About the job
Job Title: Desktop Support Representative - Distributed Client Services
Location: Kalamazoo, MI
Duration: 1+ year (with possible extension)
Job ID: 17-72488
Skills Overview:
- Proficient in Deskside Support, with solid experience in providing technical assistance directly to end-users.
- Expertise in supporting Windows 7 and Windows XP operating systems, including troubleshooting and problem resolution.
- Experience with Microsoft Office Suite (2003, 2007, 2010) support.
- Strong end-user troubleshooting capabilities.
- Hands-on Break/Fix support, IMAC (Install, Move, Add, Change), data migration, and PC refresh tasks.
- Installation, configuration, and maintenance of Windows OS, hardware, and software components.
- Desktop and laptop setup, configuration, and upgrades.
- Support for Windows XP and Windows 7 migrations.

