Senior Driver Operations Manager

Lalamove is seeking a Senior Driver Operations Manager based in Hong Kong SAR. This position leads the driver operations function, with a focus on operational efficiency and enhancing the overall driver experience. Close collaboration with other teams is essential to keep daily services running smoothly and to identify areas for improvement. Key Responsibilities Oversee the recruitment, onboarding, and training of drivers Track and improve driver performance using established metrics Introduce and manage new technologies to simplify driver-related workflows Analyze operational data to guide business decisions Work with cross-functional teams to refine and optimize service delivery What Success Looks Like Strong organizational skills and a strategic mindset are important in this role. The ability to interpret data and adjust processes will help create a better experience for drivers and support business goals.

At Lalamove, we harness the strength of community to revolutionize logistics. Our advanced technology connects millions of drivers and customers daily, facilitating the efficient movement of essential goods. Since our inception in 2013, we have fearlessly confronted the logistics challenges and crafted innovative solutions that address the world's delivery demands. We are on a mission to make Lalamove the hallmark of delivery services while positively impacting local communities. As we expand our top-tier technology throughout Asia and beyond, we invite you to join our journey! We are looking for a dynamic Senior Associate in Driver Operations who embraces challenges and is eager to innovate alongside our exceptional team at Lalamove. Our work environment is fast-paced and exhilarating, and we strive to accomplish feats that have never been achieved before.

Join Binance, the world's leading blockchain ecosystem and the largest cryptocurrency exchange by trading volume and registered users. With trust from over 300 million individuals across more than 100 countries, we are renowned for our exceptional security, transparency in user funds, rapid trading engine, deep liquidity, and an unparalleled portfolio of digital asset products. At Binance, we offer a diverse range of services including trading, finance, education, research, payments, institutional services, and exciting Web3 features. Our mission is to harness the power of digital assets and blockchain technology to create a more inclusive financial ecosystem, promoting the freedom of money and enhancing financial access globally.

OKX is hiring a Senior Risk Manager for Trading with a focus on AI-augmented operations in Hong Kong. This position centers on shaping risk management strategies that support trading activities and operational efficiency. Role overview The Senior Risk Manager will guide efforts to identify, assess, and address risks in trading processes. The role involves applying advanced AI tools to strengthen controls and improve how risks are managed across the business. Key responsibilities Lead the design and execution of trading risk management strategies. Use AI technologies to enhance operational processes and reduce risk exposure. Work closely with teams from different departments to develop solutions that protect trading operations. Help ensure all trading activities comply with relevant regulatory requirements. Requirements Experience in risk management within trading or financial operations. Familiarity with AI-driven processes or tools. Strong collaboration skills for working with cross-functional groups. Understanding of compliance standards in trading environments.

Overall MissionIn the role of Senior Operations Associate, you will play a pivotal part in enhancing client development initiatives while ensuring operational excellence in line with the brand's esteemed standards. Your focus will be to streamline operations, empowering the store team to devote more quality time to clients and uphold the Louis Vuitton Promise.DUTIES & RESPONSIBILITIES:Client DevelopmentCoordinate in-store client engagement activities and events in collaboration with management.Compile and prepare reports on client development initiatives.Manage various aspects of client development including gifts, treatments, budgets, partnerships, and team communications.Act as the liaison with the Client Development Department at the office.Stock ManagementAssist the operations team in maintaining optimal stock inventory, ensuring a well-organized stockroom for products and packaging.Facilitate timely and accurate stock delivery and replenishment processes.Ensure availability of the right products on the sales floor to enhance store efficiency and elevate client experiences.Support store stock management as necessary.AdministrationCollaborate with HR for administration and payroll matters related to timesheets and other essential information.Assist Store Management in workforce optimization based on anticipated traffic flow and staff availability.Oversee management of supplies, including stationery and uniforms.Handle cash management activities and process expense reimbursements.Adhere to internal audit guidelines.General DutiesIn larger stores, lead and develop your team.Uphold company policies and procedures.Integrate fully with the store team, participating in daily briefings and contributing towards store goals.Support Client Advisors in aligning operations with client traffic and needs.Continuously enhance brand and product knowledge.Maintain Louis Vuitton's standards for grooming and behavior.

