Forward Deployed Engineer - Dublin

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates with clients to transform groundbreaking research into practical production systems. We thrive at the crossroads of customer engagement and foundational platform advancement.About the RoleAs a Forward Deployed Engineer (FDE), you will spearhead intricate end-to-end deployments of cutting-edge models in partnership with our most pivotal clients. You will take ownership of the entire process, from discovery and technical scoping to system design, implementation, and production launch, working closely with customer engineering and domain experts.Your success will be measured by the adoption of production systems, the tangible impact on workflows, and feedback-driven evaluations that influence product and model trajectories. Collaboration is key, as you will interact regularly with our Product, Research, Partnerships, GRC, Security, and GTM teams.This position is based in Dublin, with a hybrid work model requiring three days in the office each week. We provide relocation assistance, and travel may be necessary up to 50% of the time.Key ResponsibilitiesLead technical delivery across various deployments from initial prototype to robust production.Develop full-stack systems that not only provide customer value but also enhance our learning processes.Integrate deeply with customer teams, grasp their requirements, and facilitate the adoption of your solutions.Define project scope, sequence deliveries efficiently, and proactively eliminate barriers.Balance trade-offs between project scope, speed, and quality; adjust plans to ensure timely delivery.Contribute directly to coding when necessary to ensure progress and clarity.Document effective working patterns in tools, playbooks, or reusable components for team use.Provide field feedback that aids Research and Product in understanding model performance and areas for improvement.Maintain team momentum through clear communication and follow-through.Ideal Candidate ProfilePossess 5+ years of engineering or technical deployment experience, including customer-facing roles.Demonstrated ability to scope and deliver complex systems in dynamic or unclear environments.Proficient in writing and reviewing production-grade code across frontend and backend, particularly in Python, JavaScript, and other relevant technologies.

About ChalkChalk is revolutionizing the data platform landscape, enabling the future of machine learning applications. We simplify complexities and overcome latency and scalability challenges that have historically hindered ML capabilities. Our platform combines the high performance of Rust with developer-friendly tools that are a pleasure to work with. Trusted by leading companies, Chalk is instrumental in tackling issues such as preventing fraudulent credit card transactions, verifying identities, and enhancing clean energy capture. We have recently secured a $50 million Series A funding round led by Felicis.About the RoleAs a talented software engineer, you will design and implement tailored technical solutions while collaborating with our machine learning teams to enhance Chalk’s proprietary infrastructure. You will engage directly with Chalk's customers to construct efficient feature pipelines addressing challenges in healthcare, finance, and recommendation systems. This role offers you a remarkable chance to work closely with clients, gathering requirements and engineering feature pipelines that support critical applications, including cancer detection, fraud prevention, and product recommendations. Join us in-person as an early member of our high-growth startup and make a lasting impact.Your ResponsibilitiesDevelop code to implement Chalk technology for our customers and prospects, familiarizing yourself with Chalk's infrastructure to ensure optimal integration across diverse environments.Collaborate closely with our Engineering and Sales teams.Serve as the primary technical point of contact during pre-sales and post-sales processes, including customer onboarding and ongoing support.Advise customers on new product offerings as their business needs evolve.Assist in interviewing and expanding the Engineering team.

