Customer Experience and Application Expert

About ARTIDIS ARTIDIS is an innovative clinical-stage health technology start-up headquartered in Basel, Switzerland. We are pioneers in developing the first nanomechanical biomarker for cancer diagnosis and treatment optimization. Our ARTIDIS nanotechnology platform seamlessly integrates various clinical data into the ARTIDISNET digital ecosystem, enabling …

The Director of Customer Experience for Medicare Advantage at Clover Health leads efforts to improve how Medicare members interact with the company. This position shapes service delivery and works to raise the standard of support for members. Role overview This role focuses on developing and guiding projects that enhance the experience of Medicare Advantage members. Collaboration with teams across Clover Health is central, with the goal of aligning strategies that support better health outcomes and responsive service. Key responsibilities Lead initiatives that improve the experience for Medicare Advantage members. Work with teams from different departments to ensure service meets high standards. Drive strategies that reflect Clover Health’s commitment to member support and health improvement. Location This position is based in Houston, Texas, United States.

At Clover Health, we are dedicated to delivering high-quality, affordable healthcare plans that are easy to understand for America’s senior population. We focus on preventive care and utilize advanced data and technology through the Clover Assistant, an innovative tool designed to assist physicians in making informed health recommendations. By offering doctors a comprehensive view of each member’s health history, we aim to provide superior care at reduced costs, ensuring maximum value for those who need it most.As the Customer Experience Lead, you will manage a team of 8 to 10 agents who are committed to providing outstanding service to our Medicare Advantage members and their providers. You will play a pivotal role in coaching, performance management, and fostering a culture of excellence while ensuring your team consistently meets and exceeds service standards. This is a full-time, onsite position located in Houston, TX.Call Center Hours:Our call center operates from 8:00 AM to 8:00 PM CST. Shift schedules are rotational, and Leads are expected to show flexibility, including providing weekend support during peak seasons to ensure consistent team coverage and exemplary member service:Monday–Friday (April 1 – October 1)Monday–Sunday (October 1 – March 31)As a Customer Experience Lead, you will: Lead and nurture a team of 8–10 Customer Experience Agents through continuous coaching, mentoring, and performance management, while cultivating a culture of accountability, empathy, and high-quality service.Drive operational excellence by facilitating daily huddles, conducting one-on-ones, and leading team check-ins to align on objectives and swiftly resolve escalated or complex issues, guaranteeing exceptional experiences for both members and providers.

Join our dynamic team at destinationknot as a Remote Customer Experience Associate specializing in Travel & Hotels. In this role, you will be the friendly voice assisting customers with their travel needs, ensuring they have a seamless and memorable experience. Your ability to listen and respond to customer inquiries effectively will be key in helping clients navigate their travel plans.

About Us:At Industrious, we pride ourselves on being the largest premium workplace-as-a-service provider, renowned for offering the highest-rated workplaces in the industry. Our mission revolves around creating exceptional experiences for teams of all sizes and stages, including our own. We understand that a great day at work is driven by the people around you and the challenges you tackle together. We seek individuals who are innovative thinkers and thrive in collaborative environments. As teammates, we foster new ideas and celebrate every achievement. We are passionate about making a significant impact on our members' workplace experiences.Authenticity is Key: We believe that great days at work begin when everyone can express their true selves. Embracing diversity in backgrounds, thoughts, and ideas is crucial to our success in delivering outstanding workplace experiences for our members and each other. Industrious is dedicated to cultivating an inclusive and respectful environment that values your individuality. We celebrate our team members as unique individuals capable of achieving remarkable things when we work together.We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and listed among Forbes’ Best Startup Employers.For more information, visit www.industriousoffice.com/careers.Role Overview:This position is an on-site hospitality role, requiring presence 5 days a week, and candidates must reside within a reasonable commuting distance from Houston, TX. To support this, we offer excellent commuter benefits!As a Member Experience Manager, you will be the primary problem solver, momentum creator, and experience architect for our members. You are the key connector and the familiar face everyone recognizes. As the manager of your designated location, your business acumen will be instrumental in organizing details and communications to ensure seamless operations. You are confident engaging with executives, and you welcome the opportunity to learn and ask questions when necessary. Your enthusiasm drives you to connect with the broader business community, and you take pride in representing Industrious in your local market while identifying potential members to ensure they have an exceptional workday. Your genuine curiosity and consultative sales approach enable you to uncover and address clients' needs effectively. You will orchestrate outstanding events and embrace the hard work required to make them successful. Your passion lies in helping others succeed.

Join our innovative team at Collabera as a Design Engineering and Application Engineering Expert, specializing in Chemical Process Engineering and Component Design. We are seeking a passionate Technical Leader with deep expertise in Gasification Technology to drive our projects forward.

