Technical Customer Support Representative

Join our team at Revalize as a Technical Customer Support Representative, where you will deliver exceptional software support to our clients throughout Germany. As a second-level support professional, you will engage with customers to resolve complex issues and enhance their experience with our proprietary software, PRO.FILE.Key Responsibilities:Deliver outstanding customer service to Revalize clients and colleagues, demonstrating our core values in every interaction.Address incoming inquiries and challenges related to the PRO.FILE software, ensuring timely and effective support.Assess, categorize, and prioritize user issues for swift resolution, maintaining a high level of customer satisfaction.Reproduce technical issues and develop test cases within intricate software environments.Follow established documentation and customer service guidelines to maintain consistency.Resolve support queries and escalate complex issues as necessary to ensure a seamless user experience.Contribute to the knowledge base by authoring and refining articles, FAQs, and documentation related to Revalize software.Perform various support activities, including software installations and application configurations.

The Customer Support Manager plays a crucial role in ensuring the delivery of exceptional support services to Revalize's customers and partners. This position requires a deep understanding of company products, the application of best practices in support, and the optimization of self-service options for customers. You will oversee a diverse team of support personnel across various product lines, ensuring adherence to processes, policies, and service level agreements within Revalize's systems.Key ResponsibilitiesLead and manage a team of support professionals dedicated to assisting Revalize's customers and partners.Track and analyze key performance indicators (KPIs) to guarantee timely support delivery and enhance customer satisfaction.Establish, monitor, and refine performance standards for team members to align with our service objectives.Provide coaching and mentorship to team members to foster high levels of performance.Contribute to the ongoing development of the Customer Support function as the organization expands.Define and implement training initiatives for team members, including onboarding, product education, cross-training, and certification.Offer cross-functional feedback on product issue trends, system stability, feature functionality, and overall customer satisfaction.Facilitate cross-departmental collaboration to ensure customers receive timely updates on issue statuses.Serve as a primary escalation point for both customers and internal stakeholders.Engage with key customers, individually or as part of a team, as necessary.Participate in capacity forecasting and implement productivity enhancements for direct reports.Contribute to the implementation of Knowledge-Centered Support and other self-service initiatives.Responsible for making hiring decisions.Willingness to travel occasionally as required.

About the Role Tipico is looking for an IT Support Analyst focused on First Level Support to join the team in Karlsruhe. This position plays a key part in helping both clients and colleagues resolve technical issues and keep systems running smoothly. What You Will Do Respond to support requests from clients and internal teams Assist with troubleshooting and resolving technical problems Help ensure reliable operation of Tipico’s systems and services

Join Our Team (m/w/d) as a Customer Service Representative in our call center! We are looking for enthusiastic individuals who can help maintain our connections with clients and prospects, ensuring their needs are met effectively. If you are motivated, articulate, and have a knack for persuasion, you are the perfect fit for us!No prior sales experience? Changing careers?During the onboarding process, you will learn everything necessary for the role. Previous experience in sales is not mandatory.Key Responsibilities:Conducting telephone outreach to potential new customersPerforming on-site needs assessments with clientsReaching out to existing customers in our databaseCoordinating and preparing appointments for our field service advisorsCreating proposals and managing correspondence with clientsOpportunities for professional development and advancement are available in the coming years.The onboarding phase typically lasts between 1 to 3 months.What We Offer:Secure Employment: We aim for long-term growth with every new hire, with the goal of permanent contracts. Together, we embark on an engaging journey.Great Work Environment: A positive atmosphere is essential in sales. When you are in high spirits, you can inspire others. Our team is collegial and familial, working together to achieve high performance and personal growth.Competitive Compensation & Career Prospects: Our employees receive fair salaries based on their qualifications. As we continue to grow and expand, we are looking for more experts and leaders.Modern Tools: As a company, we are embracing digital transformation to optimize our workflows. Advanced technology and tools will be at your disposal in your new role.

