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Join our vibrant team at Eataly, where we celebrate the best of Italian cuisine! As a Table Support Specialist, you will play a crucial role in enhancing the dining experience for our guests. Your primary responsibilities will include assisting servers, ensuring tables are properly set, and maintaining a welcoming atmosphere. If you have a passion for food and hospitality, this is the perfect opportunity for you.
Join our vibrant team at Eataly, where we celebrate the best of Italian cuisine! As a Table Support Specialist, you will play a crucial role in enhancing the dining experience for our guests. Your primary responsibilities will include assisting servers, ensuring tables are properly set, and maintaining a welcoming atmosphere. If you have a passion for food a…
Join our dynamic team at Alpha Insight Inc. as a Customer Support Specialist! In this full-time position, you will play a pivotal role in delivering exceptional customer service to our clients. Your responsibilities will include responding to customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
Join our dynamic team at Disher as a Project Specialist focused on Client Support! In this role, you will be the key point of contact for our clients, ensuring their needs are met and exceeded. You will manage client projects from inception to completion, collaborating with internal teams to deliver exceptional results. Your ability to communicate effectively and develop strong relationships will be crucial to your success.
Job OverviewJoin our dynamic team at skillerszone as a Customer Support Specialist. In this vital role, you will be the first point of contact for our customers, providing them with essential product and service insights, addressing their concerns, and ensuring their satisfaction. We are looking for someone with exceptional communication skills, a knack for problem-solving, and a true passion for customer service.Key ResponsibilitiesRespond to customer inquiries through various channels, including phone, email, live chat, and social media.Deliver accurate and timely information regarding our products, services, policies, and procedures.Handle customer complaints effectively and professionally while maintaining a positive demeanor.Escalate complex issues to the relevant departments as needed.Keep detailed records of customer interactions and transactions.Conduct follow-ups with customers to ensure complete resolution of their issues.Work collaboratively with internal teams such as sales, technical support, and operations.Identify recurring customer issues and recommend enhancements to our products or services.Maintain a high standard of professionalism and empathy during all customer interactions.Achieve customer satisfaction and meet service performance targets.
Join the vibrant team at Sur La Table, where we pride ourselves on offering an unparalleled selection of premium kitchen and tableware. With over 59 locations across the United States and the largest avocational cooking program, we are dedicated to inspiring culinary creativity and joy through food.Position OverviewAs a Seasonal Chef Instructor - Savory at Sur La Table, you will serve as the in-store authority and advocate for savory cooking. Your role is pivotal in delivering #bestincenter service by imparting specialized knowledge in culinary techniques, cooking fundamentals, and personalized instruction. You will inspire a passion for cooking while driving sales of cookware, cutlery, and kitchen tools through engaging hands-on classes. Key ResponsibilitiesCustomer Experience & Brand Representation· Represent the Sur La Table brand by creating unforgettable, educational experiences that foster customer loyalty and encourage repeat visits.· Deliver exceptional culinary experiences that highlight savory cooking, adhering to provided recipes and plans to ensure quality and consistency.· Clearly communicate technical cooking concepts and savory techniques in an approachable and encouraging manner.· Continuously maintain and enhance your culinary expertise through ongoing education and practice.
This is a test job board designed for internal testing purposes. Please note that applications submitted through this platform will not be processed.Job posting description openingTest Job TitleThis is a test job board designed for internal testing purposes. Please note that applications submitted through this platform will not be processed.Job posting description closed
Resultant is seeking a Technical Support Specialist to join the MS_Service Delivery Team in Dallas, TX. This hybrid role combines onsite and remote work, serving as the first point of contact for clients facing technical challenges. Role overview This position focuses on supporting clients by addressing a variety of technical issues. The goal is to provide prompt and effective solutions, ensuring each client receives clear and helpful service. What you will do Respond to client inquiries and troubleshoot technical problems as they arise Deliver clear, helpful customer service during each interaction Collaborate with the IT team to resolve issues and improve support processes Help maintain strong client relationships by supporting high satisfaction levels Requirements Comfort working with clients from a range of backgrounds Strong problem-solving and communication skills Ability to collaborate with IT and service delivery teams This hybrid position requires regular presence in Dallas, TX, with both onsite and remote responsibilities.
