Customer Success Manager (12-Month Fixed Term Contract)

Front is hiring a Customer Success Manager for a 12-month fixed-term contract in Dublin, Ireland. This role centers on supporting B2B clients after the sale, ensuring they get long-term value from Front’s customer operations platform. Role overview The Customer Success Manager partners with a diverse portfolio of business clients. The goal: help customers ad…

LinkedIn is hiring a Principal Customer Success Manager for Sales Solutions on an 11-month fixed-term contract based in Dublin. Role overview This position centers on guiding clients to achieve strong results with LinkedIn’s Sales Solutions products. The Principal Customer Success Manager will take a hands-on approach to customer engagement, aiming to boost satisfaction and ensure clients get the most from their partnership with LinkedIn. Key responsibilities Work directly with clients to support their goals and drive adoption of Sales Solutions tools Develop and implement strategies that improve the customer experience and deliver clear value Collaborate with teams across LinkedIn to address client needs and share insights Contract details This is an 11-month fixed-term contract based in Dublin.

About the Role Iqeq is hiring a Transaction Manager for a 12-month fixed-term contract in Dublin. This position sits within the finance team and focuses on managing transactions, maintaining compliance with financial regulations, and supporting the smooth operation of finance processes. What You Will Do Oversee and manage financial transactions from start to finish Monitor compliance with relevant financial regulations Work closely with team members to improve finance operations What We Look For Strong analytical abilities Keen attention to detail Comfort working collaboratively within a team This is a fixed-term contract for 12 months, based in Dublin.

Kepak Group runs 14 manufacturing sites and employs more than 4,500 people across Ireland and the UK. With annual turnover of €1.75 billion, the company places a strong emphasis on sustainability and maintaining high standards in food production. Its business operates through three divisions: Meat Division Ireland, Foods Division, and Meat Division UK. Core values, Responsibility, Ambition, Passion for Food, and Teamwork, shape both business results and a collaborative workplace culture. Role overview This 12-month fixed-term Accountant position is based at Kepak's Clonee site in Dublin, Leinster. The role is designed for candidates with experience in food manufacturing, FMCG, or those coming from accounting practices with a background in agri or farming clients. Hybrid working is offered after the initial induction and training period, with two days remote and three days in-office each week. Main responsibilities Lead the month-end close process to ensure financial reports are accurate and delivered on time. Prepare monthly reporting packs, including profit and loss statements and balance sheets for senior management. Carry out balance sheet reconciliations to support audit readiness and accuracy. Manage external beef purchase orders in ERP (D365) for procurement tracking. Complete weekly stock reconciliations to maintain inventory accuracy. Analyze and report weekly site stock gains and losses to inform stock management. Support site finance functions and maintain compliance with internal controls. Assist with preparation, consolidation, and review of budget processes. Contribute financial insights to Meat Division projects. Key performance indicators Deliver weekly reconciliations and analyses to identify and resolve discrepancies for financial accuracy. Complete monthly accounts on schedule, meeting accounting standards and collaborating with other departments for required information. Regularly reconcile the general ledger, verify transaction integrity, investigate anomalies, and maintain accurate entries.

Role overview Primark is seeking a Project Coordinator to support the GPOS Controls department in Dublin. This position is offered as a 12-month fixed term contract. The main focus is to help deliver projects efficiently and keep initiatives moving forward from planning through completion. What you will do Coordinate several projects within the GPOS Controls team Monitor progress to help ensure timelines and deliverables are achieved Collaborate with colleagues to support overall project objectives Contract details 12-month fixed term contract Role based in Dublin

Join us on our mission to revolutionize personal finance!We are saying farewell to the complex and daunting practices of traditional banking.Having evolved from a prepaid card into a robust financial service over the past decade in the UK, we now offer a variety of options including personal and business accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards. Our UK customers can also save, invest, and manage their pensions seamlessly.With our distinctive hot coral cards and features like early payment, coupled with financial education initiatives on social media and award-winning customer service, we have a proven track record of creating delightful experiences for our users!We are not just about selling products; we aim to solve problems and transform lives through Monzo ⭐ About Our Finance TeamWe are seeking a detail-oriented and collaborative Finance Business Partner (EU) for a 12-month Fixed Term Contract to spearhead forecasting for Monzo’s European operations. Your role will be pivotal in bringing the Monzo magic to the EU, redefining the way individuals manage their finances. You will lead efforts to drive growth and scalability in a compliant manner while ensuring an exceptional customer experience. Key Responsibilities:Oversee forecasting and analysis across several business sectors.Take full ownership of the annual budget, forecasts, and multi-year planning for these sectors.Prepare insightful management information and reporting for the senior leadership team, identifying emerging challenges and potential future risks.Support the development of various strategic and tactical initiatives.Independently establish relationships and collaborate across departments to deepen financial understanding.

