Senior DevOps Engineer – FedRAMP

Join Semperis, where our mission is to make a positive impact in the cybersecurity landscape while providing an outstanding workplace for our employees. We prioritize a culture where individuals feel appreciated, supported, and empowered to excel, creating a unique employee experience that emphasizes purpose, growth, and a healthy work-life balance. Semperis…

At NICE, we embrace challenges and continually push our limits. Our ambition drives us to innovate and excel, setting the bar high and striving to surpass it. If you share our passion for excellence, we present an exceptional career opportunity that can ignite your professional journey.What is the role all about?As a Senior Actimize Implementation Engineer, your primary responsibility will be to implement, configure, and customize NICE Actimize solutions. Utilizing Actimize, SQL, and related technologies, you will address client requirements through technical assessments, system configurations, rigorous testing, and effective troubleshooting. Your efforts will ensure precise documentation and clear technical communication, all while prioritizing successful client delivery, efficiency, quality, and ongoing improvements in processes and solutions.How will you make an impact?Your analytical skills will be crucial in evaluating client needs and translating them into actionable solutions, ensuring that we not only meet but exceed expectations.

At NiCE, we embrace challenges as opportunities for growth. We're not just ambitious; we're trailblazers in the industry, committed to excellence and innovation. If you share our passion for pushing boundaries and achieving remarkable outcomes, we invite you to explore this exciting career opportunity that promises to ignite your potential.This position requires regular attendance at our client's office in NYC four times a week, and you will not be based at the NiCE office in Hoboken, NJ.The Dedicated Support Engineer (DSE) serves as a vital technical resource within NiCE’s Technical Support division, dedicated to providing both proactive and reactive support to our large enterprise clientele. Acting as a trusted advisor and technical liaison, the DSE will ensure smooth incident resolution, system stability, and ongoing improvements across customer environments.This position blends in-depth technical troubleshooting with strategic customer engagement, cross-departmental collaboration, and a commitment to operational excellence. The DSE specifically supports managed services customers, focusing on incident management, change control, compliance, and governance.Key Responsibilities1. Incident & Problem ManagementAct as the primary contact for customer-initiated incidents and service interruptions.Execute advanced troubleshooting across various platforms, including NICE, Avaya, Microsoft Teams, and others.Escalate complex issues to higher tiers or vendors and ensure resolution.Conduct Root Cause Analysis (RCA) for recurring problems and share findings with stakeholders.Guarantee all incidents are resolved within agreed SLAs while maintaining high Customer Satisfaction (CSAT) scores.2. Change & Release ManagementStrategize, test, and implement approved changes such as patches, upgrades, and configuration updates.Participate in Change Advisory Board (CAB) meetings, presenting impact and risk assessments.Document and prepare rollback strategies for critical changes.Keep detailed documentation and implementation guides up-to-date.3. Monitoring & Preventive MaintenanceOversee system health and NICE monitoring.Perform regular health checks and provide proactive reports to customers.Detect performance bottlenecks and initiate preventive measures.

Join our dynamic team as a Software Engineer where you'll leverage your coding expertise to develop innovative software solutions. Collaborate with cross-functional teams to design, implement, and maintain high-quality software applications that meet our clients' needs.

Role overview Nice Systems Ltd. is hiring a Senior IT Support Executive Specialist based in Hoboken, NJ. This position centers on providing technical support and solutions to clients, managing complex IT challenges, and ensuring daily operations run smoothly. Strong service orientation and careful attention to detail are essential in every client interaction. What you will do Diagnose and resolve advanced IT issues for clients Deliver prompt technical support to keep operations running without interruption Address technical concerns efficiently to enhance user experience Uphold a high standard of service in all support activities Requirements Proactive approach to solving problems Strong analytical and troubleshooting abilities Dedication to providing reliable, high-quality support Location: Hoboken, NJ, USA

Join Oliver as a Senior Social Media Manager and lead our social media strategy to elevate brand visibility and engagement across various platforms. In this dynamic role, you will collaborate with cross-functional teams to develop innovative content and insights that resonate with our audience. Your expertise in social media trends and analytics will drive impactful campaigns that enhance our online presence.

