Customer Experience Representative for XFINITY Repairs

Join the team as a Customer Experience Representative and be the voice of exceptional service!Your role will be pivotal in ensuring customer satisfaction, handling inquiries, and resolving issues for XFINITY customers. You'll employ your empathy, negotiation skills, technical knowledge, and troubleshooting abilities to turn challenges into solutions.As a Customer Service Account Executive, you'll tackle a range of responsibilities, including answering technical queries, resolving billing concerns, and promoting our innovative products and services, including XFINITY HOME. Your goal is to ensure customers feel valued and supported throughout their experience.To thrive in this position, you will need sound judgment, diplomacy, and the ability to think creatively to provide timely and effective solutions. A high school diploma or equivalent is needed, along with flexibility for overtime and weekend shifts. Bilingual candidates are encouraged to apply, as we have exciting opportunities in certain locations!If you're ready to embrace the challenge of delivering outstanding support in a collaborative environment, we want to hear from you!

Be a Part of the Financial Revolution.At Robinhood, our goal is to make finance accessible to everyone. With a projected transfer of $124 trillion in wealth to younger generations by 2048, we are at the forefront of an unprecedented financial shift. If you're eager to play a pivotal role in this historic evolution, we want to hear from you.About the Team and the RoleThe Customer Experience team at Robinhood is integral to our mission of making finance inclusive for all. This team is dedicated to providing exceptional support to our customers, addressing a diverse array of account inquiries with timely, precise, and empathetic service.As a Customer Experience Team Lead, you will oversee a team of customer support representatives, ensuring they deliver high-quality service and resolve customer issues with efficiency. You will focus on coaching team members, enhancing their technical skills, and fostering subject matter expertise. Your role will involve collaborating with the Customer Experience Manager to maintain operational excellence and serving as a key contact for complex customer escalations. By driving performance through coaching, quality assurance, and accountability, you will work closely with operations and compliance teams to continually enhance the customer experience.Schedule & Work EnvironmentThis position is office-based, requiring 100% in-person attendance at our Denver, CO or Westlake, TX locations.The team operates seven days a week from 7:00 a.m. to 10:00 p.m. ET. Employees typically work either five 8-hour shifts or four 10-hour shifts per week, with specific schedules determined post-hire.At Robinhood, we value the benefits of in-person collaboration to inspire innovation and build community. Our office environment is designed to be dynamic and supportive of high-performing teams.Key ResponsibilitiesGuide the development of customer experience representatives providing direct support to our customersDeliver ongoing coaching and performance evaluations to foster strong customer outcomes and team growthAddress escalated customer issues and resolve complex matters with urgency and professionalismManage daily operations, including queue management and workforce optimization to enhance service delivery

Runna is building a training platform for runners of all levels, offering coaching, training plans, and a supportive community through its app. After closing a $6.5M funding round in November 2023 and being named a global finalist for Apple’s iPhone App of the Year in 2024, Runna joined the Strava family in 2025. The company is growing quickly and aims to become the top global platform for runners. This is a chance to join Runna’s team in Denver during a period of rapid expansion and help shape the future of the customer experience function. Role overview The Customer Experience Team Lead will oversee the US Customer Experience team within General Support. The role focuses on delivering a consistent, high-quality, and scalable customer experience for Runna’s users. What you will do Manage and develop a team of customer experience associates Drive team performance using metrics such as CSAT and NPS Ensure smooth day-to-day operations Balance hands-on leadership with strategic planning to support team growth and operational execution Identify customer trends and suggest process improvements Raise communication standards for the team Collaborate with cross-functional teams to turn customer insights into product and experience enhancements Impact and growth This position offers the opportunity to scale the customer experience team and shape the customer journey for a growing user base. The work directly influences both team development and the quality of the product experience for runners worldwide.

