About the job
Join New Era Technology, where our core value of 'People First' drives everything we do. With a global workforce exceeding 3,000 dedicated professionals, we are committed to fostering a workplace that values, empowers, and inspires growth for all. Our mission is to securely connect people, places, and information through comprehensive technology solutions at scale.
At New Era, you will immerse yourself in a collaborative culture that emphasizes your personal and professional development. Work alongside industry-certified experts, benefit from ongoing training, and enjoy a competitive benefits package. Guided by our foundational principles of prioritizing people, embracing continuous learning, and thriving through collaboration and inclusion, we nurture our workforce to deliver outstanding customer service.
If you aspire to make a significant impact in a supportive, growth-oriented environment, New Era is the ideal place for you. Apply today and help us shape the future of work together.
Role: Senior Network Engineer
Position Type: Permanent
Location: Hyderabad / Bangalore (Work from office)
PRIMARY DUTIES include but are not limited to:
Implementation Triage & Technical Escalation
- Act as the primary escalation point for complex deployment issues during the Cisco to Fortinet/Juniper migration.
- Diagnose advanced problems involving Fortinet firewalls, Juniper switches, Juniper access points, and legacy Cisco devices during transitions.
- Provide real-time support and guidance to field technicians and implementation teams, including root-cause analysis and corrective measures.
Change Control & Governance (ServiceNow)
- Manage the complete lifecycle of network-related change controls within ServiceNow.
- Create and assess change requests with a focus on precision, risk management, and compliance.
- Maintain high standards of operational discipline and audit preparedness.
Network Engineering & Migration Execution
- Lead the configuration, deployment, and optimization of networking solutions.