Role overview Nice is looking for a Senior Public Relations Manager to shape and drive communications strategies that support the company’s brand and reputation. This role is based in either Hoboken, NJ or San Francisco, CA. What you will do Develop and implement communications plans to boost brand visibility. Create clear and engaging stories tailored to different audiences. Manage relationships with media contacts and handle press inquiries. Lead crisis communications, delivering timely and accurate information. Collaborate with teams across the company to ensure messaging aligns with overall goals. Build and maintain connections with key stakeholders. Location Hoboken, NJ, USA San Francisco, CA, USA

Join Semperis, where our mission is to be a Force for Good, starting with creating an exceptional workplace. We emphasize the importance of valuing, supporting, and empowering our team members to achieve their best work. This commitment has earned us recognition as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and multiple accolades as an Inc. Best Workplace awardee.Position OverviewWe are seeking a Technical Enablement Engineer to spearhead our technical enablement initiatives. In this role, you will take ownership of the development and management of our hands-on lab ecosystem for Semperis products (such as DSP, ADFR, DRET, Lightning, Ready1, and Migrator). In addition to lab development, you will facilitate internal technical enablement sessions across our global workforce. This is an individual contributor position within our Global Technical Enablement team.You will collaborate closely with Product, Engineering, Technical Delivery, Pre-Sales, and Partner teams to translate product capabilities and real-world implementation patterns into high-fidelity, validated lab experiences that can be measured and governed at scale.Key ResponsibilitiesHands-On LabsOversee the processes for our hands-on lab environments within Technical Enablement for all Semperis products.Design scalable, repeatable multi-tenant lab topologies that reflect real-world enterprise identity environments and common customer deployment patterns.Lead the technical implementation and configuration of our lab delivery platform (e.g., Skillable or equivalent), including necessary integrations, templates, and automation to support complex scenarios and validation logic.Establish and uphold standards for network, identity, security, and data configurations within labs to ensure consistency and repeatability.Collaborate with Product and Engineering to ensure labs remain up-to-date with new releases, features, and architectural changes across DSP, ADFR, DRET, Lightning, Ready1, and future offerings.Lab Content & Scenario DesignPartner with Subject Matter Experts (SMEs) to design scenario-based labs that align with real-world use cases, including hardening and other security measures.

Role Overview Block, Inc. is hiring a Senior Sales Account Executive in Hoboken, NJ. This role focuses on building strong client relationships and supporting revenue growth within our financial services business. The position works directly with clients to understand their needs and recommend solutions that fit their goals. What You Will Do Develop and manage key client accounts Identify sales opportunities and contribute to overall sales strategy Collaborate with clients to match their needs with Block’s financial services Help expand Block’s presence in the market What We Look For Experience in sales, preferably in financial services or technology Strong communication and relationship-building skills Interest in technology and new solutions

Role Overview NICE Ltd. is looking for a Professional Services Engineer to join the team in Hoboken, NJ. This position focuses on installing, deploying, upgrading, and maintaining NICE products and platforms at client sites. What You Will Do Install and deploy NICE solutions for clients on-site Upgrade systems and apply hotfixes as needed Participate in commissioning, testing, and certification of platforms Troubleshoot and resolve technical issues during and after installation Work closely with customers, system engineers, and internal teams to ensure smooth integration and high system performance Collaboration and Impact This role requires frequent interaction with clients and technical teams to deliver reliable, high-performing solutions. The Professional Services Engineer helps ensure system availability and supports clients in reaching their goals with NICE technology.

