German-Speaking Customer Success Manager

We are searching for a dynamic Customer Success Manager who is passionate about technology and eager to tackle new challenges head-on. In this role, you will excel in a fast-paced environment filled with ambiguity, while maintaining a strong customer-centric focus. You will be pivotal in developing programs and serving as the primary point of contact for MongoDB's end users. By leveraging your technical expertise and account management skills, you will lead the account team across Sales, Professional Services, and Solutions Architecture.This position can be performed from our Frankfurt office or remotely anywhere in Germany.

Customer Success Advisor (German-speaking)As a Customer Success Advisor at iwoca, you will be the first point of contact for both potential new customers and long-standing clients, embodying our brand's values. You will manage incoming calls, emails, and web chats, assisting entrepreneurs with general inquiries as well as application processes and follow-up financing. Your commitment to exceptional customer service will empower our clients to make the best use of our products.A fundamental aspect of our success lies in convincing and inspiring our clients and partners about our mission, from hair salons to dental practices, and from financial advisors to bank branch employees.Your Responsibilities:You will be responsible for overall customer satisfaction, ensuring that inquiries via phone, email, or web chat are handled promptly and effectively.You will answer questions regarding our products, the application process, and iwoca in general, thereby supporting both new and existing clients.You will assist businesses in completing their applications and providing the necessary documents required for a credit decision.You will collaborate with various teams within iwoca to achieve the best outcomes for our clients.You will actively participate in iwoca's development by sharing client feedback and competitor offerings, providing regular insights on our processes.What We Value in You:You enjoy communicating with clients and embody a customer-centric approach. Achieving success alongside our clients is your primary motivation.You possess a completed commercial training or a degree in business administration, coupled with relevant experience in customer service (experience in banking or fintech is a plus).You are highly motivated, organized, a true team player, and possess a hands-on mentality.You have excellent communication skills and outstanding proficiency in German, along with English skills to ensure effective collaboration in our international team.

Join Cision, where we empower individuals to make a significant impact. Your voice matters, your innovative ideas are valued, and your unique perspective drives our collective achievement. As part of our global team, you'll flourish in a culture that promotes curiosity, collaboration, and innovation, making meaningful contributions to the brands we represent.Become a part of our journey in redefining communication and fostering authentic connections that matter. Whether addressing complex challenges or spearheading groundbreaking innovations, your growth is essential to our success, and together we will shape the conversations of the future.Empower your impact at Cision. Be seen, be understood, be you.The RoleA Customer Success Director will manage relationships with our most important and strategic clients, guiding them as they utilize Cision's and Brandwatch's product suite to make critical decisions within their organizations.The Customer Success team's mission is to cultivate a profound understanding of our clients' businesses, assist them in overcoming strategic obstacles, ensure the full adoption of our technology and services, and uncover opportunities to illustrate the impact our solutions have on their operations.

At Cision, we are dedicated to empowering individuals to create a significant impact. Your voice is valued, your ideas matter, and your unique perspective drives our collective success. As a member of our global team, you will thrive in an environment that promotes curiosity, collaboration, and innovation while making meaningful contributions to the brands we support. Join us in redefining the future of communication and fostering genuine connections that matter. Whether you are addressing complex challenges or spearheading innovative solutions, your growth will be a testament to our success, and together we will shape the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be yourself. The Role The Customer Success Director is responsible for managing relationships with our most significant and strategic clients, assisting them in leveraging Cision’s and Brandwatch’s product suite for critical decision-making within their organizations.The Customer Success team's mission is to cultivate a profound understanding of our clients’ businesses, help them navigate strategic challenges, ensure comprehensive adoption of our technology and services, and identify opportunities to showcase the value our solutions bring to their operations. Duties and Responsibilities The role encompasses the following responsibilities:Manage the overall relationship and retention of a portfolio of strategic customers, establishing trusted advisor relationships and ensuring clients derive maximum value from our products and services.Collaborate closely with clients to ensure they are adequately equipped to successfully adopt Cision and Brandwatch technologies, aligning their investments with their business objectives.Develop robust relationships with key stakeholders, nurturing active Cision advocates and executive sponsors within each account, positioning yourself as a trusted advisor.Document client feedback and product requests, advocating for them internally to influence our product roadmap in alignment with customer needs.Partner with clients to set strategic plans, goals, and key performance indicators, ensuring their success.

