Senior Solutions Engineer

Intercom is a pioneering AI Customer Service company committed to revolutionizing business-customer interactions by delivering exceptional customer experiences.Our flagship AI agent, Fin, represents the forefront of customer service AI technology, empowering businesses to maintain flawless, around-the-clock customer support. This innovation transforms customer interactions, making them more efficient and impactful. Fin seamlessly integrates with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, which enhances support for intricate inquiries that necessitate human engagement.Since our inception in 2011, we have garnered trust from nearly 30,000 businesses worldwide, setting a new benchmark for customer service excellence. Guided by our core values, we constantly challenge limits, operate with urgency, and deliver unmatched value to our clientele.What’s The Opportunity?As an AI-first organization, Intercom is redefining the landscape of customer service. Our advanced AI agent, Fin, combines automation with empathy, establishing a new paradigm in customer support. In this role, you will play a crucial part in shaping the future of AI-driven customer service, showcasing the transformative impact of artificial intelligence. By articulating an ambitious vision and delivering significant solutions, you will turn the concept of AI-enhanced support into a tangible reality for our clients.About the Role:We are seeking an extraordinary Solutions Engineer to become a vital member of our dynamic Customer Solutions Team. In this position, you will engage directly with our clients as their trusted advisor, playing a critical role in their success...

The mission of our PreSales team is to enhance sales strategies, lower churn rates, and advocate for value-driven solutions that effectively address customer needs. As a Senior Solutions Engineer, you will collaborate closely with our sales organization to execute prospective and expansive deals. Your technical expertise will empower you to become a trusted advisor to both sales and service teams. What can you expect in your daily responsibilities? Fostering and maintaining robust relationships with sales representatives, partners, customers, and internal stakeholders. Deepening your understanding of HubSpot products to propose optimal solutions. Identifying customer challenges and delivering technical insights that align with their business objectives. Leading and participating in projects pertinent to PreSales, sales, and the broader organization. Coaching and mentoring junior team members to enhance team capabilities.

Role overview Arista Networks is seeking a Senior Network Engineer - Solution Testing based in Dublin. The position centers on designing, implementing, and validating advanced network technologies. Collaboration with cross-functional teams is key to maintaining high standards for network performance and reliability. What you will do Develop and execute test plans for new and existing network solutions Partner with software engineers to ensure seamless integration of network technologies Analyze test results and provide actionable feedback to improve solutions Troubleshoot and resolve network issues as needed Who thrives here This role fits engineers who are deeply interested in network performance and skilled in testing methodologies. Success comes from a collaborative spirit and a hands-on approach to solving technical challenges.

At Crusoe, we are on a mission to enhance the availability of energy and intelligence, creating the engine for an ambitious AI-driven world where creativity thrives without compromising on scale, speed, or sustainability.Join Crusoe and become part of the AI revolution with sustainable technology. You will be at the forefront of innovation, driving impactful solutions and collaborating with a team dedicated to shaping responsible and transformative cloud infrastructure.Role Overview:Crusoe Cloud is looking for a Senior Solutions Engineer to partner with our key enterprise clients as they deploy AI/ML workloads on our state-of-the-art GPU infrastructure. This role is highly interactive and customer-focused, requiring extensive technical knowledge in Kubernetes, MLOps, and cloud architecture.You will manage the entire deployment process—from conducting Proofs of Concept (PoCs) to optimizing workloads after the sale, acting as a vital technical liaison between our customers and engineering teams. Ideal candidates will have a passion for AI infrastructure, proficiency in containerized systems, and the ability to translate workloads seamlessly across different cloud environments.Your Responsibilities:Customer Enablement: Lead the technical onboarding and deployment of intricate AI/ML workloads, managing the PoC process through to post-sales optimization.Kubernetes & MLOps Implementation: Design and deploy ML workloads utilizing Kubernetes-based frameworks (e.g., Ray, Kubeflow) to create infrastructure that optimally balances performance, scalability, and efficiency.Infrastructure-Centric Approach: Move beyond abstract services—deploy and refine AI/ML workloads directly on Crusoe's infrastructure, ensuring optimum performance at both the container and hardware levels.Cross-Cloud Migration: Assist customers in transitioning and adapting workloads across AWS, Azure, and GCP, articulating the trade-offs between cloud-native and Crusoe-native strategies.Technical Communication: Conduct workshops, live demonstrations, and solution reviews, while contributing to case studies, solution briefs, and blog content that showcase real-world customer successes.Customer Advocacy: Provide valuable feedback to internal engineering and product teams, helping to enhance Crusoe’s platform based on hands-on implementation experiences.Qualifications:Proven expertise in Kubernetes and MLOps, with hands-on experience in deploying and managing cloud-based infrastructure.Strong understanding of AI/ML workloads and the ability to optimize them for performance and efficiency.Excellent communication skills, capable of conveying complex technical concepts to diverse audiences.Experience with cross-cloud architectures and migrations between AWS, Azure, and GCP.A passion for innovative technology and a desire to drive meaningful change in the AI landscape.

