Google CCAI Architect

At TTEC Digital, we empower our clients to create an environment where employees feel appreciated and supported, recognizing that an exceptional customer experience begins with a satisfied workforce. Our mission is to cultivate a workplace where employees can truly flourish.Position OverviewTTEC Digital's Google Delivery Practice is in search of a Google CCAI Architect to spearhead the design and execution of AI-driven self-service solutions tailored for enterprise contact centers. This pivotal role will deliver comprehensive technical leadership across both voice and digital AI projects, collaborating closely with clients and internal teams to implement scalable and innovative customer experience solutions utilizing Google Cloud technologies.Key ResponsibilitiesOversee the development of voice and digital AI self-service solutions for extensive, multi-location contact centers.Design, develop, and deploy AI self-service applications leveraging Google Contact Center AI.Engage directly with clients to guide design choices and outline solution requirements.Act as the project lead for designated Google CCAI implementations.Work in conjunction with conversation designers and project teams on IVA specifications.Integrate solutions with backend systems through web services, APIs, and databases.Conduct unit testing and assist with system and functional testing activities.Provide guidance and mentorship to developers as necessary.Technical Expertise Required8+ years of overall experience in architecture.4+ years of proficiency with Dialogflow CX / Dialogflow ES.2+ years of hands-on engagement with Google Contact Center AI.In-depth knowledge of Cloud Services Architecture, Apigee, and Vertex AI.Experience with integrating Speech-to-Text and Text-to-Speech services (Google, Amazon, Nuance).Proficient in Java, JavaScript, .NET, C#, HTML, SQL, Python, Node.js, AngularJS.Familiarity with REST/SOAP APIs and backend integrations.Database expertise: SQL, Oracle, MongoDB, PostgreSQL.Experience managing large-scale multi-site contact center implementations.CompetenciesStrong communication and presentation skills for client-facing interactions.Capability to lead technical discussions and influence solution architecture decisions.Ability to juggle multiple projects simultaneously.Excellent documentation skills (Solution Design Documents / IVA specifications).Self-motivated, organized, and attentive to detail.Proven leadership skills with experience directing development teams.Technology StackGoogle Technologies: Google Contact Center AI, Dialogflow CX, Apigee, Vertex AIProgramming: Java, Python, JavaScript, Node.js, AngularJS, C#,...

Join Our Team as a Python Developer on GCPJob OverviewWe are on the lookout for a skilled and enthusiastic Python Developer to become a vital part of our innovative team. In this pivotal position, you will be responsible for crafting, developing, and deploying scalable applications on the Google Cloud Platform. This is an exciting opportunity to engage in transformative projects that will drive our product and service innovation forward. You will also play a key role in mentoring fellow engineers and collaborating with clients to identify their needs and deliver effective solutions.Key Responsibilities:- Design, develop, and sustain robust applications utilizing Python. - Create and utilize RESTful APIs through FastAPI. - Deploy and manage applications on Google Cloud Platform (GCP).- Collaborate with cross-disciplinary teams, including product managers, designers, and other engineers. - Write clean, well-documented, and testable code. - Participate in code reviews to uphold the quality of code and adherence to best practices. - Troubleshoot and resolve issues in both development and production environments. - Create clear and effective documentation. - Stay informed about the latest industry trends and technologies. - Support junior team members in their growth.

