Customer Success Network Engineer

NetBrain Technologies, Inc. is known for its no-code network automation platform, helping IT operations teams manage and scale complex hybrid multi-cloud networks. The Hyderabad-based team supports over 2,500 large organizations worldwide, automating key processes such as diagnostic troubleshooting, outage prevention, and protected change management. Role overview The Customer Success Network Engineer (also called Digital Customer Success Manager) works at the intersection of networking expertise and customer engagement. This hybrid role focuses on helping clients achieve their goals with NetBrain's automation platform. Success in this position requires strong technical skills, a knack for building relationships, and the ability to guide customers through onboarding and ongoing use of the product. What you will do Advocate for NetBrain use cases with assigned customer accounts. Help customers realize the value of automation by demonstrating effective use cases. Work with Services, Support, and R&D teams to encourage adoption of automation solutions. Develop and execute customer success strategies tailored to each client. Leverage digital tools and resources, such as webinars and reusable content, to boost customer engagement. Use Customer Success platforms (like Gainsight) to scale outreach. Deliver low-touch and tech-touch engagement through digital platforms. Provide training and coaching to ensure smooth onboarding and continued platform usage. Partner with Sales to identify opportunities for expanding customer accounts. Requirements 4–6 years of experience in networking, customer success, or post-sales roles, with at least 2 years in customer-facing positions (such as Support Engineer, Post-Sale Engineer, Technical Project Manager, or Delivery Manager). Background in a NOC or complex enterprise network environment (including ISP, Cloud provider, MSP, or Systems Integrator settings). Strong grasp of network protocols and troubleshooting methods. Excellent communication and interpersonal skills. Ability to collaborate effectively within a team. Skilled in using customer success and relationship management tools.

As the Customer Success Engineering Manager at Sonatype, you will lead a dynamic team dedicated to enhancing the customer experience through technical expertise and strategic guidance. Your role will involve overseeing the implementation of our products, ensuring customer satisfaction, and driving continuous improvement initiatives. You will collaborate with various departments to align customer needs with product development, fostering a culture of innovation and excellence. Join us in empowering our customers to achieve their software development goals efficiently.

Join the innovative team at DigitalOcean, where you can make a significant impact in your career. Work alongside a vibrant community of talented professionals dedicated to creating the simplest scalable cloud solutions. If you embrace a growth mindset and thrive in a fast-paced environment, you’ll find a home here. We believe in winning together—learning, having fun, and making a real difference for the dreamers and builders around the globe.We are seeking a Customer Success Engineer II - Database who is enthusiastic about cloud infrastructure and database technologies, dedicated to providing outstanding customer experiences through high-touch, personalized support for our strategic accounts.In this role, you will be part of a dynamic team focused on empowering customers to successfully operate their workloads on our platform. You will closely collaborate with customers to troubleshoot issues, optimize database performance, and guide them on best practices for managed databases and cloud infrastructure.As a Customer Success Engineer II, you will develop a profound technical understanding of database systems and DigitalOcean products, enabling you to tackle increasingly complex customer scenarios. You will work cross-functionally with Product and Engineering teams to ensure exceptional customer outcomes. This position reports to the Manager of Customer Success Engineering.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Network Engineer. We are seeking a skilled professional who is passionate about network design, implementation, and maintenance. In this role, you will collaborate with cross-functional teams to ensure optimal network performance and security. Your expertise will contribute to enhancing our client's connectivity solutions and driving innovation within our projects.

Are you passionate about cloud technology and customer success? Join DigitalOcean as a Senior Customer Success Engineer I specializing in Kubernetes! In this role, you will work closely with our customers to ensure they achieve success with our cloud solutions, particularly Kubernetes. You will provide technical guidance, troubleshoot issues, and build strong relationships with our clients to help them maximize their use of our services.