About KotaKota is revolutionizing the accessibility of insurance and retirement benefits, akin to the convenience of modern software. Our innovative offerings include the Kota Platform, the world’s first fully integrated benefits platform, and Kota Embed, which provides embedded insurance and retirement solutions for various platforms. Our mission is to make benefits and insurance more accessible and enjoyable for today’s workforce.Founded in 2022, Kota has successfully raised over €20 million from leading European tech investors such as Eurazeo, EQT Ventures, Northzone, Frontline, and notable angel investors like Romain Huet (formerly of Stripe, now OpenAI) and David Clarke (formerly of Workday). Our investors have previously supported illustrious companies including Spotify, Airbnb, Klarna, Truelayer, Snapchat, Workday, Personio, Workvivo, Pointy, Workable, and Wayflyer.About the TeamAs a member of Kota’s Forward Deployed Engineering team, you will collaborate directly with our customers, such as global payroll providers and HR platforms, to facilitate the integration of our APIs and SDKs through personalized support and insightful guidance. Our aim is to simplify complexities, enabling platforms to focus on delivering attractive benefits without the burden of outdated systems.The RoleIn the position of Forward Deployed Engineer (FDE) at Kota, you will be at the crossroads of engineering, product development, and customer success. You will engage with clients to design and implement solutions that maximize the value derived from Kota’s developer offerings. Unlike conventional engineering roles, this position emphasizes customer interaction and hands-on involvement. You will produce production-quality code, counsel partners on best practices, and influence our product roadmap through real-world integration feedback. This role is ideal for those looking to apply their technical expertise in a high-impact, customer-centric setting while transforming global benefits delivery.What You’ll DoCollaborate with customer engineering teams to integrate Kota’s SDKs and APIs into their platforms.Convert customer requirements into scalable, production-ready solutions.Enhance Kota’s product offerings by developing internal tools, writing reusable code, and identifying areas for API and SDK improvements.Work alongside Product, Engineering, and Customer Success teams to ensure successful deployments.Serve as the technical advocate for customers, shaping feedback into actionable insights for our product development.

About Chalk Chalk is revolutionizing the data platform landscape, enabling the next generation of machine learning applications. We are dedicated to dismantling the complexities, latency, and scalability barriers that have historically limited ML capabilities. Our innovative platform merges the lightning-fast performance of Rust with user-friendly tools that developers adore. Major companies rely on Chalk for critical operations, including preventing fraudulent credit card transactions, identity verification, and optimizing renewable energy capture. Recently, we secured a $50 million Series A investment led by Felicis. About the Role As a talented software engineer, you will create customized technical solutions and collaborate with machine learning teams to enhance Chalk’s proprietary infrastructure. Your role will involve partnering with Chalk's clients to construct efficient feature pipelines for diverse challenges in healthcare, finance, and recommendation systems. This is an exceptional chance to work directly with clients, gathering requirements and engineering feature pipelines for use cases such as cancer detection, fraud prevention, and product recommendations. Join us as an early employee and make a significant impact within a fast-growing start-up. What You Will Do Develop and implement Chalk technology for clients and prospects, becoming proficient with Chalk's infrastructure to ensure seamless integration across various environments. Collaborate closely with our Engineering and Sales teams. Serve as the primary technical liaison during pre-sales and post-sales processes, facilitating customer onboarding and ongoing support. Advise customers on new product offerings as their business needs evolve. Participate in interviewing and expanding the Engineering team. What We’re Looking For A strong technical background with experience in software development or building machine learning models. 2+ years of professional experience in backend software engineering. Proficiency in Python and SQL. Strong collaborative skills to work effectively in teams comprised of both technical and non-technical members. Exemplary written and verbal communication, problem-solving, storytelling, and analytical abilities.

OverviewLocation: Dublin, Ireland, on-siteRequirement: Bachelor’s Degree in Mathematics, Engineering, or Computer Science (completed or in final year)About WhippyWhippy is a cutting-edge AI communication platform that streamlines real business workflows through voice, SMS, chat, and APIs. We partner with telephony providers, CRMs, ATS platforms, and internal enterprise systems to empower AI agents capable of handling inbound calls, qualification flows, onboarding processes, support inquiries, and operational tasks.The RoleAs a Forward Deployed Engineering Intern, you will engage directly with enterprise deployments and contribute to production code that integrates Whippy with customer systems. Your work will straddle the realms of APIs, telephony, databases, and AI workflows. This is a hands-on role where you will build and debug live systems used by actual customers, setting the stage for potential advancement into a full-time Forward Deployed Engineer position.What You’ll Do• Develop and enhance API integrations with third-party systems (CRM, ATS, telephony, internal tools)• Create data flows connecting Whippy with external platforms• Troubleshoot production issues related to webhooks, retries, and asynchronous workflows• Optimize logging, monitoring, and visibility across deployment systems• Document integration architecture and deployment methodologies• Recognize patterns across customer implementations and suggest reusable enhancementsWhat We’re Looking For• A Bachelor’s Degree in Mathematics, Engineering, or Computer Science (completed or in final year)• Solid programming fundamentals• Experience in developing substantial software projects (internships, open source, personal projects)• Comfort with APIs and relational databases• Strong analytical skills for data flow and troubleshooting• A proactive mindset with the ability to communicate effectively in written and verbal forms

