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Experience Level
Entry Level
About the job
Alpha Insight Inc. seeks a Customer Support Manager based in Houston. This position leads the customer service team and ensures daily operations run smoothly. The main goal is to maintain high customer satisfaction across all interactions.
What you will do
Direct and support the daily work of the customer support team
Track team performance and assist in setting clear goals
Create and deliver training programs to strengthen skills and maintain consistency
Apply service practices that enhance the client experience
Collect customer feedback and use it to improve support processes
Collaborate with both customers and team members to foster a positive, solution-oriented environment
Requirements
Strong communication abilities
Background in leading or managing a customer support or service team
Interest in developing people and refining processes
Dedication to helping others and building positive relationships
Role overview Alpha Insight Inc. seeks a Customer Support Manager based in Houston. This position leads the customer service team and ensures daily operations run smoothly. The main goal is to maintain high customer satisfaction across all interactions. What you will do Direct and support the daily work of the customer support team Track team performance and…
We are seeking a dynamic and experienced Customer Service Manager to join our team at Oldcastle Building Envelope in Houston, TX. In this pivotal role, you will oversee our customer service operations, ensuring that our clients receive outstanding support and service.Your responsibilities will include managing customer service representatives, developing training programs, and implementing strategies to improve customer satisfaction. You will also handle escalated customer issues and work closely with other departments to enhance service delivery.
Join our dynamic team at Alpha Insight Inc. as a Customer Support Specialist! In this role, you will be the first point of contact for our valued customers, ensuring that their queries and concerns are handled with the utmost care and professionalism. You will play a crucial role in maintaining our reputation for exceptional customer service.Your responsibilities will include responding to customer inquiries, resolving issues, and providing product information in a friendly and efficient manner. This is an exciting opportunity for individuals looking to start their career in customer service, where you will receive comprehensive training and support.
Join our team as a Remote Customer Support Representative, where you will play a pivotal role in delivering exceptional service to our diverse clientele. Your responsibilities will include addressing customer inquiries, providing effective solutions, and ensuring a positive customer experience. This position offers the flexibility of remote work, allowing you to balance your professional and personal life.
destinationknot seeks a Customer Support Specialist in Houston, Texas, with a focus on cruise travel. This position centers on assisting clients as they plan and enjoy their cruise experiences. The role requires strong communication skills and a customer-first mindset. Role overview This specialist acts as the main contact for cruise customers, providing guidance and support throughout the booking and travel process. Each day brings a range of questions and requests from clients looking for accurate information and timely solutions. What you will do Act as the first point of contact for cruise customers Respond to questions about cruise options and itineraries Resolve issues and address concerns to help ensure a smooth travel experience Share clear, helpful details to support customers in making decisions
Join WGC as the IS Desktop Support Manager, where you will lead a dynamic team committed to delivering exceptional desktop support services. You will oversee the support and maintenance of desktop systems, ensuring that our employees have the tools they need for maximum productivity. This role involves strategic planning, implementation of best practices in IT support, and fostering a collaborative environment.
As a Business Development Manager at Mindful Support Services, you will play a pivotal role in expanding our reach within the mental health care sector. Your primary responsibility will be to identify new business opportunities, cultivate relationships with key stakeholders, and drive strategic initiatives that enhance our service offerings. You will work closely with our clinical team to ensure alignment with our mission and values while fostering partnerships that lead to improved mental health outcomes.
At OptiSigns, we are driven by a bold vision: to emerge as the leading digital signage platform worldwide, outpacing our competitors and spearheading innovation in the industry. As a vibrant and rapidly growing company, we are at the forefront of digital signage technology. Joining our team presents a unique opportunity to significantly impact our customers' success while advancing your own career.Your Role: As a SaaS Customer Success Specialist, you will play a pivotal role in our mission, merging technical know-how with exceptional customer service to provide an unparalleled experience. This position is tailored for early-career professionals eager to learn, advance, and contribute meaningfully. Your responsibilities will include:Product Demonstrations: Conducting engaging and informative product demos to highlight our innovative digital signage solutions.Client Onboarding: Facilitating a smooth transition for new customers, ensuring they have the necessary support and tools for success.Troubleshooting & Technical Support: Collaborating with customers to resolve technical challenges, enhancing your problem-solving skills and expanding your understanding of digital signage and A/V systems.Customer Relationship Management: Utilizing CRM and ticketing systems to maintain organized and efficient customer interactions, fostering high satisfaction and retention levels.Investment Guidance: Assisting customers in making informed, strategic decisions regarding their digital signage projects, regardless of their business size.
