Customer Support Engineer at Fivetran | Denver, CO

Since its inception, Fivetran has been dedicated to simplifying and securing data access, making it as reliable as electricity. With Fivetran, customer data seamlessly integrates into data warehouses, ready for querying without the need for engineering or maintenance. We take pride in empowering organizations to harness our technology daily, enabling them to become genuinely data-driven.About the RoleFivetran is revolutionizing data pipelines for the modern data landscape, serving thousands of companies. We are seeking a Customer Support Engineer for our API Connector Team. In this role, you will tackle exciting technical challenges while collaborating with both internal teams and external partners to ensure swift resolutions to issues. As a Customer Support Engineer, you will serve as the technical champion for our customers, working closely with passionate teams to provide an exceptional experience. Our holistic approach emphasizes not only resolving issues but also preventing them in the future.This is a full-time, hybrid position based in our Denver, CO office. Our hybrid work model allows for a combination of remote flexibility and in-person collaboration, requiring two days in the office each week to foster team connection and growth.

Since its inception, Fivetran has been on a mission to simplify data access, making it as reliable and effortless as electricity. Our platform ensures that customer data flows seamlessly into their warehouses—canonical and ready for query—without requiring any engineering or maintenance. We take pride in empowering organizations daily to harness our technology and become genuinely data-driven.About the RoleWe are seeking a highly skilled Site Reliability Engineer to join our dynamic team at Fivetran. In this role, you will collaborate closely with engineering teams, product managers, and support and sales engineers to enhance the reliability of the Fivetran Data Platform.As part of the Site Reliability Engineering team, your contributions will significantly impact the performance and reliability of Fivetran’s infrastructure. You will engage in monitoring, alerting, and initial incident response, while supporting the deployment pipeline in collaboration with senior SREs. This position offers an excellent opportunity to develop your skills in effective incident response and issue prevention, making you a vital member of our expanding SRE team.Monitor the availability, capacity, and throughput of Fivetran's production infrastructure, proactively identifying and resolving potential issues.Collaborate with engineering teams to integrate reliability best practices into the product roadmap.Assist in the prioritization and resolution of critical bugs identified by support or sales teams.Contribute to maintaining 100% availability of production infrastructure by partnering with engineering to implement automation for scalable deployments.Proactively monitor infrastructure vulnerabilities and work with the security team to address them promptly.This is a full-time, hybrid position based out of our Denver, CO office. Our hybrid work model allows for a mix of remote flexibility and in-person collaboration, requiring two days in the office each week to foster team connections and development.

Fivetran builds technology that helps organizations integrate customer data into their data warehouses, removing the need for ongoing engineering or maintenance. The goal: make accessing and using data as reliable as flipping a switch. Every day, more companies use Fivetran to become data-driven. Role Overview The Customer Support Engineer II will join the API Connector Team, supporting customers as they use Fivetran’s data pipeline products. This role focuses on solving technical issues, collaborating with both customers and Fivetran teams, and ensuring that problems are resolved quickly and thoroughly. Customer Support Engineers are advocates for customers, working to resolve issues and prevent them from recurring. How You’ll Work This is a full-time, hybrid position based in either the Denver or Oakland office. The hybrid schedule includes two days per week in the office, supporting both remote flexibility and in-person teamwork.

Since its inception, Fivetran has been committed to simplifying access to data, making it as reliable as electricity. Our technology ensures that customer data is effortlessly delivered to their warehouses, ready for analysis without engineering or maintenance. We take pride in empowering organizations to become truly data-driven.About the RoleFivetran is revolutionizing data pipelines across the modern data landscape for countless companies.We are seeking a skilled Privacy Analyst to enhance our global SaaS company and expanding legal team. This pivotal role, reporting directly to the Data Protection Officer, will lead our global data protection compliance initiatives and offer an opportunity to create substantial impact within our rapidly growing organization. The ideal candidate will demonstrate strong technical skills, a balanced risk assessment approach, and excellent communication abilities.As a risk-aware Privacy Analyst with a strong focus on technical processes and operations, you will play a crucial role in educating and advancing our business as Fivetran grows. Collaborating closely with the Legal team, you will be responsible for developing, maintaining, and enhancing our global privacy and data protection compliance programs.Your responsibilities will include staying up-to-date with best practices among peer companies and monitoring global data protection regulations. You will coordinate with our privacy attorneys to assess the relevance of these regulations to our operations and guide the business in aligning its goals while ensuring compliance. Your expertise will be integral in delivering innovative, customer-centric, and proactive advice.At Fivetran, we embrace a hands-on culture where every team member contributes actively, and this role is no exception. You will engage in privacy and data protection compliance projects.This is a full-time, hybrid position available from our Oakland or Denver offices. Our hybrid work model promotes a balance of remote flexibility and in-person collaboration, requiring two days in the office each week for team connection and development.