Join New Era Technology, where our core value of 'People First' drives everything we do. With a global workforce exceeding 3,000 dedicated professionals, we are committed to fostering a workplace that values, empowers, and inspires growth for all. Our mission is to securely connect people, places, and information through comprehensive technology solutions at scale.At New Era, you will immerse yourself in a collaborative culture that emphasizes your personal and professional development. Work alongside industry-certified experts, benefit from ongoing training, and enjoy a competitive benefits package. Guided by our foundational principles of prioritizing people, embracing continuous learning, and thriving through collaboration and inclusion, we nurture our workforce to deliver outstanding customer service.If you aspire to make a significant impact in a supportive, growth-oriented environment, New Era is the ideal place for you. Apply today and help us shape the future of work together.Role: Senior Network EngineerPosition Type: PermanentLocation: Hyderabad / Bangalore (Work from office)PRIMARY DUTIES include but are not limited to:Implementation Triage & Technical EscalationAct as the primary escalation point for complex deployment issues during the Cisco to Fortinet/Juniper migration.Diagnose advanced problems involving Fortinet firewalls, Juniper switches, Juniper access points, and legacy Cisco devices during transitions.Provide real-time support and guidance to field technicians and implementation teams, including root-cause analysis and corrective measures.Change Control & Governance (ServiceNow)Manage the complete lifecycle of network-related change controls within ServiceNow.Create and assess change requests with a focus on precision, risk management, and compliance.Maintain high standards of operational discipline and audit preparedness.Network Engineering & Migration ExecutionLead the configuration, deployment, and optimization of networking solutions.

We are actively searching for a skilled Senior Network Engineer to join our client, a global frontrunner in the technology and media sector, on a full-time, permanent basis. In this pivotal role, you will lead the global network and telecom team, taking charge of technical planning and carrier services. Managing operations in over 20 countries, you will specifically focus on implementing and supporting network infrastructure across North American sites. Our client has been a market leader for over a century, and this is your chance to build a long-term career in a dynamic and stable industry.Key Responsibilities:Design and engineer sophisticated data network solutions, serving as a technical resource to resolve complex issues.Facilitate high client satisfaction by engaging in Change Management Processes, Design Reviews, and collaborative meetings.Coordinate and implement multiple projects efficiently.Participate in the design and support of Internet connections, VPNs, Firewalls, and IDS/IPS.Transform conceptual ideas into comprehensive network designs.Apply knowledge of networking standards and practices including ANSI, IETF, ISO, ITU-T, IEEE, and NIST.Design, implement, and configure IP routing protocols such as BGP-4, ISIS, and OSPF.Demonstrate the ability to work independently while fostering teamwork.Create network diagrams, proposals, and bills of materials, assisting in the selection of networking devices to meet project deadlines.Collaborate with corporate departments, local system personnel, and contractors to oversee the installation and deployment of networking equipment.Assist in developing project scope documents alongside project teams. Limited to no travel is required.

At Wise, we are one of Europe’s fastest growing companies, driven by our mission to revolutionize money transfer by making it borderless. With over 10 million customers worldwide, our rapid growth is a testament to our innovative approach.Current banking systems often hinder the ability to send, spend, or receive money across borders swiftly and affordably. That’s why we are dedicated to building a new financial infrastructure.We are seeking a talented Network Automation Engineer to join our dynamic User Tech team in Hyderabad. This role offers a unique opportunity to leverage your skills and insights to enhance our network infrastructure, ensuring seamless connectivity for our teams across the globe.Your MissionAt Wise, we strive to provide a seamless IT experience, equipping our teams with the tools they need to excel without becoming a bottleneck. We manage 20 offices of varying sizes, where VPN and wireless connectivity are essential. As a Network Engineer, you will collaborate with our Network Engineering team to deliver scalable, stable, and well-documented solutions.Your Contributions Will Include:Enhancing Wise’s office and VPN infrastructure.Mentoring junior team members and sharing your expertise.Collaborating with stakeholders to outline project roadmaps and address challenges effectively.This Role Offers You the Chance To:Engage in a modern, cloud-centric environment where remote connectivity is integral.Shape your impact autonomously, developing your vision in collaboration with your team.Advance your engineering career by solving real business challenges proactively.Contribute to our mission of normalizing borderless money transfers.

Join Zeta Global as a Customer Success Manager, where you will play a pivotal role in ensuring our clients achieve their desired outcomes through our innovative solutions. You will work closely with clients, understanding their needs and providing tailored support to enhance their experience. If you are passionate about customer success and have a knack for building strong relationships, we want to hear from you!

