Associate Technical Support Engineer

CentralReach creates software designed for autism and intellectual and developmental disabilities (IDD) care. The platform supports Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education services. Over 200,000 users rely on CentralReach to help therapy providers, educators, and employers improve ABA and related therapy delivery with technology, industry knowledge, and customer support. Role overview The Associate Technical Support Engineer joins the Support team to assist users with technical and user-related issues. This role combines strong customer service experience with clear communication. Analytical thinking is important for diagnosing problems and finding solutions. Locations Fort Lauderdale, Florida, United States Holmdel, New Jersey, United States

Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR), headquartered in Greenwich, CT, USA, is a renowned global financial services firm with a presence in over 15 countries. For more than four decades, we have pioneered financial innovation, recognized for our state-of-the-art technology and unwavering commitment to our clients.IBKR affiliates deliver comprehensive electronic brokerage services around the clock, handling stocks, options, futures, currencies, bonds, and funds for clients in over 200 countries and territories. We cater to individual investors and institutions, including financial advisors, hedge funds, and introducing brokers. Our cutting-edge technology, competitive pricing, and expansive market access empower clients to maximize their investment potential.Recognized by Barron’s as the #1 online broker for six consecutive years, we invite you to join our vibrant, multinational team and contribute to a firm that simplifies and enhances financial opportunities through innovative technology.This is a hybrid role (3 days in the office / 2 days remote).As a vital member of the Client Technical Support L1 team, you will assist clients with inquiries regarding our extensive range of trading services and act as a liaison between internal teams and customers to ensure swift and effective resolution of bugs and issues.The ideal candidate will possess strong analytical abilities, with a passion for problem-solving and troubleshooting technical and software-related challenges. You should be adept at recognizing, investigating, and escalating client-reported issues associated with our platforms.If you are proactive, motivated, and possess a methodical approach to challenges, we offer a position that is both rewarding and intellectually stimulating as part of a team committed to building one of the world’s most reputable brokerage brands.Responsibilities:Deliver exceptional support to clients via phone, chat, and ticketing systems.Provide technical and functional support for Interactive Brokers’ platforms, including:Desktop applications (Windows, macOS, and Linux)Mobile applications (Android and iOS)Troubleshoot and support Interactive Brokers’ web-based offerings.Manage problems with a focus on significant technical issues.Requirements:Bachelor’s degree preferred, especially in a technical field.1+ years of experience in a client-facing support role.1+ years of experience working with Windows and Mac operating systems, along with software support.Fluency in both Portuguese and English is required.Strong communication skills, both written and verbal.Ability to work independently and as part of a team.

Essential Requirements:Possession of a Valid/Active Passport.Willingness to travel up to 50% across the US, Canada, and Mexico for client deployments and support.Bachelor’s degree in a relevant field.Minimum of 5 years of hands-on software implementation experience in a Network Engineer role, with proficiency in Microsoft Windows, Tableau, iOS, Android, web browsers, and proprietary systems.Proficient understanding of RFID technology.Ability to troubleshoot and resolve complex technical issues related to:ComputersOperating systemsSoftware applicationsComputer hardware and peripherals (servers, networking equipment, serial communications devices, and proprietary hardware)Experience with Microsoft Office Suite (Word, Excel, PowerPoint, etc.).Working knowledge of SQL Server.Familiarity with Windows Server infrastructure and networks, as well as Linux operating system and commands.Extensive hands-on experience and understanding of iOS and Android platforms, including troubleshooting and resolving complex issues.Experience in scripting languages including but not limited to:PythonWindows PowerShellSQLMongoDBAWS CLI (Command Line Interface)Capability to interpret blueprints, schematics, manuals, survey results, and specifications for installation procedures.Experience with networking protocols and concepts including:VPNRoutingPortsTCP/IPNetwork analysis toolsExcellent verbal and written communication skills, with the ability to present and position solutions to customers.Preferred Qualifications:Relevant certifications in the field.

Join our dynamic team at Collabera as a Technical Writer. In this role, you will be responsible for creating engaging and informative documentation that supports our software solutions. You will collaborate with engineers, developers, and product managers to gather information and produce high-quality technical content. If you have a passion for writing and a knack for simplifying complex concepts, we want to hear from you!

Join our dynamic team at Collabera as a Technical Writer in Fort Lauderdale! We are seeking a detail-oriented individual who possesses a knack for transforming complex technical information into clear, user-friendly documents. You will collaborate with various teams to create and maintain documentation that enhances our product offerings.