Join Veolia Environnement SA as an Operations & Maintenance Manager. In this pivotal role, you will lead and oversee our operations and maintenance efforts to ensure optimal performance and efficiency across our projects. Your leadership will drive our commitment to sustainability and service excellence.

About UsAt Hitachi Vantara, we are the data foundation that empowers innovators across the globe. Our robust, high-performance data infrastructure enables customers, from financial institutions to amusement parks, to harness data in transformative ways.With advancements like the Las Vegas Sphere showcasing our capabilities, we are on the brink of our next growth phase. We invite individuals who thrive in diverse, global teams and are passionate about leveraging data to create a significant impact in the real world to join us. Key Responsibilities:• Lead the Annual Strategic Planning process for the APAC region.• Enhance business operational efficiency through strategic initiatives.• Standardize and implement business intelligence across various systems to drive revenue growth.• Optimize processes and develop best practices in Sales Operations, serving as a co-owner of the APAC operational process repository.• Effectively communicate operational processes and outcomes to senior leadership.• Engage in strategic discussions and identify productivity improvement opportunities.

The Platform Growth and Operations team plays a crucial role in driving comprehensive solutions and actions aimed at maximizing marketplace transactions while ensuring a high level of service for users. We are in search of a Senior Manager for Platform Growth and Operations, who will spearhead the team in enhancing our online platform and marketplace. This role is pivotal in ensuring an excellent user experience through various business initiatives and online platform strategies tailored for both users and drivers. You will also be responsible for identifying and prioritizing product capability enhancements while maintaining continuous communication with our city operations teams. Adaptability and the ability to multitask are essential as you will be wearing many hats, working intelligently, and iterating swiftly.

Job OverviewAs the Recruitment Operations Manager, your primary responsibility will be to oversee the daily operational functions of the recruitment process, while efficiently managing your workload. You will play a key role in coaching and supporting your team, collaborating closely with stakeholders and leadership. This position entails providing guidance and support to a talent acquisition team to achieve deliverables, objectives, and key performance indicators.Reporting directly to the Head of Recruitment Operations, you will be instrumental in implementing best practices across recruitment operations, embodying the Allegis Global Solutions brand in every interaction.Your key responsibilities include:Articulating the recruitment process and its benefits to key stakeholders, including updates on process changes, new initiatives, and additional service offerings.Analyzing recruitment trends and results to inform future recruitment strategies, enhance compliance, and mitigate risks.Managing your own requisition load while continuously adding value to your area of responsibility and the overall account.Ensuring recruitment services are delivered in alignment with the ‘AGS Way’, facilitating smooth collaboration between onsite and offshore resources.Overseeing and participating in annual onsite and offsite internship and cohort recruitment activities.Ensuring the team is well-informed about the contractual recruitment delivery process, including in-scope activities, service level agreements (SLAs), mandatory recruitment stages, and team responsibilities.Maintaining relationships with assigned third-party service providers.Monitoring service delivery against contractual terms and managing out-of-scope service requests.Recruiting, onboarding, and training new team members as necessary.Collaborating with AGS subject matter experts to prepare and present regular and ad hoc business review reports.Assisting with periodic invoicing activities.Regularly reviewing individual team members' professional development to support potential growth opportunities.Acting as the primary point of escalation for key stakeholders during critical needs and taking ownership of the quality of the overall recruitment service delivery.

About Quince Founded in 2018, Quince set out to prove that high-quality products can be accessible and affordable. The company’s mission is simple: offer premium essentials at low prices, produced fairly and sustainably. By selling directly to consumers and using just-in-time manufacturing, Quince eliminates middlemen, reduces waste, and passes more value to customers. Technology drives every part of Quince’s retail operations. The team uses AI, analytics, and automation to improve efficiency and quality. Core values shape the company’s decisions and culture: Customer First: Every decision aims to improve customer satisfaction. High Quality: Premium materials and strict production standards define the brand. Essential Design: Products focus on timeless, functional essentials rather than trends. Always a Better Deal: Innovation and transparency help deliver value to customers and partners. Social & Environmental Responsibility: Commitment to sustainable materials, ethical production, and fair wages. Quince works with leading manufacturers worldwide and serves millions of customers. The company is growing quickly, supported by strong investors and a focus on sustainable practices, quality, and price transparency.