Are you ready to innovate and transform the sleep industry?Welcome to Emma – The Sleep Company. Established in 2015, we've proudly emerged as the leading D2C sleep brand worldwide, operating in over 35 countries and boasting more than 25 retail outlets across Europe. Endorsed by top consumer organizations in EMEA, APAC, and the Americas, we specialize in crafting superior sleep comfort products that enable our customers to wake up revitalized each day. At Emma, we foster a community of intelligent, motivated individuals who share a commitment to collaboration, teamwork, and the exchange of knowledge. We think ambitiously, take ownership of our projects, and are driven to make a substantial impact. Through practical experience, mentorship, and ongoing education, we nurture our personal and professional growth. With team members hailing from over 60 nationalities and offices in various regions, our diverse perspectives significantly enhance our workplace culture. Are you excited to help us redefine the future of sleep? Let's make it happen together!

German Speaking Sales Account ManagerJob LocationFrankfurt + DACH TravelCompany OverviewJoin an esteemed international travel and tourism company known for its innovative range of services offered globally.Key ResponsibilitiesAs a German Speaking Sales Account Manager, you will play a pivotal role in expanding the sales of our diverse services across the DACH region. Your responsibilities will include:Traveling to engage with existing and prospective business accounts within the DACH region.Conducting market research to identify new sales opportunities.Contacting clients to schedule and confirm sales meetings.Delivering compelling sales presentations to secure agreements.Maintaining regular communication with clients to foster strong sales relationships.Candidate QualificationsProficiency in German and strong business English is essential.Demonstrated previous sales experience is required.Experience in the travel and tourism industry is advantageous; however, all sales backgrounds will be considered.Highly motivated and target-driven individual.Exceptional interpersonal and negotiation skills to build and maintain client relationships.Strong numerical and analytical skills to assess client value and growth potential.Preferred degree-level education.Valid driver's license is essential for this field sales role involving daily travel.Salary€35,000 - €44,000To be considered for this excellent opportunity as a German Speaking Sales Account Manager, please submit your CV to us.

At Cision, we are dedicated to empowering individuals to make a significant impact. Your voice is valued here, your ideas matter, and your unique perspective drives our collective success. As part of our global team, you will flourish in an environment that encourages curiosity, collaboration, and innovation, all while contributing meaningfully to the brands we elevate. Join us in shaping the future of communication and forging authentic connections that truly matter. Whether you are tackling complex challenges or spearheading bold innovations, your growth is our success, and together, we will craft the conversations of tomorrow. Make your impact at Cision. Be seen, be understood, be yourself. The Role As a Customer Success Manager, you will oversee the overall health, experience, and relationship management for a portfolio of strategic customers. You will collaborate closely with various internal stakeholders and departments to ensure strong adoption of our products and services, delivering a world-class experience for our customers. Duties and Responsibilities Your responsibilities will include, but are not limited to:Building trusted advisor relationships with customer executive sponsors, ensuring activities align with the customer’s business case and strategy, enabling them to realize the full value of Cision’s and Brandwatch’s solutions.Driving customer adoption by managing onboarding, training, and developing best practices to continually deliver value and maximize return on the customer’s investment.Managing account renewals for your customer base, collaborating with Account Managers on quarterly business reviews, retention strategies, and upsell initiatives.Identifying opportunities to expand the use of the platform, services, and integrations within the customer’s business processes.Recognizing and escalating key customer product requirements while managing customer expectations continuously.Acting as a coach and trusted advisor to customers by regularly sharing best practices and leveraging lessons learned.Maintaining accurate CRM records for customer accounts and opportunities.Working closely with Product Support teams to...