Join Catalyx as a Senior Automation Engineer and contribute your expertise to our client site in Dublin. This is an exciting opportunity to be part of a forward-thinking team dedicated to enhancing automation in the pharmaceutical sector.About Catalyx:Catalyx is a leading provider of machine vision and automation solutions, committed to integrating cutting-edge technology with human expertise. Over the past thirty years, our team has been instrumental in optimizing operational processes in highly regulated industries. With a global presence spanning 9 offices and over 550 dedicated professionals, we have successfully completed more than 3,000 projects. Our mission is to solve unique process challenges and drive innovation to achieve unprecedented operational excellence. For more details, visit www.catalyx.ai.Position Overview:As a Senior Automation Engineer, you will play a key role in delivering exceptional lifecycle services to regulated and high-risk markets. Our partnerships with life sciences and other regulated sectors focus on improving operational efficiency and achieving success. You will work with Emerson DeltaV and other control platforms to facilitate automation projects and support production operations in a regulated pharmaceutical environment.Key Responsibilities:Design, configure, and maintain automation systems utilizing Emerson DeltaV and other DCS/PLC/SCADA platforms.Oversee the entire automation lifecycle, including system design, configuration, testing, commissioning, and ongoing support.Produce comprehensive automation documentation such as functional design specifications, testing protocols, and configuration records.Engage in system testing activities including FAT, SAT, IQ, and OQ.Assist manufacturing operations by diagnosing and resolving automation system issues.Collaborate closely with operations, validation, and engineering teams to ensure the compliant delivery of systems.Provide on-call support for critical automation systems as needed.Mentor junior engineers and actively participate in continuous improvement initiatives within the automation domain.Qualifications:Extensive experience with Emerson DeltaV or similar DCS/PLC/SCADA systems.Strong understanding of automation lifecycle processes.Proficiency in developing technical documentation and specifications.Excellent problem-solving skills and a collaborative mindset.Prior experience in a regulated environment is highly desirable.

Join Our Team:At Notion, we empower you to create beautiful tools that enhance your professional life. In an era overflowing with applications and tabs, Notion serves as a unified platform for teams to streamline their work—integrating documents, notes, projects, calendars, and emails, all with AI capabilities designed to provide answers and automate tasks. Our diverse user base, ranging from solo entrepreneurs to major enterprises like Toyota, Figma, and OpenAI, appreciates Notion for its adaptability, helping them save valuable time and resources. We believe that in-person collaboration is pivotal to our culture. Therefore, we require all team members to work from the office on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Specific teams or roles may necessitate additional in-office days.Role Overview:As part of Notion's sales organization, which is heavily focused on Product-Led Growth, you will engage with customers who often first experience our offerings through self-service options before transitioning to comprehensive solutions. As we scale, more prospects are keen to explore how Notion can integrate with their current tech landscape, replace existing systems, or be rolled out in stages to achieve their business objectives. In your role as a Solutions Engineer, you will:Collaborate closely with the sales team on customer interactions with both potential and current clients.Address complex product and technical inquiries, RFPs, and security questionnaires accurately and promptly.Provide expert technical guidance to customers throughout the sales cycle, emphasizing swift deployment and integration of Notion.Demonstrate tailored solutions using Notion, leveraging your comprehensive knowledge of its capabilities to enhance customer workflows and integrated applications during the pre-sales phase.Gather structured product feedback to inform the Product and Engineering teams, aiding in the continuous enhancement of Notion to meet customer needs.Partner with marketing to refine our technical messaging, contributing to blog posts, webinars, and customer-facing marketing materials.Educate the sales team about the product, upcoming releases, competitive landscape, and relevant customer environments and third-party applications.Document technical insights and contribute to internal knowledge bases, serving as a resource for teams, customers, and partners.Your Impact:Act as the technical advisor for customers, ensuring a seamless onboarding experience.Drive customer satisfaction and retention by facilitating successful implementations of Notion.Help shape the future of Notion through valuable customer insights and feedback.

