IT Operations Analyst - Training & Adoption Engineer - End User Experience (EUX)

Join Mattel, Inc. as an IT Operations Analyst focusing on Training and Adoption for End User Experience (EUX). In this role, you will be pivotal in enhancing the user experience across our IT platforms. You will collaborate with cross-functional teams to design, implement, and refine training programs that empower end users. Your analytical skills will help in assessing user satisfaction and identifying areas for improvement, ensuring a seamless technology experience.

Role SummaryWe are looking for a dynamic and innovative Manager – IT End User Experience to spearhead our global endpoint management and EUX operations from our Hyderabad office. This pivotal role is responsible for overseeing the platforms, teams, and services that deliver, manage, and support end-user computing devices across the organization. The ideal candidate will ensure seamless, secure, and intelligent digital experiences for our employees by employing cutting-edge tools and best practices to drive operational excellence and enhance workforce productivity.You will lead the teams and technologies responsible for device management, user access, AI-driven automation, experience monitoring, and hardware standards. Key platforms include JAMF, SCCM, Intune, Nexthink, Moveworks, AI Bots, and User Access Management solutions. Beyond strategic oversight, your role will involve ensuring that these tools are integrated, efficient, and aligned with business needs while fostering a culture of innovation and continuous improvement.

Join Mattel, Inc. as an IT Operations Analyst specializing in End User Applications Support. In this role, you will be instrumental in ensuring the smooth functioning of our end-user applications, supporting our employees' technology needs, and enhancing their overall experience. Your responsibilities will include troubleshooting application issues, collaborating with cross-functional teams, and providing exceptional support to users. We value innovation and are looking for someone eager to contribute to our dynamic team.

AST SpaceMobile is pioneering the world's first global cellular broadband network in space, designed to seamlessly operate with standard, unmodified mobile devices. Our extensive intellectual property and patent portfolio underpins our mission to bridge the connectivity divide for the five billion mobile subscribers today and provide broadband access to billions more who are currently unconnected.Position OverviewThe End-to-End Telecommunications Engineer in the Service Assurance team is tasked with ensuring the stability and performance of satellite-to-mobile services by diagnosing and resolving cross-domain issues that affect satellite, RAN, core, transport, and OSS layers.This role operates within the Service Assurance organization, acting as the technical authority for multi-domain incident analysis. The engineer collaborates closely with PSC Agents, NOC Telco Engineers, and Managed Services teams to restore services, validate service flows, and ensure compliant end-to-end connectivity during launch, early-life support, and steady-state operations.Critical to maintaining service integrity for satellite-to-mobile communications, the E2E Telco Engineer ensures that incidents are not only resolved but are comprehensively understood across domains, facilitating reliable service delivery, bolstering customer confidence, and supporting scalable global operations.

Join Egnify Technologies as a Back End Product Engineer and be a pivotal part of our innovative team. We are seeking a skilled engineer who is passionate about building scalable back-end systems and enjoys tackling challenging problems. You will work closely with cross-functional teams to design, develop, and maintain high-performance applications. If you are looking to advance your career in a vibrant tech environment, this is the perfect opportunity for you.

Role overview Global Healthcare Exchange, Inc. is looking for a Customer Experience Business Analyst based in Hyderabad, Telangana. The position centers on examining client feedback and applying data-driven insights to enhance customer satisfaction and refine service offerings. Key responsibilities Review and interpret customer feedback to spot patterns and highlight opportunities for improvement. Translate data into actionable insights that support decisions about the customer experience. Collaborate with teams throughout the company to ensure solutions align with client needs and expectations. Prepare and deliver strategic recommendations rooted in your analysis. Collaboration This role involves frequent interaction with cross-functional teams, working together to advance initiatives aimed at improving the customer experience.

Join Egnify Technologies as a Front End Product Engineer and be a part of a dynamic team dedicated to creating innovative software solutions. You will collaborate with cross-functional teams to design, develop, and enhance user-friendly web applications that deliver exceptional user experiences.

Job Summary Join our Strategic Growth team as a Business Insights Analyst in Hyderabad, India (aligned with US Eastern hours). This pivotal role will provide data-driven insights, executive-level reporting, and performance analytics to enhance Product Operations and cross-functional collaboration, ultimately improving customer experiences and delivering measurable value. The primary focus will be on reporting and analytics (notably using Sigma), KPI development, and tracking operational performance. You will work closely with the Senior Manager of Strategic Growth to facilitate data-informed decision-making, identify risks and opportunities, and convert analytics into actionable strategies. Key ResponsibilitiesReporting & Analytics Data Management: Collect, cleanse, and validate data from ERP, CRM, and operational systems to ensure accuracy and reliability. Executive Reporting: Create and uphold dashboards and reports in Sigma, Salesforce, Kibana, and Excel to monitor business performance, spotlight risks, and support decision-making. Insights & Trends: Utilize descriptive and inferential statistical analysis to uncover performance drivers, customer trends, and areas for improvement. KPI Development: Define and track key operational and customer value metrics to assess progress against strategic goals. Customer Value Enablement Support Voice of the Customer: Convert operational data into insights that illustrate customer impact and assist in strategic prioritization. Cross-Functional Alignment: Deliver analytics and reporting that promote accountability and alignment across Customer Care and Managed Services.