Intercom is a leading AI-driven Customer Service platform dedicated to empowering businesses with exceptional customer engagement capabilities.Our flagship AI agent, Fin, stands out as the most advanced customer service AI in the marketplace, enabling businesses to provide continuous, flawless customer service and significantly enhance their customer experiences. Fin integrates seamlessly with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, tailored for complex inquiries that necessitate human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. Our core values drive us to innovate relentlessly, operate swiftly, and continuously deliver exceptional value to our clients.What’s the Opportunity?In response to the increasing demand over the past six months, we are seeking skilled software engineers to work closely with our most strategic clients, bridging the gap between their business objectives and our AI agent, Fin.As a Staff Forward Deployed Engineer, you will engage directly with these clients alongside our Go-To-Market team, gaining insights into their use cases and designing, building, and implementing tailored solutions. You will operate autonomously, expected to set strategic direction, own project outcomes, and confidently represent Intercom in high-stakes client interactions. Your role will be crucial in transforming how our customers scale their support operations, yielding significant business results.Moreover, you will lead through example, acting as a force multiplier who influences product direction with field insights and helps shape the concept of Forward Deployed Engineering at Intercom.If you seek a role that offers ownership, creativity, and the opportunity to guide R&D and Go-To-Market teams in a fast-paced environment, this position is for you.What Will I Be Doing?Drive the adoption of Fin by enabling prospects to harness the power of Intercom’s AI capabilities for automated and scalable support operations.Engage deeply with strategic customers to identify their business challenges and technical needs, acting proactively to guide them towards outstanding results with Fin.Collaborate hands-on with customers' technical teams as a confident subject-matter expert, coding alongside them to drive projects to successful completion.Work closely with Sales, Success, and Product teams, actively influencing their work to ensure a seamless customer experience.

Intercom is a pioneering AI Customer Service company dedicated to enhancing the customer experience for businesses worldwide.Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, empowering businesses to provide exceptional, round-the-clock support. By integrating Fin with our Helpdesk, we offer a comprehensive solution known as the Intercom Customer Service Suite, which augments human support for intricate and high-touch inquiries.Since our inception in 2011, we have earned the trust of nearly 30,000 global enterprises, setting a new benchmark for customer service excellence. Our commitment to innovation, speed, and delivering unparalleled value to our clients is at the heart of what we do.What's the opportunity?Due to a surge in demand, we are seeking skilled software engineers to collaborate closely with our most strategic customers, bridging the gap between their business objectives and our AI Agent for Customer Service, Fin.As a founding Senior Forward Deployed Engineer, you will engage with our R&D team, influencing product roadmap decisions while delivering significant business outcomes for our clients. You will be instrumental in transforming how our most strategic customers scale their customer support operations. Your role will involve direct collaboration with customers and our go-to-market team to thoroughly understand their use cases, allowing you to design, build, and implement tailored solutions.If you thrive in an environment that fosters ownership, creativity, and leadership across R&D and Go-to-Market teams, then this role is perfect for you.