Join us in revolutionizing the hospitality industry.The hospitality sector faces numerous challenges: slim margins, excessive waste, and overworked teams. At Nory, we believe it doesn’t have to be this way.Our CEO, Conor, experienced these struggles firsthand. After founding and expanding Mad Egg in Ireland, he grew tired of using outdated systems, cumbersome spreadsheets, and endless paperwork. This frustration inspired him to create the tool that he wished had existed from the start.Nory is an innovative restaurant management system that integrates real-time data with AI-driven predictive analytics, empowering restaurant operators to optimize their margins. From food preparation to accurate forecasting, our platform offers operational intelligence that enables restaurants to thrive with consistency, confidence, and profitability. The outcome? Successful restaurants, improved job satisfaction, reduced waste, and healthier margins. Discover more about our vision here.We're just getting started. Following a successful Series B funding round led by Kinnevik, our team has expanded to over 80 talented individuals across Ireland, the UK, Spain, and recently, New York, with demand growing beyond our expectations.Your RoleWe are seeking a Senior Product Engineer to join our dynamic Plug and Play team. In this pivotal role, you will have the chance to construct and refine the backbone of Nory’s integration platform, tackling complex challenges from start to finish and shaping the evolution of our systems, processes, and engineering culture as we scale. Learn more about the product engineer experience at Nory here.We value versatility; you should feel at ease working across both backend and frontend systems. Our hiring process is stack-agnostic as we prioritize strong engineering fundamentals and quick adaptability. Currently, our technology stack includes Python, FastAPI, React, TypeScript, Node.js, AWS (Fargate, Aurora, SQS), Postgres, MongoDB, and Docker.Your Responsibilities:As a Senior Product Engineer within the Plug and Play team, you will take ownership of intricate integration and platform challenges, guiding them from discovery and design to delivery, iteration, and long-term development. You will flourish in a cross-functional team with a high degree of autonomy and responsibility for your product.

Join Vanta as a Solutions Engineer specializing in Expansion, where you'll play a crucial role in driving our growth by providing innovative solutions to our clients. You will collaborate with our sales team to understand customer needs and deliver tailored solutions that enhance our product offerings. Your technical expertise will empower you to communicate effectively with both technical and non-technical stakeholders, ensuring that our customers receive the best possible service.

At Intercom, we're dedicated to revolutionizing customer service through innovative AI solutions. Our flagship AI agent, Fin, empowers businesses to deliver exceptional, round-the-clock customer support, seamlessly integrating with our Helpdesk to create the comprehensive Intercom Customer Service Suite. This suite enhances support for intricate inquiries, ensuring customers receive the human touch when needed.Since our inception in 2011, we've earned the trust of nearly 30,000 businesses worldwide, establishing a new benchmark for customer service excellence. We embody values that inspire us to innovate, act with urgency, and consistently deliver outstanding value to our clients.What’s the Opportunity?As a Senior Solutions Architect based in Dublin, you will serve as a trusted technical advisor to our clients, guiding them through the integration, deployment, and optimization of Intercom and our AI agent, Fin. Collaborating closely with Customer Success Managers, Sales Engineers, and R&D teams, you will provide strategic insights, technical expertise, and hands-on support for API integrations, security assessments, and automation strategies driven by AI.This role is perfect for a technically proficient, customer-centric individual passionate about AI-powered customer service. You'll play a pivotal role in helping businesses harness the full potential of Intercom and Fin, ensuring smooth implementations and sustainable success.