Join the vibrant team at Sur La Table, where we celebrate the joy of cooking and sharing delicious meals! With over 59 locations and the largest avocational cooking program in the United States, we offer an exceptional range of exclusive, high-quality kitchen and tableware products, along with expert culinary guidance. Whether you're engaging with our customers, contributing to our digital growth, or providing essential operational support, we all share a common goal: to create happiness through cooking.Position OverviewAs a Seasonal Kitchen Assistant at Sur La Table, you will play a pivotal role in enriching our customers' culinary journeys. Passion for cooking, hospitality, and teamwork is essential, as you will assist chefs in delivering a smooth class experience that upholds our #bestincenter standard of excellence. Your contributions will help transform culinary aspirations into reality by supporting our chefs, engaging with guests, and maintaining a clean and organized kitchen environment. Key ResponsibilitiesCustomer Experience & Brand Representation· Represent Sur La Table’s brand by crafting memorable, educational experiences that foster customer loyalty.· Continuously enhance product knowledge through training and by proactively seeking information.· Lead a customer-focused culture in both the kitchen and retail space to ensure exceptional experiences.Sales & Business Performance· Assist chefs in executing classes that encourage repeat visits and favorable customer feedback.
At Sur La Table, with more than 59 locations and the largest avocational cooking program in the United States, we provide an unmatched selection of exclusive, high-quality kitchen and dining products, paired with inspiring culinary expertise. Our mission is to spread joy through cooking and sharing delicious food, whether you're engaging with customers, contributing to digital initiatives, or supporting operations behind the scenes.Position OverviewAs a Seasonal Chef Instructor, Pastry at Sur La Table, you will serve as the in-store expert on baking and pastry arts. Your role is pivotal in delivering #bestincenter service by imparting specialized knowledge in pastry techniques, baking fundamentals, and personalized instruction that aligns with our company initiatives. You will inspire a passion for baking while promoting sales of bakeware, mixers, and decorating tools through hands-on classes and engaging culinary instruction. Key ResponsibilitiesCustomer Experience & Brand Representation· Represent Sur La Table’s brand by creating memorable and educational experiences that foster customer loyalty.· Deliver exceptional in-store culinary experiences focused on pastry and baking classes, reflecting our passion for food and teaching, while ensuring consistency and quality by adhering to provided recipes and plans.· Clearly communicate technical concepts and advanced pastry skills in an encouraging and approachable manner.· Stay updated on industry trends and techniques to maintain expertise.
Full-time|$26/hr - $26/hr|On-site|Dallas, Texas, United States
Join Our Dynamic Team!At DSI Systems, with over 40 years of expertise in sales enablement and tailored business solutions, we pride ourselves on delivering exceptional value to our clients and partners. We are searching for enthusiastic individuals who are ready to make a difference in the fields of sales and customer service. Our vibrant and fulfilling work environment offers you the chance to grow alongside us and leave a lasting impact.Position SummaryThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail spaces. You will directly interact with customers and retail associates to address account, billing, device, and service inquiries, often in high-pressure, fast-paced scenarios. To excel in this role, you will need excellent communication skills, emotional resilience, comfort with technology, and the capacity to stay calm, accurate, and professional amidst the dynamic retail atmosphere.Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Resolve inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain professionalism and service quality in high-volume retail settings during peak traffic and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party labor partners.Act as the primary representative for AT&T among these partners, leading in-store support for escalated retail issues.Engage proactively with store leadership to address customer concerns, fostering partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule Expectations This role is conducted in a retail setting, requiring standing, walking, and customer engagement on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Document all interactions thoroughly and accurately.Comply with company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.
Join our dynamic team at Artech Information Systems LLC as a Deskside Support Specialist! In this essential role, you will provide on-site technical support to end-users, ensuring their computing needs are met efficiently and effectively. Your expertise will help minimize downtime and enhance productivity within the organization.
We are seeking a dedicated and tech-savvy Deskside Support Specialist to join our team in Dallas. In this role, you will be responsible for providing exceptional technical support and assistance to our clients, ensuring their IT systems are running smoothly. You will troubleshoot hardware and software issues, assist with installations, and provide on-site support to enhance user experience.If you have a passion for technology and a desire to help others, we want to hear from you!