About the TeamAt OpenAI, our Forward Deployed Engineering team collaborates with clients to transform groundbreaking research into impactful production systems. We operate at the nexus of client delivery and core platform innovation.About the RoleWe are seeking customer-centric software engineers passionate about developing tailored solutions that harness OpenAI’s APIs to address real-world challenges. As a Forward Deployed Software Engineer (FDSWE), you will engage with both our customers and OpenAI’s engineering teams to architect and deploy scalable solutions that tackle their most complex issues. You will design effective abstractions to enhance our delivery speed and quality across all Forward Deployed interactions.In this role, you will work closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers dedicated to the same accounts. Additionally, you will collaborate with our Research and Applied Product Engineering teams to relay valuable customer insights.This position is based in Dublin, utilizing a hybrid work model of three days in the office weekly. Relocation assistance is available, and travel may be required up to 50%.Your Responsibilities Will Include:Engaging closely with key customers to thoroughly understand their business needs and technical specifications.Designing and developing comprehensive full-stack solutions using an iterative, experimentation-driven methodology.Drafting detailed scopes of work and project timelines for both proof-of-concept and full-scale implementations.Acting as a technical expert and trusted advisor, working hands-on with customer technical teams to drive projects to fruition.Collaborating with Product, Research, and Applied teams to ensure exceptional customer experiences, successful project completions, and constructive product feedback.Contributing to internal knowledge repositories, codifying best practices and sharing insights from customer engagements to enhance the Forward Deployed Engineering function.You Will Excel in This Role If You Have:A minimum of 7 years of full-stack engineering experience (excluding internships) in tech-centric roles, with customer-facing experience being highly advantageous.Proficiency in programming languages and frameworks relevant to full-stack development.A strong understanding of software architecture, design patterns, and best practices for scalable applications.Excellent problem-solving skills and the ability to think critically in complex situations.Outstanding communication skills, with the ability to convey technical concepts to non-technical stakeholders.

OverviewLocation: Dublin, Ireland, on-siteRequirement: Degree in Mathematics, Engineering, or Computer Science (completed or final year)About WhippyWhippy is a cutting-edge communication platform leveraging AI to streamline real business workflows across voice, SMS, chat, and APIs. Our innovative solutions interface seamlessly with telephony providers, CRMs, ATS platforms, and internal enterprise systems, empowering AI agents to manage inbound calls, qualification flows, onboarding processes, support queries, and operational tasks efficiently.The RoleAs a Forward Deployed Engineer, you will engage directly with enterprise deployments, developing and deploying production code that integrates Whippy into customer systems. Your work will span APIs, telephony, databases, and AI workflows. This is a hands-on role, distinct from research or passive internships; you will actively build and troubleshoot systems that serve live customers.What You’ll Do• Design and enhance API integrations with third-party systems (CRM, ATS, telephony, internal tools)• Create and manage data flows between Whippy and external platforms• Troubleshoot production issues involving webhooks, retries, and asynchronous workflows• Strengthen logging, monitoring, and visibility across deployment systems• Document integration architecture and deployment strategies• Recognize patterns across customer implementations and recommend reusable enhancementsWhat We’re Looking For• Bachelor's degree in Mathematics, Engineering, or Computer Science (completed or in final year)• Solid programming foundation• Experience with substantial software projects (internships, open-source contributions, personal projects)• Familiarity with APIs and relational databases• Ability to analyze data flow and potential failure modes critically• Strong sense of ownership and readiness to address real production challenges, with excellent verbal and written communication skills.

Join ServiceNow as a Forward Deployed Solution Engineer in our Applied AI team, where you will be at the forefront of delivering innovative AI solutions to our clients. In this role, you will work closely with cross-functional teams to understand customer needs, customize solutions, and ensure successful implementations. Your expertise in AI technologies and strong problem-solving skills will be crucial in driving success and enhancing customer satisfaction.

Join Intercom as an Engineering Manager in our Forward Deployed Engineering team. In this pivotal role, you will lead a group of talented engineers to develop innovative solutions tailored to our clients’ needs. You will collaborate closely with cross-functional teams to drive technical excellence and ensure timely project delivery. Your leadership will empower your team to achieve their best work and maintain a high-performance culture.

Join ServiceNow as a Forward Deployed Engineering Build Manager, where you will play a pivotal role in leading engineering projects that drive innovation and efficiency. As a key member of our team, you will oversee the deployment of builds, ensuring that our software solutions meet the highest standards of quality and performance.