About UsFounded in 2019, Rocky Talkie has made a name for itself with its innovative backcountry radios tailored for climbers and skiers. Our commitment to the adventure sports industry has led us to develop a suite of high-performance, user-friendly products designed for extreme conditions. With an expanding customer base in both the USA and Canada, and now venturing into Europe, we pride ourselves on our ability to enhance communication for outdoor enthusiasts and professionals alike. Our dedicated team is passionate about ensuring that our products not only meet but exceed the expectations of our users.At Rocky Talkie, we believe that effective communication in the backcountry can be life-saving. To support this mission, we contribute $2 from every radio sold to search-and-rescue teams, helping to keep outdoor communities safe.Your RoleWe are seeking a Customer Experience Manager to lead and transform our Customer Experience (CX) department as we continue to expand. This role merges leadership, operational enhancement, and direct customer support to ensure every interaction is of the highest quality.You will guide our Customer Experience team, continuously refining our systems, workflows, and tools to maintain smooth operations as Rocky Talkie grows. Staying engaged with daily customer interactions, you will support complex inquiries and identify opportunities to enhance the overall customer journey.Collaboration is key; you will work closely with Product, Engineering, Operations, and Marketing teams to provide customer insights and streamline processes, ensuring our products and support services cater to the needs of outdoor adventurers and professionals. As we expand globally, you will also play a crucial role in shaping our CX strategy across various regions and support channels.This position is ideal for those who are passionate about team development, process improvement, and maintaining a close connection to customer interactions, with a focus on both the details and the broader customer experience.Key Responsibilities:Lead & Develop the CX TeamGuide, mentor, and develop a high-performing Customer Experience team.Create structured onboarding and continuous training programs.Set clear performance expectations, provide feedback, and outline development paths.Encourage a supportive, accountable, and customer-centric team culture.Empower team members to enhance their skills and confidence.Exemplify excellent communication and problem-solving abilities.Remain engaged with daily CX operations.Scale CX Operations & ProcessesIdentify operational gaps and implement effective solutions.

Join the dynamic team at truewerk as a Customer Experience Specialist focused on apparel. In this pivotal role, you will be the voice of the customer, ensuring an exceptional experience by resolving inquiries and providing support across our product lines. Your communication skills and attention to detail will play a crucial part in enhancing customer satisfaction and brand loyalty.

Truewerk seeks a Customer Experience Specialist in Denver to assist customers throughout their apparel journey. This position centers on supporting people as they use Truewerk products and services, ensuring each interaction is helpful and positive. Key responsibilities Handle customer questions and requests via phone, email, and chat Resolve issues and address concerns with care Provide accurate product details to help customers make informed choices Collaborate with team members to maintain a strong customer experience What we look for Background in customer service or retail (apparel experience is helpful) Clear communication skills and a friendly, helpful attitude Interest in clothing, gear, or the apparel field Strong problem-solving skills and organizational ability This role is a good match for those who enjoy helping others and have an interest in apparel. Join Truewerk in Denver and contribute to a team focused on delivering great service.

Role Overview Robinhood Markets, Inc. is hiring a Customer Experience Manager for Investment Accounts. This position is based in Denver, CO or Westlake, TX. The manager will focus on improving satisfaction and engagement for investment account holders. What You Will Do Lead efforts to strengthen customer satisfaction and engagement for investment account services Collaborate with teams across the company to deliver high-quality support Apply customer service expertise and investment knowledge to identify areas for improvement Drive initiatives that shape and enhance the experience for account holders Who We’re Looking For Background in customer service, ideally with experience supporting investment products Strong communication and collaboration skills Ability to analyze customer needs and propose solutions

Join Us in Shaping the Future of Finance!At Robinhood, our mission is to democratize finance for everyone. With an estimated $124 trillion in assets expected to transition to younger generations over the next two decades, we stand at the forefront of this monumental financial shift. If you're eager to play a pivotal role in this transformative journey, we invite you to learn more.About the Team and RoleAs part of Robinhood's Customer Experience team, you'll be instrumental in our mission to democratize finance. We are bolstering our core customer experience unit by introducing new roles in our executive office and social engagement teams. These positions are critical for addressing escalated and high-profile customer cases.In your role as a Customer Experience Escalations Specialist, you will take charge of investigating and resolving sensitive customer cases that necessitate advanced problem-solving skills, sound judgment, and exceptional communication abilities. Collaborating with cross-functional partners, you will ensure that complex issues are resolved promptly while safeguarding the customer experience and the Robinhood brand.In particular, Social representatives will focus on high-visibility customer cases originating from public platforms, ensuring timely resolutions and thoughtful engagements for issues affecting our brand in public discussions. You will work closely with support, operations, compliance, and leadership teams to deliver considerate solutions while maintaining the highest standards of trust, accountability, and service excellence.Schedule & Work EnvironmentThis role is based in our Denver, CO or Westlake, TX office and requires 100% attendance in-office.The team operates seven days a week from 7:00 a.m. to 10:00 p.m. ET. Employees will work either five 8-hour shifts or four 10-hour shifts per week, depending on business needs. Specific schedules will be determined post-hire.At Robinhood, we are firm believers in the power of in-person collaboration to foster progress, ignite innovation, and strengthen community. Our office environment is intentional, energizing, and designed to fully support high-performing teams.