Join Weekday-1 as a Business Operational Analyst and play a crucial role in optimizing our business processes. You will analyze data, identify inefficiencies, and recommend solutions to enhance operational performance. Your insights will directly impact our strategic decisions and drive our success.

Join our dynamic team at Bluespire Inc. as a React Front End Engineer, where you will have the opportunity to work on cutting-edge projects that enhance user experiences. We are looking for passionate engineers at various levels, from junior to lead, who are eager to develop their skills and contribute to innovative solutions.In this role, you will collaborate with cross-functional teams to design and implement responsive web applications using React. Your expertise will help us achieve our vision of delivering high-quality software that meets the needs of our clients.

Role overview Mattel, Inc. seeks an IT Analyst Operations in Hyderabad with a focus on AI, automation, and dashboarding. This position involves examining operational processes, identifying ways to increase efficiency, and creating dashboards that present clear, actionable data for decision-making. What you will do Review current operational workflows to spot opportunities for improvement Design and maintain dashboards that track important metrics and highlight trends Collaborate with teams from various departments to introduce automation solutions Use AI technologies to streamline processes and help achieve business objectives Collaboration This role works closely with colleagues across departments to ensure that automation and dashboarding solutions align with business needs and contribute to ongoing success.

Join Egnify Technologies as a Senior Front End Product Engineer, where you will play a pivotal role in designing and developing high-quality web applications. You will collaborate with cross-functional teams to deliver innovative solutions that enhance user experience and drive product success.

About Us:At Notion, we empower individuals and teams to create exceptional tools for their life's work. In a digital landscape filled with countless applications and tabs, Notion serves as a unified platform that seamlessly integrates documents, notes, projects, calendars, and email, all enhanced with AI capabilities to streamline workflows and provide quick solutions. Our platform is cherished by millions, including renowned organizations such as Toyota, Figma, and OpenAI, due to its unmatched flexibility and ability to save time and resources.We believe in the power of in-person collaboration, which is why we require all team members to work from our offices on Mondays, Tuesdays, and Thursdays—our designated Anchor Days. Some teams or roles may necessitate additional in-office days.About the Role:As our user base continues to grow exponentially, so does the importance of providing a fast, reliable, and secure experience. The Developer Experience team is pivotal in crafting, implementing, and enhancing the tools and frameworks that our developers utilize to create Notion. We are seeking engineers who are not only passionate about improving engineering productivity but also possess a deep understanding of the developer's perspective and enjoy engaging with fellow engineers. Previous experience in this domain is not required; what matters most is your eagerness to advocate for developer experience.What You'll Achieve:Collaborate with engineers across the organization to foster an industry-leading developer experience, utilizing tools such as the TypeScript language server, lint tooling, and the Notion CLI to enhance daily workflows.Engage with cutting-edge tooling performance, exploring and assessing new tools while staying abreast of advancements in the developer experience landscape within the JavaScript ecosystem.Partner closely with GitHub and our CI systems to ensure that engineers can merge their code swiftly and safely, aiming for all PR CI pipelines to conclude within 15 minutes!Take ownership of our development environment and toolchain, contributing to innovative projects throughout the company to create meaningful impact.Skills You'll Need to Bring:8+ years of practical software development experience, excelling in fast-paced and dynamic settings.A passion for enhancing developers' experiences: you are driven to improve the lives of developers through innovative solutions.

Join Mattel, Inc. as an AI Automation Analyst within our IT Operations team. In this dynamic role, you will leverage innovative workload automation solutions to enhance operational efficiency and support our global business objectives.Your primary responsibility will be to analyze workflow processes and implement AI-driven automation strategies that optimize productivity and streamline operations. You will collaborate closely with cross-functional teams to identify automation opportunities, develop solutions, and monitor performance metrics to ensure continuous improvement.

Join DigitalOcean as a Revenue Operations Support Analyst, where you will play a pivotal role in optimizing revenue processes and enhancing operational performance. You will collaborate closely with cross-functional teams to analyze data, streamline workflows, and support strategic initiatives aimed at driving revenue growth.

