Complaints Administrator

As a Complaints Administrator at Wise, you will play a crucial role in ensuring customer satisfaction by efficiently managing and resolving complaints. In this dynamic position, you will be the first point of contact for customer inquiries and will liaise with various departments to ensure timely resolutions. Your analytical skills will be key in identifying…

As a Complaints Officer at wise, you will play a crucial role in ensuring customer satisfaction by effectively addressing and resolving complaints. Your responsibilities will include investigating customer issues, providing timely solutions, and communicating effectively with clients to enhance their experience with our services.

Role Overview Syngenta Group is hiring a Regional Customer Complaint Lead for the APAC region, based in Hyderabad. This role manages the full cycle of customer complaints, focusing on timely and thorough resolution. The position works across teams to address issues, improve service quality, and support customer satisfaction goals. What You Will Do Oversee and coordinate the response to customer complaints throughout the APAC region Collaborate with internal teams to resolve issues and prevent recurrence Analyze complaint data to identify patterns and recommend process improvements Support initiatives that strengthen overall customer experience Who Will Succeed This position suits someone who takes initiative and works well with colleagues from different functions. Experience handling customer issues and a track record of process improvement are valuable. The pace can be demanding, and adaptability is important.

Join IQEQ as a Corporate Administration Officer, a pivotal role where you will support our operational excellence in the dynamic financial services sector. This position is ideal for a detail-oriented individual who is passionate about fostering smooth administrative processes and enhancing our corporate governance.

Senior Systems AdministratorThe Senior Systems Administrator will play a vital role in the Systems Engineering team, reporting directly to the Manager of Systems Engineering. This position is essential for maintaining day-to-day operations of our business infrastructure, which encompasses data center operations, hardware management, operating systems, user administration, virtualization, as well as backups and recovery tasks. The successful candidate will collaborate with team members globally to provide 24/7 support, including being part of an on-call rotation. The ideal Senior Systems Administrator will demonstrate excellent teamwork, actively seeking guidance from team leads while also contributing their own expertise to enhance the team's efficiency. This role requires a proactive approach to maintaining the existing environment and fulfilling user needs on a daily basis. The Senior Systems Administrator will also take an active role in troubleshooting issues, guiding less experienced team members, and developing documentation for standard operating procedures.

Join our dynamic team as a SharePoint Administrator where you will play a pivotal role in managing and optimizing our SharePoint environment. You will be responsible for the configuration, administration, and support of SharePoint sites, ensuring smooth operational performance and user satisfaction.

We are seeking a highly organized and proactive Assistant Manager of Corporate Administration to support our corporate operations in Hyderabad. In this pivotal role, you will assist in managing various administrative tasks, ensuring efficient office operations, and contributing to the overall success of our organization. If you have a passion for administration and a desire to grow within a dynamic company, we invite you to apply.

Join our dynamic team as a Hyperion Administrator where you will play a crucial role in managing and optimizing our Hyperion applications. Your expertise will ensure that our financial reporting and analysis processes run smoothly and efficiently. You will be responsible for system administration, user management, and performance tuning of the Hyperion suite of products.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Linux Administrator. In this role, you will be responsible for managing and maintaining our Linux servers, ensuring high availability and security. Your expertise will contribute significantly to our IT infrastructure and support our growing client base.

At Cision, we are dedicated to empowering individuals to create significant impacts. Here, every voice matters, every idea is valued, and your unique perspective is integral to our shared success. As a member of our global team, you will flourish in an environment that promotes curiosity, collaboration, and innovation while making significant contributions to the brands we support. Join us in redefining the future of communication and fostering authentic connections that truly matter. Whether you are tackling complex challenges or pioneering groundbreaking innovations, your growth is our success, and together, we will shape the conversations of tomorrow. JOB SUMMARY:A highly skilled technical resource responsible for administering, developing, and maintaining Jira, Jira Service Manager, and Confluence. You will support the entire life cycle of the ITSM platform implementation, development, integrations, and processes from strategy and design to training and delivery. Your role includes gathering, documenting, and analyzing business and technical requirements to enhance system capabilities, user experience, and automate process flows.ESSENTIAL FUNCTIONS:· Act as a subject matter expert for Atlassian products, specifically Jira, Jira Service Manager, and Confluence.· Administer and develop Jira, Jira Service Manager, and Confluence.· Manage platform enhancements and workflow design requirements.· Configure and develop capabilities for Atlassian products, including our ITSM (Jira Service Manager) to align with IT Service Management policies, processes, and procedures.· Collect requirements from service owners for new functionalities, reports, and automation.· Comprehend IT and business requirements, with the ability to create, test, and deploy business rules and scripts that fulfill these requirements.· Configure and administer the ITSM platform user interface, screen elements, workflows, mobile interfaces, plugins, and branding.· Manage and administer lists, filters, forms, platform interfaces (to other data sources), and the data within tables, import sets, and the CMDB.· Oversee and administer ITSM users, groups, and various roles.· Assist the Service Catalogue Analyst in developing, building, testing, deploying, and updating items within the Service Catalogue and related items in the Self-Service Portal.· Participate in the development, testing, deployment, and updating of workflows.· Configure and maintain application security across all modules and interfaces.· Identify integration requirements with external systems.