Join alphabeinsightinc as a Customer Service Trainer and play a vital role in enhancing our customer service team's skills and performance. You will be responsible for developing and delivering training programs that equip our staff with the necessary tools to provide outstanding customer support and satisfaction.The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to assess training needs effectively. You will create engaging training materials and facilitate workshops that foster a culture of continuous improvement.

We are seeking a skilled Senior Application Developer/Software Architect to evaluate business requirements and current systems, enabling you to propose and implement innovative solutions for various projects. Your responsibilities will include documenting solution concepts and designs, defining development methodologies, and assisting project management with resource allocation, risk assessment, and issue identification. You will play a crucial role in ensuring that all solutions align with our Information Systems standards.

About Us:Founded in 1957 in Youngstown, OH, Panelmatic, Inc. has established itself as a leader in the design and manufacturing of custom electrical, instrument, and pneumatic control panels. Over the decades, we have expanded our capabilities to cater to a diverse array of industries, providing control packages for premier corporations across sectors such as chemical, data centers, environmental, food & beverage, pulp & paper, material handling, oil & gas, pharmaceuticals, renewables, metals, and utilities. Our commitment to quality and compliance with both domestic and international standards has enabled us to serve clients on a global scale. With a comprehensive approach encompassing sales, design, fabrication, testing, and delivery, we ensure that our clients' needs are met from start to finish.Recognized for our high-quality, custom-built control packages and exceptional service, we leverage our technological and manufacturing expertise to efficiently deliver even the most complex projects.Job Summary:We are currently seeking a motivated and skilled Application Engineer to join our team. In this pivotal role, you will be responsible for managing quote requests from our sales team, evaluating the feasibility of bids, and assembling proposal packages that provide optimal solutions for our customers. This position requires a deep understanding of electrical systems, construction methods, and industry standards. As an Application Engineer, you will collaborate closely with Sales, Project Managers, Engineering, Product Managers, and Supply Chain teams to ensure that our bids are accurate, competitive, and delivered on time.

At Christian Brothers Automotive, we are always looking for passionate individuals who are eager to contribute to our mission of providing exceptional automotive repair services. Our team values integrity, quality, and customer satisfaction. If you're interested in joining a supportive environment that encourages growth and development, we invite you to submit a general application.

destinationknot seeks a Customer Support Specialist in Houston, Texas, with a focus on cruise travel. This position centers on assisting clients as they plan and enjoy their cruise experiences. The role requires strong communication skills and a customer-first mindset. Role overview This specialist acts as the main contact for cruise customers, providing guidance and support throughout the booking and travel process. Each day brings a range of questions and requests from clients looking for accurate information and timely solutions. What you will do Act as the first point of contact for cruise customers Respond to questions about cruise options and itineraries Resolve issues and address concerns to help ensure a smooth travel experience Share clear, helpful details to support customers in making decisions

Job #: EE25082Position: Sales Application EngineerPreferred Locations: Houston, TX; Arizona; Oregon; WashingtonDepartment: Energy & Infrastructure Solutions / Sales Application Engineering / Renewable Energy SystemsRole Overview: As a Sales Application Engineer, you will play a crucial role in the preparation of precise commercial proposals and technical specifications for solar photovoltaic (PV) and battery energy storage system projects. Your expertise will be instrumental in cultivating relationships with clients and vendors, enabling you to define integrated solutions and develop a robust pipeline in the photovoltaic inverter market.Key Responsibilities:Draft commercial proposals and technical specifications in response to clients’ Request for Quote (RFQ) requirements.Lead the development of technical and commercial proposals for small-scale projects with minimal supervision.Provide technical guidance throughout the proposal preparation, review, and finalization stages.Communicate effectively with clients and internal engineering teams to convey project requirements.Collaborate with clients and original equipment manufacturers (OEMs) to define comprehensive project solutions, including hardware and software needs.Design innovative technical solutions to address client challenges.Prepare detailed cost elements for technical specifications and devise pricing strategies to optimize project margins.Evaluate supplier proposals to identify the most technically sound and economically viable solutions.Solicit client feedback to identify potential enhancements in products or services.Provide insights for product and system improvements to management.Ensure technical accuracy in promotional materials.Identify and propose new solutions, products, and applications to foster business growth.Monitor industry trends and competitor offerings to recommend new product features.Prepare and deliver presentations at technical conferences and client meetings as required.

Join our innovative team at Sonsoft Inc. as a .NET WPF Application Development Architect. In this pivotal role, you will lead the design and implementation of cutting-edge applications, utilizing your expertise in .NET and WPF technologies. Your contributions will directly impact our products and enhance user experiences.We are seeking a creative problem-solver with a passion for technology and a strong desire to drive projects from concept to completion. You will collaborate with cross-functional teams to ensure high-quality software delivery.