Join our dynamic team at Collabera as a Technical Writer specializing in Italian.In this role, you will be responsible for creating and refining technical documentation to ensure clarity and comprehension for our global audience. Your expertise in both the Italian language and technical concepts will be pivotal in conveying complex information in an accessible manner.We are looking for candidates who are passionate about writing and have a keen eye for detail, allowing them to produce high-quality content.

Join ICBD Holdings as a Philanthropy Associate and play a vital role in advancing our mission to create meaningful change through philanthropy. You will be responsible for supporting our philanthropic initiatives, coordinating with stakeholders, and reporting on the impact of our programs. The ideal candidate is passionate about social impact, possesses strong communication skills, and has a drive for collaboration.

Join our dynamic team at bctechpro as a Computer Field Technician. In this role, you'll be responsible for providing on-site technical support, troubleshooting hardware and software issues, and ensuring optimal performance of computer systems. This position is ideal for tech enthusiasts looking to kickstart their career in the IT industry.

We are seeking an enthusiastic and dedicated Information Technology Support Intern to join our dynamic team at ICBD Holdings. This internship offers a unique opportunity to gain hands-on experience in IT support while working alongside experienced professionals. You will assist in troubleshooting technical issues, maintaining IT systems, and providing exceptional support to our staff.Key responsibilities include:Providing technical assistance and support for incoming inquiries and issues related to computer systems, software, and hardware.Assisting with the setup and configuration of new equipment and software.Documenting issues and solutions in our ticketing system to improve processes.Collaborating with team members to enhance IT services and user experience.

Join Our Team as a Warehouse Associate!At Fetch, we are on a mission to transform multifamily living with our innovative services: Package Delivery, Valet Trash, Fetch Market, and Fetch Storage. We provide seamless, secure, and convenient solutions that enhance the living experience for residents and streamline operations for property teams. Our rapid national growth is a testament to our commitment to combining logistics, technology, and exceptional service.As a Warehouse Associate, you will play a crucial role in maintaining an organized and safe workspace. Your responsibilities will include processing incoming packages, selecting delivery routes, conducting inventory checks, and supporting our delivery drivers in executing timely and efficient drop-offs in local communities. We seek a candidate who is enthusiastic about teamwork, possesses excellent communication skills, and is adept at using mobile applications.Fetch is built on the foundation of caring for people, both our clients and our employees. We take pride in our dedicated workforce and are continually looking for new talents to join our expanding team. If you believe you would be a great addition, we encourage you to apply today!

Join Slice, a company founded by Ilir Sela to empower local pizzerias with the tools and resources they need to compete with major franchises while maintaining their independence. Our mission is to support tens of thousands of restaurants by providing innovative technology and services that help them thrive in the digital landscape.Your Role and Responsibilities:As a Delivery & Warehouse Associate, you will play a crucial role in our operations. Your day will be dynamic and include:Delivering essential supplies (e.g., pizza boxes, paper bags, and cutlery kits) to our customers using Slice delivery vans.Exhibiting a professional and friendly demeanor while interacting with customers.Assisting in daily warehouse operations, including picking, packing, loading, unloading, and palletizing.Learning to operate high-volume digital printers for corrugated cardboard (training provided).Maintaining a safe, clean, and organized warehouse environment.Salary: $22 per hour. This salary range is an estimate based on various factors including location and experience.

Slice, founded by Ilir Sela, is dedicated to supporting local pizzerias by providing them with the competitive advantages of major franchises while preserving their independence. From humble beginnings with his family’s pizzerias, Slice now empowers thousands of restaurants with the technology and services they need to thrive in a digital world and cultivate lasting customer relationships. As we continue to expand, we are on the lookout for talented individuals to join our mission.About the RoleAs a Delivery & Warehouse Associate, you will play an essential role in our fast-paced environment, where your responsibilities will include:Assisting with daily warehouse operations such as picking, packing, loading, unloading, and palletizing items.Learning to operate high-volume digital printers for corrugated cardboard (training provided).Delivering supplies, including pizza boxes and cutlery kits, to our customers using Slice delivery vans as needed.Maintaining a positive and professional demeanor when interacting with customers.Ensuring a safe, clean, and organized warehouse and production environment.