Role overview The Implementation Operations Business Analyst at Global Healthcare Exchange, Inc. works from Hyderabad, Telangana, supporting the delivery of implementation projects. This role focuses on project execution and integration, as well as educating stakeholders on product use. The Implementation Operations team manages product configuration (especially Vendormate Credentialing), coordinates email campaigns, and generates reports to support implementation and drive product adoption. Day-to-day work includes handling a variety of implementation and customer maintenance requests, along with recurring tasks and special projects. Success in this position requires reliability, attention to detail, and adaptability in a changing environment. Key responsibilities Coordinate and collect data, perform analyses, and present findings in a clear, accessible format to support business decisions and optimize revenue. Gather and analyze data for internal stakeholders, applying quality assurance to ensure tasks are completed accurately and on time, with a focus on maximizing customer satisfaction. Fulfill work requests and occasionally review the work of other Analysts on product configurations, email campaigns, and reporting tasks. Proactively seek and share feedback related to personnel, process improvements, and product enhancements. Maintain an internal customer satisfaction score of 95% or higher across all supported teams. Apply technical skills and build knowledge of GHX’s product suite, starting with Vendormate Credentialing, which helps hospitals manage vendor compliance and on-site access. Demonstrate GHX’s core values: Collaborate, Innovate, Inspire, and Grow. Take on other recurring duties and special projects as assigned.

About AizenAt Aizen, we're dedicated to simplifying and enhancing the capabilities of AI. Our comprehensive platform seamlessly integrates the entire AI pipeline—from data ingestion and orchestration to model training, deployment, and monitoring—enabling businesses to concentrate on what truly matters: creating and expanding exceptional AI solutions without the complexities.We established Aizen out of frustration with cumbersome AI workflows and fragmented solutions that obstruct AI adoption. Today, we empower organizations of all sizes—from budding startups to Fortune 500 companies—to enhance their AI pipelines and scale effortlessly. By revolutionizing how AI is developed, deployed, and managed, we’re making AI more accessible and impactful than ever. If you have a passion for developing cutting-edge technology, solving practical challenges, and collaborating with a world-class engineering team, we want to connect with you.About the TeamAizen was founded by a group of seasoned entrepreneurs with extensive experience in data storage, distributed systems, and real-time AI architecture. With a history of building and scaling technology companies—some with successful billion-dollar exits—our team possesses the insights needed to develop a top-tier product and organization. We’ve constructed Aizen from the ground up to simplify the AI pipeline, optimize performance, and make AI genuinely accessible to businesses of all scales.About the RoleAs a Front-End Engineer at Aizen, you will be instrumental in designing and developing intuitive, high-performance, and scalable user interfaces that drive our comprehensive AI platform. Collaborating closely with designers, product managers, and back-end engineers, you will craft seamless experiences that empower users to build, deploy, and monitor AI models effortlessly. Your contributions will significantly influence user interactions with AI, turning intricate workflows into elegant, user-friendly solutions.This role is perfect for engineers who are enthusiastic about UI/UX, front-end performance, and accessibility, possessing a strong product mindset and the ability to translate complex concepts into functional, pixel-perfect interfaces. Whether you are an entry-level engineer eager to learn or a senior engineer ready to take the lead, this position offers the chance to shape the front-end experience at Aizen from the ground up.Core ResponsibilitiesDesign and Develop Scalable Front-End Architecture – Construct and maintain a modern, high-performance, and maintainable front-end using React and TypeScript, ensuring a seamless user experience.Create Intuitive and Engaging UI Components – Transform complex AI workflows into engaging, user-friendly UI components.

Join Mattel, Inc. as a Senior Analyst in IT Operations specializing in iSeries/AS400 UAP. In this pivotal role, you will be responsible for analyzing and optimizing our IT operations to ensure efficiency and effectiveness. You will work closely with cross-functional teams to support our technological infrastructure and provide insights that drive strategic decisions.

Join Wise as a Senior Analyst in our KYC Operations team focused on deactivations. In this dynamic role, you will be responsible for analyzing customer data, ensuring compliance with regulatory standards, and contributing to the overall efficiency of our operations. Your expertise will help safeguard our commitment to transparency and security in financial transactions.

Role overview The Incident Manager & ITIL Analyst joins Mattel, Inc.'s IT Operations team in Hyderabad. This role centers on managing IT incidents and improving service management processes to help maintain business continuity. Key responsibilities Manage the full incident lifecycle, from initial detection to final resolution. Work closely with technical teams to coordinate prompt and effective responses to IT incidents. Use ITIL methodologies to enhance the quality and efficiency of IT services. Contribute to the development and documentation of IT service management procedures. Location This position is based in Hyderabad.