At NICE, we embrace challenges without limits, consistently pushing beyond the ordinary. Our ambition drives us to be game changers, and our commitment to excellence inspires us to exceed the highest standards. If you're driven by a desire to succeed and make a significant impact, we invite you to explore an exciting career opportunity that ignites your passion.We are currently seeking a Senior Product Pricing Manager specializing in Customer Experience (CX) to join our dynamic team.Your responsibilities will include:Developing and implementing pricing strategies that align with market demands and company goals.Analyzing competitive pricing structures and market trends to optimize pricing models.Collaborating with cross-functional teams to enhance product value propositions.Providing recommendations based on data-driven insights to drive revenue growth.Your qualifications and skills:Proven experience in product pricing management or related roles.Strong analytical skills with a data-driven approach to decision-making.Excellent communication and collaboration abilities.Experience in the tech industry is a plus.NICE to have (Advantages):Experience with AI and cloud-based technologies.Familiarity with customer experience metrics and methodologies.

Join Our Team as a Senior Sales Associate!Are you passionate about skincare and customer service? At skinlaundry, we are committed to providing exceptional skincare experiences. We are looking for a dedicated and enthusiastic Senior Sales Associate to join our Hoboken clinic. In this role, you'll play a key part in delivering top-notch service to our clients while promoting our innovative skincare solutions.Key Responsibilities:Engage with customers to understand their skincare needs and recommend appropriate services.Drive sales by showcasing our products and services effectively.Maintain a clean, organized, and welcoming clinic environment.Collaborate with team members to ensure a seamless experience for clients.What We Offer:Competitive compensation starts at $23/hour with opportunities for advancement.

At NiCE, we believe in pushing boundaries and embracing challenges. Our ambition drives us to be game changers in our field, setting and exceeding the highest standards. If you share our passion for excellence, we offer a career opportunity that will ignite your potential.About NiCENiCE stands as a global leader in AI-driven customer experience solutions, dedicated to transforming the way organizations interact with their customers. Our innovative cloud platform, CXone Mpower, empowers enterprises to seamlessly manage and enhance 100% of customer engagements across both voice and digital channels, merging contact center functionality with cutting-edge analytics, automation, and conversational AI. With a focus on AI-first strategies, NiCE is pioneering the future of intelligent customer interactions, utilizing generative AI, virtual agents, and real-time decision-making to boost satisfaction, efficiency, and loyalty on a large scale. Our offerings also include compliance and public sector solutions, extending our AI capabilities into regulated environments. With over 25,000 clients globally, including 85 of the Fortune 100, NiCE operates across more than 150 countries. Discover more at www.nice.com.Position OverviewAs a Senior Legal Counsel on NiCE’s Americas Legal team, you will play a pivotal role in supporting high-stakes commercial and technology transactions that are vital to our customer experience initiatives. Your focus will be on driving growth for the CXone Mpower platform by negotiating and structuring intricate technology, SaaS, and strategic partnership agreements. Collaborating closely with teams in sales, product, finance, security, and privacy, you will navigate the complexities at the intersection of cloud technology, data protection, and regulatory compliance, providing practical, business-oriented legal counsel.Beyond transactional responsibilities, you will also aid in the development of scalable contracting processes, legal playbooks, and operational enhancements to support our rapidly evolving business. Reporting directly to the Associate General Counsel for NiCE Americas, this hybrid position necessitates two days per week in the office, allowing you to serve as a trusted legal advisor within a globally recognized, AI-driven customer experience organization.Desired QualitiesWe are looking for a seasoned legal professional who embodies the following characteristics:Strategic and Commercial Mindset: Approaches legal challenges with robust business acumen and creativity.

We are seeking a dynamic and results-oriented Senior Analyst to join our Strategic Account Management team at Walmart. In this role, you will leverage your eCommerce, sales, and marketing expertise to drive strategic initiatives that enhance our customer experience and boost revenue growth.As a Senior Analyst, you will collaborate with cross-functional teams to analyze data, develop insights, and implement strategies that align with our company's objectives. Your analytical skills will be crucial in identifying opportunities for improvement and fostering strong relationships with key accounts.