The Senior Applications Analyst specializing in Epic Ambulatory plays a crucial role in delivering expert-level support and configuration for assigned applications. This position involves assisting, training, and providing support to customers and junior analysts in the operation and management of systems. Additionally, the Senior Applications Analyst mentors junior team members, enhancing their skills and knowledge. Collaborating with stakeholders across all levels of the organization, the analyst works to improve understanding of available tools to boost operational efficiencies. This role also entails leading troubleshooting efforts, managing changes, and ensuring the high-quality delivery of application availability.Key responsibilities include overseeing application administration, contributing to budgeting and project management, and ensuring that IT services align with organizational goals and values. As a vital part of the team, the Senior Applications Analyst embodies the I CARE values of Integrity, Compassion, Accountability, Respect, and Excellence, focusing on patient/customer safety and delivering exceptional service.

Immediate Hiring!Join our dynamic team as a Garden Spray Technician / Chemical Applicator. We are looking for an experienced professional to apply chemicals and fertilizers in high-end estate gardens.Ideal candidates will possess a clean driving record and a passion for maintaining beautiful landscapes.We offer a competitive salary along with a comprehensive benefits package including health and dental insurance, disability and life insurance, 401(k), paid time off, and more!Apply today and we will reach out promptly!

BuzzClan LLC is hiring an AI Application Developer for a contract position based in Houston. This role centers on designing, building, and deploying AI-driven applications that support business goals. Role overview The AI Application Developer will work with a team to create solutions that use artificial intelligence and machine learning. The position involves hands-on development, from initial design through implementation, using current AI technologies. Collaboration Expect to work closely with other professionals to deliver applications that use advanced AI features. The team values technical skill and creative problem-solving. Location This contract role is based in Houston.

At Christian Brothers Automotive, we are always looking for passionate individuals who are eager to join our team. If you're enthusiastic about the automotive industry and want to be part of a company that values integrity and excellence, we encourage you to submit your general application. While specific positions may not be listed, your application will be reviewed for potential openings that align with your skills and interests.

Dane Street LLC is actively seeking to expand our esteemed panel of orthopedic surgery experts. As a national Independent Review Organization, we cater to a diverse and robust legal clientele. With our recent growth, we are in search of qualified physicians to join our panel and assist with Texas Contra-Affidavit and expert witness requests. This opportunity not only provides supplemental income but allows you to manage your caseload according to your availability and preferences. Our physicians operate as independent contractors (1099) and are compensated on a per-case basis.Essential Qualifications:To qualify as a Physician Reviewer/Advisor in support of Dane Street Legal Services IMEs, candidates must possess an active Texas medical license, current practice, and board certification in Orthopedic Surgery. The selected expert will be tasked with reviewing medical records, addressing clinical inquiries, evaluating the medical necessity of treatments, and considering customary charges for services. Familiarity with the Counter-Affidavit process, including deposition and trial expertise, is highly preferred. Proficiency in applying CPT codes in conjunction with customary rates and state fee schedules is crucial.Key Responsibilities:Review medical records and complete the Counter-Affidavit process based on clinical expertise and Texas practice standards, addressing all relevant inquiries and fee concerns.Timely provide any criteria used in the review along with the report.Ensure cases are returned by the specified due date and time.Address additional clarifications, including addenda (with extra compensation), and respond to client inquiries as necessary.Benefits:Significant opportunity for supplemental income.Flexible scheduling with predictable working hours tailored to your availability.No doctor-patient relationship is established, ensuring advisory-only opinions.Enhance your industry expertise, contributing to your medical practice with in-depth medical necessity and utilization review knowledge.Grow your credentials in Independent Medical Exams and physician advisory services.No-show and late cancellation fees to protect your time.All cases are fully prepared, ensuring streamlined workflows, complimentary transcription services, and access to a user-friendly work portal.

Join the team at Christian Brothers Automotive, a leading automotive service provider dedicated to delivering exceptional customer experiences. We are currently accepting general applications for a variety of roles. This is an excellent opportunity for individuals looking to start or advance their career in the automotive industry.

Homebase seeks a Workplace Experience Coordinator to join the Houston office. This onsite role centers on supporting a productive and welcoming environment for both staff and guests. Key Responsibilities Oversee daily office operations to ensure smooth workflows and address any issues that arise Foster a friendly and inviting atmosphere for all employees and visitors Assist with programs and activities designed to boost employee engagement and morale Workplace Focus This position is based onsite in Houston. The coordinator plays an active part in shaping the day-to-day experience for everyone in the office.