Join Alpha Insight Inc. as a Customer Support Specialist, where your dedication to customer satisfaction will make a significant impact. In this pivotal role, you will assist clients with inquiries, provide solutions, and ensure a seamless customer experience. Your excellent communication skills and problem-solving abilities will be key in addressing customer needs efficiently.
Full-time|$26/hr - $26/hr|On-site|Dallas, Texas, United States
Join Our Dynamic Team!At DSI Systems, we bring over 40 years of experience in sales enablement and customized business solutions, creating unparalleled value for our clients and partners. We are seeking enthusiastic individuals who are ready to make a meaningful impact in the realms of sales and customer service. Our stimulating work environment is designed to foster your growth and allow you to contribute significantly to our success.Job OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail environments. In this role, you will collaborate directly with customers and retail partners to address inquiries related to accounts, billing, devices, and services, often in fast-paced situations. To excel in this position, you will need strong communication abilities, emotional resilience, and a comfort level with technology, all while remaining calm, precise, and professional amidst the dynamic retail landscape. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries concerning billing, account updates, plan changes, device support, and service issues.Troubleshoot wireless device problems, network challenges, and feature functionalities.Maintain focus and professionalism while providing quality service during high-volume periods. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T representative for retail escalations, ensuring top-tier support.Engage proactively with store leadership to resolve customer concerns and enhance partnership alignment, ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is based in a retail setting, requiring standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Must be flexible with work schedules, including evenings, weekends, and holidays, based on business needs.Comfort in fast-paced, customer-facing environments is essential, with frequent demands for interaction and problem-solving.Operational ExcellenceEfficiently navigate multiple systems while interacting with customers in real-time.Document all customer interactions thoroughly and accurately.Adhere to company policies, compliance standards, and privacy regulations.Consistently meet or exceed performance metrics regarding quality, efficiency, and customer satisfaction.Execute and maintain approved planograms for mobile devices and signage.
Role overview destinationknot seeks a Client Itinerary Support Specialist to help travelers with hotel reservations. This entry-level position is remote but requires residence in Dallas, Texas. The main focus is to provide attentive assistance so clients can arrange comfortable hotel stays. What you will do Assist clients in choosing and booking hotel accommodations Offer clear details about hotel amenities, pricing, and availability Handle changes to reservations and maintain accurate records Communicate with clients through phone, email, and messaging platforms in a professional manner Work location This is a remote role. Work from your home office in Dallas, Texas.
Full-time|$85K/yr - $105K/yr|Hybrid|Boston; Chicago; Dallas; Detroit; New York; Washington, DC
This Senior Specialist, Partnership Matters role sits within the Corporate Affairs & Partner Support team at AlixPartners. The position is part of the Partnership Matters Office (PMO), which supports the growth and advancement of AlixPartners’ people across global offices and corporate functions. Location and Work Model This hybrid position can be based in New York, Southfield, Chicago, Dallas, Boston, or Washington, DC. Team members work in person at an AlixPartners office on Tuesday, Wednesday, and Thursday, with remote work on Monday and Friday. Role Overview The Senior Specialist manages operational processes and strategic initiatives that span the firm. The role involves cross-functional collaboration and supports programs related to equity and partnership matters. What You Will Do Oversee and improve core processes such as hiring, promotions, compensation, and performance evaluations. Identify ways to enhance processes, resolve issues, and deliver consistent results for stakeholders. Independently manage ad hoc requests, including data analysis, document review, and synthesizing information for leadership. Support global partnership-related programs, interpreting guidelines and applying judgment to unique cases. Make decisions aligned with firm policies and objectives. Anticipate needs, recognize risks, and take initiative to address or escalate issues with recommended solutions. Who Succeeds in This Role Applies strong analytical skills and independent judgment. Adapts to shifting priorities and new challenges. Works autonomously and proactively solves problems. Communicates effectively with stakeholders across offices and functions. Reporting This position reports to the Partnership Matters Partner. While New York is the preferred location, qualified candidates in Southfield, Chicago, Dallas, Boston, or Washington, DC will be considered.