Since our inception, Fivetran has been dedicated to simplifying data access, making it as reliable as electricity. Our platform ensures that customer data flows seamlessly into their warehouses, fully structured and ready for analysis, without any engineering or maintenance overhead. We take pride in empowering organizations to fully embrace a data-driven culture every day.About the RoleAs a key player in powering the modern data stack, Fivetran is seeking a Senior Web Analytics & Operations Manager to enhance our Web team within the Product-Led Growth (PLG) Revenue organization. This pivotal role combines analytics and operational expertise to ensure our website serves as a core growth platform and a measurable revenue generator.You will be responsible for continuously refining the infrastructure that enables clear visibility, reliability, and actionable insights into web performance. Key responsibilities include enhancing our analytics and reporting framework, advancing our experimentation methodologies, and establishing scalable operational processes. Collaboration across departments will be essential to align business goals with precise measurement, disciplined execution, and robust governance standards.We are looking for someone with a strong technical background, analytical acumen, and excellent cross-functional collaboration skills. This full-time role operates in a hybrid model based out of our Denver office, requiring two days of in-office presence each week to foster team connections and collaboration.

We are seeking an analytical and detail-oriented HRIS Analyst specializing in Workday to join our dynamic team at Fivetran. In this role, you will be responsible for managing and optimizing our HRIS systems, ensuring data integrity, and providing support for HR-related processes.Your contributions will directly impact our ability to make data-driven decisions that enhance our employee experience.

Since its inception, Fivetran has been dedicated to simplifying and enhancing data accessibility, making it as reliable as electricity. Our platform ensures that customer data is consistently delivered to warehouses in a ready-to-query format without the need for engineering or ongoing maintenance. We take pride in empowering organizations to harness our technology daily, transforming them into truly data-driven enterprises.About the RoleAs a GTM Finance Manager, you will play a pivotal role in supporting our Marketing team and Product Led Growth (PLG) revenue initiatives. Your analytical skills will drive financial insights, strategic planning, and investment optimization, significantly impacting the GTM business. Collaborating closely with the Chief Marketing Officer (CMO) and the head of PLG, you will provide comprehensive financial support, from revenue forecasting to ROI assessment of marketing efforts and capacity planning for Business Development. This position is perfect for someone who excels in a dynamic, cross-functional setting, combining data analysis, strategy, and execution. You will act as a trusted advisor to senior management, leveraging your expertise in GTM dynamics, financial modeling, and storytelling.This full-time, hybrid role is based in our Denver, CO office, blending remote flexibility with in-person teamwork, requiring two days in the office each week.

Join our dynamic team at 360 IT Professionals as a Help Desk Support Analyst in the heart of Denver, CO. We are seeking an enthusiastic and tech-savvy individual who excels in providing exceptional customer support in a fast-paced environment. Your role will involve resolving technical issues, assisting users with software and hardware inquiries, and ensuring a seamless IT experience for all stakeholders.

