Principal Architect - Logging & Observability

Join Experian as a Principal Architect specializing in Logging & Observability, where you will play a pivotal role in shaping our technology landscape. Your expertise will drive innovative solutions that enhance our monitoring and observability capabilities, ensuring optimal performance and reliability of our systems.

Role overview ttecdigital seeks a Principal Consultant / Principal Architect to join the Microsoft Alliance team in Hyderabad. This senior position focuses on shaping client outcomes through expertise in Microsoft technologies, strategic project leadership, and solution design. What you will do Design solutions that support client objectives and business requirements Work closely with cross-functional teams to guide project delivery Provide thought leadership on Microsoft platforms and stay informed about industry trends Mentor junior colleagues and contribute to their technical development Who succeeds in this role Professionals with substantial experience in Microsoft technologies Consultants who thrive on collaboration and complex problem-solving Leaders who balance hands-on technical work with mentoring and strategic guidance

At TTEC Digital, we empower organizations by prioritizing employee satisfaction to enhance customer experiences. Our mission is to cultivate an environment where employees can flourish and contribute to exceptional service delivery.Role OverviewWe are looking for an experienced Principal Architect specializing in Azure to act as a strategic advisor for our enterprise clients. This pivotal role merges architectural design, client consulting, and project oversight, ensuring the delivery of scalable, secure, and high-performance Azure solutions. The successful candidate will engage with executive stakeholders, shape solution strategies, and ensure the effective implementation of complex transformation initiatives.Key Responsibilities Client Engagement· Collaborate with Sales and Delivery teams to define solution strategies, create technical roadmaps, and contribute to client proposals.· Build trust as a technical advisor at the executive level.· Facilitate discussions around architectural decisions, trade-offs, and design implications.· Convert intricate technical ideas into business-friendly outcomes.· Communicate solutions in a compelling, business-oriented manner to various stakeholders.· Offer constructive challenges and assert professional insights when necessary.Architecture & Project Delivery· Spearhead workshops for technical requirement gathering, solution design, and scoping for medium to large-scale projects.· Architect and set standards for complex Azure solutions.· Break down requirements into actionable tasks while providing precise effort estimates.· Proactively identify risks and collaborate with Project Managers and leadership on mitigation strategies.· Oversee technical execution and guide consultants to eliminate delivery obstacles.· Maintain a consistent history of successful project deliveries.

At TTEC Digital, we empower organizations by coaching them to create an environment where employees feel appreciated and supported, recognizing that exceptional customer experiences begin with a focus on the workforce. We envision a workplace where every employee can thrive and contribute meaningfully.Position OverviewThe Principal Architect for Five9/CCaaS will spearhead the comprehensive design and implementation of scalable, secure, and high-performance contact center solutions. This pivotal role serves as the primary technical authority, overseeing architecture, integrations, and execution, while ensuring customer satisfaction and adherence to best practices throughout the delivery lifecycle.Key Responsibilities· Facilitate discussions on business and technical requirements, translating them into robust CCaaS architectures.· Oversee the complete solution delivery lifecycle, including design, configuration, testing, deployment, and rollout.· Act as the primary technical authority across multiple initiatives concurrently.· Provide technical leadership, conduct code reviews, enforce governance, and ensure quality assurance.· Advise clients on best practices regarding performance, scalability, security, and reliability.· Design and implement Five9 solutions, including VCC Core, outbound campaigns, and dialing strategies.· Develop sophisticated IVR/IVA solutions with intricate call flows, variables, and scripting.· Implement Workforce Automation (WFA) and AI-driven functionalities.· Configure dashboards, reporting tools, and supervisor utilities.· Architect and execute integrations with CRM/ITSM systems utilizing APIs and webhooks.· Deploy identity and authentication solutions (SSO, SAML, OAuth).· Troubleshoot complex issues across application, network, cloud, and telecom layers.· Collaborate with project managers for accurate estimation, risk management, and timely project delivery.· Lead and mentor team members to elevate technical skills and improve delivery quality.· Present solutions, demonstrations, and recommendations to clients.