Full-time|Remote|Remote - US (Preferred in Austin, Atlanta, Chicago, Dallas, Kansas City)
Join ThermalWorks LLC as a Technical Support Specialist, where you'll collaborate closely with the Director of Service to be the frontline of our Technical Service organization. Your responsibilities will include providing first-response support, system validation, and accurately capturing high-quality data during significant events. Beyond core monitoring and escalation tasks, you will also cater to customer experience (CX) requirements, ensuring seamless operation across time zones. This execution-focused role operates within established boundaries to facilitate safe and timely decision-making by Technical Service leadership. We seek an individual who is agile, professional, and capable of handling confidential information while thriving in a dynamic environment.At ThermalWorks, we prioritize efficiency and aim for smooth operations. Our mission is to deliver integrated cooling solutions for data centers and commercial buildings that significantly lower energy demand, reduce water usage, and decrease cooling costs. Our innovative solutions lead the industry by outperforming traditional air- and water-cooled systems regardless of climate conditions.We value sustainability and innovation, which is why we are selective in our hiring process. Trust, communication, reliability, and self-motivation are essential attributes for our team members. We are on the lookout for creative thinkers and high performers who are eager to make a positive impact. We offer flexibility and limitless growth opportunities to those who can leverage their skills and talents to create value. As part of the Endeavour Energy, LLC family, you'll join a diverse, passionate group dedicated to making a difference for both people and the planet. Are you ready to embark on this journey with us?
Full-time|$15/hr - $18/hr|Remote|Remote — Dallas, Texas, United States
Job Description:Are you passionate about technology and eager to embark on a fulfilling career in technical support? NoGigiddy is on the lookout for motivated and tech-savvy individuals to join our team as Technical Support Specialists. In this exciting entry-level role, you will be the primary point of contact for our users, delivering exceptional technical assistance and ensuring a positive user experience.Responsibilities:Timely and professional response to technical inquiries via chat, email, and phone.Diagnosing and troubleshooting both software and hardware issues effectively.Providing step-by-step guidance to help users resolve technical problems.Assisting users in navigating our platform and maximizing its features.Maintaining high customer satisfaction through effective communication and problem-solving skills.Collaborating with team members to enhance support processes and user experience.Documenting and escalating complex technical issues to the relevant departments when needed.Participating in training sessions to stay informed about product knowledge and best practices in technical support.
About Care.com Care.com supports millions of Americans who provide care for loved ones. Many face real challenges finding affordable, quality care, which can impact work, well-being, and even job retention. Research shows 87% of caregivers have missed work due to unavailable care, and 20% have reduced hours or left jobs entirely. To address these issues, Care.com offers employer-sponsored family care benefits. The platform helps employees find care solutions for children, adults, pets, and themselves, with options tailored to different needs and budgets. Work Environment This is a hybrid role based at 2801 North Central Expressway, Dallas, Texas. On-site work is required on Mondays, Wednesdays, and Thursdays. Role Overview: Care Specialist Care Specialists focus on delivering a strong member experience. The team guides members through everyday challenges and major life decisions, providing support and resources across multiple channels: phone, web, email, and chat. After completing a thorough training program, Care Specialists help members with a range of topics, including: Emotional Wellness: Support for financial hardships Home Care: Help with moving, relocation, home repairs, and travel Legal & Financial: Guidance on family law, document preparation, debt or credit support, and civil or criminal matters Daily work includes documenting member needs, working with the Research Team and third-party partners, and making sure members receive reliable referrals. Attention to detail, clear communication, professionalism, and teamwork are all essential for success in this position. Key Responsibilities Respond to inbound calls with a positive, professional, and empathetic approach Use active listening and conduct needs assessments to match members with the right support and resources Assist members via email, web, and chat during call downtimes Verify member eligibility and document requests in the CRM system Educate members about their benefit plans and available services Work with the Research Team to connect members with appropriate resources
Join CGS as a Senior Data Specialist where you will leverage your extensive expertise in litigation discovery processes to assist in the EDRM workflow for a significant Federal agency initiative. At CGS, we unite motivated, highly skilled, and innovative individuals to tackle the government’s most complex challenges using advanced technology. We seek passionate candidates eager to drive government innovation, value teamwork, and possess the foresight to meet the needs of our clients. Our supportive environment fosters professional growth through diverse learning opportunities.