Join our vibrant team as a Part-Time Sales Associate at daily-thread in Fort Lauderdale, where your unique style and passion for fashion will shine! As a Sales Associate, you will play a crucial role in enhancing the customer experience on the sales floor. Your primary goal is to forge authentic connections with customers, helping them discover their personalized look while fostering a welcoming and inclusive environment. Collaborating with your team and management, you will contribute to our shared success. Your responsibilities will also include maintaining an organized and appealing sales area, assisting with stock replenishment, and ensuring a clean store. Together, we create an engaging atmosphere that encourages customer loyalty and satisfaction.Key Responsibilities: Deliver exceptional sales service to ensure high levels of customer satisfaction Greet and assist customers, addressing their inquiries promptly Achieve departmental sales targets monthly, quarterly, and annually Proactively drive sales by going the extra mile Maintain a well-stocked and visually appealing sales area Engage actively with customers on the sales floor Possess in-depth knowledge of products and options available Process transactions efficiently at the point of sale (POS) Cross-sell products to enhance customer experience Assist with merchandise returns Collaborate with colleagues to ensure excellent customer service Build and nurture trust-based relationships with customers Assist with stocking and processing shipments as necessary Qualifications: Demonstrable experience as a Retail Sales Associate, Sales Representative, or a similar role Understanding of sales principles and exceptional customer service practices Proficient in English with basic math skills Hands-on experience with POS transactions Familiarity with inventory management procedures Strong communication and interpersonal skills Friendly, energetic personality with a focus on customer satisfaction Ability to thrive under pressure and resolve complaints efficiently Flexible availability to work various shifts including evenings, weekends, and holidays Capability to lift and move merchandise weighing up to 40 pounds and use ladders or stairs Benefits: Paid sick leave for health-related absences Generous employee discounts on merchandise Employee wellness initiatives promoting a balanced lifestyle Monthly bonus incentives recognizing outstanding contributions

We are seeking a dedicated and enthusiastic Bilingual Claims Customer Service Representative to join our dynamic team in Fort Lauderdale. In this role, you will be responsible for providing exceptional support to our clients, resolving inquiries related to claims processes, and ensuring a smooth experience for our bilingual customers.Your ability to communicate effectively in both English and Spanish will be crucial in helping us deliver outstanding service. Join us to make a positive impact in the healthcare industry!

We appreciate your interest in joining our team at SilverSky! Your time is important to us, so let’s get straight to the point. At SilverSky, we have assembled some of the brightest minds in the field of cyber security, all dedicated to safeguarding the digital realm. Our team combines cutting-edge technology with extensive expertise to confront the most daunting cyber threats. Our mission is clear: to stay at the forefront of innovation and to foster a safer digital environment for our partners. We believe that bringing a Customer Support Coordinator on board will significantly enhance our capabilities. This position intertwines customer relationship management with proactive project management, ensuring the smooth implementation of initiatives aimed at boosting customer satisfaction and loyalty. Your Responsibilities: Forge strong relationships with key client contacts. Organize and conduct regular, non-sales conference calls with assigned clients to discuss updates in their environment and engage in dialogue regarding our services, reporting, and outstanding issues, ensuring sustained client satisfaction. Elevate the company’s reputation and client satisfaction by taking ownership of client inquiries and exploring avenues to provide additional value. Assess potential growth opportunities within accounts through analysis of current business, discussions with key personnel, and identifying additional needs. Exhibit the value of our offerings by articulating our products and introducing service enhancements. Collaborate with various SilverSky teams (sales engineering, technical support, management, etc.) to resolve client issues and escalations. Engage in continuous learning and professional development through educational opportunities, industry publications, networking, and competitor analysis. Undertake additional projects as assigned. Qualifications for Success: A keen interest in Cyber Security. Technical familiarity with common Information Security systems and technologies. Customer-oriented mindset: a commitment to fully support client concerns and advocate for their needs internally. Exceptional planning, written communication, note-taking, and detailed follow-up skills. Proactive approach in addressing client issues, identifying opportunities, and swiftly acquiring new knowledge. Ability and desire to learn continuously.

Join the dynamic team at gopuff as an Operations Associate - Starbucks Barista in Fort Lauderdale. In this exciting role, you will combine operational efficiency with your passion for food and beverage preparation, ensuring our customers enjoy consistently accurate and high-quality orders. Your responsibilities will vary daily, from crafting delicious Starbucks beverages and managing inventory to keeping our facility organized. You will play a vital role in streamlining our operations behind the scenes, whether restocking shelves, preparing food and drinks to specifications, packing orders, or assisting with inbound deliveries. If you are detail-oriented, adaptable, and thrive in a fast-paced environment, this opportunity is perfect for you.