Join Our Team! We are seeking enthusiastic individuals (m/f/d) to support our administration center in maintaining contact with our prospects and clients on-site. If you are motivated, articulate, and have a knack for persuading others, you are the perfect fit for us!No prior sales experience? Switching careers?During your onboarding, you will learn everything necessary to excel in this position. Previous experience in sales is not mandatory.Key Responsibilities:Conduct on-site analyses for clientsMake phone contact with existing customer records in our systemPlan and prepare for appointments in collaboration with our internal teamDraft proposals and correspondence with clientsOpportunities for development and advancement are available in the coming years.Typically, the onboarding phase lasts between 1 to 3 months.We Offer:Stable Employment: We aim for long-term growth with every new hire, with the goal of permanent positions. Together, we embark on a diverse journey.Great Work Environment: A positive atmosphere is crucial in sales. Only those who are happy can inspire others. Our team is supportive and collegial, working together to achieve excellence and personal growth.Fair Compensation & Career Prospects: Our employees receive competitive salaries based on their qualifications. As we continue to grow and expand, we are looking for more experts and leaders.Modern Tools: As a company, we embrace digital transformation and optimize our workflows. You will have access to advanced technology and tools at your new workplace.

Join our dynamic team at R.V. Allgemeine Versicherungen AG as a Customer Service Representative. We are seeking enthusiastic individuals who are ready to embark on a rewarding career in customer service. Whether you're a seasoned professional or a career changer, we welcome your application!

Join our dynamic team at ebreuninger GmbH & Co. KG as a Customer Service Representative and Click & Collect Specialist. This role offers an excellent opportunity to engage with customers and enhance their shopping experience, both in-store and online. You will assist customers with their inquiries, process Click & Collect orders, and ensure a seamless service experience. We are looking for enthusiastic individuals who are dedicated to providing outstanding customer service and are eager to learn and grow within our company.

We are seeking enthusiastic individuals to join our administration team, dedicated to maintaining contact with our clients and prospects, ensuring they receive personalized support tailored to their needs. If you possess excellent communication skills and have a knack for persuasion, you will fit right in with our team! No prior sales experience? Career changers welcome!You will receive comprehensive training to equip you with all the necessary skills for this role. Previous experience in sales is not required. Key Responsibilities:Conducting telephone needs assessmentsReaching out to existing customer contacts in our databasePlanning and preparing meetings for our field sales representativesCreating tailored offers and managing correspondence with customersOpportunities for professional development and advancement are available in the coming years.The training period typically lasts between 1 to 3 months.What We Offer:Secure Employment: We aim to foster long-term growth with every hire. Our goal is to transition each new team member into a permanent position, embarking on a diverse journey together.Positive Work Environment: A supportive atmosphere is crucial in sales. A cheerful disposition helps us inspire others. Our team culture is collegial and familial, where we all work together to achieve our best and encourage personal growth.Competitive Compensation & Career Opportunities: Depending on qualification levels, our employees receive fair remuneration. As we continue to expand, we are on the lookout for more experts and leaders.Modern Tools: As a company embracing digital transformation, we strive to optimize our work processes. You will have access to smart technologies and tools at your new workplace.

Role Overview atlas4 is looking for a Regional Representative (m/f/d) focused on Property Insurance. This position covers the Heilbronn, Stuttgart, Ludwigshafen, Kaiserslautern, and Karlsruhe regions. What You Will Do Drive sales of property insurance products within the assigned regions. Build and maintain strong client relationships. Assess client needs and recommend appropriate property insurance solutions. Key Locations Heilbronn Stuttgart Ludwigshafen Kaiserslautern Karlsruhe

Are you looking to take on an advisory role, bringing large-scale projects to life and ensuring that modern buildings operate seamlessly? Do you want to create real value for operators and users alike? Join us and take the lead in the entire commissioning process – from planning to handover to operators and users, followed by ongoing support. Together, we will shape your career at Drees & Sommer.Act as a representative for clients on exciting large projects.Develop comprehensive commissioning concepts during the planning phase.Conceptually accompany the planning and construction phases with a focus on future building use.Ensure the quality and functionality of the technical equipment.Coordinate all trades involved in the project.Organize training sessions, inspections, and handovers of building technical systems.