About InvoiceCloud: InvoiceCloud is a rapidly growing leader in the fintech sector, proudly recognized with 20 prestigious awards in 2025. Our accolades include being named among the Top Workplaces by USA TODAY and the Boston Globe, as well as multiple wins in the SaaS Awards for Best Solution in Finance and FinTech. We have also garnered national honors for customer service from Stevie and the Business Intelligence Group. Our mission to minimize digital exclusion and simplify the payment process for essential services has resonated with judges, highlighting our commitment to responsible innovation and AI leadership. Join us in our award-winning, purpose-driven environment where exceptional talent flourishes. To learn more, visit InvoiceCloud.com.Job DetailsWe are looking for a highly skilled and results-driven Principal Architect to enhance our Engineering Architecture function at InvoiceCloud. This pivotal role will be instrumental in defining and advancing the technical foundations of our secure, high-scale SaaS platform.The ideal candidate will serve as a senior technical authority and trusted partner, adept at making complex architectural decisions, collaborating across engineering, product, and operations teams, and influencing platform direction through technical excellence.Reporting to the VP of Engineering Architecture, this role will spearhead enterprise-wide architectural initiatives, guide large-scale modernization efforts, and ensure synchronization between long-term technology strategy and business objectives.

At TTEC Digital, we empower our clients to create environments where employees feel valued and fully supported, believing that an exceptional customer experience begins with a motivated workforce. Our vision is to cultivate a workplace where employees can truly thrive.Position OverviewThe Principal Solution Architect for the AWS Contact Center Practice will play a pivotal role in pre-sales activities, solution design, and market strategy within TTEC Digital’s AWS division. This position is focused on architecting scalable AWS contact center solutions, developing customer demonstrations, crafting reusable technical assets, and equipping delivery teams with best practices and accelerators.Key ResponsibilitiesSolution Development & Pre-Sales SupportDesign and develop technical solutions and architecture diagrams for client proposals and RFP responses.Create comprehensive effort estimates and Scopes of Work (SOWs).Transform business needs into actionable technical delivery plans.Assist in RFP/RFI responses with solution narratives and technical estimations.Work closely with Solutions Architects to refine and authenticate designs.Demonstration & Proof-of-Concept DevelopmentConstruct customer-facing demonstrations and POCs that showcase AWS contact center capabilities.Establish reusable demo environments and technical accelerators.Develop reference architectures and implementation patterns for prevalent use cases.Enablement & DocumentationGenerate technical documentation, solution guides, and best-practice resources.Create marketing collateral including solution briefs and white papers.Maintain an updated internal knowledge base on AWS contact center integrations and patterns.

Join Renesas Electronics as a Principal Engineer specializing in SOC Architecture, where you will lead the design and development of state-of-the-art System-on-Chip (SoC) solutions. Your expertise will play a critical role in advancing our product offerings and driving innovation in semiconductor technology.

As a Principal Architect for the Agentic AI Platform & Systems at Experian, you will play a pivotal role in shaping the architecture and development of innovative AI solutions. Your expertise will drive the design and implementation of scalable architectures that empower our AI capabilities, ensuring high performance and reliability.Join our dynamic team and contribute to projects that are at the forefront of technology, transforming how data and AI intersect. This position offers an exciting opportunity to lead architectural strategies and collaborate with cross-functional teams to deliver cutting-edge solutions.

Ensono is looking for an Observability Engineer in Hyderabad, India. This role centers on building and improving monitoring and observability systems that support the performance and reliability of our technology stack. Role overview As an Observability Engineer, you will design, implement, and maintain observability solutions. Collaboration with cross-functional teams is a key part of the job, ensuring that monitoring tools and processes meet the needs of diverse stakeholders. What you will do Work with teams across the company to develop observability strategies Create and maintain monitoring solutions for system health and performance Support ongoing improvements to observability practices Location This position is based in Hyderabad, India.