ATC Driving Forward provides logistics and technical services for data centers throughout Europe. With over four decades of experience, the company specializes in IT transport, relocations, and handling full data center commissioning and decommissioning. As part of the Arvato Group, ATC draws on global supply chain and technology expertise. The company values training, development, and building long-term relationships. The Learning & Development Specialist, based in Dublin, plays a key role in designing and delivering training for both technical and non-technical staff. This position shapes learning experiences across the organization and ensures that training programs meet business needs and reflect industry standards. Main responsibilities Design and develop course content and training programs for a range of audiences. Manage the Moodle learning platform to support training activities. Coordinate and schedule training sessions, making sure they are delivered on time. Track and report on participation, progress, and training outcomes. Support onboarding processes and role-specific training pathways. Conduct learning needs analyses using data and input from stakeholders. Assess the effectiveness of training through evaluations and performance metrics. Contribute to the overall training strategy and address general learning needs. Monitor industry trends to enhance learning materials and methods. Align learning solutions with business objectives and performance standards. Maintain confidentiality and comply with GDPR and company policies. Requirements Experience creating course content and training programs for diverse groups. Proficiency with Moodle or similar learning management systems. Understanding of both technical and non-technical training needs. Strong organizational skills to manage training logistics and deadlines. Effective facilitation, communication, and stakeholder management skills. Ability to collaborate and work across different departments. Commitment to supporting general training needs and continuous learning. Adaptability in changing and high-energy environments. Location: Dublin, County Dublin, Ireland

This hybrid role is based in Dublin, Ireland (Full relocation provided). At Toast, we are dedicated to empowering restaurants and local businesses to thrive in a digital world. Our innovative technology solutions assist business owners in operating efficiently, boosting sales, engaging customers, and fostering employee satisfaction. Our Mission Toast is proud to be the leading hospitality platform in the United States, and we are now setting our sights on global expansion. As a member of our International team, you will help build the foundational systems necessary for launching Toast into new markets. Join our high-impact engineering team that takes ownership of solving complex technical challenges in a dynamic setting. We seek leaders who excel in technical capabilities while maintaining a strong product focus to foster continuous growth for both our team and platform. Your Role (Responsibilities) Lead intricate projects within a collaborative cross-functional environment. Coordinate our backend services to facilitate internationalization across both restaurant and cloud software. Design, build, deploy, and maintain robust and scalable systems that are essential for our customers’ success. Refine our technical strategies for data management to support our international initiatives. Provide mentorship and technical guidance to fellow team members, spearheading technical discussions and promoting best engineering practices. Engage directly with pilot customers (occasionally on-site) to ensure seamless delivery and operations. Champion best coding practices, elevating standards for yourself, your team, and the organization. Utilize cutting-edge AI tools to enhance your development workflow, boost productivity, and contribute to a culture of innovation and efficiency across the team.

Welcome to Example Corp, where innovation meets excellence. As a leader in the tech industry, we are dedicated to creating cutting-edge solutions that empower our clients.About the PositionAs a Senior Software Engineer at Example Corp, you will play a pivotal role in designing, developing, and maintaining robust web applications. Collaborating closely with our talented development team, UX/UI designers, and graphic designers, you will ensure a seamless and engaging user experience. Your expertise in Java and JavaScript will drive the innovation of our software solutions, while your mentorship will guide our junior engineers. Together, we will establish best practices and architectural principles that enhance our projects. This role is integral to our mission of delivering high-quality software that delights our customers.

CarGurus, listed on NASDAQ as CARG, started as a small team of developers with a focus on trust and transparency in car shopping. Over the past 15 years, the company has become one of the largest automotive marketplaces, recognized for steady profitability, innovation, and sustained growth. The mission at CarGurus is to bring the entire car-buying process online, supporting customers through every step, from selling their old car to securing financing, purchasing, and delivery. With tens of millions of visitors each month and around 30,000 dealerships using CarGurus.com, the team values collaboration, diverse perspectives, and ongoing career development. Role overview The International team is seeking a Senior Software Development Engineer for the Dublin office. This position centers on expanding CarGurus' products in the Canadian and UK markets, while also contributing to the growth of the local office culture. The role involves working throughout the entire software development lifecycle, covering both frontend and backend development. Close collaboration with engineers and product teams is essential to deliver new solutions for dealer-focused products. What you will do Build new full-stack features for dealer products from the ground up Work with React, TypeScript, and Java to integrate with existing services and enhance functionality Design and implement integrations with third-party APIs and external partners Modernize current systems by adopting cloud technologies, including AWS Projects move from concept to launch, with engineers and product partners working closely together. Automotive industry experience is not required; curiosity and strong engineering skills are most important.

