Shop Manager

Join Frasers Group as a Shop Manager, where you will oversee daily operations, lead a passionate team, and ensure exceptional customer experiences in our retail outlet. This role is perfect for individuals who thrive in dynamic environments and possess strong leadership skills.

As the Operations Manager for Toppen Shopping Centre, you will be instrumental in executing operational and asset strategies effectively and efficiently, aligning with our organizational goals. Your expertise will significantly contribute to the management team, guiding operational excellence and ensuring that our business's commercial and operational processes are consistently monitored and optimized for maximum productivity.In collaboration with the operations team, you will implement a long-term asset maintenance plan that guarantees the shopping centre remains in prime condition. You will develop and refine best practices in line with the IKEA group risk manual, ensuring a secure and well-maintained environment for both tenants and visitors.Your ResponsibilitiesFormulate and execute operations strategy, plans, goals, and objectives.Oversee operations budget, manage expenses, and track income.Generate monthly reports detailing analysis on goals & KPIs, cost efficiency, vendor performance, and be responsible for budgeting, forecasting, contract reviews, and negotiations.Ensure the shopping centre is secure, safe, and impeccably maintained daily.Foster outstanding cooperation and customer service to ensure the shopping centre is the preferred landlord in the market.Deliver timely responses to tenant inquiries and service requests.Manage and evaluate all physical operations of the centre, including security, safety, and subcontractor activities.Drive sustainability and CSR initiatives aligned with company objectives.Maintain and update the business plan, ensuring efficient execution of proposed plans.Prepare financial projections for capital expenditure and operational budgets.Conduct operational progress reports and monitor compliance with contracts.Build strong relationships with vendors, suppliers, and contractors to ensure high-quality service delivery at minimal expense.Oversee the investigation and reporting of incidents and accidents, ensuring compliance with IKANO and local legislation, and recommend necessary procedural revisions.Coordinate insurance claims processes with relevant stakeholders and conduct root cause analyses to prevent future incidents.Building Business CompetenceCollaborate with various departments to enhance operational efficiency and effectiveness.

Join the Frasers Group as an Assistant Shop Manager at our dynamic locations in Mid Valley Southkey and KSL Mall Johor. In this pivotal role, you will assist in managing store operations, ensuring exceptional customer service, and driving sales performance.Your responsibilities will include supporting the Shop Manager in daily operations, leading the team to achieve sales targets, maintaining visual merchandising standards, and fostering a positive shopping environment. You will play a key role in enhancing the customer experience and ensuring our store remains a vibrant part of the community.

Act as the primary liaison among the Landlord, tenants, tenant designers, and contractors to ensure timely occupancy of tenant spaces.Oversee and manage the Tenant Coordination and Fit-Out processes in compliance with Ikano Centres group policies, procedures, and risk assessments, ensuring adherence to opening timelines.Support the entire Tenancy Coordination Process regarding tenant fit-out works, from design submission to renovation completion, while meeting challenging deadlines.Conduct weekly on-site progress reports and periodic inspections in collaboration with facilities management and safety teams prior to store openings.Facilitate tenant deliveries, site access requirements, and manage all related paperwork and administrative tasks as directed by Management.Assist in planning, organizing, and executing various projects and meetings, including sourcing quotations, preparing purchase orders, and submitting invoices for ad-hoc works related to landlord provisions or minor mall construction.Provide test-fit and AutoCAD files for Change Requests.Coordinate closely with SO Leasing and facilities management regarding new tenants and their Change Requests.Accommodate any ceiling inspections or pre-opening inspection requests from tenant contractors alongside Facilities Management and Safety Security teams.Possess in-depth knowledge of local authority regulations pertaining to building management, architectural plans, and business licensing.

About Us:Fuku is a premier provider of cutting-edge data center solutions, focusing on the design, construction, and management of advanced facilities that meet the highest standards of performance and sustainability.Key Responsibilities:- Design, implement, and manage comprehensive Environmental, Health, and Safety (EHS) programs to ensure strict compliance with all local, state, and federal regulations.- Conduct thorough risk assessments and audits to identify potential hazards, implementing effective corrective measures.- Lead in-depth incident investigations and root cause analyses to enhance safety performance and prevent future occurrences.- Deliver engaging EHS training and educational programs for employees, contractors, and stakeholders, fostering a strong culture of safety and environmental stewardship.- Collaborate with interdisciplinary teams to seamlessly integrate EHS considerations into all project phases.- Monitor, analyze, and report on EHS performance metrics and trends to upper management.- Develop, manage, and execute emergency response plans, coordinating regular drills to ensure preparedness for any incidents.- Serve as the primary liaison with regulatory agencies and external auditors, ensuring compliance and addressing EHS-related inquiries.