Pension Support Associate – 12 Month Fixed Term Contract About Davy Davy has served clients since 1926 and is a leading name in wealth and capital management in Ireland. The firm offers services to high-net-worth individuals, self-directed investors, SMEs, credit unions, corporations, and institutional investors both in Ireland and internationally. Davy’s culture centers on client success, unity, and legacy, with a focus on delivering results and supporting professional growth. Role Overview This Pension Support Associate position is based in Dublin and runs for 12 months. The role supports Davy’s pension administration and compliance work. The associate will work closely with the pensions team to ensure the smooth operation of pension products and help with regulatory transitions. Main Responsibilities Develop a strong understanding of Davy pension products, including Master Trusts, Executive Pension Portfolios (EPPs), Personal Retirement Bonds (PRBs), Personal Retirement Savings Accounts (PRSAs), and Approved Retirement Funds (ARFs). Carry out pension administration tasks such as account setup, benefit processing, data entry, premium allocation, and peer review of work. Follow relevant pension regulations and legislation for all product offerings. Support the transition of the Davy EPP book of business to new arrangements in line with EU Directive IORPs II. Comply with Davy’s Risk and Compliance policies and procedures as they apply to the role. Location Dublin, County Dublin, Ireland

Join MongoDB, the trailblazer in the database industry, where we are redefining how data is managed and utilized. With the database market projected to exceed $121 billion by 2025, our innovative solutions empower developers to craft extraordinary applications that impact everyday life. As the foremost modern data platform and the first database provider to go public in over two decades, MongoDB is at the forefront of technological advancement and creativity.As a Customer Success Manager, you will embody a strong passion for technology and a commitment to embracing new challenges. We seek a proactive individual who excels in ambiguous environments and can operate independently while prioritizing customer satisfaction. You will serve as a key point of contact for MongoDB’s users, utilizing your technical expertise and account management skills to lead cross-functional account teams, including Sales, Professional Services, and Solution Architects.This position is based in Dublin, embracing our hybrid work model.

The TeamJoin the vibrant Regional UK and Ireland team at Deliveroo, where we are dedicated to enhancing our performance across all four nations of the UKI. From Brighton to London, Bognor to Belfast, we are the local market experts. In this role, you will be instrumental in recruiting the finest restaurants in the Greater Dublin area, contributing to one of Deliveroo's most significant growth opportunities. You will report directly to the Regional Manager.The RoleThis position offers a unique chance to be a key player in a rapidly growing business within a competitive landscape. You will foster relationships with new restaurant partners, enhancing our offerings for customers and identifying strategies to sustain our rapid expansion. Ideal for those who thrive on building connections.A valid driving license and access to a car are essential for this role, as you will be traveling to various locations, including Kildare, Portlaoise, and Drogheda. This role is not confined to an office setting, so a comfort with being on the road is crucial.What You'll Be DoingIdentify, pitch, and onboard new restaurant partners in an organized and strategic manner, becoming an expert in your city's dining scene.Engage with restaurants through various communication methods—physical visits, emails, calls, and social media—to showcase Deliveroo's advanced technology.Manage the onboarding process for restaurants to ensure a swift and seamless integration into the Deliveroo platform.Support restaurant success within the initial eight weeks post-signing.Sample high-quality cuisine from a variety of establishments.Participate in restaurant and food-related meet-ups to network and strengthen partnerships.Key Performance Indicators (KPIs)Number of new restaurants onboarded each month.Performance metrics of newly signed restaurants during their first three months.

As a Senior Customer Success Manager at Crusoe Technologies, you will play a pivotal role in ensuring our clients achieve maximum value from our cutting-edge solutions. You will lead strategic initiatives to enhance customer engagement and retention while collaborating with cross-functional teams to drive excellence in service delivery.Your expertise in customer success will enable you to build strong relationships with clients, understand their needs, and tailor solutions that meet their goals. You will coach and mentor junior team members, fostering a culture of continuous improvement and customer-centricity.