Join our dynamic Platform Growth and Operations team at Lalamove, where we are dedicated to revolutionizing marketplace efficiency and balance. We seek a motivated Senior Associate, Platform Operations who will leverage data-driven insights and local market intelligence to enhance our marketplace's growth. You will play a vital role in optimizing user experiences through effective commercial strategies and online platform enhancements. Additionally, you will actively contribute to product development and maintain ongoing communication with our city operations teams. This position requires adaptability, strategic thinking, and the ability to iterate rapidly in a fast-paced environment.

Role Overview The Senior Trade Operations Analyst at fuku in Hong Kong plays a central role in daily trade control, ensuring accuracy, compliance, and operational excellence across trading activities. This position requires strong technical skills, a keen eye for detail, and the ability to collaborate with multiple teams. Main Responsibilities Oversee daily trade control tasks, including capturing, reconciling, and validating trades, transactions, positions, and cash. Resolve discrepancies promptly through thorough root-cause analysis. Maintain accurate Profit & Loss (P&L) and position records, both intra-day and at end-of-day. Investigate variances and implement corrective and preventative measures as needed. Follow established controls and compliance frameworks, executing processes in line with exchange and regulatory standards. Support required submissions and keep documentation audit-ready. Support execution integrity by using algorithmic tools as directed by traders. Confirm accuracy and synchronization across OMS/EMS, exchange systems, internal applications, and spreadsheets. Work closely with traders, dealers, brokers, clearing teams, middle and back office, and technology departments to ensure smooth information flow and efficient issue resolution. Act as the primary escalation point for complex discrepancies and incidents, prioritizing by risk and significance. Drive resolution through effective communication. Improve workflows, reconciliations, and reporting by streamlining and automating processes using Excel, VBA, Python, and SQL. Aim to reduce manual steps, lower error rates, and speed up resolutions. Develop scalable desk infrastructure, such as Standard Operating Procedures (SOPs), checklists, dashboards, and preventative controls to enhance reliability, transparency, and auditability as the desk grows. Lead projects, including onboarding new markets or products and managing operational initiatives from planning to rollout. This includes User Acceptance Testing (UAT), change management, and documentation. Mentor and support junior analysts and new team members through structured onboarding, shadowing, coaching, and knowledge-sharing using runbooks and playbooks. Promote high team standards by maintaining consistent documentation, process discipline, and fostering a culture of continuous improvement.

Allegis Global Solutions seeks a Recruitment Operations Manager to join the team in Hong Kong. This role shapes daily recruitment activities, aiming to make processes more efficient and improve experiences for both candidates and internal teams. Key Responsibilities Lead and support the recruitment operations team, setting priorities and expectations. Find and implement ways to improve processes, increasing efficiency and consistency in recruitment tasks. Collaborate with stakeholders to ensure recruitment operations match business goals. Promote solutions that benefit recruiter workflows and enhance the candidate journey. Requirements Background in managing or supporting recruitment operations or talent acquisition teams. Demonstrated skill in streamlining processes and introducing practical improvements. Ability to work well with colleagues across different functions and seniority levels. Commitment to operational excellence and ongoing improvement.

Role Overview Kody Technologies is hiring a Customer Operations Manager in Hong Kong. This position focuses on improving customer satisfaction and refining operational processes to support company goals. What You Will Do Oversee daily customer service operations and processes Analyze performance metrics to identify trends and areas for improvement Implement practices that support a high-quality customer experience Develop and execute strategies that align with company objectives Location This role is based in Hong Kong.

Join OKX as a Senior Product Manager focusing on VIP Growth & Operations. In this pivotal role, you'll lead initiatives to enhance our VIP customer base, drive product strategies, and optimize operations. Your insights will shape the future of our product offerings, ensuring we meet the evolving needs of our esteemed clients in the crypto space. Collaborate with cross-functional teams to develop and implement innovative solutions, and leverage data analytics to inform decision-making. We are looking for a strategic thinker who is passionate about delivering exceptional value to our VIP users.