Full-time|$26/hr - $26/hr|On-site|Houston, Texas, United States
Become a Vital Part of Our Team!At DSI Systems, we boast over 40 years of expertise in sales enablement and tailored business solutions, consistently delivering enhanced value to our clients and partners. We are searching for dedicated individuals excited to thrive in the realms of sales and customer service. Our vibrant and fulfilling work environment enables you to grow alongside us while creating a meaningful impact.Position SummaryThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail spaces. You will interact directly with customers and retail partners to address issues related to accounts, billing, devices, and services, often in high-pressure, fast-paced circumstances. Achieving success in this role demands excellent communication abilities, emotional resilience, a comfort level with technology, and the capacity to maintain composure, accuracy, and professionalism in a dynamic retail atmosphere. Essential Duties and Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented assistance to AT&T customers within national retail settings.Address inquiries regarding billing, account modifications, plan adjustments, device support, and service-related issues.Diagnose problems with wireless devices, network connectivity, and feature functionalities.Efficiently operate in high-traffic retail environments, consistently maintaining focus, professionalism, and service quality during peak periods and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail employees and third-party labor partners.Act as the primary representative for AT&T with these partners, leading in-store support for escalated customer issues.Engage proactively with store leadership to resolve customer concerns, fostering partnership alignment, and ensuring a top-tier customer experience.Work Environment & Schedule Expectations Work is performed in a retail setting, requiring standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-centric environments with frequent interaction and problem-solving requirements.Operational ExcellenceSimultaneously navigate multiple systems while interacting with customers in real-time.Thoroughly and accurately document all customer interactions.Comply with company policies, regulatory requirements, and privacy standards.Meet or exceed performance indicators, including quality, efficiency, and customer satisfaction metrics.Implement and uphold approved planograms for mobile devices and signage.
About the Role: The Customer Relations Manager plays a pivotal role in ensuring a seamless homebuying experience for our valued customers. This position involves direct engagement with home buyers regarding customer service and warranty matters, fostering a positive relationship throughout their journey. Key Responsibilities: Oversee all interactions involving Homeowners, potential buyers, trades, and division staff. Ensure compliance with the company's policies and procedures. Address and resolve customer issues in collaboration with team members and trade partners. Take full ownership of each Homeowner's experience from escrow closure to the home’s statute of limitations. Follow up on all customer issues until resolution. Supervise and facilitate the progress and completion of repairs by trade partners and designated personnel. Present a professional image at all times. Meet with each buyer during the New Buyer Orientation (NBO) and Pre-Drywall Orientation (PDO). Educate Homeowners on all products and warranties associated with their homes. Clearly explain the Company's Limited Warranty to each Homeowner. Ensure Homeowners understand the procedures for requesting customer service and emergency support. Facilitate timely responses, actions, and resolutions for all customer inquiries. Communicate relevant work to the Customer Relations Coordinator. Participate in root-cause analysis for issues and provide recommendations to management. Manage trades to ensure service requests are completed to customer satisfaction. Execute service-related tasks as requested (adjustments and repairs). Build and maintain positive relationships with internal and external customers. Assess trade accountability for back charges and purchase orders. Authorize payments for work performed within established approval limits. Adhere to applicable legal protocols and processes. Provide leadership with regular updates on escalated issues. Review and support Century's Construction Standards. Complete other duties as assigned. Your Qualifications: Exceptional customer service skills. Strong communication abilities with a professional and friendly demeanor. Ability to maintain composure in high-pressure situations. Experience in customer relations or a related field is preferred. Strong problem-solving skills and attention to detail. Ability to work collaboratively with diverse teams. Proficient in using customer relationship management (CRM) software. Availability to work flexible hours as needed.