At Delve, we pride ourselves on our rapid response and genuine commitment to our customers' success. Our exceptional customer support is a testament to our dedication, and we are on the lookout for passionate individuals to enhance our Customer Success team. With the backing of Insight Partners, General Catalyst, Y Combinator, and other premier investors, we are thrilled to announce our recent $32M Series A funding, propelling our swift growth!The RoleWe are seeking a Customer Success Manager to take charge of client relationships after the sale. Your primary objective will be to optimize platform usage and ensure compliance rates are met. As the representative face of Delve, your role will be crucial in driving customer success, which will in turn facilitate renewals and opportunities for expansion.Your focus will encompass three main areas:Onboarding: Assisting customers in realizing their first value swiftlyAdoption: Encouraging continuous engagement and usage of the platformRenewal & Growth: Actively identifying achievements and opportunities for expansionOur Customer Success ValuesAt Delve, our Customer Success team embodies the following principles:Conclude Every Interaction - Whether it's a simple thank you or an acknowledgment, ensure every customer interaction ends on a positive note.Go the Extra Mile - Take initiative to alleviate customers' burdens when possible. A thoughtful gesture like sending donuts to celebrate a fundraise can go a long way.Be a Delve Advocate - Maintain a positive representation of Delve in all communications to build trust for renewals and upsells.Regularly Demonstrate ROI - Consistently validate the decision to partner with Delve by illustrating the time and cost savings achieved.Your ResponsibilitiesConduct effective onboarding sessions to facilitate customer setup on the Delve platformRespond to customer inquiries within a 5-minute windowCollaborate with teams from leading companies (e.g., Lovable, 11x, Bland)Schedule regular check-ins to demonstrate value and uncover expansion opportunitiesProactively engage with accounts to boost usage

Intercom is a pioneering AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our AI agent, Fin, stands as the most sophisticated customer service AI available, enabling businesses to provide round-the-clock, flawless customer service, thereby revolutionizing their customer interactions. Fin can be integrated with our Helpdesk to form a comprehensive solution known as the Intercom Customer Service Suite. This suite offers AI-enhanced support for more intricate or high-touch inquiries that necessitate human intervention.Established in 2011 and relied upon by nearly 30,000 businesses worldwide, Intercom is setting new benchmarks in customer service. Guided by our core values, we continuously push boundaries, work with urgency, and consistently deliver outstanding value to our clients.What’s the Opportunity?Customer Success Managers (CSMs) at Intercom collaborate with a diverse array of dynamic customers across multiple industries, navigating through various phases of their business journey to ensure they extract the full value from their Intercom investment. CSMs actively engage with clients to foster early and sustained success by implementing methodologies that encourage product adoption, solution expansion, and long-term growth.As a CSM, you will cultivate relationships and gain a deep understanding of the Intercom customer journey. You will be equipped to help customers overcome obstacles, delivering value realization through proactive and systematic customer engagement and best practices.You will leverage your product knowledge to assist customers in overcoming challenges associated with the implementation and growth of our AI offerings, acting as a trusted advisor to facilitate necessary changes.You’ll interact with a range of customer profiles, including C-Level executives, CX leaders, and complex global CX teams to support the successful adoption and expansion of their Intercom solution investments.Your ResponsibilitiesEstablish a trusted advisor relationship with C-suite customers, driving success with our platform to ensure they derive maximum value from our solutions throughout their lifecycle.Lead the customer and Intercom account teams (Sales, Partners, Solution Engineers) in crafting Customer Success Plans, which include quarterly business reviews (QBRs), executive business reviews, strategic planning sessions, and, when necessary, churn mitigation plans.Serve as an expert and advisor, maintaining deep knowledge of Intercom products and solutions to enhance our customers' ability to successfully adopt the most relevant features for their specific needs.Engage actively with your customers to foster a collaborative environment and ensure their success.