At Cision, we are dedicated to empowering each individual to make a significant impact. We value your voice, your ideas are appreciated, and your unique perspective drives our shared success. As a member of our global team, you will thrive in an environment that promotes curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we support. Join us in shaping the future of communication and fostering authentic connections that matter. Whether you're tackling complex challenges or spearheading bold innovations, your growth is our success. Together, we will create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The Role As a Customer Success Manager, you will oversee the overall health, experience, and relationship management for a portfolio of key customers. You will collaborate closely with various internal stakeholders to ensure strong adoption of our products and services, delivering an exceptional customer experience. Duties and Responsibilities Your responsibilities will include, but are not limited to:Establishing trusted advisor relationships with customer executive sponsors to align activities with their business objectives and strategies, ensuring they realize the full value of Cision’s and Brandwatch’s solutions.Driving customer adoption through effective onboarding, training, and the development of best practices to continuously deliver value and maximize ROI.Managing account renewals for your customer base in collaboration with Account Managers during quarterly business reviews, retention strategies, and upsell initiatives.Identifying opportunities to broaden the usage of our platform, services, and integrations within the customer's business processes.Recognizing and escalating critical customer product requirements while managing customer expectations consistently.Acting as a coach and trusted advisor by regularly sharing best practices and leveraging learned lessons.Maintaining accurate customer records and activity documentation.

Role Overview As a Proposal Specialist for the EMEA region, you will play a pivotal role in supporting our sales and partner teams by expertly managing and coordinating the creation of high-quality customer proposals and responses to RFTs, RFPs, RFIs, and RFQs. This position requires a unique blend of project management expertise, exceptional writing skills, and a collaborative spirit to produce compelling and compliant proposal content within tight deadlines. You will serve as the central point of contact, gathering insights from various departments including sales, technical, legal, pricing, services, and operations to ensure the delivery of outstanding customer-facing documentation. Additionally, you will collaborate closely with our channel partners’ proposal teams on partner-led proposals to guarantee alignment and adherence to customer specifications.

Join our dynamic team at Moveworks as a Senior Advisory Solution Consultant, where you will leverage your expertise to drive innovative solutions for our clients. This is an exciting opportunity to work with cutting-edge technology in a fast-paced environment while collaborating with a talented team. Your fluency in German will be essential as you engage with our clients and ensure their needs are met effectively.

Become a part of Ventura Travel, where we inspire adventure seekers through unique travel brands! At Japaventura, we pride ourselves on offering authentic, innovative, and sustainable experiences in Japan. Our mission is to ensure that travelers appreciate the beauty of Japan while embarking on unforgettable adventures. Are you ready to get paid for exploring? Do you reside in Japan? Are you a responsible, energetic individual ready to lead travelers through captivating experiences? Join us in providing exceptional journeys while upholding our strong core values. As a Tour Guide for Japaventura, you will play a vital role in helping our clients realize their dreams of exploring Japan, making their trip a memorable experience! You will collaborate with a dynamic team of Tour Conductors and report directly to the Executive Director of Japaventura.

Become a Force for Good with Axon.At Axon, our mission is to Protect Life. We are pioneers addressing critical safety and justice challenges through our innovative ecosystem of devices and cloud software. Collaboration is at the heart of our approach; we connect with transparency and empathy, welcoming diverse perspectives from our customers and communities.Life at Axon is dynamic, rewarding, and impactful. Here, you will take initiative and drive meaningful change. You will continuously grow while contributing to a cause that truly matters.Reporting to: Director, EMEA Professional ServicesDirect Reports: NoneLocation: GermanyTravel Expectations: 60%+ including international travelYour ImpactAxon is on the lookout for a skilled Professional Services Manager to join a newly established team dedicated to supporting our expanding customer base with Axon product deployments primarily in the DACH region, with occasional projects in the broader EMEA area. This role serves as a bridge between sales and Business as Usual (BAU). The ideal candidate will possess extensive technical knowledge, product implementation expertise, and a customer-oriented mindset, along with the ability to adapt and collaborate effectively in a fast-paced and often uncertain environment.Your role will involve mastering Axon's SaaS and device products, consultation, and deployment programs. You will work closely with Professional Services colleagues, sales, training, customer support, customer success, and product teams to ensure a seamless and successful product implementation experience for our clients, leading to robust partnerships. Your contributions will directly influence revenue-generating business operations, and you will routinely manage multiple high-priority, deadline-driven projects simultaneously. Additionally, as a subject-matter expert in your region, you will collaborate with teammates to design and enhance Professional Services processes related to consultation and implementation across the EMEA region, alongside assisting with various deployment-related initiatives.Your primary goal will be to delight customers by collaborating with them to implement Axon’s suite of solutions and products, meeting their expectations while delivering quality and value promptly, exemplifying the qualities of being Sharp, Adaptable, and Unstoppable.

