunities for customer growth and help drive expansion Work closely with cross-functional teams to deliver a seamless experience Act as a trusted advisor, building long-term partnerships with clients Location This position is available in Atlanta, Austin, or Dallas.

Entrata is seeking a dedicated and results-driven Account Manager to join our dynamic team. In this role, you will be responsible for managing client accounts, building strong relationships, and ensuring customer satisfaction. You will work closely with clients to understand their needs and provide tailored solutions, enhancing their experience with our services.As an Account Manager at Entrata, you will have the opportunity to work in a fast-paced environment where your contributions are valued. If you are passionate about client relations and are looking to grow your career, we want to hear from you!

Join Rubrik's dynamic sales team, a collective of elite sales professionals dedicated to empowering businesses and government entities to safeguard against cyber threats, insider risks, and operational interruptions. Our commitment to continuous professional growth is reflected in our top-tier sales enablement program, designed to equip you with all the resources necessary to surpass your targets, enhance your earning potential, and elevate your career. Protecting the world's data has never been more crucial, and you can be a part of this mission. As a Healthcare Enterprise Account Executive, you will take charge of driving bookings growth for both new and existing Healthcare accounts within a defined territory in the TOLA region. We are in search of a highly motivated self-starter with a relentless drive to acquire new logos by identifying and nurturing new opportunities, managing the sales pipeline, and executing strategic account plans while fostering expansion within our existing customer base. The ideal candidate will actively generate pipeline daily in collaboration with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas.

Join Qualtrics as a dynamic Account Executive specializing in Corporate Healthcare solutions! In this role, you will leverage your expertise to drive customer success within the healthcare sector, delivering tailored solutions that enhance organizational performance. Your exceptional communication skills and strategic thinking will empower you to build strong relationships with key stakeholders and influence decision-making processes.

Join Bounteous as the Vice President of Client Service, where you will lead our efforts in the Healthcare, Life Sciences, and BioPharma sectors. You will be responsible for developing strategic relationships with key clients, ensuring their needs are met with top-notch service and innovative solutions. Your leadership will guide a talented team, driving client satisfaction and business growth.

Join our team as an Account Manager at Tegna Inc., where you will play a crucial role in managing client relationships and driving business growth. In this dynamic position, you will be responsible for developing strategic partnerships, understanding client needs, and delivering exceptional service to ensure their success.

About ZiplineAre you ready to make a difference? At Zipline, we are committed to revolutionizing logistics through our innovative autonomous drone delivery technology. From delivering essential blood supplies in Rwanda to enhancing order fulfillment for retail and restaurant partners across the U.S., we are reshaping the last-mile delivery landscape.Our technology may be intricate, but our mission is straightforward: to create a logistics system that ensures timely delivery of essential goods. By leveraging AI and autonomous robotics, Zipline is on a path to reduce carbon emissions, alleviate traffic congestion, and ensure equitable access to services for billions globally.We are a team of dedicated and pragmatic problem solvers who believe in building a business that is not only profitable but also beneficial for the world. If this resonates with you, we invite you to join us in our mission.

About LanternLantern serves as a cutting-edge specialty care platform, seamlessly connecting individuals with premier healthcare services when they need it the most. By assembling a curated Network of Excellence that includes the nation’s most distinguished specialists across various fields including surgery, cancer care, and infusions, Lantern offers exceptional care while delivering substantial cost savings to employers and their teams. Our members are supported throughout their care journey by dedicated teams of Care Advocates and nurses, enabling them to reclaim their health and return to their families and workplaces. With accessible specialists nationwide, Lantern ensures that quality care is always within reach. Trusted by the largest employers in the country, we proudly serve over 6 million members. Discover more about our mission at lanterncare.com.About You:You leverage LOGIC in your decision-making, understanding that progress is essential for creating meaningful change. You prioritize the execution of your content while thriving in a fast-paced environment, celebrating both minor and major victories along the way.INCLUSION is a fundamental principle for you. You value a diverse and inclusive workspace and actively seek to be part of a team that embraces varying experiences and perspectives, appreciating the unique qualities of every individual you encounter.Your GRIT, determination, and ambition empower you to confront significant challenges. You recognize that tackling large issues requires innovative ideas and a supportive team.Your commitment to HUMANITY informs all your decisions. For you, customers are not just users of your product; they are the inspiration behind your drive for change.Integrity is your guiding principle, as you prioritize TRUTH over merely providing convenient answers.You flourish in a collaborative team environment. Innovation and change hinge on effective teamwork.These pillars of LIGHT remind our team of the difference we make by offering guidance and support as individuals navigate the often complex healthcare landscape. Through this LIGHT, we hope to help individuals find the best care, resources, and support they need to return to life.If this resonates with you, we invite you to connect with us to explore career opportunities at Lantern.

At Cyderes, we empower organizations to be prepared for any situation with our innovative solutions.In a world where cybersecurity threats are ever-present, our expertise in Identity Access Management (IAM), exposure management, and risk mitigation is indispensable. Our Managed Detection and Response (MDR) services integrate seamlessly with your existing security infrastructure, enhanced by cutting-edge AI and a dedicated team of experienced professionals. We are committed to providing the tools and strategies that organizations need to thrive in the face of evolving challenges.Position Overview:We are on the lookout for a highly skilled Enterprise Account Executive with extensive experience in the healthcare sector to join our dynamic team. This role is perfect for an accomplished sales professional who has a track record of successfully selling Managed Detection and Response (MDR), Extended Detection and Response (XDR), Managed XDR (MXDR), or Identity Security Services to large healthcare institutions. Your expertise and established relationships in the industry will be crucial in driving growth, delivering exceptional value, and enhancing cybersecurity frameworks within the healthcare landscape.This is a fast-paced, results-driven position that demands exceptional skills in engaging with C-level executives, IT leaders, and key decision-makers to assess their security needs and propose customized solutions. Collaboration with marketing, sales engineering, and customer success teams will be vital to ensure a smooth and efficient sales cycle.