Join our dynamic team at fuku, a pioneering company in the Fintech sector, currently seeking an experienced HR & Administration Manager to lead our HR and administrative functions. In this vital role, you will:Human Resources:Oversee and manage all HR and administrative operations of the organization.Develop and implement HR policies and procedures that align with our strategic business goals.Lead comprehensive recruitment initiatives for local and international positions in line with the company's growth plans.Formulate and execute local talent strategies, encompassing job analysis, talent profiling, sourcing channels, and selection processes.Design and enforce attendance, performance appraisal, and compliance systems that meet company standards.Collaborate with headquarters on employee screening, probation evaluations, and performance management frameworks.Support employee lifecycle activities, including onboarding, training, development, and engagement initiatives.Manage employee relations, addressing conflict resolution and performance management.Administer payroll and benefits programs efficiently.Assist senior management in strategic planning and organizational development.Maintain precise employee records and HR databases.Facilitate effective communication between management and employees to foster a positive workplace environment.Administration:Oversee daily office operations, including workspace organization, supply management, document control, and maintenance.Manage relationships with vendors, particularly for office supplies and facility services.Provide administrative support for visitor coordination, travel arrangements, and event organization.Act as a key liaison between the local office and headquarters, ensuring effective implementation of company policies and administrative processes.

Role overview ikanoretail seeks a Restaurant Operations Manager based in Johor Bahru. This role leads all aspects of daily restaurant operations, with a strong focus on food quality, service standards, and customer satisfaction. The manager plays a key part in guiding the team, maintaining smooth workflows, and supporting business growth. What you will do Oversee daily restaurant activities to ensure operations run efficiently Uphold high standards for both food quality and customer service Lead, train, and motivate the restaurant team Track team and business performance, working toward set goals Work to improve the overall customer experience What success looks like Consistent delivery of excellent food and attentive service A motivated team that collaborates effectively Efficient operations that contribute to profitability Positive feedback and satisfaction from customers

Join airtrunk as a Service Delivery Manager where you will play a vital role in overseeing the management and delivery of our services. You will ensure that our operations run smoothly and efficiently while maintaining high levels of customer satisfaction. Your expertise will help us navigate challenges and implement solutions that enhance our service delivery. If you are passionate about technology and dedicated to improving service outcomes, we want to hear from you!

Join our dynamic team at Smiths Group as a Human Resource Manager, where you will play a pivotal role in shaping our employee experience and fostering a positive workplace culture. You will lead initiatives in talent acquisition, employee engagement, and performance management, ensuring alignment with our strategic objectives.

We are seeking a dedicated and detail-oriented Cost Manager to join our dynamic team at Turner Townsend in Johor Bahru. As a Cost Manager specializing in Data Centres, you will be responsible for managing and controlling costs throughout the lifecycle of various data centre projects. Your expertise will be vital in ensuring projects are delivered within budget while maintaining the highest quality standards.Key responsibilities include developing cost plans, conducting risk assessments, and collaborating with stakeholders to provide accurate budget forecasts. You will play a crucial role in financial reporting and ensuring compliance with industry standards.

Join our dynamic team at ikanoretail as a Risk, Control & Compliance Manager in the bustling Toppen Shopping Centre. In this pivotal role, you will be responsible for developing and implementing risk management frameworks, ensuring adherence to compliance regulations, and fostering a culture of safety within our operations. Your expertise will guide our initiatives in health and safety, helping us create a secure environment for our customers and employees.

Join our dynamic team at Turner Townsend as an Engineering and Design Manager specializing in Heavy Industrial projects. In this pivotal role, you will lead a team of engineers and designers, ensuring the successful execution of complex industrial projects in Johor Bahru. Your expertise will drive innovation and efficiency, fostering a collaborative environment that encourages creative problem-solving.As a key figure in our organization, you will be responsible for overseeing project design, managing budgets, and coordinating with various stakeholders to achieve project objectives. Your leadership will be instrumental in delivering high-quality results that meet our clients' needs and expectations.

Smiths Group plc seeks an Electronics Category Manager to oversee the APAC region from Johor Bahru. This position shapes strategy and delivery for electronics product lines, ensuring regional efforts reflect global standards while adapting to changing market demands in Asia-Pacific. Key responsibilities Lead category management for electronics across APAC markets Create and implement strategies that balance global direction with local requirements Promote product innovation within the electronics portfolio Refine pricing strategies to maintain competitiveness and support business objectives Enhance customer satisfaction through effective category oversight Location and scope This role is based in Johor Bahru, with responsibilities spanning the Asia-Pacific region.

Build and nurture relationships with corporate clients while delivering exceptional service to existing hirers.Utilize data-driven techniques to analyze customer needs and conduct structured planning sessions, presenting optimal solutions to enhance their business operations.Craft innovative sales strategies aimed at increasing revenue from existing accounts and promoting additional services from JobStreet.com.Execute a comprehensive account plan designed to strengthen relationships and drive sales growth.Engage with senior management and decision-makers at key customer accounts through impactful sales presentations, account reviews, and comprehensive consultancy on our product offerings.Identify prospective accounts and assess their needs, proposing tailored solutions and strategic approaches to navigate competitive landscapes.Facilitate the successful rollout and adoption of new company products by actively engaging and communicating with all hirers.Other responsibilities include accurate sales reporting, meeting monthly sales targets, and managing collections.Prioritize customer success and return on investment to enhance business retention and expansion.Collaborate with various stakeholders across departments to develop actionable plans or customer programs as needed.