Emma Sleep GmbH is looking for a Business Development Intern who speaks German to support market growth initiatives from our Frankfurt office. This internship centers on expanding our presence and reaching new customers. Role overview As part of the business development team, you will contribute to projects that help shape our growth strategy. Expect to assist with planning and executing activities aimed at increasing customer engagement and supporting our expansion goals. What you will do Work closely with experienced colleagues on projects that influence company direction Help develop and refine strategies for reaching new markets and customers Use your German language skills to support communication and outreach efforts What you will gain Hands-on experience in business development within a growing company Opportunities to learn from professionals in the field Exposure to innovative projects that have a direct impact on business outcomes

As a Customer Success Manager at MongoDB, you will embark on an exciting journey where technology meets customer satisfaction. We are seeking a dynamic individual who thrives in uncertain environments and is capable of working independently while consistently prioritizing the customer experience. You will serve as a pivotal point of contact for MongoDB end users, utilizing your technical acumen and account management expertise to lead collaboration across various teams, including Sales, Professional Services, and Solutions Architects.This position will be remote, based in Frankfurt, Germany.

Become a Catalyst for Positive Change at Axon.At Axon, we are dedicated to the mission of Protecting Life. We are innovators tackling society’s most pressing safety and justice challenges through our suite of devices and cloud-based software. Just like our products, we thrive on collaboration; we communicate with honesty and empathy, valuing diverse insights from our customers, communities, and one another.Life at Axon is dynamic, demanding, and impactful. Here, you will take ownership of your projects and be an agent of transformative change. Experience continuous growth as you contribute to a purpose-driven mission at a company that values your contributions.Reporting to: Director, EMEA Professional ServicesDirect Reports: NoneLocation: GermanyTravel Expectations: 60%+ including international travelYour ImpactWe are on the lookout for a savvy Professional Services Manager to join our newly formed team, dedicated to supporting our expanding customer base with the implementation of Axon products primarily in the DACH region and occasionally across the broader EMEA area. Positioned at the intersection of sales and ongoing operational support, the Professional Services Manager will possess extensive technical knowledge, product implementation expertise, and a customer-centric mindset. Your ability to work collaboratively and adaptively in a fast-paced, sometimes uncertain environment will be key. You will gain in-depth knowledge of Axon's SaaS and device offerings, consultation, and deployment methodologies, partnering with Professional Services colleagues, sales, training, customer support, and product teams to ensure a seamless and successful implementation experience for our clients, fostering strong partnerships. Your contributions will have a direct impact on revenue-generating activities, and you will frequently juggle multiple high-priority, time-sensitive projects simultaneously. Moreover, as a regional subject matter expert, you will collaborate with your team to design and refine Professional Services processes related to consultation and implementation within the EMEA region, while also assisting on various deployment-related initiatives.Your primary goal will be to exceed customer expectations by guiding them in implementing Axon's comprehensive solutions and products, ensuring quality and value are delivered promptly within their lifecycle, driven by a spirit that is Sharp, Adaptable, and Unstoppable.Your Day-to-Day ResponsibilitiesEngage with clients before the sale to implement Trial and Evaluation programs utilizing Axon products; collaborate internally on RFP/RFI responses.Liaise with clients post-sale and coordinate...