Join Veo in revolutionizing urban mobility! As we prepare to launch our services in the Denver community in Spring 2026, we are looking for enthusiastic individuals to become part of our team. If you have a knack for fixing things and love working hands-on, this opportunity is perfect for you!At Veo, we are pioneers in providing sustainable mobility solutions through our innovative electric bikes and scooters. We pride ourselves on designing and engineering cutting-edge vehicles and software systems that enhance the livability of the communities we serve. We seek talented individuals ready to embrace exciting challenges and contribute creative solutions.Job Overview: We are in need of Bicycle and Scooter Repair Technicians to ensure the optimal functioning of our electric vehicle fleet. This role is well-suited for mechanically inclined individuals who enjoy problem-solving and are committed to fostering safe and sustainable urban environments. While prior experience with electric vehicles is not mandatory, a background in repairing bikes, scooters, cars, or motorcycles—whether professionally or as a hobby—will be an asset.

Join our dynamic team as a Customer Care Representative, where you will play a pivotal role in enhancing customer satisfaction and ensuring a seamless experience. In this position, you will handle customer inquiries, provide solutions, and contribute to a positive brand image.

Join Veo in Revolutionizing Urban Mobility!As we prepare to launch our services in Spring 2026 in the vibrant city of Denver, we invite you to become part of our innovative team. If you're passionate about hands-on mechanical work and enjoy tackling repair challenges, you could be the ideal candidate for our Bicycle & Scooter Repair Technician role!At Veo, we are pioneers in the micromobility industry, providing eco-friendly electric bikes and scooters that enhance transportation options in urban settings. Our mission is to create sustainable, livable communities through smart mobility solutions. We design and manufacture our own vehicles and technology, and we’re on the lookout for talented individuals ready to face exciting challenges and develop creative solutions.Role Overview:We are actively seeking skilled repair technicians to ensure the optimal performance and maintenance of our electric vehicle fleet. Candidates who are mechanically inclined and enjoy problem-solving, regardless of their background in electric vehicles, are encouraged to apply. Experience with bicycles, scooters, cars, or motorcycles is a plus!

Role Overview Angi is hiring an Inbound Customer Success Representative based in Denver, CO, with remote work available. This role serves as the first point of contact for customers, guiding them through the Angi platform and supporting their experience from start to finish. What You Will Do Respond to customer inquiries across multiple channels Help customers navigate the platform and resolve issues Provide clear solutions to enhance each customer’s experience

Position Title: Customer Care Representative I Pay Rate: $16.25/hr Overview: We are seeking a dedicated Customer Care Representative I to join our team. In this role, you will engage with customers through telephone and written correspondence, providing essential information about insurance benefits, provider contracts, eligibility, and claims. You will analyze customer inquiries and deliver effective solutions while documenting interactions for accurate tracking and analysis. Key Responsibilities:Complete basic training successfully and perform job functions with support from team members.Respond to customer inquiries via phone and email regarding insurance-related questions.Utilize computerized systems for information gathering and issue resolution.Maintain positive customer relations and ensure timely response to customer needs.Research data to address operational challenges and customer service issues.Qualifications:High School diploma or equivalent required.Up to 1 year of experience in an automated customer service environment preferred.Ability to understand and respond to customer needs effectively.Skills:Basic computer skills and familiarity with database documentation.Strong communication skills, both verbal and written.

Role overview Sixt SE is seeking a Junior Repair Manager based in Denver. This position plays a key part in supporting the repair and maintenance of the company’s vehicle fleet. The Junior Repair Manager helps keep operations running smoothly and contributes to customer satisfaction by working with other teams to coordinate repairs, monitor schedules, and uphold high standards for vehicle condition. What you will do Oversee repair processes for the vehicle fleet Coordinate and schedule repairs with internal teams Help ensure all vehicles meet Sixt SE’s maintenance standards Support compliance with safety regulations Who this role suits This role fits those beginning a career in automotive management and interested in learning within an established company. The Junior Repair Manager position offers the chance to gain experience in vehicle operations and repair coordination.