At TTEC Digital, our mission is to empower clients to create a workplace where employees feel appreciated and supported, because we believe that exceptional customer experiences begin with a satisfied workforce. Our vision is to cultivate an environment where every individual can flourish.Position OverviewAs a Senior Data Engineer specializing in Google Cloud Platform (GCP), you will be an integral member of our Data & Analytics team. Your primary responsibilities will include the design, construction, and maintenance of scalable data pipelines and cloud-based data platforms. This role emphasizes the transformation of raw data into dependable and efficient data systems that facilitate advanced analytics, insightful reporting, and informed decision-making.In this position, you will work closely with Data Scientists, Architects, Project Managers, and Business Stakeholders to drive implementation, migration, modernization, and optimization initiatives.Key Responsibilities• Architect, develop, and sustain scalable data pipelines on GCP• Create and enhance batch and real-time data processing solutions• Construct and oversee data lakes and data warehouses• Generate and maintain datasets for analytics and reporting• Enhance data quality, reliability, and operational efficiency• Produce solution designs and technical documentation• Collaborate autonomously and within cross-functional teams• Support pre-sales activities with effort estimates and technical insights• Partner with Project Management to ensure timely and budget-friendly delivery• Implement DevOps and CI/CD practices for data pipelinesCompetenciesPersonal• Strong analytical and problem-solving skills• High energy, ownership mentality, and accountability• Adaptable and results-focused• Excellent communication and stakeholder management skillsLeadership• Ability to mentor junior team members• Collaborate effectively with diverse technical and business teams• Provide technical guidance and best practice recommendationsOperations• Effectively manage multiple projects and priorities• Deliver customer-centric solutions• Optimize performance and resource utilizationTechnical• Profound understanding of cloud-native data architecture• Ability to convey complex technical concepts clearly• Familiarity with Agile/Scrum methodologies

About InvoiceCloud:InvoiceCloud is a rapidly growing leader in the fintech sector, honored with 20 prestigious awards in 2025, including accolades from USA TODAY and the Boston Globe for Top Workplaces. We've also secured multiple SaaS Awards for Best Finance and FinTech Solutions, alongside national customer service recognitions from Stevie and the Business Intelligence Group. Our mission focuses on minimizing digital exclusion and bringing simplicity and dignity to how individuals pay for essential services. We pride ourselves on our leadership in AI maturity and responsible innovation. Join our award-winning, purpose-driven environment where top talent flourishes. To learn more, visit InvoiceCloud.com.The AI Data Architect is tasked with designing, evolving, and overseeing InvoiceCloud’s production data ecosystem, ensuring it is secure, scalable, and primed for current and future AI-driven use cases. This role emphasizes making our Azure-hosted production data fully AI-ready while assessing and recommending the best Azure-native and complementary technologies to enable advanced analytics, machine learning, and generative AI capabilities.What Success Looks Like: Success in this role will ensure that InvoiceCloud’s data is trusted, discoverable, well-modeled, and performant for AI consumption. AI teams and product engineers can confidently utilize production data without excessive preprocessing, data quality issues, or architectural constraints. Data pipelines, storage patterns, and search/indexing strategies are purposefully designed to support evolving AI workloads while upholding operational excellence, security, and compliance.

Join our dynamic team at Finite HR Consulting as a Salesforce Architect/Team Lead, where you will spearhead the evolution of our products, ensuring they meet enterprise release management expectations for Force.com applications. You will engage with our esteemed clients to comprehend their business needs and translate them into actionable product requirements.Key Responsibilities:1) Act as a Salesforce subject matter expert with a minimum of 6 years of experience, including at least 2 years in architecting enterprise Force.com applications.2) Demonstrate strong capabilities in configuration, customization, and programming with APEX APIs, APEX Triggers, Visualforce, Chatter, Apex Data Loader, etc.3) Manage releases of various Salesforce applications with a comprehensive understanding of packages and change sets.4) Possess hands-on experience working with various Salesforce APIs, including Tooling API, Metadata API, Canvas, REST/SOAP API, and Bulk API.5) Develop and architect enterprise applications on the Java/J2EE platform.6) Exhibit strong problem-solving abilities and effective communication skills.7) Hold relevant SFDC Certifications such as Sales Cloud, Service Cloud, DEV, and others.8) Have contributed to publishing at least one application on AppExchange and have knowledge of AppExchange security review requirements.9) Implement Continuous Integration for one of the Force.com applications.10) Show in-depth knowledge and experience in developing Salesforce1 Mobile solutions (Apps).

Join Experian as a Solutions Architect and leverage your expertise to design and implement innovative solutions that address our clients' needs. In this role, you will collaborate with cross-functional teams, ensuring seamless integration and optimal performance of our solutions. Your ability to analyze complex systems and translate client requirements into actionable plans will be key to your success.