Full-time|$68.8K/yr - $75.6K/yr|Hybrid|Houston, Texas, United States
Unlocking the Potential of AI in MRI Technology.At Orbem, we harness the power of artificial intelligence to revolutionize MRI technology, providing unparalleled insights across various sectors, from agriculture to healthcare. Our mission is to transform an extensive biological dataset into actionable intelligence, promoting sustainability and enhancing quality while minimizing waste.Founded in Munich, Germany, and now operating in Houston, Texas, we pride ourselves on our exceptional team that is pioneering innovations to redefine how we perceive and understand biological materials.Be a part of our journey to discover what's possible. Join us!Associate Technical Support ManagerStarting Date: ImmediateAnnual Salary: $68,750 - $75,625Stock Options: Up to $20,000 in company sharesWork Model: Full-time, Hybrid in Houston, TexasYour ResponsibilitiesAs an Associate Technical Support Manager at Orbem, you will play a crucial role in assisting our customers with our advanced AI-driven MRI scanning solutions across various international locations. Your responsibilities will include:Providing prompt and accurate responses to customer inquiries, addressing their technical support needs.Prioritizing and monitoring support tickets, escalating more complex issues to senior members as necessary.Troubleshooting and resolving routine technical problems, guiding customers through solutions and offering expert advice.Documenting customer interactions, issues, and solutions in our CRM system to foster continuous improvement.Collaborating with product, hardware, and software teams to ensure efficient issue resolution, minimizing customer downtime, and enhancing overall satisfaction.This position offers a unique opportunity to be part of a pioneering team that is launching our U.S. operations, allowing you to influence the future of MRI technology from the outset.
Job OverviewAs a Customer Service Representative at PulseMediaNL, you will be the face of our company, embodying our dedication to exceptional customer experience. Your primary responsibility will be to assist customers throughout their engagement with us, addressing inquiries, offering guidance, and ensuring they fully utilize our services.This position is perfect for an individual who is compassionate, solution-focused, and excels in a dynamic, technology-driven environment.Your ResponsibilitiesCustomer Interaction & SupportPromptly respond to customer inquiries through email, chat, and phone with professionalismProvide clear and precise information regarding products, services, and proceduresEnsure every customer interaction is positive, helpful, and contributes to customer satisfactionProblem SolvingEffectively investigate and resolve customer issues, escalating to management when necessaryTake full ownership of customer concerns from initial contact through to resolutionFollow up with customers to guarantee satisfaction and resolutionEnhancing Customer ExperienceIdentify recurring customer issues and communicate findings with internal teamsAssist in the enhancement of support processes and the overall customer journeyMaintain accurate records of customer interactions using internal systemsTeam CollaborationCollaborate with Sales, Operations, and Product teams to meet customer needsSupport internal initiatives aimed at improving customer satisfaction and retention
Join our dynamic team at alphabeinsightinc as a Customer Service Representative! We are looking for enthusiastic individuals who are passionate about providing exceptional support to our clients. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a seamless experience.As a key member of our customer service team, you will be responsible for:Handling customer inquiries via phone, email, and chat.Providing accurate information and solutions to customer problems.Maintaining customer satisfaction and fostering strong relationships.Collaborating with other departments to enhance service delivery.
As the Agency Support Specialist at Leavitt Group, you will be the welcoming face of our organization, ensuring a professional and cordial experience for all visitors, callers, and clients. You will play a vital role in managing our main phone line, overseeing incoming and outgoing mail, supporting our marketing documentation within the Agency Management System (AMS), and assisting with various administrative tasks as assigned by the COO.Key ResponsibilitiesFront Desk & CommunicationProfessionally answer, screen, and route incoming calls on our main line.Greet and assist visitors, clients, and vendors, promptly notifying relevant staff of their arrivals.Maintain a clean, organized, and welcoming reception area.Mail & Office CoordinationReceive, sort, and distribute mail and packages efficiently.Prepare and send outgoing mail and shipments.Coordinate with delivery services and vendors as required.Administrative & Marketing SupportDocument and track marketing activities in the AMS as directed.Ensure accurate record-keeping and timely data entry.Assist with filing, scanning, copying, and preparing documents.General SupportProvide administrative support to leadership and staff as needed.Assist with special projects and other tasks as they arise.Maintain confidentiality of sensitive information consistently.
