About the job
About Lucid Motors
Lucid Motors designs and builds luxury electric vehicles that focus on performance, intelligence, and comfort. The team is dedicated to reimagining the electric vehicle experience, combining innovative engineering with thoughtful design. Every decision centers on delivering value to both drivers and the environment, with the goal of empowering customers to shape their own journeys.
Lucid encourages collaboration among talented professionals and fosters a supportive environment for those who want to make a real impact. The company values sustainability and offers more than just competitive pay, a place where innovators can thrive.
Role Overview: Service Advisor
The Service Advisor in Houston, TX, is a key point of contact for Lucid Motors clients. This role ensures every customer receives attentive, knowledgeable support throughout the service process. The Service Advisor manages each step, from initial greeting to vehicle return, upholding Lucid’s high standards.
Main Responsibilities
- Welcome clients promptly and professionally upon arrival.
- Consult with technicians to understand and address client concerns.
- Document client issues clearly for accurate diagnosis and repair.
- Communicate service options, including estimated timeframes and costs.
- Oversee maintenance and repair work, ensuring vehicles meet Lucid’s quality standards before delivery back to clients.
Location
Houston, TX

