Naukri Test Job - Support Specialist

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Join our dynamic team at Sonsoft Inc. as a Unified Functional Testing (UFT) Specialist. In this role, you will be responsible for designing, implementing, and maintaining automation scripts to enhance our testing capabilities. Your expertise in UFT will be pivotal in ensuring the quality and performance of our software applications. We are looking for a proactive individual who is passionate about automation and quality assurance.

At Shield AI, our mission is to safeguard the lives of service members and civilians through cutting-edge intelligent systems. As part of this commitment, our Hardware Test Engineering team plays a vital role in developing and upholding test infrastructures that guarantee the reliability and performance of our hardware products, including the innovative X-BAT.As a Staff Engineering Specialist, you will be instrumental in designing, maintaining, and operating a sophisticated fleet of hardware test systems. This includes Hardware-in-the-Loop (HIL) environments and production test equipment, integrating electrical, mechanical, networking, and software components to validate the performance of avionics and vehicle subsystems, as well as production hardware.

Join our dynamic team at Alpha Insight Inc. as a Customer Support Specialist! In this full-time position, you will play a pivotal role in delivering exceptional customer service to our clients. Your responsibilities will include responding to customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

Join our dynamic team at Disher as a Project Specialist focused on Client Support! In this role, you will be the key point of contact for our clients, ensuring their needs are met and exceeded. You will manage client projects from inception to completion, collaborating with internal teams to deliver exceptional results. Your ability to communicate effectively and develop strong relationships will be crucial to your success.

Job OverviewJoin our dynamic team at skillerszone as a Customer Support Specialist. In this vital role, you will be the first point of contact for our customers, providing them with essential product and service insights, addressing their concerns, and ensuring their satisfaction. We are looking for someone with exceptional communication skills, a knack for problem-solving, and a true passion for customer service.Key ResponsibilitiesRespond to customer inquiries through various channels, including phone, email, live chat, and social media.Deliver accurate and timely information regarding our products, services, policies, and procedures.Handle customer complaints effectively and professionally while maintaining a positive demeanor.Escalate complex issues to the relevant departments as needed.Keep detailed records of customer interactions and transactions.Conduct follow-ups with customers to ensure complete resolution of their issues.Work collaboratively with internal teams such as sales, technical support, and operations.Identify recurring customer issues and recommend enhancements to our products or services.Maintain a high standard of professionalism and empathy during all customer interactions.Achieve customer satisfaction and meet service performance targets.

EquipmentShare is seeking a Customer Support Billing Specialist based in Dallas, TX. This role centers on assisting customers with billing questions and resolving their concerns accurately and promptly. The aim is to deliver clear answers and dependable support for every customer interaction. Key responsibilities Answer customer billing inquiries through phone, email, and other communication channels Investigate and resolve billing discrepancies or issues Coordinate with other teams to ensure information is accurate and processes run smoothly Document each interaction and follow up as needed to maintain customer satisfaction Requirements Keen attention to detail Strong time management and task prioritization skills Clear and effective communication abilities Comfort working in a busy environment Dedication to providing helpful and reliable service

Join our dynamic team at Sonsoft Inc. as a Unified Functional Testing (UFT) Specialist. In this role, you will leverage your skills in automated testing to ensure the highest quality of software applications. You'll collaborate with cross-functional teams to identify test cases, develop automation scripts, and enhance testing processes.

Resultant is seeking a Technical Support Specialist to join the MS_Service Delivery Team in Dallas, TX. This hybrid role combines onsite and remote work, serving as the first point of contact for clients facing technical challenges. Role overview This position focuses on supporting clients by addressing a variety of technical issues. The goal is to provide prompt and effective solutions, ensuring each client receives clear and helpful service. What you will do Respond to client inquiries and troubleshoot technical problems as they arise Deliver clear, helpful customer service during each interaction Collaborate with the IT team to resolve issues and improve support processes Help maintain strong client relationships by supporting high satisfaction levels Requirements Comfort working with clients from a range of backgrounds Strong problem-solving and communication skills Ability to collaborate with IT and service delivery teams This hybrid position requires regular presence in Dallas, TX, with both onsite and remote responsibilities.