Role overview thinkahead is looking for a Senior Network Engineer in Hyderabad with deep experience in Palo Alto technologies. The position involves shaping and maintaining network infrastructure to meet high standards for security and performance. What you will do Design and deploy network solutions that use Palo Alto products Refine and improve current network setups to boost security and efficiency Adjust network configurations to address specific client needs Work to keep network environments secure and running smoothly

Join Cyara, the global frontrunner in AI-driven customer experience assurance, as we strive to eliminate poor customer experiences. Our unified platform excels in continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, empowering top-tier brands to enhance over 350 million customer journeys annually. In an era where enterprises are rapidly implementing intelligent AI systems capable of real-time autonomous decision-making, Cyara delivers the assurance layer that transforms pilots into production-ready deployments. Our approach involves testing AI agents with other AI agents to identify what traditional scripts may overlook. From comprehensive journey visibility to AI governance, validation of trust, and compliance, Cyara guarantees that every interaction is seamless and every AI engagement effectively addresses customer issues while delighting them. We enable businesses to provide secure, seamless, and high-quality customer experiences at scale.

Join our dynamic engineering team as a Network Engineer specializing in Wide Area Networks (WAN). In this role, you will leverage your technical expertise to design, implement, and manage WAN solutions that enhance connectivity and performance across our global operations. Your contributions will be vital in ensuring our network systems are robust and efficient.

Cyara stands at the forefront of AI-driven customer experience assurance, dedicated to eliminating poor customer interactions. As the sole integrated platform for ongoing testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara equips numerous leading global brands to enhance over 350 million customer journeys annually. With organizations swiftly implementing adaptive AI systems that learn and make autonomous decisions in real-time, Cyara delivers the critical assurance layer that transitions pilot projects into fully operational deployments—validating AI agents using AI agents to identify what traditional scripts may overlook. From comprehensive journey visibility to AI governance, trust validation, and compliance, Cyara guarantees that each interaction functions seamlessly, resolving customer issues while providing an exceptional experience. We empower businesses to deliver secure, seamless, and high-quality customer experiences on a large scale. Interested in learning more? Explore our website: www.cyara.com

We are seeking a dynamic and results-oriented Product & Customer Success Analyst to join our team at weekday-1 in Hyderabad. This role is pivotal in understanding customer needs, analyzing product performance, and ensuring our clients achieve success with our offerings. You will work closely with cross-functional teams to enhance product features and improve customer satisfaction.

About Zeta Zeta builds cloud-native banking platforms for financial issuers. The company focuses on scalability and compliance, helping banks modernize their technology and deliver secure digital banking experiences. Currently, Zeta supports more than 25 million cards in 7 countries. The team includes over 1,700 professionals, known as Zetanauts, working across India, the US, EMEA, and Asia. Backed by investors such as SoftBank Vision Fund and Mastercard, Zeta reached a $2 billion valuation in 2025. For more about the company, visit https://www.zeta.tech/in/. What Zeta Builds Tachyon: a cloud-native banking stack built for large-scale systems Role: Senior Associate - Customer Success (Hyderabad) This role supports Zeta’s mission to address real customer challenges, modernize legacy systems, and strengthen core banking fundamentals. The Senior Associate - Customer Success position is based in Hyderabad.

Founded in 2004, NetBrain stands at the forefront of no-code network automation. Our revolutionary Next-Gen platform empowers IT operations teams to efficiently scale hybrid multi-cloud networks by automating Diagnostic Troubleshooting, Outage Prevention, and Protected Change Management processes. Today, over 2,500 of the world’s largest enterprises and managed services providers depend on NetBrain’s platform.What We Are Looking ForNetBrain is searching for a Network Automation Engineer with extensive knowledge of current network operational challenges. In this pivotal role, you will leverage NetBrain’s unique automation platform and collaborate with network engineers and architects across the globe to create cutting-edge network automation solutions. With a global presence, high-performing employees will have opportunities to transfer to different offices in the future. The Impact You Will Have If you are passionate about automating network operations and troubleshooting, this is the ideal position for you. Rather than relying on scripting languages like Python, Perl, Ansible, or Puppet for small-scale automation, you will use NetBrain to automate thousands of network issues, achieving true end-to-end network automation. Your work will provide automation solutions for some of the largest Enterprises and Service Providers globally, helping them resolve high-frequency, high-cost tickets efficiently. Key ResponsibilitiesUtilize NetBrain’s platform to develop and implement innovative automation solutions.Collaborate with global teams to address operational challenges.Drive efficiency in network operations through automation.