Join our vibrant team at Eataly, where we celebrate the best of Italian cuisine! As a Table Support Specialist, you will play a crucial role in enhancing the dining experience for our guests. Your primary responsibilities will include assisting servers, ensuring tables are properly set, and maintaining a welcoming atmosphere. If you have a passion for food a…
Join our dynamic team at Alpha Insight Inc. as a Customer Support Specialist! In this full-time position, you will play a pivotal role in delivering exceptional customer service to our clients. Your responsibilities will include responding to customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
Join our dynamic team at Disher as a Project Specialist focused on Client Support! In this role, you will be the key point of contact for our clients, ensuring their needs are met and exceeded. You will manage client projects from inception to completion, collaborating with internal teams to deliver exceptional results. Your ability to communicate effectively and develop strong relationships will be crucial to your success.
Job OverviewJoin our dynamic team at skillerszone as a Customer Support Specialist. In this vital role, you will be the first point of contact for our customers, providing them with essential product and service insights, addressing their concerns, and ensuring their satisfaction. We are looking for someone with exceptional communication skills, a knack for problem-solving, and a true passion for customer service.Key ResponsibilitiesRespond to customer inquiries through various channels, including phone, email, live chat, and social media.Deliver accurate and timely information regarding our products, services, policies, and procedures.Handle customer complaints effectively and professionally while maintaining a positive demeanor.Escalate complex issues to the relevant departments as needed.Keep detailed records of customer interactions and transactions.Conduct follow-ups with customers to ensure complete resolution of their issues.Work collaboratively with internal teams such as sales, technical support, and operations.Identify recurring customer issues and recommend enhancements to our products or services.Maintain a high standard of professionalism and empathy during all customer interactions.Achieve customer satisfaction and meet service performance targets.
Join the vibrant team at Sur La Table, where we pride ourselves on offering an unparalleled selection of premium kitchen and tableware. With over 59 locations across the United States and the largest avocational cooking program, we are dedicated to inspiring culinary creativity and joy through food.Position OverviewAs a Seasonal Chef Instructor - Savory at Sur La Table, you will serve as the in-store authority and advocate for savory cooking. Your role is pivotal in delivering #bestincenter service by imparting specialized knowledge in culinary techniques, cooking fundamentals, and personalized instruction. You will inspire a passion for cooking while driving sales of cookware, cutlery, and kitchen tools through engaging hands-on classes. Key ResponsibilitiesCustomer Experience & Brand Representation· Represent the Sur La Table brand by creating unforgettable, educational experiences that foster customer loyalty and encourage repeat visits.· Deliver exceptional culinary experiences that highlight savory cooking, adhering to provided recipes and plans to ensure quality and consistency.· Clearly communicate technical cooking concepts and savory techniques in an approachable and encouraging manner.· Continuously maintain and enhance your culinary expertise through ongoing education and practice.
This is a test job board designed for internal testing purposes. Please note that applications submitted through this platform will not be processed.Job posting description openingTest Job TitleThis is a test job board designed for internal testing purposes. Please note that applications submitted through this platform will not be processed.Job posting description closed
Resultant is seeking a Technical Support Specialist to join the MS_Service Delivery Team in Dallas, TX. This hybrid role combines onsite and remote work, serving as the first point of contact for clients facing technical challenges. Role overview This position focuses on supporting clients by addressing a variety of technical issues. The goal is to provide prompt and effective solutions, ensuring each client receives clear and helpful service. What you will do Respond to client inquiries and troubleshoot technical problems as they arise Deliver clear, helpful customer service during each interaction Collaborate with the IT team to resolve issues and improve support processes Help maintain strong client relationships by supporting high satisfaction levels Requirements Comfort working with clients from a range of backgrounds Strong problem-solving and communication skills Ability to collaborate with IT and service delivery teams This hybrid position requires regular presence in Dallas, TX, with both onsite and remote responsibilities.