Role overview Mattel Inc. seeks a Solution Architect in Hyderabad to define and guide the architecture for new systems and products. This position collaborates with teams across the company, ensuring technical designs support both business goals and product development. What you will do Shape the architectural direction for both new and existing solutions Collaborate with cross-functional teams to design systems that address business needs Translate complex technical ideas into clear concepts for a range of audiences Requirements Strong technical background in system architecture Ability to communicate effectively with technical and non-technical teams Experience designing solutions that support business and product objectives

Storable is in search of a dedicated Technical Architect who possesses a deep passion for designing and developing high-quality software solutions. In this pivotal role, you will help shape the architectural vision that drives our unified platform.What Sets This Role Apart?As a leader in technology solutions for the self-storage industry, Storable is committed to creating innovative experiences that empower our customers to operate their businesses more effectively than ever before. We seek individuals who are not only enthusiastic about crafting optimal solutions but also thrive in a dynamic environment where adaptability and clear communication are key. This is a fantastic opportunity to join a team that champions innovation, creativity, collaboration, and professional development.Key Responsibilities:● Define the architectural and technical roadmap for Storable’s consumer-facing products.● Collaborate with fellow architects to ensure that our technology solutions are aligned with long-term product, security, and enterprise strategies.● Lead discussions across various products to cultivate consensus around technology strategies.● Promote innovation in engineering principles and practices, uncovering improvement opportunities and ensuring their integration across the organization.● Analyze technical challenges and initiatives, providing recommendations that align with the architectural vision while guiding teams through implementation.● Work closely with product and engineering leaders to translate business goals into precise problem statements and system requirements.● Embrace ambiguity and work collaboratively with the Consumer Group Product and Engineering Managers to clarify the product roadmap.● Establish organizational standards for software engineering and architectural practices.● Exhibit strong leadership qualities, with a focus on mentorship and collaboration across engineering and product teams.

Position Overview:We are seeking a talented and experienced DevOps Platform Architect with a strong track record in designing and implementing scalable, secure, and high-performance developer platforms. In this pivotal role, you will empower CyberArk’s R&D teams by providing innovative solutions using cutting-edge cloud and DevOps technologies. The position demands architectural leadership, profound technical knowledge, and hands-on development to create and sustain a resilient internal developer platform.Key Responsibilities:Drive the design, architecture, and execution of our Internal Developer Platform, ensuring it is scalable, secure, and delivers an exceptional developer experience.Integrate security best practices at each stage of platform development to ensure regulatory compliance and robust protection throughout the development lifecycle.Design and deploy highly available, secure, and scalable microservices systems primarily on AWS. An AWS Certified Solutions Architect credential is essential; knowledge of GCP is a plus.Lead the charge on Infrastructure as Code and automation using Terraform and Ansible to enhance operational efficiency.Develop and oversee CI/CD pipelines utilizing Jenkins, while integrating advanced monitoring and security solutions like Synk, Wiz, and Datadog.Encourage best practices that enhance developer productivity and cultivate a culture of innovation across engineering teams.Mentor and guide engineering teams, fostering knowledge sharing and professional development.Proactively identify and troubleshoot complex technical challenges to ensure platform reliability and stability.

About UsAt Hitachi Digital Services, we are a pioneering global force in digital solutions and transformation. Our vision is to unlock the full potential of our world by combining innovation and technology with extensive expertise. We prioritize people and strive to create a positive impact every day—be it future-proofing urban environments, conserving natural resources, safeguarding rainforests, or saving lives. Join us in shaping a better tomorrow.Our diverse team thrives on collaboration and creativity. We believe life experience, personal character, and a passion for making a difference are as valuable as the technical skills you bring. We don’t just look for candidates who meet every requirement; we seek those who are eager to achieve great things.The RoleAs a ServiceNow Architect, you will lead the architectural design and comprehensive implementation of ServiceNow ITSM, ITOM, and other related solutions. Your responsibilities will include:Creating scalable solutions by leveraging ServiceNow's industry best practices while ensuring domain separation, security, and optimal performance.Collaborating with business stakeholders to gather requirements and translate them into effective technical designs.Overseeing integrations between ServiceNow and various CRMs, ERPs, and external vendor systems.Defining data models, service catalogs, workflows, virtual agent experiences, and customer/partner portals.Guiding development teams throughout the implementation process to ensure adherence to architectural standards.Evaluating new ServiceNow features and plugins, and proposing strategic adoption plans.Establishing governance frameworks and design principles for global implementations.Ensuring compliance with platform and security standards while providing design authority in cross-functional reviews.