Join our dynamic team at Abercrombie & Fitch as a Stock Associate in Fort Lauderdale! In this role, you will play a vital part in maintaining our store's inventory, ensuring that products are well-stocked and organized to create a seamless shopping experience for our customers. Your attention to detail and ability to work efficiently will help us uphold our brand's commitment to excellence.

Join Blufox Mobile as a Sales Associate and be a part of our dynamic team today!We offer competitive hourly wages complemented by lucrative commission opportunities. Our representatives can earn between $18 and $35 per hour. With our innovative work culture fostering entrepreneurial spirit, you’ll find ample opportunities for personal and professional growth. Our comprehensive training program equips you with the tools to excel in this vital role.About Us:Blufox is a rapidly expanding branded partner for Comcast XFINITY services, operating in ten states and steadily growing. As one of the nation’s leading providers of High-speed Internet, Mobile, Home Security, Video, and Voice services for both residential and business customers, we pride ourselves on our robust market presence.As a preferred partner of XFINITY, Blufox is on track to expand its retail network to over 150 locations nationwide.What We Seek:We are looking for candidates with Retail Sales experience who are enthusiastic about joining our expanding team. Previous experience in selling Mobile and Cable products is highly desirable.As a Sales Representative, your main responsibilities will include promoting and selling all Xfinity services such as Internet, Mobile, Video, Home Security, and Voice. You will gain in-depth knowledge of Comcast products and services, employ your sales techniques, and learn how to drive sales through effective upselling while ensuring a positive customer experience.Benefits:Medical, Dental, Vision, and 401k plansPaid trainingPromotion opportunities - Many of our managers have been promoted from within.Blufox ESOP - Employee Stock Ownership Program (available at select locations), providing employees a chance to own a part of the company as a reward for loyalty and performance.Exclusive employee growth and reward programs:o Automatic pay increases through the “Blufox Raise Program.” This allows employees to earn multiple raises throughout the year based on their performance, empowering them to take charge of their career growth without uncomfortable conversations about salary.o The “Blufox Milestone Program” rewards employees for achieving required sales objectives, allowing advancement from Sales Associate to Lead Sales Associate, and further to Senior Lead based solely on performance.o An annual “Blufox Winners Circle” trip to Mexico for top representatives, managers, and district managers, providing a luxurious all-expenses-paid vacation to celebrate achievements with fellow winners and company leadership.*Inquire about these unique employee-focused programs during your interview.Core Responsibilities:SalesIf you use Internet, Mobile, Cable, Voice, or Home Security products, then you are an ideal fit for our team!

Gopuff is seeking dedicated Operations Associates (OAs) to enhance our operations team. Reporting directly to the Site Leader, OAs are pivotal in our mission, embodying enthusiasm, resilience, and a proactive spirit in the face of challenges. Your diverse responsibilities will include picking, packing, and receiving products both in our main site and, if applicable, in the accompanying kitchen, alongside collaborating with our partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers, rain or shine, day or night. We are assembling a diverse team of innovators and risk-takers who are eager to transform the retail landscape at an unprecedented pace. And if you have a passion for snacks, you'll fit right in!

At Morgan & Morgan, our mission is to fight for the rights of the people. We stand as the last bastion for millions against the overpowering forces of insurance companies and corporations. Our dedicated team, comprising attorneys across all 50 states and support staff, is united in one goal: achieving justice for our clients.About the RoleWe are seeking an experienced Personal Injury Litigation Attorney to join our dynamic team in Fort Lauderdale, Florida. This role focuses on litigating motor vehicle liability and automobile accident cases on behalf of plaintiffs. You will engage in trial preparation and courtroom litigation, gaining invaluable hands-on experience. Our attorneys are encouraged to take on cases actively, ensuring continuous professional growth.Key HighlightsOver $25 billion recovered on behalf of clients since 1988, with more than $8 billion recouped in the last two years.Significant investment in marketing campaigns, now exceeding $500 million, establishing us as a leader in the industry.Opportunities to gain trial experience, with an expectation of doubling our annual trial cases in the coming years.Access to state-of-the-art litigation resources and case management software.