Contentful seeks a Manager, Security Engineering to lead security efforts for Enterprise Systems at the Hoboken, New Jersey office. This role manages a team focused on protecting company infrastructure and securing enterprise applications. Role overview The Manager, Security Engineering oversees a dedicated security engineering team. The work centers on safeguarding enterprise systems and supporting secure operations throughout the organization. What you will do Lead and mentor a team responsible for security across enterprise systems Create, implement, and maintain security policies and procedures Collaborate with internal teams to identify and resolve security vulnerabilities Drive continuous improvements to strengthen the company’s security posture

At NiCE Systems, we embrace challenges with an unwavering spirit. We are ambitious innovators and strategic thinkers who consistently strive for excellence. If you share our passion for pushing boundaries and achieving greatness, this could be the perfect opportunity for you to ignite your career.What does this role entail?We are on the lookout for a dynamic Senior HR Business Partner to deliver comprehensive HR support and leadership for our pivotal Customer Service Automation division. You will join a vibrant, enthusiastic, and global HR team in a role that balances strategic insight with hands-on implementation. Your responsibilities will include fostering a positive workplace culture, optimizing organizational structure for peak performance, guiding change management initiatives, coaching leaders, and ensuring HR excellence throughout our operations. The ideal candidate will demonstrate strong interpersonal skills, exceptional communication abilities, and a solid understanding of business operations across multiple global locations. You will likely lead projects for various global initiatives within NiCE.How will you contribute?Collaborate with senior management and the HR team to devise and execute impactful HR strategies.Partner with the Director of Human Resources on organizational design, workforce planning, talent management, and succession planning.Lead substantial change management efforts, including integration strategies for acquisitions at various stages.Deliver management coaching to both frontline managers and senior executives.Evaluate the training needs of assigned business units and facilitate both individual and group training sessions as necessary.Analyze business metrics related to employee retention and experience to recommend actionable improvements.Work with finance and business units on headcount planning and reporting to manage workforce effectively.Provide guidance on compensation matters, including salary planning and job re-leveling.Address sensitive employee relations issues by collaborating with managers and employees to ensure fair representation of all parties involved.Innovate and implement employee engagement initiatives tailored to the client group’s needs.Collaborate with the Talent Acquisition team to support recruitment efforts and ensure compliance with internal mobility guidelines.

At NiCE, we thrive on pushing our boundaries and embracing challenges. Our ambition drives us to be innovators and leaders in our industry. If you share our passion for excellence, we have a remarkable career opportunity waiting for you.We are seeking a dynamic and results-oriented Senior Campaign Marketing Manager to spearhead intricate, multi-channel campaigns aimed at enhancing awareness, consideration, and adoption of our cutting-edge CX AI solutions. In this role, reporting to the Sr. Director of Growth Marketing, you will collaborate with a team of dedicated marketers to orchestrate impactful marketing campaigns that deliver outstanding results for our business.As a Senior Campaign Marketing Manager, your typical day may involve:Leading the strategic planning and execution of integrated marketing campaigns, including demand generation, media buying, webinars, and engagement emails.Collaborating with key stakeholders on go-to-market strategies, and managing regular status updates, program adjustments, and quarterly planning.Innovating campaign content strategies by mapping the buyer's journey to enhance the customer experience.Overseeing the planning, development, and timely execution of campaign initiatives in partnership with product marketing, design, corporate communications, and marketing operations.Crafting comprehensive campaign briefs that clearly define objectives and inspire exceptional outcomes.Managing logistics, budgeting, and scheduling related to campaign execution.Facilitating lead acquisition and nurturing, ensuring effective collaboration with sales for follow-up on generated leads.Tracking and analyzing program results, measuring success metrics, and providing insights for continuous improvement.Employing a data-driven approach to tailor marketing assets and initiatives that align with customer journeys and sales strategies.