Join Sutherland as a Cloud Security Specialist, focusing on Google Cloud Platform (GCP) and observability solutions. In this pivotal role, you will act as the Security Owner, ensuring the robustness of our cloud security strategies and frameworks. You will work closely with cross-functional teams to implement best practices in cloud security, conduct risk assessments, and develop security policies that align with compliance requirements.Your expertise will help us enhance security measures, manage incidents, and ensure that our cloud environments are resilient against threats. We are looking for a proactive individual who is passionate about cloud security and can drive initiatives that promote a secure cloud architecture.

About CrunchyrollFounded by anime enthusiasts, Crunchyroll is dedicated to delivering the vibrant culture and artistry of anime to a devoted audience. We cater to over 100 million anime and manga aficionados across more than 200 countries and territories, connecting them to the narratives and characters they love. Whether through online streaming, theatrical releases, gaming, merchandise, events, or more, our services are fueled by the beloved anime content.Become a part of our team and help us pioneer the future of anime!About the RoleAs a Senior Software Engineer on our Playback Telemetry and Observability team, you will report directly to the Director of Engineering - Playback Engineering. Your contributions will play a vital role in enhancing the Playback Quality of Experience (QoE) for our fans. You will ensure data consistency across all platforms for accurate playback performance comparisons. With a strong emphasis on Near Real-Time Metrics, you will identify and prioritize key QoE metrics to offer immediate insights into the fan experience. A significant part of your responsibilities will involve improving data ingestion and access pipelines and bolstering alerting and monitoring capabilities to proactively address playback issues. You will collaborate across various platforms, driving greater efficiency and intelligence within the Playback Engineering organization.

Join Roboyo as a Principal QA Architect – Automation & AI, where you will spearhead our efforts in building innovative solutions that integrate automation and artificial intelligence into quality assurance processes. Your expertise will be critical in enhancing software quality and operational efficiency. Collaborate with cross-functional teams to drive automation strategies and implement AI-driven testing frameworks, ensuring our products meet the highest standards of excellence.

Role overview Experian seeks a Principal Engineer to join its Hyderabad technology team. This senior role involves guiding projects from initial concept through final delivery, shaping the system architecture, and helping junior engineers grow in their careers. Key responsibilities Lead major engineering initiatives and oversee their execution Mentor junior engineers and support their development Collaborate with other teams to ensure technology aligns with business goals Contribute to system architecture design and ongoing improvements Ensure the delivery of reliable, high-quality software products Location This position is based in Hyderabad.

About InvoiceCloud:InvoiceCloud is a rapidly growing leader in the fintech sector, honored with 20 prestigious awards in 2025, including accolades from USA TODAY and the Boston Globe for Top Workplaces. We've also secured multiple SaaS Awards for Best Finance and FinTech Solutions, alongside national customer service recognitions from Stevie and the Business Intelligence Group. Our mission focuses on minimizing digital exclusion and bringing simplicity and dignity to how individuals pay for essential services. We pride ourselves on our leadership in AI maturity and responsible innovation. Join our award-winning, purpose-driven environment where top talent flourishes. To learn more, visit InvoiceCloud.com.The AI Data Architect is tasked with designing, evolving, and overseeing InvoiceCloud’s production data ecosystem, ensuring it is secure, scalable, and primed for current and future AI-driven use cases. This role emphasizes making our Azure-hosted production data fully AI-ready while assessing and recommending the best Azure-native and complementary technologies to enable advanced analytics, machine learning, and generative AI capabilities.What Success Looks Like: Success in this role will ensure that InvoiceCloud’s data is trusted, discoverable, well-modeled, and performant for AI consumption. AI teams and product engineers can confidently utilize production data without excessive preprocessing, data quality issues, or architectural constraints. Data pipelines, storage patterns, and search/indexing strategies are purposefully designed to support evolving AI workloads while upholding operational excellence, security, and compliance.

ttecdigital is looking for a Principal Consultant with strong experience in Microsoft technologies. This role involves leading strategic client projects and acting as a trusted advisor on technical direction and business transformation. Main responsibilities Advise clients with expert recommendations on Microsoft solutions Lead cross-functional teams to deliver technology projects that drive business change Work closely with stakeholders to enhance operational efficiency through Microsoft platforms Location The position is based in Hyderabad.