Join Our Dynamic Team!At DSI Systems, with over 40 years of expertise in sales enablement and tailored business solutions, we pride ourselves on delivering exceptional value to our clients and partners. We are searching for enthusiastic individuals who are ready to make a difference in the fields of sales and customer service. Our vibrant and fulfilling work environment offers you the chance to grow alongside us and leave a lasting impact.Position SummaryThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail spaces. You will directly interact with customers and retail associates to address account, billing, device, and service inquiries, often in high-pressure, fast-paced scenarios. To excel in this role, you will need excellent communication skills, emotional resilience, comfort with technology, and the capacity to stay calm, accurate, and professional amidst the dynamic retail atmosphere.Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Resolve inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain professionalism and service quality in high-volume retail settings during peak traffic and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party labor partners.Act as the primary representative for AT&T among these partners, leading in-store support for escalated retail issues.Engage proactively with store leadership to address customer concerns, fostering partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule Expectations This role is conducted in a retail setting, requiring standing, walking, and customer engagement on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Document all interactions thoroughly and accurately.Comply with company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Specialist! In this essential role, you will provide on-site technical support to end-users, ensuring their computing needs are met efficiently and effectively. Your expertise will help minimize downtime and enhance productivity within the organization.

We are seeking a dedicated and tech-savvy Deskside Support Specialist to join our team in Dallas. In this role, you will be responsible for providing exceptional technical support and assistance to our clients, ensuring their IT systems are running smoothly. You will troubleshoot hardware and software issues, assist with installations, and provide on-site support to enhance user experience.If you have a passion for technology and a desire to help others, we want to hear from you!

Join Alpha Insight Inc. as a Customer Support Specialist, where your dedication to customer satisfaction will make a significant impact. In this pivotal role, you will assist clients with inquiries, provide solutions, and ensure a seamless customer experience. Your excellent communication skills and problem-solving abilities will be key in addressing customer needs efficiently.

Join Our Dynamic Team!At DSI Systems, we bring over 40 years of experience in sales enablement and customized business solutions, creating unparalleled value for our clients and partners. We are seeking enthusiastic individuals who are ready to make a meaningful impact in the realms of sales and customer service. Our stimulating work environment is designed to foster your growth and allow you to contribute significantly to our success.Job OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail environments. In this role, you will collaborate directly with customers and retail partners to address inquiries related to accounts, billing, devices, and services, often in fast-paced situations. To excel in this position, you will need strong communication abilities, emotional resilience, and a comfort level with technology, all while remaining calm, precise, and professional amidst the dynamic retail landscape. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries concerning billing, account updates, plan changes, device support, and service issues.Troubleshoot wireless device problems, network challenges, and feature functionalities.Maintain focus and professionalism while providing quality service during high-volume periods. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T representative for retail escalations, ensuring top-tier support.Engage proactively with store leadership to resolve customer concerns and enhance partnership alignment, ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is based in a retail setting, requiring standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Must be flexible with work schedules, including evenings, weekends, and holidays, based on business needs.Comfort in fast-paced, customer-facing environments is essential, with frequent demands for interaction and problem-solving.Operational ExcellenceEfficiently navigate multiple systems while interacting with customers in real-time.Document all customer interactions thoroughly and accurately.Adhere to company policies, compliance standards, and privacy regulations.Consistently meet or exceed performance metrics regarding quality, efficiency, and customer satisfaction.Execute and maintain approved planograms for mobile devices and signage.

Role overview destinationknot seeks a Client Itinerary Support Specialist to help travelers with hotel reservations. This entry-level position is remote but requires residence in Dallas, Texas. The main focus is to provide attentive assistance so clients can arrange comfortable hotel stays. What you will do Assist clients in choosing and booking hotel accommodations Offer clear details about hotel amenities, pricing, and availability Handle changes to reservations and maintain accurate records Communicate with clients through phone, email, and messaging platforms in a professional manner Work location This is a remote role. Work from your home office in Dallas, Texas.

ISEE is on the lookout for dedicated Test Engineers to enhance our innovative team in Dallas, TX. This full-time position offers the opportunity to work at the forefront of technology in the automotive sector.Key Responsibilities:- Design, execute, and analyze comprehensive system and vehicle test scenarios to ensure hardware and software functionalities meet stringent requirements, collaborating closely with software, systems, and test engineering teams.- Conduct troubleshooting and root cause analysis while implementing corrective actions on both offline and online vehicle software and hardware.- Create data analysis scripts and visualization tools to extract critical insights and trends from testing efficiently.- Clearly communicate test results and technical issues to engineering leads and peers.- Contribute valuable insights to engineering teams on developing robust, testable software and system designs based on customer requirements.- Prioritize and manage test exceptions to deliver superior products that align with our customers' business and technical expectations.