Company OverviewPlayground is dedicated to making high-quality child care accessible for everyone. We have developed industry-leading software to manage every aspect of running a child care business. With millions of dollars in funding and numerous statewide contracts, Playground collaborates with thousands of schools nationwide. Our founders have been recognized by Forbes as part of the 30 Under 30, showcasing our impactful work within the industry.At Playground, we are experiencing rapid growth and are comprised of a team of innovative thinkers willing to tackle large, complex projects.About the RoleAs a vital member of our Customer Support team, you will serve as the first point of contact for our clients, ensuring their success and satisfaction with our platform. Your key responsibilities will involve managing support requests, troubleshooting issues, and assisting clients in effectively utilizing our product. Your empathetic communication skills and ability to build strong relationships will be essential in creating positive experiences for our clients.Key Responsibilities:Foster Customer Success: Deliver empathetic, customer-focused support by understanding the unique needs of each client.Manage Live Chat Inquiries: Respond promptly and professionally to customer questions via chat.Resolve Issues Collaboratively: Troubleshoot technical problems and guide customers towards effective solutions.Cross-Functional Collaboration: Work with product and engineering teams to escalate and resolve complex issues.Contribute to Product Development: Document and track customer interactions and feedback to support continuous product enhancement.Educate Customers: Proactively identify opportunities to inform clients about product features and best practices.Become a Product Authority: Maintain a comprehensive understanding of our platform to provide accurate support.Career Growth: High performers will have the opportunity to transition into onboarding or implementation roles within Playground.Update Help Center: Regularly maintain and enhance our Help Center by creating new articles.

Join our dynamic team at 360IT Professionals as a Junior Helpdesk Support specialist in Denver, CO. In this role, you will provide essential technical support and assistance to our clients, ensuring their IT systems operate smoothly and efficiently. You will be the first point of contact for troubleshooting and resolving technical issues, contributing to our mission of delivering outstanding IT services.

Job Title: Technical Support EngineerLocation: Denver, CO - HybridAre you ready to make a meaningful impact with your work? Join Kaseware Inc., a dynamic company at the forefront of law enforcement and corporate security solutions. We pride ourselves on fostering a team of innovators and problem solvers who are dedicated to developing a platform that helps our clients save time, money, and even lives. We are searching for a passionate Technical Support Engineer to research, diagnose, troubleshoot, and resolve customer issues efficiently. You will engage with various systems, software, and hardware while adhering to standard protocols for escalating unresolved issues to the appropriate internal teams. Embrace the challenge of learning and innovating as you deliver cutting-edge technology to transform law enforcement and corporate security worldwide. If you thrive in a fast-paced startup environment and are eager to bring new technologies to our clients, we want you on our team!Note: This position requires supporting clients on dedicated shifts, which currently consist of 10-hour shifts for 4 days a week (schedule subject to change), including weekends and night shifts when necessary. Denver-based candidates will work in a hybrid model, allowing for 2 days of remote work per week.

About StableAt Stable, our aim is to revolutionize how businesses establish their presence online. We provide a seamless solution for companies to manage their physical mail through a dedicated business address and an intuitive online dashboard. Trusted by over 10,000 organizations, including industry leaders like Gitlab, Glassdoor, and Indiegogo, we help automate mailroom processes and serve as a permanent business address for IRS, state, and vendor communications.Our innovative tools are designed to navigate outdated regulations that were established in the 1800s, empowering modern companies to thrive without the constraints of physical geography.We are committed to transforming the cumbersome system of entity management, starting with business addresses and mail. By simplifying these complex processes, we deliver delightful experiences that equip today's businesses with the necessary tools to advance swiftly.Backed by prominent Silicon Valley investors such as Y Combinator, Craft Ventures, and Hustle Fund, Stable is experiencing rapid growth. We cater to a diverse range of clients, from budding startups to publicly traded corporations across various sectors, including technology, logistics, and property management.This is a unique opportunity to join an early-stage startup as one of the foundational team members and play a crucial role in reshaping the future of business operations.‍‍ Role OverviewAs a Customer Support Specialist, you will be at the forefront of customer engagement, ensuring that our clients receive exemplary support and fostering their satisfaction. Delivering an outstanding customer experience is pivotal to our growth strategy, encouraging customer loyalty and referrals.In this role, you will interact directly with our clientele — CEOs, founders, and operations managers from rapidly growing enterprises worldwide. As part of our expanding Customer Experience (CX) team, your key responsibilities will include offering high-quality support and leveraging insights from customer interactions to advocate for their needs.Key Responsibilities:Email Support: Manage customer relationships through effective email communication and resolution of support tickets.Customer Advocacy: Use customer feedback to identify areas for service improvement and enhance the overall customer experience.