Join our esteemed client, AnalytixDS, as a Senior Developer - Architect in Hyderabad. This role demands a visionary who can architect, design, and implement robust solutions using Java and Open Systems technologies. You will be instrumental in defining our technical direction while mentoring a talented team.As a Senior Developer - Architect, you will:Leverage over 10 years of experience in architecting and building solutions with Java and Open Systems technologies.Exhibit expert knowledge in frameworks and languages such as Struts, JSP, AJAX, JavaScript, and jQuery.Possess a deep understanding of Object-Oriented Design and open/distributed systems technology.Guide project teams by defining solution-level architecture, including development tools, target platforms, operations, and security considerations.Conduct proof-of-concept activities to support advanced use cases and foster innovative solutions.Mentor team members and introduce best practices to enhance project delivery and align with long-term goals.Continuously explore new tools and techniques within the open systems landscape.

As a Genesys Cloud Architect, you will play a pivotal role in collaborating with clients to transform their design requirements into effective application solutions. You will ensure alignment with industry standards and best practices while delivering high-quality outcomes. Your responsibilities will include: Engaging with project managers and clients to thoroughly identify and define application requirements. Guaranteeing that applications adhere to client expectations and project manager standards. Conducting comprehensive testing of applications to verify functionality, reliability, and overall performance. Overseeing the deployment and implementation of applications to client environments. Providing ongoing maintenance and support for existing applications, addressing issues, and assessing enhancement needs. Demonstrating a strong commitment to client satisfaction, resulting in further opportunities and relationships. Managing tasks effectively within budgetary constraints and timelines while maintaining open communication regarding any changes in scope or budget. Exhibiting professionalism and leadership while representing the company to clients and vendors. Developing and maintaining Core PureCloud handlers. Monitoring system performance and responding to errors, including participation in on-call rotations. Resolving outstanding issues promptly and updating clients on system configuration changes as necessary. Leading a team of CCaaS developers and quality analysts, providing essential technical mentoring. Demonstrating strong multitasking capabilities. Participating in candidate interviews and providing hiring recommendations. Accurately forecasting utilization and consulting revenue. Establishing and executing ongoing personnel training and growth plans. Possessing a solid understanding of system hardware and software to identify and remedy problems effectively. Addressing TAC and engineering escalations as directed by leadership.

At TTEC Digital, we empower organizations by prioritizing employee satisfaction to enhance customer experiences. Our mission is to cultivate an environment where employees can flourish and contribute to exceptional service delivery.Role OverviewWe are looking for an experienced Principal Architect specializing in Azure to act as a strategic advisor for our enterprise clients. This pivotal role merges architectural design, client consulting, and project oversight, ensuring the delivery of scalable, secure, and high-performance Azure solutions. The successful candidate will engage with executive stakeholders, shape solution strategies, and ensure the effective implementation of complex transformation initiatives.Key Responsibilities Client Engagement· Collaborate with Sales and Delivery teams to define solution strategies, create technical roadmaps, and contribute to client proposals.· Build trust as a technical advisor at the executive level.· Facilitate discussions around architectural decisions, trade-offs, and design implications.· Convert intricate technical ideas into business-friendly outcomes.· Communicate solutions in a compelling, business-oriented manner to various stakeholders.· Offer constructive challenges and assert professional insights when necessary.Architecture & Project Delivery· Spearhead workshops for technical requirement gathering, solution design, and scoping for medium to large-scale projects.· Architect and set standards for complex Azure solutions.· Break down requirements into actionable tasks while providing precise effort estimates.· Proactively identify risks and collaborate with Project Managers and leadership on mitigation strategies.· Oversee technical execution and guide consultants to eliminate delivery obstacles.· Maintain a consistent history of successful project deliveries.