Join the vibrant team at Sur La Table, where we celebrate the joy of cooking and sharing delicious meals! With over 59 locations and the largest avocational cooking program in the United States, we offer an exceptional range of exclusive, high-quality kitchen and tableware products, along with expert culinary guidance. Whether you're engaging with our customers, contributing to our digital growth, or providing essential operational support, we all share a common goal: to create happiness through cooking.Position OverviewAs a Seasonal Kitchen Assistant at Sur La Table, you will play a pivotal role in enriching our customers' culinary journeys. Passion for cooking, hospitality, and teamwork is essential, as you will assist chefs in delivering a smooth class experience that upholds our #bestincenter standard of excellence. Your contributions will help transform culinary aspirations into reality by supporting our chefs, engaging with guests, and maintaining a clean and organized kitchen environment. Key ResponsibilitiesCustomer Experience & Brand Representation· Represent Sur La Table’s brand by crafting memorable, educational experiences that foster customer loyalty.· Continuously enhance product knowledge through training and by proactively seeking information.· Lead a customer-focused culture in both the kitchen and retail space to ensure exceptional experiences.Sales & Business Performance· Assist chefs in executing classes that encourage repeat visits and favorable customer feedback.
At Sur La Table, with more than 59 locations and the largest avocational cooking program in the United States, we provide an unmatched selection of exclusive, high-quality kitchen and dining products, paired with inspiring culinary expertise. Our mission is to spread joy through cooking and sharing delicious food, whether you're engaging with customers, contributing to digital initiatives, or supporting operations behind the scenes.Position OverviewAs a Seasonal Chef Instructor, Pastry at Sur La Table, you will serve as the in-store expert on baking and pastry arts. Your role is pivotal in delivering #bestincenter service by imparting specialized knowledge in pastry techniques, baking fundamentals, and personalized instruction that aligns with our company initiatives. You will inspire a passion for baking while promoting sales of bakeware, mixers, and decorating tools through hands-on classes and engaging culinary instruction. Key ResponsibilitiesCustomer Experience & Brand Representation· Represent Sur La Table’s brand by creating memorable and educational experiences that foster customer loyalty.· Deliver exceptional in-store culinary experiences focused on pastry and baking classes, reflecting our passion for food and teaching, while ensuring consistency and quality by adhering to provided recipes and plans.· Clearly communicate technical concepts and advanced pastry skills in an encouraging and approachable manner.· Stay updated on industry trends and techniques to maintain expertise.
Full-time|$26/hr - $26/hr|On-site|Dallas, Texas, United States
Join Our Dynamic Team!At DSI Systems, with over 40 years of expertise in sales enablement and tailored business solutions, we pride ourselves on delivering exceptional value to our clients and partners. We are searching for enthusiastic individuals who are ready to make a difference in the fields of sales and customer service. Our vibrant and fulfilling work environment offers you the chance to grow alongside us and leave a lasting impact.Position SummaryThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail spaces. You will directly interact with customers and retail associates to address account, billing, device, and service inquiries, often in high-pressure, fast-paced scenarios. To excel in this role, you will need excellent communication skills, emotional resilience, comfort with technology, and the capacity to stay calm, accurate, and professional amidst the dynamic retail atmosphere.Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Resolve inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain professionalism and service quality in high-volume retail settings during peak traffic and escalated situations. Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party labor partners.Act as the primary representative for AT&T among these partners, leading in-store support for escalated retail issues.Engage proactively with store leadership to address customer concerns, fostering partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule Expectations This role is conducted in a retail setting, requiring standing, walking, and customer engagement on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Document all interactions thoroughly and accurately.Comply with company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and maintain approved planograms for mobile devices and signage.
Join our dynamic team at Artech Information Systems LLC as a Deskside Support Specialist! In this essential role, you will provide on-site technical support to end-users, ensuring their computing needs are met efficiently and effectively. Your expertise will help minimize downtime and enhance productivity within the organization.
We are seeking a dedicated and tech-savvy Deskside Support Specialist to join our team in Dallas. In this role, you will be responsible for providing exceptional technical support and assistance to our clients, ensuring their IT systems are running smoothly. You will troubleshoot hardware and software issues, assist with installations, and provide on-site support to enhance user experience.If you have a passion for technology and a desire to help others, we want to hear from you!