Join the Atlas Growth team at MongoDB, where we empower customers on their app development journey. Our cloud engineering group specializes in everything from cluster configuration and data modeling to load testing and managing production workloads at scale. With the help of our in-house experiments platform, we ensure that only valuable features are released, enhancing our customers' experiences. Our engineers collaborate in cross-functional squads that include product, design, analytics, and research, focusing on key metrics like retention. As part of the Atlas Core Engineering organization, we build essential components for MongoDB’s developer data platform.Atlas Growth 2 is dedicated to developing customer-facing features within Atlas, working alongside other engineering teams focused on growth. Recent initiatives include creating an AI Chatbot for cluster creation, implementing a recommendation system to improve database performance, and designing a pricing page to boost conversion rates.We are excited to connect with candidates based in Dublin as we embrace a hybrid working model.

Join our innovative team at Arista Networks as a Backend Software Engineer, where you will play a crucial role in developing and optimizing our cutting-edge CloudVision platform. We are looking for passionate individuals who thrive in a collaborative environment and are eager to tackle complex challenges.Your responsibilities will include designing scalable backend systems, collaborating with cross-functional teams, and driving the implementation of best practices in software development.

Role overview Toast, Inc. seeks a Principal Software Engineer in Dublin to help define the architecture and future of its restaurant management platform. The position centers on designing and building dependable software, with a strong emphasis on collaboration across teams to deliver features that support restaurant operations. What you will do Shape architectural decisions and set the technical direction for major projects Work with engineers, product managers, and stakeholders to deliver reliable, high-quality software Share knowledge to help teams adopt best practices and enhance system performance Support a culture that encourages quality, learning, and ongoing improvement Location This role is based in Dublin, Ireland.

About the Opportunity Join Contentful as a Full Stack Software Engineer (f/m/d) to drive innovation in Automations, Workflows, and Collaboration Tools. Be part of a pioneering team at Contentful, where we empower countless customers to efficiently manage content on a large scale. We are looking for skilled Full Stack Software Engineers who are enthusiastic about creating scalable, high-performance applications leveraging cutting-edge technologies. If you are eager to explore the frontiers of Automations, Workflows, and team collaboration within the Contentful ecosystem and possess experience with TypeScript, React, and Node.js, we would be thrilled to welcome you aboard. What to Expect? Collaborate and Innovate: Engage closely with product managers, designers, and fellow engineers to develop top-tier automation, workflow, and collaboration features for our clients. Full Stack Development: Design, implement, and maintain scalable frontend and backend features using TypeScript, React, and Node.js. Collaboration Tools Integration: Integrate and implement collaboration technologies to enhance team productivity and elevate user experiences across the platform. Holistic Thinking: Approach system components with a comprehensive view to ensure an optimal user experience. Rapid Problem-Solving: Efficiently troubleshoot and resolve issues to boost customer satisfaction. Data-Driven Development: Leverage analytics to guide product decisions and enhance features. Continuous Improvement: Engage in code reviews and contribute to refining our development practices. Stay Current: Keep abreast of the latest industry trends, particularly in Automations, Workflows, and collaboration tools. What You Need to Succeed? Proven Experience: Demonstrable expertise as a Full Stack Software Engineer in a product development setting. Technical Proficiency: Strong knowledge of TypeScript, React, and Node.js, with a focus on clean code practices and familiarity with enterprise architectural design patterns. Containerization and Orchestration: Experience with Docker and Kubernetes. Cloud Technologies: Familiarity with cloud platforms and services.