Veeva Systems is an innovative, mission-driven company leading the charge in the industry cloud sector, empowering life sciences organizations to accelerate the delivery of therapies to patients. With a remarkable trajectory as one of the fastest-growing SaaS companies, we achieved over $2 billion in revenue last fiscal year, with exciting growth opportunities on the horizon.At Veeva, our core values are our guiding principles: Do the Right Thing, Customer Success, Employee Success, and Speed. We are proudly a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we promote your flexibility to choose between remote or office work, fostering an environment where you can excel in your preferred setting.Join us in transforming the life sciences landscape, as we strive to make a meaningful impact on our customers, employees, and the communities we serve.The RoleAs a Global Program Manager, you will not only oversee programs but will also spearhead significant global R&D transformations for our key Vault customers throughout Europe. Your role will be pivotal in ensuring success, acting as an executive services partner who strategically integrates Veeva's entire ecosystem (Product, Sales, Services) to maximize customer impact.Your mission includes driving customer success passionately, enhancing the adoption of our solutions, and uncovering opportunities for substantial, long-term growth.This position is a full-time remote role based in the EU or UK, necessitating a balanced approach of on-site customer engagement and remote collaboration.Qualified candidates must possess current legal authorization to work in the EU or UK. Please note that Veeva Systems does not plan to provide sponsorship for employment visa status for this role.

Are you a proficient SAP professional with a flair for training and a command of the German language? Join us at fusionconsulting as a Senior SAP Project Training Coordinator. In this pivotal role, you will lead training initiatives, ensuring that our teams and clients are equipped with the necessary knowledge to excel in SAP environments.Your expertise will not only contribute to the success of our projects but also enhance the overall training experience for our clients. We are looking for a dedicated individual who thrives in a collaborative environment and is passionate about organizational change management.

Ebury empowers ambitious businesses to achieve global growth, and we extend the same philosophy to our employees. We cultivate an environment that encourages innovation, collaboration, and problem-solving, ensuring that every individual feels valued, supported, and empowered to succeed.If you're a team player eager to transform the global business landscape, we invite you to connect with us. Let's explore how Ebury can accelerate your career and help you shape the future.Sales Associate - FX & Netting Solutions - German Speaking - Relocate to AmsterdamOffice-Based at Ebury - Amsterdam*Exceptional earnings potential based on performance*As a Sales Associate focusing on FX solutions, particularly in USD sell transactions, you will be instrumental in driving new client acquisition within a targeted international market. Your role will involve identifying, qualifying, and converting prospects who can benefit from Ebury's comprehensive FX offerings. You will specifically target sectors such as trading companies, commodities, offshore operations, food, dairy, and shipping. Acting as a consultant, you will assess client needs and demonstrate the value of our netting services through platforms like Ebury Online, 360T, and FXall.This is a remarkable opportunity to make a significant impact within a dynamic team of international colleagues, coupled with substantial earnings potential.

Join the dynamic team at NielsenIQ as a Senior Sales Consultant specializing in Consumer Panels. In this fully remote role, you will leverage your expertise in sales and market research to drive growth and support our clients' needs. Your fluency in German will be pivotal in building relationships with clients, understanding their requirements, and providing tailored solutions that enhance their business strategies.Key Responsibilities:Develop and execute sales strategies to expand our consumer panel services.Engage with clients to identify their needs and provide effective solutions.Analyze market trends and competitor activities to enhance our offerings.Collaborate with cross-functional teams to ensure client satisfaction and retention.

As a Senior Sales Consultant for our Consumer Panel at NielsenIQ, you will play a crucial role in driving sales growth and fostering client relationships. Your expertise in understanding consumer behavior will help clients leverage our insights to enhance their market strategies. You will be responsible for developing and implementing sales strategies, identifying opportunities for growth, and ensuring client satisfaction through exceptional service.