Domino's Pizza in Houston is looking for a Customer Service Representative to join the team. This position centers on helping customers place orders, answering questions, and making sure each guest has a positive experience from the moment they call or walk in. Main responsibilities Accurately take customer orders, both in person and over the phone Respond to customer inquiries and resolve questions promptly Contribute to a friendly, welcoming atmosphere in the store Assist with daily store operations to keep things running smoothly Role focus This role emphasizes clear communication, attention to detail, and a helpful attitude throughout each shift. Team members support both customers and coworkers to create a positive Domino's experience in Houston.
About PLS®:At PLS, we believe you deserve better! Established in 1997 by Bob and Dan Wolfberg, PLS – which stands for People, Location, Service – is a premier retail provider of financial services. With over 200 financial service centers across 12 states, headquartered in Chicago, we prioritize our customers by offering convenient, transparent, and often more affordable financial solutions. Our check cashing stores empower consumers to manage their financial needs effectively, making us a trusted partner in their daily lives. Position Overview:As a Customer Service Specialist (CSS), you will be the welcoming face of PLS, serving as the primary point of contact for our valued customers. Your role is crucial in delivering exceptional customer service and educating clients on our diverse range of products and services. You will uphold our company’s quality standards and adhere to all relevant policies and procedures.
At PLS® (People – Location – Service), we believe you deserve better! As a Customer Service Specialist, you will be the first point of contact for our valued customers, embodying the PLS commitment to exceptional service. Your role involves educating customers about our diverse financial products while ensuring compliance with all regulations and maintaining our high-quality service standards. Join our dynamic team and help us make a difference in the financial wellbeing of our community.
ifs1 is looking for an IT Support Engineer in Houston to help keep systems reliable and users productive. This position focuses on resolving technical issues and supporting daily IT operations across the company. What you will do Troubleshoot hardware and software problems for users Respond to and manage technical support requests Work with other IT team members to improve and maintain the company’s technology infrastructure What we look for Experience solving technical problems in a support environment Ability to communicate clearly with users and team members Interest in technology and a strong approach to problem-solving This role offers the chance to make a direct impact on IT operations at ifs1 while working alongside other technology professionals.
Join our dynamic team at Oldcastle Building Envelope as a Customer Service Representative! In this vital role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will assist customers with inquiries, process orders, and ensure a seamless communication flow between departments. Your dedication to customer satisfaction is key to our success.
Join Artech Information Systems LLC as a Deskside Support Technician in Houston, Texas, where you will play a crucial role in providing exceptional IT support to our clients. Your responsibilities will include troubleshooting hardware and software issues, assisting users with technical queries, and ensuring smooth operation of IT systems.
Role overview Alpha Insight Inc. seeks a Customer Support Manager based in Houston. This position leads the customer service team and ensures daily operations run smoothly. The main goal is to maintain high customer satisfaction across all interactions. What you will do Direct and support the daily work of the customer support team Track team performance and…
We are seeking a dynamic and experienced Customer Service Manager to join our team at Oldcastle Building Envelope in Houston, TX. In this pivotal role, you will oversee our customer service operations, ensuring that our clients receive outstanding support and service.Your responsibilities will include managing customer service representatives, developing training programs, and implementing strategies to improve customer satisfaction. You will also handle escalated customer issues and work closely with other departments to enhance service delivery.
Join our dynamic team at Alpha Insight Inc. as a Customer Support Specialist! In this role, you will be the first point of contact for our valued customers, ensuring that their queries and concerns are handled with the utmost care and professionalism. You will play a crucial role in maintaining our reputation for exceptional customer service.Your responsibilities will include responding to customer inquiries, resolving issues, and providing product information in a friendly and efficient manner. This is an exciting opportunity for individuals looking to start their career in customer service, where you will receive comprehensive training and support.
Join our team as a Remote Customer Support Representative, where you will play a pivotal role in delivering exceptional service to our diverse clientele. Your responsibilities will include addressing customer inquiries, providing effective solutions, and ensuring a positive customer experience. This position offers the flexibility of remote work, allowing you to balance your professional and personal life.
destinationknot seeks a Customer Support Specialist in Houston, Texas, with a focus on cruise travel. This position centers on assisting clients as they plan and enjoy their cruise experiences. The role requires strong communication skills and a customer-first mindset. Role overview This specialist acts as the main contact for cruise customers, providing guidance and support throughout the booking and travel process. Each day brings a range of questions and requests from clients looking for accurate information and timely solutions. What you will do Act as the first point of contact for cruise customers Respond to questions about cruise options and itineraries Resolve issues and address concerns to help ensure a smooth travel experience Share clear, helpful details to support customers in making decisions
Join WGC as the IS Desktop Support Manager, where you will lead a dynamic team committed to delivering exceptional desktop support services. You will oversee the support and maintenance of desktop systems, ensuring that our employees have the tools they need for maximum productivity. This role involves strategic planning, implementation of best practices in IT support, and fostering a collaborative environment.