About Quince Quince, founded in 2018, challenges the idea that premium products must be expensive. The company’s mission is to offer high-quality essentials at accessible prices, produced with ethical and sustainable practices. Quince uses a direct-to-consumer model, removing intermediaries and adopting just-in-time manufacturing to cut waste and deliver more value. Technology shapes Quince’s approach. AI, analytics, and automation are integrated throughout operations to improve efficiency and customer experience. The company’s decisions and actions reflect a clear set of values: Customer First: Customer satisfaction guides every decision. High Quality: Premium materials and strict production standards are non-negotiable. Essential Design: The focus stays on timeless, functional essentials over passing trends. Always a Better Deal: Innovation and transparency ensure lasting value for customers and partners. Social & Environmental Responsibility: Commitment to sustainable materials, ethical production, and fair wages is central. Quince partners with manufacturers around the world and serves millions of customers. Backed by strong investors, the company continues to grow quickly while maintaining its focus on quality, simplicity, and price transparency.

Join OKX as an Overseas Operations Manager in the P2P sector, where you will play a vital role in optimizing our global operations. You will lead initiatives that enhance the efficiency and effectiveness of our peer-to-peer trading platform, contributing to the growth and success of our organization.

Lalamove is a leading global logistics platform, operating in over 150 cities across Asia, Latin America, and India. Our mission is to empower local communities by simplifying and accelerating the delivery process.The Platform Operations team plays a critical role in developing comprehensive strategies that enhance marketplace transactions while ensuring a high-quality service experience for our users. We are seeking a dynamic Senior Manager for Platform Operations to lead our team in expanding our online marketplace. This role involves enhancing user experiences through innovative business initiatives and effective online platform strategies for both users and drivers. Additionally, you will prioritize product capability improvements while maintaining continuous communication with our city operations teams. The ideal candidate will be adaptable, strategic, and capable of evolving quickly in a fast-paced environment.

Join IMC Asia Pacific as we expand our trading operations beyond Hong Kong, focusing on growth in China QFI and other key Asian markets. We are seeking a Business Management & Operations Oversight Manager to drive operational initiatives, enhance cross-functional collaboration, and support business scaling across multiple markets. Your Core Responsibilities: Deliver comprehensive business management support for trading operations.Lead the initiation and coordination of operational process reviews and enhancements across trading support functions.Work closely with teams in Trading, Risk, Compliance, Operations, Technology, and Finance to identify process gaps, bolster controls, and implement workflow improvements and documentation updates.Facilitate operational readiness for new markets, products, and system adaptations.Monitor and address operational incidents and issues, ensuring timely remediation while escalating significant matters as necessary.Assist in governance forums and support various business oversight initiatives, operational assessments, and change management projects.Contribute to ad-hoc projects, data analysis, and business reporting as required.

OKX is actively seeking candidates who have the legal right to work in Hong Kong without requiring sponsorship for a visa.About UsAt OKX, we envision a future transformed by cryptocurrency, contributing to individual freedoms worldwide.OKX stands as a premier cryptocurrency exchange and the creator of OKX Wallet, providing millions with access to crypto trading and decentralized applications (dApps). As a trusted partner for numerous large institutions, we facilitate their entry into the cryptocurrency markets. Our commitment to safety and reliability is underscored by our Proof of Reserves. Across our global offices, we are unified by core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape our culture, enhance our processes, and foster a diverse, rewarding environment for every OK-er.OKX is a member of OKG, a group dedicated to delivering the benefits of blockchain technology to users around the globe through our leading products including OKX, OKX Wallet, and OKLink.About the RoleWe are looking for a skilled and seasoned Trading Product Director to join our innovative team. In this role, you will lead product growth initiatives and oversee the execution of our cryptocurrency-related products and services. You will collaborate closely with cross-functional teams to ensure the successful delivery and enhancement of our offerings.