Join our team at Squircle IT Consulting Services Pvt Ltd as an AS/400 Administration Specialist. In this pivotal role, you will manage and maintain our AS/400 systems, ensuring optimal performance and reliability. Your expertise will contribute to our commitment to delivering exceptional IT services to our clients.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Jboss Administrator. In this role, you will be responsible for managing and configuring Jboss servers, ensuring optimal performance and security. Your expertise will contribute to the stability and efficiency of our applications.

We are seeking a skilled AS400 Administrator to join our dynamic team at Squircle IT Consulting Services. The ideal candidate will have a strong background in managing AS400 systems, ensuring their optimal performance and reliability. You will be responsible for system installations, configurations, and maintenance, as well as troubleshooting any issues that arise. Your expertise will help us deliver the highest quality IT solutions to our clients.

Job Summary:As a Windows Server Administrator, you will play a critical role in the provisioning, installation, configuration, operation, maintenance, and patching of our system hardware and software across Microsoft Windows and UNIX-based platforms. You will engage in technical research and development to foster continuous innovation within our infrastructure. This position ensures compliance with both internal and external standards and security requirements for system hardware, operating systems, and software systems.Key Responsibilities:Design and implement solutions to meet various project and operational requirements.Install new servers and reconfigure existing ones, ensuring adherence to standards and project needs.Develop and maintain robust installation and configuration procedures.Contribute to the establishment and maintenance of system standards.Research and propose innovative automation strategies for system administration tasks to maximize resource efficiency.Conduct daily system monitoring to ensure hardware integrity and availability, reviewing logs and confirming the completion of scheduled jobs.Implement regular security monitoring to detect potential intrusions.Support and oversee daily backup operations, ensuring data integrity and successful recovery options.Manage file archival processes and perform data purges as necessary.Provide escalation support and troubleshoot issues as they arise.Coordinate repair and recovery processes for hardware and software failures, communicating with affected parties.Regularly apply OS patches and upgrades, enhancing administrative tools and services as required.Participate in on-call rotations for 24/7 support, including potential evening, overnight, and holiday work.Complete other tasks as assigned by management.

Join our dynamic team at Mattel, Inc. as an Associate Manager of IT Operations, specializing in UNIX/Linux administration. In this pivotal role, you will lead a team of skilled IT professionals, ensuring the seamless operation and reliability of our IT systems. Your expertise will be instrumental in driving efficiency, optimizing processes, and fostering a collaborative working environment.

Join our dynamic team at ProArch as an Oracle Database Administrator (DBA). In this role, you will be responsible for the performance, integrity, and security of our Oracle databases. You will also be involved in the planning and development of the database as well as troubleshooting any issues on behalf of the users.Your expertise will help guide the architecture of our databases, ensuring they are optimized for performance and scalability. A successful candidate will have a deep understanding of Oracle database systems and be ready to tackle complex technical challenges.

We are seeking a skilled MS SQL Administrator to join our dynamic team at Squircle IT Consulting Services Pvt Ltd. In this role, you will be responsible for managing and optimizing our SQL Server databases, ensuring high availability and performance. You will collaborate with developers and other IT staff to support ongoing projects and maintain security standards. Your expertise in SQL Server management will be crucial for enhancing our data management capabilities and providing robust support for our applications.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Teradata Database Administrator. In this role, you will be pivotal in managing and optimizing our Teradata databases. You will ensure data integrity, performance tuning, and support data migration efforts. If you are passionate about database technology and eager to enhance your skills in a collaborative environment, we would love to hear from you!

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Teradata Database Administrator. In this pivotal role, you will manage and optimize our Teradata databases, ensuring high availability and performance. Your expertise will contribute to the successful execution of data operations and support our business intelligence initiatives.

Join our team as an Oracle Applications Database Administrator, where you will play a vital role in maintaining the performance and reliability of Oracle Business Suite 11.5.x and non-Oracle databases. Your responsibilities will encompass a wide range of tasks including database server installations, Oracle Apps and Middleware technology management, schema updates, data migrations, technical upgrades, patches, user management, troubleshooting, backup management, performance tuning, tablespace management, data recovery, and disaster recovery planning. The ideal candidate will showcase exceptional communication skills, technical expertise, and a proactive approach to application maintenance, ensuring responsive support to our clients using Oracle-based applications.