As a Business Development Manager at Mindful Support Services, you will play a pivotal role in expanding our reach within the mental health care sector. Your primary responsibility will be to identify new business opportunities, cultivate relationships with key stakeholders, and drive strategic initiatives that enhance our service offerings. You will work closely with our clinical team to ensure alignment with our mission and values while fostering partnerships that lead to improved mental health outcomes.
At OptiSigns, we are driven by a bold vision: to emerge as the leading digital signage platform worldwide, outpacing our competitors and spearheading innovation in the industry. As a vibrant and rapidly growing company, we are at the forefront of digital signage technology. Joining our team presents a unique opportunity to significantly impact our customers' success while advancing your own career.Your Role: As a SaaS Customer Success Specialist, you will play a pivotal role in our mission, merging technical know-how with exceptional customer service to provide an unparalleled experience. This position is tailored for early-career professionals eager to learn, advance, and contribute meaningfully. Your responsibilities will include:Product Demonstrations: Conducting engaging and informative product demos to highlight our innovative digital signage solutions.Client Onboarding: Facilitating a smooth transition for new customers, ensuring they have the necessary support and tools for success.Troubleshooting & Technical Support: Collaborating with customers to resolve technical challenges, enhancing your problem-solving skills and expanding your understanding of digital signage and A/V systems.Customer Relationship Management: Utilizing CRM and ticketing systems to maintain organized and efficient customer interactions, fostering high satisfaction and retention levels.Investment Guidance: Assisting customers in making informed, strategic decisions regarding their digital signage projects, regardless of their business size.
Full-time|$26/hr - $26/hr|On-site|Houston, Texas, United States
Become a Vital Part of Our Team!At DSI Systems, we boast over 40 years of expertise in sales enablement and tailored business solutions, consistently delivering enhanced value to our clients and partners. We are searching for dedicated individuals excited to thrive in the realms of sales and customer service. Our vibrant and fulfilling work environment enables you to grow alongside us while creating a meaningful impact.Position SummaryThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail spaces. You will interact directly with customers and retail partners to address issues related to accounts, billing, devices, and services, often in high-pressure, fast-paced circumstances. Achieving success in this role demands excellent communication abilities, emotional resilience, a comfort level with technology, and the capacity to maintain composure, accuracy, and professionalism in a dynamic retail atmosphere. Essential Duties and Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented assistance to AT&T customers within national retail settings.Address inquiries regarding billing, account modifications, plan adjustments, device support, and service-related issues.Diagnose problems with wireless devices, network connectivity, and feature functionalities.Efficiently operate in high-traffic retail environments, consistently maintaining focus, professionalism, and service quality during peak periods and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail employees and third-party labor partners.Act as the primary representative for AT&T with these partners, leading in-store support for escalated customer issues.Engage proactively with store leadership to resolve customer concerns, fostering partnership alignment, and ensuring a top-tier customer experience.Work Environment & Schedule Expectations Work is performed in a retail setting, requiring standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-centric environments with frequent interaction and problem-solving requirements.Operational ExcellenceSimultaneously navigate multiple systems while interacting with customers in real-time.Thoroughly and accurately document all customer interactions.Comply with company policies, regulatory requirements, and privacy standards.Meet or exceed performance indicators, including quality, efficiency, and customer satisfaction metrics.Implement and uphold approved planograms for mobile devices and signage.
