About the job
About the Relationship Account Management Team
The Relationship Account Management team at MongoDB focuses on building lasting partnerships with established clients and supporting their growth across the EMEA region. Since its formation three years ago, the team has continued to expand alongside MongoDB’s presence.
Role Overview
The Relationship Account Manager (RAM) serves as the primary contact for a portfolio of strategic enterprise accounts. This role centers on client retention and growth, helping customers reach their business goals through the MongoDB ecosystem. The RAM works closely with clients to support their success and advocates for their needs within MongoDB.
Key Responsibilities
- Act as the main point of contact for assigned accounts
- Drive client success by understanding and supporting customer goals
- Promote education and enablement on MongoDB products and services
- Identify opportunities for upselling and cross-selling
- Manage renewals and retention activities
- Oversee all aspects of the customer relationship for your account portfolio
Location and Work Model
This position is based in Dublin. Candidates will join MongoDB’s hybrid work model, working both onsite and remotely as part of the local team.