Join Alpha Insight Inc. as a Customer Support Specialist, where your dedication to customer satisfaction will make a significant impact. In this pivotal role, you will assist clients with inquiries, provide solutions, and ensure a seamless customer experience. Your excellent communication skills and problem-solving abilities will be key in addressing customer needs efficiently.
Full-time|$26/hr - $26/hr|On-site|Dallas, Texas, United States
Join Our Dynamic Team!At DSI Systems, we bring over 40 years of experience in sales enablement and customized business solutions, creating unparalleled value for our clients and partners. We are seeking enthusiastic individuals who are ready to make a meaningful impact in the realms of sales and customer service. Our stimulating work environment is designed to foster your growth and allow you to contribute significantly to our success.Job OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail environments. In this role, you will collaborate directly with customers and retail partners to address inquiries related to accounts, billing, devices, and services, often in fast-paced situations. To excel in this position, you will need strong communication abilities, emotional resilience, and a comfort level with technology, all while remaining calm, precise, and professional amidst the dynamic retail landscape. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries concerning billing, account updates, plan changes, device support, and service issues.Troubleshoot wireless device problems, network challenges, and feature functionalities.Maintain focus and professionalism while providing quality service during high-volume periods. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T representative for retail escalations, ensuring top-tier support.Engage proactively with store leadership to resolve customer concerns and enhance partnership alignment, ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is based in a retail setting, requiring standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Must be flexible with work schedules, including evenings, weekends, and holidays, based on business needs.Comfort in fast-paced, customer-facing environments is essential, with frequent demands for interaction and problem-solving.Operational ExcellenceEfficiently navigate multiple systems while interacting with customers in real-time.Document all customer interactions thoroughly and accurately.Adhere to company policies, compliance standards, and privacy regulations.Consistently meet or exceed performance metrics regarding quality, efficiency, and customer satisfaction.Execute and maintain approved planograms for mobile devices and signage.
Role overview destinationknot seeks a Client Itinerary Support Specialist to help travelers with hotel reservations. This entry-level position is remote but requires residence in Dallas, Texas. The main focus is to provide attentive assistance so clients can arrange comfortable hotel stays. What you will do Assist clients in choosing and booking hotel accommodations Offer clear details about hotel amenities, pricing, and availability Handle changes to reservations and maintain accurate records Communicate with clients through phone, email, and messaging platforms in a professional manner Work location This is a remote role. Work from your home office in Dallas, Texas.
Full-time|$85K/yr - $105K/yr|Hybrid|Boston; Chicago; Dallas; Detroit; New York; Washington, DC
This Senior Specialist, Partnership Matters role sits within the Corporate Affairs & Partner Support team at AlixPartners. The position is part of the Partnership Matters Office (PMO), which supports the growth and advancement of AlixPartners’ people across global offices and corporate functions. Location and Work Model This hybrid position can be based in New York, Southfield, Chicago, Dallas, Boston, or Washington, DC. Team members work in person at an AlixPartners office on Tuesday, Wednesday, and Thursday, with remote work on Monday and Friday. Role Overview The Senior Specialist manages operational processes and strategic initiatives that span the firm. The role involves cross-functional collaboration and supports programs related to equity and partnership matters. What You Will Do Oversee and improve core processes such as hiring, promotions, compensation, and performance evaluations. Identify ways to enhance processes, resolve issues, and deliver consistent results for stakeholders. Independently manage ad hoc requests, including data analysis, document review, and synthesizing information for leadership. Support global partnership-related programs, interpreting guidelines and applying judgment to unique cases. Make decisions aligned with firm policies and objectives. Anticipate needs, recognize risks, and take initiative to address or escalate issues with recommended solutions. Who Succeeds in This Role Applies strong analytical skills and independent judgment. Adapts to shifting priorities and new challenges. Works autonomously and proactively solves problems. Communicates effectively with stakeholders across offices and functions. Reporting This position reports to the Partnership Matters Partner. While New York is the preferred location, qualified candidates in Southfield, Chicago, Dallas, Boston, or Washington, DC will be considered.