Join Keyloop as we transform the automotive industry!At Keyloop, we create innovative technology solutions that bridge the gap between dealers, manufacturers, technology suppliers, and car buyers, empowering the entire automotive ecosystem to embrace digital transformation. Our cutting-edge technology connects clients’ systems, departments, and locations, enabling them to operate efficiently, enhance profitability, and deliver exceptional experiences to their customers. Are you ready to be a part of this revolution? Position OverviewAs a Network Security Engineer at Keyloop, you will design, implement, and manage network security measures that safeguard our enterprise, cloud, and hybrid environments. You will ensure secure connectivity, effective segmentation, and robust monitoring while supporting business growth, performance, and resilience.Collaboration is key in this role, as you will work closely with our IT Infrastructure, Cloud Platform, and Security Operations teams to assess and mitigate network-related security risks, ensuring compliance and enhancing our incident detection and response capabilities.

Established in 2004, NetBrain is a pioneering force in no-code network automation. Our innovative Next-Gen platform empowers IT operations teams to effectively scale their hybrid multi-cloud networks by automating critical processes such as Diagnostic Troubleshooting, Outage Prevention, and Protected Change Management. Today, over 2,500 leading enterprises and managed service providers trust NetBrain's platform to enhance their operations.What We Are Looking For We are seeking a talented Network Automation Engineer who possesses a thorough understanding of current network operational challenges. In this role, you will leverage NetBrain's advanced automation platform and collaborate with network engineers and architects globally to design and implement cutting-edge network automation solutions. With a global presence, NetBrain offers opportunities for high-performing employees to transfer to other offices around the world in the future. The Impact You Will Make This role is perfect for individuals passionate about automating network operations and troubleshooting. Rather than relying on traditional scripting languages like Python, Perl, Ansible, or Puppet for small-scale problems, you will utilize NetBrain to automate thousands of network issues, achieving true end-to-end network automation. You will deliver automation solutions for some of the largest enterprises and service providers globally, enabling them to resolve high-frequency, high-cost tickets efficiently.

Role Overview Invoice Cloud is looking for a Customer Success Manager specializing in Onboarding & Settlement for the Hyderabad, India office. This role centers on helping clients get started smoothly and supporting them as they manage their accounts. What You Will Do Guide customers through the onboarding process, from initial setup to full adoption. Support clients during their transition, aiming for a smooth and positive start with Invoice Cloud. Assist with settlement processes, helping clients understand and manage their accounts. Share strategic insights to improve both onboarding and settlement experiences.

Join Sonatype, the leader in software supply chain security, where we provide comprehensive solutions for managing the security of software development. Our end-to-end software supply chain security offerings include proactive protection against malicious open source components, enterprise-grade SBOM management, and the premier platform for open source dependency management. We empower organizations to develop secure, high-quality, and innovative software at scale.As pioneers of Nexus Repository and custodians of Maven Central, the largest repository of Java open-source software, we possess unmatched expertise in open source technology. Our mission is to foster innovation by building faster, safer software, utilizing AI and data intelligence to reduce risks, enhance efficiencies, and propel powerful software development.Over 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, trust Sonatype to optimize their software supply chains.At Sonatype, we are proud to partner with customers focused on enhancing the quality, security, and speed of their software development lifecycle. Our Customer Success team is driven by outcomes, technical credibility, and growth.As an Associate Customer Success Manager, you will engage with a diverse portfolio of customers through a structured engagement model, leveraging lifecycle strategies and data signals to prioritize outreach effectively. Your primary objectives will include accelerating time-to-value, enhancing adoption and measurable outcomes, boosting renewal confidence, and identifying growth opportunities in collaboration with the broader account team.This role emphasizes proactive, outcomes-focused guidance rather than reactive support. You will be expected to maintain disciplined execution and consistent leadership, knowing when to involve deeper subject matter expertise.A key expectation for this position is the reflexive use of GenAI tools. You will employ these tools as thought partners to elevate the quality, clarity, and strategic rigor of your analyses, planning, and communication, while validating outputs with sound judgment.