ABOUT VETERINARY EMERGENCY GROUPFounded in 2014, Veterinary Emergency Group (VEG) was established with a vision to transform the emergency care experience for both pets and their owners. By challenging traditional practices, we have grown into a network of hospitals that operate 24/7, 365 days a year, delivering exceptional emergency services to our community. Our commitment extends not just to the care of pets, but also to the well-being of our team members—our VEGgies!At VEG, we empower you to pursue your career aspirations in veterinary emergency medicine. Our innovative open-concept hospitals allow you to handle a diverse range of emergency cases, including exotic animals, while our customer-centric approach ensures that every individual receives the care they deserve.We believe in creating an incredible workplace for our VEGgies, where your contributions are recognized and valued. With unparalleled opportunities for mentorship and professional growth, you can chart a fulfilling career path and make a significant impact.VEG is proud to be recognized as a Great Place to Work® for 2025 and 2026.

About the Role Oldcastle Building Envelope is hiring a Customer Service Representative I in Denver, CO. This position connects customers with the right solutions, helping to keep operations running smoothly. The role centers on clear communication and prompt support. What You Will Do Respond to customer questions and requests Process orders accurately and efficiently Provide product information and guidance Who Succeeds Here This position suits those who enjoy helping others and can manage multiple tasks at once. Reliability and a focus on service are key.

Sploot Veterinary Care seeks a Pet Parent Experience Associate in Denver, CO. This position serves as the first point of contact for pet owners and their animals, shaping each visit from the moment they arrive. The associate welcomes visitors, answers questions, and helps schedule appointments, ensuring every interaction feels supportive and informative. Key Responsibilities Greet pet parents and their companions as they enter the clinic Respond to questions and offer clear, friendly information Assist with appointment scheduling and manage inquiries Help create and maintain a warm, inviting clinic atmosphere What We Look For Genuine interest in animals and their well-being Strong communication and customer service skills Reliability and a positive attitude Dedication to making each visit smooth for clients and their pets

Domino's Pizza in Denver is looking for a Customer Service Representative to join the team. This role centers on handling customer orders, answering questions, and responding to feedback. Every shift, clear communication and a helpful attitude are essential. Key responsibilities Take customer orders by phone, in person, or online Process payments with accuracy Respond to customer inquiries and resolve basic issues Contribute to a welcoming, friendly atmosphere in the store What we look for Strong communication skills Positive, approachable manner Comfort working with people Ability to stay focused and energetic during busy times Those who enjoy helping others and value great service will find a good fit at Domino's.

Team and Role Overview Robinhood aims to make finance accessible for everyone. As part of the Money team, the Customer Operations Manager will help develop and scale banking and spending solutions for a broad customer base. This role leads the account operations team, with a focus on delivering strong customer experiences and supporting the launch of new products and features. This position is based in Chicago, IL; Denver, CO; or Westlake, TX. In-person attendance is required at least four days per week. Robinhood’s offices are designed to foster collaboration, innovation, and a sense of community for high-performing teams. What You Will Do Direct the daily work of the customer account operations team, ensuring customer inquiries are handled promptly and accurately across multiple support channels. Monitor and manage customer satisfaction metrics (such as ASAT), analyze trends, and drive improvements to raise satisfaction scores. Address escalated issues thoroughly, working with Customer Experience, Product, Engineering, and Compliance teams to resolve complex cases. Partner with Product, Engineering, and Compliance to advocate for customer needs and contribute to product and process improvements. Develop and update standard operating procedures to maintain efficient and consistent operations. About the Team The Money team at Robinhood builds innovative financial solutions and is responsible for launching and scaling new products. Team members work closely with colleagues across Engineering, Finance, Product, and Legal, as well as key external partners. The group values creativity, ethical practices, and a drive to make a meaningful impact in the financial sector.

About Oldcastle Building Envelope Oldcastle Building Envelope (OBE) supplies architectural glass and building products used in projects ranging from New York City high-rises to hospitals and stadiums in Dallas. The company’s work appears in libraries at major universities and in innovative retail spaces. With more than 6,500 employees across 80+ manufacturing and distribution sites in five countries, OBE’s teams help shape how people live, work, heal, learn, and play. Explore some of OBE’s projects here. Role Overview: Will Call Customer Service Representative Based in Denver, the Will Call Customer Service Representative serves as the primary contact for C.R. Laurence clients. This position focuses on delivering strong customer service and solutions, drawing on a broad knowledge of OBE’s product line. The role supports both internal and external customers and includes general administrative tasks. Daily interactions with customers make this role the face of OBE at the Denver location. The position requires handling requests and questions in person and by phone, ensuring each customer receives a positive and distinctive experience. Key Responsibilities Provide customer service to C.R. Laurence clients at the Will Call counter Offer product information and solutions based on a comprehensive understanding of OBE’s offerings Support both internal and external customers Perform general administrative duties as needed Represent the company through daily customer interactions