Foster and sustain relationships with existing corporate accounts while delivering exceptional service to current hirers.Utilize data-driven insights and structured planning sessions to assess client needs and recommend optimal solutions.Devise innovative sales strategies aimed at expanding current revenue streams and promoting additional JobStreet.com services.Craft and execute a comprehensive account management plan to enhance client relationships and increase sales.Engage with senior leadership and decision-makers within key clients through sales presentations, account evaluations, and provide comprehensive consultancy on all offerings.Identify prospective accounts and assess client needs to propose effective solutions and develop strategies to navigate competitive challenges.Facilitate the introduction and adoption of new products by actively engaging with hirers and managing the implementation process.Perform additional duties as needed, including precise sales reporting, meeting monthly sales targets, and overseeing collections.Prioritize customer success and ROI to foster business retention and growth.Collaborate with cross-functional teams to create actionable plans or customer programs as necessary.

Join Turner Townsend as a Contracts Manager and play a pivotal role in managing contractual obligations within the real estate sector. You will ensure compliance with contract terms, mitigate risks, and enhance project delivery through effective contract administration.

About UsLove, Bonito is the premier womenswear brand in Southeast Asia, dedicated to empowering women to express their confidence through fashion. Established in 2010 in Singapore, we have transformed from a modest online startup into a multi-channel enterprise, boasting over 20 stores throughout Asia and a robust online presence.As we look toward the next decade, we are excited to expand into new categories, enter new markets, forge wholesale partnerships, and pursue brand acquisitions. We are evolving into a next-generation regional consumer group that harmonizes passion with performance, creativity with technology.At our core, we are a community of builders, dreamers, and doers, committed to a culture that transcends mere words on a wall — it’s reflected in our daily actions. We move swiftly, stay inquisitive, and take calculated risks on ideas and individuals we believe in. Here, you will be part of a team that encourages your growth, trusts your leadership, and celebrates your individuality. Together, we are crafting the future of Asian brands, from Southeast Asia to the world.Why Join Us?At Love, Bonito, your role will extend beyond a mere job — you will contribute to a movement. We are cultivating an organization that is agile, audacious, and heartfelt, where every team member has the opportunity to make a meaningful impact. Here’s what to expect:Purpose with Performance: We are building a world-class Asian brand that competes on a global scale. We hold ourselves to high standards and operate with purpose, integrity, resilience, and excellence. Join us if you are serious about customer service excellence and are passionate about creating tangible impact!Growth Opportunities: We are recognized for our dynamic and fast-paced environment. You will be expected to learn rapidly, stretch your capabilities, and collaborate with individuals who challenge and support you equally. Do not join us if you seek a comfortable, fully structured setup; however, do join us if you are excited to help build, shape, and make a difference together!Culture at Our Core: If you desire a no-corporate-BS atmosphere, you will fit right in. We lead with empathy, celebrate uniqueness, and believe that great work arises from trust, not titles. We value teamwork and effective collaboration — because when we run together, we go further. If this resonates with your values, come join us and become part of #TeamLB!Join us as we redefine the essence of building a lasting global consumer group.

Join our esteemed client, a leading provider of data center infrastructure solutions in Asia, as they seek a dedicated Critical Facilities Manager to spearhead their expanding projects.The Critical Facilities Manager will play a pivotal role in ensuring the operational continuity of data centers by overseeing essential infrastructure and systems, safeguarding reliability, security, and compliance. Responsibilities will encompass the management of critical systems, including power supply, cooling mechanisms, and physical security measures. The successful candidate will lead teams, coordinate maintenance efforts, and engage with diverse stakeholders to uphold operational excellence.Key Responsibilities:Infrastructure Management: Oversee and maintain critical systems such as power, cooling, and fire suppression.Preventative Maintenance: Conduct regular inspections and maintenance of equipment to avert failures.Emergency Response: Create and implement emergency response plans, including staff training.Security: Ensure robust facility security and prevent unauthorized access.Compliance: Maintain adherence to all relevant regulations and standards.Staff Training: Provide training on emergency procedures and operation of critical systems.Budget Management: Develop and oversee budgets for facility operations and maintenance.Vendor Management: Source and manage vendors for critical equipment and services.Change Management: Implement and manage changes to critical systems effectively.Risk Assessment: Identify and mitigate risks associated with critical facilities.

Join our dynamic team at Turner Townsend as a Cost Manager specializing in Data Centre operations. You will play a crucial role in managing costs, analyzing financial data, and ensuring that projects are delivered within budget. This position is ideal for candidates who are detail-oriented and possess strong analytical skills.

Join Turner Townsend as a Senior Project Manager specializing in Heavy Industrial projects in Johor Bahru. In this pivotal role, you will oversee complex projects, ensuring they are completed on time, within budget, and to the highest standards of quality. Your leadership will guide project teams through all phases, from initial planning to execution, while collaborating with stakeholders to align project objectives with business goals.