About the Role: The Customer Relations Manager plays a pivotal role in ensuring a seamless homebuying experience for our valued customers. This position involves direct engagement with home buyers regarding customer service and warranty matters, fostering a positive relationship throughout their journey. Key Responsibilities: Oversee all interactions involving Homeowners, potential buyers, trades, and division staff. Ensure compliance with the company's policies and procedures. Address and resolve customer issues in collaboration with team members and trade partners. Take full ownership of each Homeowner's experience from escrow closure to the home’s statute of limitations. Follow up on all customer issues until resolution. Supervise and facilitate the progress and completion of repairs by trade partners and designated personnel. Present a professional image at all times. Meet with each buyer during the New Buyer Orientation (NBO) and Pre-Drywall Orientation (PDO). Educate Homeowners on all products and warranties associated with their homes. Clearly explain the Company's Limited Warranty to each Homeowner. Ensure Homeowners understand the procedures for requesting customer service and emergency support. Facilitate timely responses, actions, and resolutions for all customer inquiries. Communicate relevant work to the Customer Relations Coordinator. Participate in root-cause analysis for issues and provide recommendations to management. Manage trades to ensure service requests are completed to customer satisfaction. Execute service-related tasks as requested (adjustments and repairs). Build and maintain positive relationships with internal and external customers. Assess trade accountability for back charges and purchase orders. Authorize payments for work performed within established approval limits. Adhere to applicable legal protocols and processes. Provide leadership with regular updates on escalated issues. Review and support Century's Construction Standards. Complete other duties as assigned. Your Qualifications: Exceptional customer service skills. Strong communication abilities with a professional and friendly demeanor. Ability to maintain composure in high-pressure situations. Experience in customer relations or a related field is preferred. Strong problem-solving skills and attention to detail. Ability to work collaboratively with diverse teams. Proficient in using customer relationship management (CRM) software. Availability to work flexible hours as needed.
Full-time|$68.8K/yr - $75.6K/yr|Hybrid|Houston, Texas, United States
Unlocking the Potential of AI in MRI Technology.At Orbem, we harness the power of artificial intelligence to revolutionize MRI technology, providing unparalleled insights across various sectors, from agriculture to healthcare. Our mission is to transform an extensive biological dataset into actionable intelligence, promoting sustainability and enhancing quality while minimizing waste.Founded in Munich, Germany, and now operating in Houston, Texas, we pride ourselves on our exceptional team that is pioneering innovations to redefine how we perceive and understand biological materials.Be a part of our journey to discover what's possible. Join us!Associate Technical Support ManagerStarting Date: ImmediateAnnual Salary: $68,750 - $75,625Stock Options: Up to $20,000 in company sharesWork Model: Full-time, Hybrid in Houston, TexasYour ResponsibilitiesAs an Associate Technical Support Manager at Orbem, you will play a crucial role in assisting our customers with our advanced AI-driven MRI scanning solutions across various international locations. Your responsibilities will include:Providing prompt and accurate responses to customer inquiries, addressing their technical support needs.Prioritizing and monitoring support tickets, escalating more complex issues to senior members as necessary.Troubleshooting and resolving routine technical problems, guiding customers through solutions and offering expert advice.Documenting customer interactions, issues, and solutions in our CRM system to foster continuous improvement.Collaborating with product, hardware, and software teams to ensure efficient issue resolution, minimizing customer downtime, and enhancing overall satisfaction.This position offers a unique opportunity to be part of a pioneering team that is launching our U.S. operations, allowing you to influence the future of MRI technology from the outset.
Job OverviewAs a Customer Service Representative at PulseMediaNL, you will be the face of our company, embodying our dedication to exceptional customer experience. Your primary responsibility will be to assist customers throughout their engagement with us, addressing inquiries, offering guidance, and ensuring they fully utilize our services.This position is perfect for an individual who is compassionate, solution-focused, and excels in a dynamic, technology-driven environment.Your ResponsibilitiesCustomer Interaction & SupportPromptly respond to customer inquiries through email, chat, and phone with professionalismProvide clear and precise information regarding products, services, and proceduresEnsure every customer interaction is positive, helpful, and contributes to customer satisfactionProblem SolvingEffectively investigate and resolve customer issues, escalating to management when necessaryTake full ownership of customer concerns from initial contact through to resolutionFollow up with customers to guarantee satisfaction and resolutionEnhancing Customer ExperienceIdentify recurring customer issues and communicate findings with internal teamsAssist in the enhancement of support processes and the overall customer journeyMaintain accurate records of customer interactions using internal systemsTeam CollaborationCollaborate with Sales, Operations, and Product teams to meet customer needsSupport internal initiatives aimed at improving customer satisfaction and retention
Join our dynamic team at alphabeinsightinc as a Customer Service Representative! We are looking for enthusiastic individuals who are passionate about providing exceptional support to our clients. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a seamless experience.As a key member of our customer service team, you will be responsible for:Handling customer inquiries via phone, email, and chat.Providing accurate information and solutions to customer problems.Maintaining customer satisfaction and fostering strong relationships.Collaborating with other departments to enhance service delivery.