Full-time|Remote|Remote - US (Preferred in Austin, Atlanta, Chicago, Dallas, Kansas City)
Join ThermalWorks LLC as a Technical Support Specialist, where you'll collaborate closely with the Director of Service to be the frontline of our Technical Service organization. Your responsibilities will include providing first-response support, system validation, and accurately capturing high-quality data during significant events. Beyond core monitoring and escalation tasks, you will also cater to customer experience (CX) requirements, ensuring seamless operation across time zones. This execution-focused role operates within established boundaries to facilitate safe and timely decision-making by Technical Service leadership. We seek an individual who is agile, professional, and capable of handling confidential information while thriving in a dynamic environment.At ThermalWorks, we prioritize efficiency and aim for smooth operations. Our mission is to deliver integrated cooling solutions for data centers and commercial buildings that significantly lower energy demand, reduce water usage, and decrease cooling costs. Our innovative solutions lead the industry by outperforming traditional air- and water-cooled systems regardless of climate conditions.We value sustainability and innovation, which is why we are selective in our hiring process. Trust, communication, reliability, and self-motivation are essential attributes for our team members. We are on the lookout for creative thinkers and high performers who are eager to make a positive impact. We offer flexibility and limitless growth opportunities to those who can leverage their skills and talents to create value. As part of the Endeavour Energy, LLC family, you'll join a diverse, passionate group dedicated to making a difference for both people and the planet. Are you ready to embark on this journey with us?
Full-time|$15/hr - $18/hr|Remote|Remote — Dallas, Texas, United States
Job Description:Are you passionate about technology and eager to embark on a fulfilling career in technical support? NoGigiddy is on the lookout for motivated and tech-savvy individuals to join our team as Technical Support Specialists. In this exciting entry-level role, you will be the primary point of contact for our users, delivering exceptional technical assistance and ensuring a positive user experience.Responsibilities:Timely and professional response to technical inquiries via chat, email, and phone.Diagnosing and troubleshooting both software and hardware issues effectively.Providing step-by-step guidance to help users resolve technical problems.Assisting users in navigating our platform and maximizing its features.Maintaining high customer satisfaction through effective communication and problem-solving skills.Collaborating with team members to enhance support processes and user experience.Documenting and escalating complex technical issues to the relevant departments when needed.Participating in training sessions to stay informed about product knowledge and best practices in technical support.
About Care.com Care.com supports millions of Americans who provide care for loved ones. Many face real challenges finding affordable, quality care, which can impact work, well-being, and even job retention. Research shows 87% of caregivers have missed work due to unavailable care, and 20% have reduced hours or left jobs entirely. To address these issues, Care.com offers employer-sponsored family care benefits. The platform helps employees find care solutions for children, adults, pets, and themselves, with options tailored to different needs and budgets. Work Environment This is a hybrid role based at 2801 North Central Expressway, Dallas, Texas. On-site work is required on Mondays, Wednesdays, and Thursdays. Role Overview: Care Specialist Care Specialists focus on delivering a strong member experience. The team guides members through everyday challenges and major life decisions, providing support and resources across multiple channels: phone, web, email, and chat. After completing a thorough training program, Care Specialists help members with a range of topics, including: Emotional Wellness: Support for financial hardships Home Care: Help with moving, relocation, home repairs, and travel Legal & Financial: Guidance on family law, document preparation, debt or credit support, and civil or criminal matters Daily work includes documenting member needs, working with the Research Team and third-party partners, and making sure members receive reliable referrals. Attention to detail, clear communication, professionalism, and teamwork are all essential for success in this position. Key Responsibilities Respond to inbound calls with a positive, professional, and empathetic approach Use active listening and conduct needs assessments to match members with the right support and resources Assist members via email, web, and chat during call downtimes Verify member eligibility and document requests in the CRM system Educate members about their benefit plans and available services Work with the Research Team to connect members with appropriate resources
Join CGS as a Senior Data Specialist where you will leverage your extensive expertise in litigation discovery processes to assist in the EDRM workflow for a significant Federal agency initiative. At CGS, we unite motivated, highly skilled, and innovative individuals to tackle the government’s most complex challenges using advanced technology. We seek passionate candidates eager to drive government innovation, value teamwork, and possess the foresight to meet the needs of our clients. Our supportive environment fosters professional growth through diverse learning opportunities.