Since its inception, Fivetran has aimed to simplify and ensure reliable access to data, akin to the reliability of electricity. Our technology enables organizations to seamlessly integrate customer data into their warehouses, making it readily available for querying without requiring engineering or maintenance. We take pride in empowering businesses to become truly data-driven through our innovative solutions.About the RoleAt Fivetran, we are revolutionizing the modern data stack by building robust data pipelines for thousands of companies.We are seeking an exceptional Sales Engineer to join our Commercial sales team. In this role, you will collaborate closely with our sales team to comprehend the intricate business needs of our Commercial clients and demonstrate how Fivetran's data replication solutions can drive their success. Your responsibilities will include providing technical insights, identifying client requirements, and ensuring a successful proof of value throughout the sales process.This is a full-time position based in our Dublin office, where we embrace a hybrid work model that combines remote flexibility with in-person teamwork, requiring two days in the office each week.

About Our TeamThe Technical Support team at OpenAI is dedicated to empowering developers and enterprises to confidently build and deploy critical solutions using our cutting-edge models. We provide expert technical guidance, resolve intricate issues, and assist customers in maximizing the value and adoption of our advanced AI technologies. Collaborating closely with teams across Technical Success, Product, and Engineering, we strive to deliver an unparalleled customer experience at scale. With an automation-first mindset, we leverage the latest advancements in AI to enhance our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and be a part of the evolution of Technical Support in the AI era.About the RoleWe are seeking a skilled Senior Support Engineer to engage directly with our strategic enterprise accounts and product teams, addressing some of the most complex challenges faced by our customers. As a vital member of our elite technical troubleshooting team, you will be the go-to resource for our customers and engineering teams, providing critical technical support for intricate issues within our environment.In this role, you will design and implement operational processes to monitor our top-tier strategic customers and lead a 24/7 response team. Collaborating closely with our Infrastructure and Engineering teams, you will ensure an exceptional customer experience at scale. Your direct involvement with our most strategic customers will play a crucial role in the success of groundbreaking AI solutions built on the OpenAI API platform. This position focuses on low-volume, high-difficulty challenges, offering significant opportunities for professional growth.Based in Dublin, Ireland, this role follows a hybrid work model, requiring three days in the office each week, and we offer relocation assistance to new hires.

We are seeking a dynamic and experienced Engineering Manager to lead our Financial Solutions team at Squarespace in Dublin. In this role, you will be responsible for overseeing engineering projects that enhance our financial services offerings. You will collaborate with cross-functional teams to deliver high-quality solutions that meet our business objectives.

Asana is looking for a Solutions Demo Engineer to join the Solutions Center of Excellence in Dublin. This position centers on building and maintaining demo environments and use cases that help customers understand how Asana supports their work. Collaboration with Solutions, Product, and Engineering teams is essential to keep demo assets accurate and useful. Work location and schedule This role is based in the Dublin office and follows a hybrid work model. Standard in-office days are Monday, Tuesday, and Thursday. Wednesdays are typically remote, and remote work on Fridays may be possible depending on team needs and responsibilities. During the interview process, recruiters will provide more details about in-office expectations. What you will do Collaborate with Sales, Solutions, and Product Marketing to create and deliver demos that demonstrate Asana’s value to prospects and clients. Build and maintain demo environments that highlight current and upcoming Asana workflows across various industries and use cases. Establish and document a strategic demo repository, ensuring assets remain reliable, reusable, and easy to update. Design self-guided demo experiences so customers can explore and understand Asana’s capabilities.

Join the AI Revolution at Contentful!At Contentful, we are at the forefront of developing real-world AI solutions that empower thousands of active customers. We’re seeking a talented Senior Machine Learning Engineer who is eager to innovate, drive, and build machine learning solutions that create significant customer impact. If you're passionate about leveraging machine learning within a robust content management system and are familiar with current Generative AI trends, we invite you to join our dynamic team.Your Role:Ensure high-quality ML workloads for enterprise clients.Design, develop, and evaluate production software within the Contentful Platform.Conduct targeted research and testing utilizing tools like Jupyter Notebook.Enhance generative AI products for improved accuracy, speed, and scalability.Integrate ML cloud solutions tailored to extensive use cases.Implement prompt engineering and fine-tuning for diverse customer applications.Create software that scales efficiently to handle high-demand workloads.Lead design reviews with peers and stakeholders to select optimal technologies.Foster a culture of machine learning education within the team to uphold high standards of quality and ownership.