Fivetran creates technology that helps organizations move and organize their data, making it ready for analysis without extra engineering or ongoing upkeep. Every day, more companies rely on Fivetran to foster a data-driven approach to their work. Role overview The Product Growth Partner focuses on supporting Fivetran’s self-service customers as they grow. This position designs and manages enablement programs that reach large groups of users, aiming to remove common barriers and make the self-service experience as smooth as possible. When customers face challenges that require extra attention, the Product Growth Partner steps in to deliver targeted support. The main objective is to keep self-service simple for those who can handle it independently, while ensuring responsive help is available when needed. Work structure This is a full-time, hybrid role based in Denver, Colorado. The schedule blends remote work with in-person collaboration, requiring two days each week in the office to maintain strong team connections.

Join the forefront of the new space race! True Anomaly is on the lookout for talented individuals with the ambition to develop groundbreaking technology that addresses the engineering, manufacturing, and operational hurdles in space security and sustainability.OUR MISSIONThe peaceful utilization of space is crucial for ongoing prosperity on Earth, influencing everything from communications and finance to navigation and logistics. At True Anomaly, we are dedicated to crafting innovative technologies at the intersection of spacecraft, software, and AI to enhance the capabilities of the United States, its allies, and our commercial partners. We are committed to safeguarding global security by ensuring sustainable access to space for all.OUR VALUESBe the offset. We create asymmetric advantages through creativity and ingenuity.What would it take? We challenge existing assumptions to deliver ambitious outcomes.It’s the people. Our team is our competitive advantage; we are stronger together.Your MissionWe are seeking a data-driven Project Engineer specializing in Data Analysis to join our Program Management Office (PMO). You will be responsible for managing metrics, dashboards, and the reporting framework that informs decision-making across our diverse portfolio of programs. Your role will involve transforming intricate programmatic and engineering data into clear, actionable insights utilizing Power BI and other analytical tools. Collaborating closely with Engineering, Finance, Operations, and Program Management teams, you will define KPIs, develop scalable reporting solutions, and foster a culture of data-informed execution. The ideal candidate will possess a robust background in space programs combined with hands-on expertise in data visualization and business intelligence.

Join ODORZX INC as an Operations Manager and drive operational excellence in our carwash and detailing service. We are looking for a proactive leader who can inspire the team by example. If you have exceptional organizational capabilities, a hands-on mindset, and a commitment to operational success, we encourage you to consider this exciting role!Key Responsibilities:Manage daily operations across various departments to ensure optimal performance.Design and implement operational strategies, policies, and procedures aimed at maximizing productivity and efficiency.Lead, mentor, and evaluate team members, fostering a culture of excellence.Oversee supply chain functions, including procurement and inventory oversight.Utilize operational metrics to identify opportunities for improvement and cost reduction.Promote a safety-first culture by enforcing established protocols and ensuring a secure work environment.Engage in hands-on tasks to demonstrate dedication and work ethic.Collaborate with cross-functional teams to align operational objectives effectively.Build and maintain strong relationships with clients, suppliers, and contractors to ensure high-quality service delivery.Monitor budgets and expenses, identifying opportunities for cost savings while maintaining quality and safety standards.

Role Overview Hollister Co., part of Abercrombie & Fitch Co., is hiring an Assistant Manager in Denver. This role plays a central part in reaching store goals and supporting a positive experience for every customer. What You Will Do Lead and motivate team members on the sales floor Oversee daily store operations Help drive sales and meet performance targets Support a welcoming, helpful atmosphere for shoppers