Join our dynamic team at Finite HR Consulting as a Salesforce Architect/Team Lead, where you will spearhead the evolution of our products, ensuring they meet enterprise release management expectations for Force.com applications. You will engage with our esteemed clients to comprehend their business needs and translate them into actionable product requirements.Key Responsibilities:1) Act as a Salesforce subject matter expert with a minimum of 6 years of experience, including at least 2 years in architecting enterprise Force.com applications.2) Demonstrate strong capabilities in configuration, customization, and programming with APEX APIs, APEX Triggers, Visualforce, Chatter, Apex Data Loader, etc.3) Manage releases of various Salesforce applications with a comprehensive understanding of packages and change sets.4) Possess hands-on experience working with various Salesforce APIs, including Tooling API, Metadata API, Canvas, REST/SOAP API, and Bulk API.5) Develop and architect enterprise applications on the Java/J2EE platform.6) Exhibit strong problem-solving abilities and effective communication skills.7) Hold relevant SFDC Certifications such as Sales Cloud, Service Cloud, DEV, and others.8) Have contributed to publishing at least one application on AppExchange and have knowledge of AppExchange security review requirements.9) Implement Continuous Integration for one of the Force.com applications.10) Show in-depth knowledge and experience in developing Salesforce1 Mobile solutions (Apps).

Join Experian as a Solutions Architect and leverage your expertise to design and implement innovative solutions that address our clients' needs. In this role, you will collaborate with cross-functional teams, ensuring seamless integration and optimal performance of our solutions. Your ability to analyze complex systems and translate client requirements into actionable plans will be key to your success.

Role overview Mattel Inc. seeks a Solution Architect in Hyderabad to define and guide the architecture for new systems and products. This position collaborates with teams across the company, ensuring technical designs support both business goals and product development. What you will do Shape the architectural direction for both new and existing solutions Collaborate with cross-functional teams to design systems that address business needs Translate complex technical ideas into clear concepts for a range of audiences Requirements Strong technical background in system architecture Ability to communicate effectively with technical and non-technical teams Experience designing solutions that support business and product objectives

At TTEC Digital, we empower our clients to cultivate an environment where employees feel appreciated and fully supported, recognizing that an exceptional customer experience begins with a satisfied workforce. Our mission is to create a workplace where employees can flourish.Position OverviewAs a Principal Consultant, you will take the lead in architecting, designing, and implementing solutions on the ServiceNow platform. You will guide a team of ServiceNow consultants, delivering cutting-edge solutions tailored to our clients’ needs. Collaboration is key, as you will work closely with onsite delivery teams, including project managers, onshore members, and at times, sales representatives and clients. Furthermore, you will spearhead the innovation and growth of our ServiceNow practice by identifying new opportunities, enhancing capabilities, and ensuring stakeholder satisfaction. Key Responsibilities1. Architect and design innovative ServiceNow platform solutions while leading a team of consultants.2. Commit to in-person engagement in Hyderabad, adhering to office presence policies.3. Assume technical delivery ownership for project work executed from India: a. Collaborate with onshore or client teams to understand work scope and detail. b. Estimate and plan project deliverables for the India team. c. Review and ensure the quality of delivered work. d. Code and test project solutions as needed. e. Participate in meetings and training sessions as required.

Join Wise as a Principal People Partner, where you will play a crucial role in shaping our people strategies and fostering a vibrant workplace culture. You will lead initiatives to enhance employee engagement, support talent development, and drive organizational change. Your expertise will help us build a diverse and inclusive environment where every team member can thrive.