Come join our dynamic sales team at LinkedIn, where we are looking for a Senior Account Executive to drive our Sales Solutions in the Nordics. In this role, you will leverage your expertise in B2B sales to connect with clients, understand their needs, and deliver tailored solutions that foster business growth. You will be responsible for managing existing accounts while also identifying new business opportunities.As a key player in our team, you will collaborate with cross-functional teams to ensure client success, utilizing LinkedIn's powerful platform to create impactful strategies. Your success will be measured by your ability to meet and exceed sales targets, while maintaining the highest level of customer satisfaction.

Join our dynamic team at LinkedIn Corporation as a Senior Account Executive (German). In this pivotal role, you will leverage your expertise in account management and your fluency in German to drive talent solutions for our clients. You will engage with businesses to identify their talent acquisition needs and provide tailored solutions, fostering lasting partnerships.

Location: Dublin, Ireland (on-site only; visa sponsorship not available) About Fund Recs Fund Recs is an Irish fintech company founded in 2013. Our no-code reconciliation and data transformation software helps automate manual processes for clients in the funds industry. More than 5,000 users in over 30 countries, including leading fund administrators, depositories, audit firms, and asset managers, trust Fund Recs to solve critical data challenges. Our team of 60+ works from offices in Dublin, Waterford, and New York, as well as remotely from North America to Sydney. Role Overview: Solutions Engineer The Solutions Engineer plays a key role in how Fund Recs presents its value and wins complex business. This client-facing position connects Sales, Product, and Strategy, managing technical aspects throughout the sales cycle. Responsibilities span from discovery and solution design to demos, Proofs of Concept, and closing deals. The role also shapes how we showcase our platform, by building reusable assets, improving demo environments, and raising the bar for sales excellence. This position suits someone with a strong grasp of fund operations and technology, who enjoys solving complex problems and wants to contribute in a growing fintech setting. Main Responsibilities Support the technical side of sales opportunities Lead discovery sessions to understand client workflows and requirements Translate client needs into tailored solutions using Fund Recs modules Deliver both standard and customized product demonstrations Assist senior Solutions Engineers in preparing for client meetings and presentations

Join ServiceNow as a Forward Deployed Solution Engineer in our Applied AI team, where you will be at the forefront of delivering innovative AI solutions to our clients. In this role, you will work closely with cross-functional teams to understand customer needs, customize solutions, and ensure successful implementations. Your expertise in AI technologies and strong problem-solving skills will be crucial in driving success and enhancing customer satisfaction.

Position ID: POS-32048 About HubSpot’s Approach to Applications HubSpot knows that concerns like confidence gap and impostor syndrome sometimes keep talented people from applying. If this role interests you, consider submitting an application. Accessibility and Accommodations If a disability makes it difficult to apply or participate in the process, please let us know using this form. HubSpot is committed to supporting candidates who need alternative arrangements. Work Location and Onboarding Flexibility and connection matter at HubSpot. Team members can work remotely or from the Dublin office, but new Engineering hires attend in-person onboarding at a regional HubSpot office. Product team members also join in-person events to build relationships. If travel or other factors require adjustments, please discuss this with your recruiter during the hiring process. Legal Notice for Massachusetts Applicants Massachusetts law prohibits employers from requiring or administering lie detector tests as a condition of employment or continued employment. Violations may result in criminal and civil penalties.

LinkedIn Talent Solutions is hiring a Senior Account Director based in Dublin for an 11-month fixed-term contract. This position centers on supporting clients across the Nordics region. Role overview The Senior Account Director leads strategic projects to help clients meet their recruitment goals. Building strong partnerships with client organizations is central to this role. By understanding each client’s needs, you will help deliver tailored talent solutions. Key responsibilities Drive strategic initiatives that support recruitment outcomes for clients in the Nordics. Develop and maintain trusted relationships with client stakeholders. Deliver talent solutions that address each client’s hiring challenges. Contract details This is an 11-month fixed-term contract based in Dublin.