Join Blueberry Digital Labs as a Business Analyst Architect and play a crucial role in shaping our digital future! Situated in the dynamic Waverock SEZ, Hyderabad, we are looking for a passionate and experienced professional to drive our keyword optimization strategies and lead a talented team.In this full-time position, you will leverage your expertise to conduct in-depth keyword research, monitor performance, and collaborate with our content and quality control teams to ensure top-notch results. If you're excited about contributing to a vibrant workplace that fosters creativity and teamwork, we want to hear from you!

Join Egnify Technologies as a Technical Lead / Architect, where you'll play a pivotal role in shaping our technological vision and leading our engineering team to success. In this position, you will be responsible for designing and implementing cutting-edge solutions that meet our clients' needs while guiding a team of talented engineers.

Join our world-class security team at Axiado and contribute to pioneering solutions that redefine the industry!Design and architect cutting-edge System-on-Chips (SoCs) that will revolutionize next-generation infrastructure products.Create innovative platform and hardware/software specifications to drive product excellence.Collaborate with leading industry technologists to advance standards and foster open-source ecosystems.

Role overview Mattel, Inc. is hiring a Lead Enterprise Architect specializing in Anaplan for its Hyderabad office. This role shapes architectural strategies that drive business transformation and help streamline operations across the company. What you will do Lead enterprise architecture projects with a focus on Anaplan solutions. Partner with teams from different departments to design scalable systems that align with Mattel’s long-term plans. Oversee the integration of Anaplan into business workflows, enabling more effective data-driven decisions throughout the organization. Requirements Deep experience in enterprise architecture, particularly with Anaplan. Strong collaboration skills and the ability to align technology with business objectives. Proven track record in leading technology projects that support organizational change and greater efficiency.

Over 8 years of progressive experience in the IT sector, with a strong emphasis on architecting, designing, and implementing systems utilizing a diverse range of web technologies for at least 3 years. Proven track record in developing large-scale web and mobile applications that are both responsive and scalable, by effectively selecting and applying appropriate technologies. Demonstrated experience in creating tools, frameworks, and solution accelerators that enhance productivity and streamline project initiation. In-depth understanding of Video on Demand Portal processes and flows, with active participation in defining non-functional requirements to ensure alignment with the current web application architecture. Ability to provide innovative and sustainable technical solutions backed by strategic insights. Conducts product evaluations to ensure alignment with company technical standards. Responsible for developing product roadmaps and making recommendations that align with the company’s strategic objectives and business requirements. Maintains strong working relationships with business partners, external vendors, and offshore teams. Engages in technology trend analysis to inform the development of technical solutions and new product recommendations. Creates comprehensive solution design blueprints and business cases that articulate business challenges, associated costs, risks, and proposed solution methodologies. Provides essential technical guidance to project teams regarding proposed solutions. Evaluates existing architectures and solutions, providing actionable recommendations for improvements or replacements, supported by thorough documentation. Familiar with technologies including SharePoint, Oracle Knowledge, Kentico CMS, Salesforce.com, and iOS applications. Ensures that proposed solutions are mobile-compatible and can be seamlessly integrated with other systems as required. Researches readily available market products or solutions for integration to minimize custom development. Responsible for planning and estimating technology solution delivery and integration, ensuring it remains on schedule and within budget. Plays a pivotal role in implementing a Social Intranet platform using Jive as a key system integrator and architect.

Role overview IQEQ seeks a SharePoint Associate Architect based in Hyderabad. The position centers on designing and implementing SharePoint solutions to strengthen collaboration and streamline processes throughout the company. Key responsibilities Collaborate with teams from different departments to gather requirements for SharePoint initiatives Develop system designs that align with specific business needs Implement, configure, and maintain SharePoint environments Monitor system health and optimize SharePoint performance as needed Team environment The team values practical solutions and open collaboration. Members work closely to support organizational goals and use technology to drive continuous improvement.

We are seeking a talented Software Architect with expertise in .NET and AWS to join our dynamic team. In this role, you will be responsible for designing and implementing scalable software solutions that meet our clients' needs. You will collaborate with cross-functional teams to deliver high-quality products and drive technology advancements.