ISEE is on the lookout for dedicated and skilled Test Engineers to become an integral part of our dynamic team.Key Responsibilities:- Design, execute, and assess comprehensive system and vehicle test scenarios to validate hardware and software requirements, collaborating closely with software, systems, and test engineering teams.- Conduct troubleshooting, root cause analysis, and implement corrective actions for both offline and online vehicle software and hardware.- Create data analysis scripts and visualization tools to efficiently distill insights and trends from test outcomes.- Communicate test findings and challenges effectively to technical leads and engineering peers.- Collaborate with engineering teams to ensure that software and system designs are robust and aligned with customer requirements.- Prioritize test exceptions to deliver products that meet business and technical expectations of our customers.Qualifications:- Bachelor’s degree in Mechanical, Computer, Electrical, or Systems Engineering, or equivalent experience.- Previous experience in Systems, Vehicle, or Test Engineering is required.- Strong interest in software development, automation, and automotive technologies.- Exceptional documentation and communication skills.- Proficient in Linux, Jira, Git, Matlab, Python, and AWS.- Familiarity with C++ is preferred.- Previous experience in automotive or AV technology is a plus.- Willingness to travel for extended periods, up to 3 months at a time.

Join ThermalWorks LLC as a Technical Support Specialist, where you'll collaborate closely with the Director of Service to be the frontline of our Technical Service organization. Your responsibilities will include providing first-response support, system validation, and accurately capturing high-quality data during significant events. Beyond core monitoring and escalation tasks, you will also cater to customer experience (CX) requirements, ensuring seamless operation across time zones. This execution-focused role operates within established boundaries to facilitate safe and timely decision-making by Technical Service leadership. We seek an individual who is agile, professional, and capable of handling confidential information while thriving in a dynamic environment.At ThermalWorks, we prioritize efficiency and aim for smooth operations. Our mission is to deliver integrated cooling solutions for data centers and commercial buildings that significantly lower energy demand, reduce water usage, and decrease cooling costs. Our innovative solutions lead the industry by outperforming traditional air- and water-cooled systems regardless of climate conditions.We value sustainability and innovation, which is why we are selective in our hiring process. Trust, communication, reliability, and self-motivation are essential attributes for our team members. We are on the lookout for creative thinkers and high performers who are eager to make a positive impact. We offer flexibility and limitless growth opportunities to those who can leverage their skills and talents to create value. As part of the Endeavour Energy, LLC family, you'll join a diverse, passionate group dedicated to making a difference for both people and the planet. Are you ready to embark on this journey with us?

This Senior Specialist, Partnership Matters role sits within the Corporate Affairs & Partner Support team at AlixPartners. The position is part of the Partnership Matters Office (PMO), which supports the growth and advancement of AlixPartners’ people across global offices and corporate functions. Location and Work Model This hybrid position can be based in New York, Southfield, Chicago, Dallas, Boston, or Washington, DC. Team members work in person at an AlixPartners office on Tuesday, Wednesday, and Thursday, with remote work on Monday and Friday. Role Overview The Senior Specialist manages operational processes and strategic initiatives that span the firm. The role involves cross-functional collaboration and supports programs related to equity and partnership matters. What You Will Do Oversee and improve core processes such as hiring, promotions, compensation, and performance evaluations. Identify ways to enhance processes, resolve issues, and deliver consistent results for stakeholders. Independently manage ad hoc requests, including data analysis, document review, and synthesizing information for leadership. Support global partnership-related programs, interpreting guidelines and applying judgment to unique cases. Make decisions aligned with firm policies and objectives. Anticipate needs, recognize risks, and take initiative to address or escalate issues with recommended solutions. Who Succeeds in This Role Applies strong analytical skills and independent judgment. Adapts to shifting priorities and new challenges. Works autonomously and proactively solves problems. Communicates effectively with stakeholders across offices and functions. Reporting This position reports to the Partnership Matters Partner. While New York is the preferred location, qualified candidates in Southfield, Chicago, Dallas, Boston, or Washington, DC will be considered.

Founded in 2015, Shield AI is a pioneering deep-tech firm dedicated to safeguarding service members and civilians through intelligent systems. Our innovative product lineup encompasses the V-BAT and X-BAT aircraft, Hivemind Enterprise, and Hivemind Vision. With a global presence spanning the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI's advanced technology actively supports operations worldwide. For further details, please visit www.shield.ai. Connect with us on LinkedIn, X, Instagram, and YouTube. At Shield AI, we are revolutionizing autonomous aviation with state-of-the-art AI and GPS/RF-denied navigation technologies.We are seeking a passionate Software Test Engineer, proficient in both development and testing, to enhance our V-BAT test operations. Your primary focus will be on developing automation capabilities and tools to rigorously test software components, including autonomy, embedded systems, and ground control applications. You will be tasked with gathering requirements and crafting software to automate testing processes.This role presents an exceptional opportunity to tackle challenges that defense primes shy away from. You will be collaborating with top-tier engineers, and while support will be provided, a strong desire to learn and deliver on a weekly basis is essential. We are looking for individuals who are eager to grow and excel!