About IntellistackIntellistack is revolutionizing the way organizations gather information, automate workflows, and deliver exceptional digital experiences. Founded on the belief that work should be simplified, our company has emerged as a leader in providing powerful, no-code productivity solutions that enable teams to achieve more with less effort. Our tools empower users globally to seamlessly create custom forms, automate document generation, collect eSignatures, and optimize data-driven processes—all without needing to write any code.Our intuitive solutions place power directly in the hands of everyday users, facilitating the building, automating, and optimizing of processes at scale.Who We AreAt Intellistack, we challenge the status quo. We move swiftly, think critically, and innovate for the future—driven by our people and enhanced by AI.Our team consists of builders: curious, ambitious, and relentless in solving real problems. We thrive on feedback, prioritize clarity, and embrace change as our standard operating procedure. If you are eager to grow and make a meaningful impact, you will thrive here.As the Customer Success Manager at Intellistack, you will be responsible for managing the post-sale relationship with a portfolio of customers, serving as their primary advocate and strategic partner. You will ensure that customers derive maximum value from our platform by guiding them through best practices, familiarizing them with new features, and aligning strategies for their success. Join a dynamic, customer-focused team where your contributions directly influence customer success outcomes.

Fivetran builds technology that makes data integration straightforward and secure. The platform connects customer data to their data warehouses, so it’s ready for analysis without extra engineering or ongoing upkeep. Every day, organizations use Fivetran to unlock more value from their data. Role Overview The Commercial Account Executive will focus on mid-market sales for Fivetran’s SaaS data pipeline solutions. This position suits someone who enjoys collaborative work, brings an entrepreneurial approach, and is motivated to reach ambitious goals. Location and Work Arrangement This is a full-time, hybrid role based in Denver, Colorado. The schedule combines remote work with two days each week in the Denver office to support teamwork and connection.

At Crusoe, we are on a mission to enhance the accessibility of energy and intelligence. Our innovative solutions are designed to empower individuals to pursue ambitious projects with AI while maintaining a commitment to scalability, speed, and sustainability.Join us in revolutionizing the AI landscape through sustainable technology. In this role, you will play a crucial part in driving meaningful change, making a real difference, and being part of a team that leads the way in responsible cloud infrastructure.About the Role:We are looking for an enthusiastic and experienced Customer Success Manager with a robust background in customer engagement and a solid understanding of cloud computing, AI, and ML. This position is essential for helping our clients fully leverage our solutions, navigating technical challenges, and equipping them with the necessary tools and knowledge to reach their business and sustainability objectives. This is a full-time opportunity.Key Responsibilities:Customer Relationship Management: Build and nurture strong relationships with customers, thoroughly understanding their business needs and technical requirements.Technical Guidance and Support: Offer expert technical guidance and support to customers in implementing and optimizing our cloud-based AI and ML solutions, including Kubernetes.Performance Monitoring and Reporting: Regularly assess and report on customer progress, ensuring key performance indicators and return on investment are achieved.Industry and Technical Awareness: Keep abreast of industry trends, technological advancements, and regulatory changes to provide informed strategic advice to clients.Customer Training: Conduct training sessions and workshops to educate customers on the advantages and usage of our products and services.Issue Resolution: Proactively address and resolve customer concerns to ensure high levels of satisfaction and retention.Your Qualifications:Educational Background: Bachelor's degree in Business, Engineering, or a related field.Professional Experience: Demonstrated experience in customer success, technical account management, or a comparable role within a technology-focused environment.Technical Proficiency: Familiarity with computing platforms, AI, and ML technologies, along with a passion for innovative solutions.

ABOUT USHolder Construction is a nationally celebrated leader in the construction sector, consistently recognized as one of the top firms on ENR’s Top 400 Contractors list. We pride ourselves on being a performance-driven organization that values excellence and invests in our talent. Our robust career development program empowers associates to advance swiftly into expanded roles and responsibilities based on their performance. With operations across the United States, we offer a competitive compensation and benefits package, including:Annual bonus programPaid time offHealth, dental, vision, and life insurance401(k) retirement planNight and swing shift differential pay for select rolesAbout the RoleWe are seeking a dedicated Engineer to join our Preconstruction team at our Denver, CO office. This is a full-time, on-site position.Key ResponsibilitiesInterpret and analyze construction design documents and specifications.Conduct cost estimates and quantity surveys for various scopes of work.Oversee cost management and design issues throughout the project phases.