As the Agency Support Specialist at Leavitt Group, you will be the welcoming face of our organization, ensuring a professional and cordial experience for all visitors, callers, and clients. You will play a vital role in managing our main phone line, overseeing incoming and outgoing mail, supporting our marketing documentation within the Agency Management System (AMS), and assisting with various administrative tasks as assigned by the COO.Key ResponsibilitiesFront Desk & CommunicationProfessionally answer, screen, and route incoming calls on our main line.Greet and assist visitors, clients, and vendors, promptly notifying relevant staff of their arrivals.Maintain a clean, organized, and welcoming reception area.Mail & Office CoordinationReceive, sort, and distribute mail and packages efficiently.Prepare and send outgoing mail and shipments.Coordinate with delivery services and vendors as required.Administrative & Marketing SupportDocument and track marketing activities in the AMS as directed.Ensure accurate record-keeping and timely data entry.Assist with filing, scanning, copying, and preparing documents.General SupportProvide administrative support to leadership and staff as needed.Assist with special projects and other tasks as they arise.Maintain confidentiality of sensitive information consistently.
Domino's Pizza in Houston is looking for a Customer Service Representative to join the team. This position centers on helping customers place orders, answering questions, and making sure each guest has a positive experience from the moment they call or walk in. Main responsibilities Accurately take customer orders, both in person and over the phone Respond to customer inquiries and resolve questions promptly Contribute to a friendly, welcoming atmosphere in the store Assist with daily store operations to keep things running smoothly Role focus This role emphasizes clear communication, attention to detail, and a helpful attitude throughout each shift. Team members support both customers and coworkers to create a positive Domino's experience in Houston.
About PLS®:At PLS, we believe you deserve better! Established in 1997 by Bob and Dan Wolfberg, PLS – which stands for People, Location, Service – is a premier retail provider of financial services. With over 200 financial service centers across 12 states, headquartered in Chicago, we prioritize our customers by offering convenient, transparent, and often more affordable financial solutions. Our check cashing stores empower consumers to manage their financial needs effectively, making us a trusted partner in their daily lives. Position Overview:As a Customer Service Specialist (CSS), you will be the welcoming face of PLS, serving as the primary point of contact for our valued customers. Your role is crucial in delivering exceptional customer service and educating clients on our diverse range of products and services. You will uphold our company’s quality standards and adhere to all relevant policies and procedures.
At PLS® (People – Location – Service), we believe you deserve better! As a Customer Service Specialist, you will be the first point of contact for our valued customers, embodying the PLS commitment to exceptional service. Your role involves educating customers about our diverse financial products while ensuring compliance with all regulations and maintaining our high-quality service standards. Join our dynamic team and help us make a difference in the financial wellbeing of our community.
ifs1 is looking for an IT Support Engineer in Houston to help keep systems reliable and users productive. This position focuses on resolving technical issues and supporting daily IT operations across the company. What you will do Troubleshoot hardware and software problems for users Respond to and manage technical support requests Work with other IT team members to improve and maintain the company’s technology infrastructure What we look for Experience solving technical problems in a support environment Ability to communicate clearly with users and team members Interest in technology and a strong approach to problem-solving This role offers the chance to make a direct impact on IT operations at ifs1 while working alongside other technology professionals.
Join our dynamic team at Oldcastle Building Envelope as a Customer Service Representative! In this vital role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will assist customers with inquiries, process orders, and ensure a seamless communication flow between departments. Your dedication to customer satisfaction is key to our success.
Join Artech Information Systems LLC as a Deskside Support Technician in Houston, Texas, where you will play a crucial role in providing exceptional IT support to our clients. Your responsibilities will include troubleshooting hardware and software issues, assisting users with technical queries, and ensuring smooth operation of IT systems.