Notion Labs Inc. is hiring a Scaled Customer Success Manager in Dublin, Ireland. This position focuses on supporting French-speaking clients and helping them get the most out of Notion’s products. Role overview This role centers on building strong relationships with customers who use French as their primary language. The Scaled Customer Success Manager works to understand client needs, answer questions, and guide users so they can achieve their goals with Notion. What you will do Engage with French-speaking customers to ensure they are satisfied with Notion’s offerings Identify customer needs and recommend solutions that fit their workflows Help clients realize the full value of Notion’s products through ongoing support Requirements Fluency in French Strong communication skills Ability to understand and address customer needs

As a Bilingual Customer Success Manager at Datadog, you will play a pivotal role in fostering strong relationships within our customer base by driving product adoption and ensuring a seamless onboarding experience. Your primary focus will be on advocating for the customer, enhancing their experience, and identifying growth opportunities through effective up-selling and cross-selling strategies. By employing a customer-centric methodology, you will discover unique customer needs and articulate the significant value of the Datadog solutions.At Datadog, we cherish our collaborative office culture, which nurtures creativity and teamwork. Our hybrid work environment enables our team members to achieve a balance that suits their individual lifestyles.

Nitro Software Inc. provides SaaS tools for digital document management, eSigning, identity verification, and analytics. Serving more than 3 million licensed users and over 13,000 organizations in 157 countries, Nitro works with a wide range of clients, including a majority of Fortune 500 companies. A dedicated team supports customers through every stage, from onboarding to ongoing change management. The company’s culture values growth and teamwork. Five core principles shape how work gets done: uniting around a shared mission, taking ownership, putting customers first, aiming for high standards, and encouraging learning through experimentation. Role overview The Enterprise Customer Success Manager, based in Dublin, acts as the main point of contact for business customers after they sign on. This position centers on helping customers understand and use Nitro’s products, delivering both formal training sessions and self-service materials to speed up adoption and value realization. As the customer’s advocate within Nitro, the CSM listens to feedback and works to balance customer needs with company objectives. Key responsibilities Lead onboarding and training for new enterprise customers. Engage regularly to assess customer satisfaction and highlight areas for improvement. Build and maintain strong customer relationships to support loyalty and retention. Collaborate with internal teams to share customer feedback that informs product development. Monitor usage and success metrics to identify upsell and cross-sell opportunities.

As a Customer Success Manager for Portfolio Accounts at Asana, you will play a critical role in ensuring our clients achieve their desired outcomes through effective utilization of our platform. You will be responsible for building and maintaining strong relationships with key stakeholders, understanding their unique business needs, and providing tailored solutions to enhance their experience.

The Customer Success Manager is an integral role for those passionate about technology and eager to tackle new challenges. We seek a dynamic individual who excels in environments of uncertainty and can operate independently while prioritizing customer needs. In this position, you will serve as a primary point of contact for MongoDB end users, leveraging your technical expertise and account management skills while leading the account team across Sales, Professional Services, Solutions Architects, and more. We invite candidates based in Dublin to join our hybrid work model.

As a Senior Customer Success Manager at MongoDB, you will play a pivotal role in driving customer satisfaction and success. Our ideal candidate is not only passionate about technology but also eager to embrace new challenges. You will navigate a dynamic environment with a high degree of autonomy while maintaining a strong customer-centric approach. In this capacity, you will serve as a key point of contact for MongoDB’s end users, utilizing your technical and account management expertise to lead your account team across Sales, Professional Services, Solutions Architects, and more.We are keen to connect with candidates located in Dublin or London as part of our hybrid working model.

Role Overview Web Summit is hiring a Media Success Associate for a 12-month full-time position in Dublin. This role focuses on supporting media partners and helping them reach their goals using Web Summit’s platforms. What You Will Do Work closely with media partners to understand their needs and objectives. Offer guidance and support to help partners get the most from Web Summit’s media tools. Share insights and answer questions to ensure partners succeed with their campaigns. Who Should Apply This position suits someone interested in media and technology, who enjoys collaborating with clients and providing practical solutions.

As a Customer Success Manager at MongoDB, you will immerse yourself in technology and tackle exciting challenges head-on. We are seeking an individual who thrives in dynamic environments, operates independently, and maintains a strong customer-centric focus while contributing to the growth of our program. In this role, you will serve as the primary contact for MongoDB end users, utilizing your technical and account management expertise, and leading the account team across Sales, Professional Services, Solutions Architects, and more. This position is based in Dublin, supporting our hybrid work model, allowing flexibility in your work environment.