Join our dynamic team at Hollister Co. as a Brand Representative/Sales Associate! We are seeking passionate and enthusiastic individuals who are eager to provide exceptional customer service and represent our brand with pride.As a Brand Representative, you will engage with customers, assist them with their shopping experience, and ensure that the Hollister brand is showcased effectively. Your role will involve promoting our latest collections and maintaining the store's visual appeal.

Join our dynamic Administration Center at richtigsauber! We are on the lookout for enthusiastic new team members (m/w/d) to help maintain connections with our prospects and customers, ensuring their needs are met with exceptional service. If you are motivated, articulate, and can easily persuade others, you will thrive with us!No prior experience in facility management? Career changers are welcome!During the training period, you will acquire all the necessary skills for this role. Previous experience in building services is not a prerequisite.Key Responsibilities:Conducting telephone consultations with customersInitiating contact regarding existing orders and scheduling appointmentsPlanning, preparing, and following up on ordersCoordinating staff and personnelOrganizing initiatives to maintain work quality and customer satisfactionOpportunities for development and advancement are available in the coming years.The training phase typically lasts between 1 to 3 months.What We Offer:Secure Employment: We aim for long-term growth with every new hire, with the goal of permanent placement. Together, we embark on a diverse journey.Great Work Environment: A positive atmosphere is essential in sales. Only those who are happy can inspire others. Our interactions are collegial and familial, as we all strive for excellence and personal growth.Competitive Compensation & Career Opportunities: Our employees receive fair salaries based on their qualifications. As we continue to grow and expand in the coming years, we will need more experts and leaders.Modern Tools: As a company, we're embracing digital transformation and optimizing our workflows. You will have access to smart technology and tools at your new workplace.

Role Overview dreessommerse is looking for a Technical Project Manager (m/f/d) to lead integrated technical building services (TGA) projects in Karlsruhe. This position focuses on managing the full project lifecycle, from initial planning through to delivery. What You Will Do Coordinate with internal teams and external partners involved in TGA projects Manage project schedules and track progress against key milestones Oversee project delivery, ensuring quality and adherence to agreed timelines Facilitate communication among stakeholders throughout all project phases Location Based in Karlsruhe.

Join our dedicated team at Securitas as a Sales Representative in the Elevator Emergency Services sector. This full-time position offers an exciting opportunity to engage with clients nationwide, providing essential services in emergency situations. You will play a crucial role in promoting our elevator emergency response solutions, working closely with both new and existing clients.We are looking for a dynamic individual who is passionate about sales and customer service, with the ability to thrive in a fast-paced environment. If you are ready to make a significant impact in the elevator industry, we want to hear from you!

Your Role - Your PassionJoin us in vehicle care by assisting with the exterior and interior cleaning of our campers.Enhance the customer experience by ensuring our clients leave with a smile during camper pick-up and drop-off, making their roadsurfer journey unforgettable.Support our station team with daily tasks, ensuring our #happyroadsurfer clients embark on their vacations with joy.

Join Our Team! We are on the lookout for enthusiastic individuals (m/f/d) to become a part of our Sales Team at Headquarters. Your role will be to maintain contact with our potential clients and existing customers, ensuring they receive the best service tailored to their needs. If you are motivated, articulate, and have a knack for persuading others, you’re in the right place!No prior sales experience? Career changers welcome!During the onboarding process, you will learn everything necessary to excel in this role. Previous experience in sales is not a prerequisite.Key Responsibilities:Conduct telephone outreach to potential new clientsPerform needs assessments on-site with clientsMake telephone contact with existing clients in our systemPlan and prepare for meetings with our external sales consultantsDraft proposals and correspondence with clientsOpportunities for growth and advancement are available in the coming years.The training period typically lasts 1-3 months.We Offer:Job Security: We aim for every new hire to grow with us long-term. The goal of each hiring is to secure an indefinite contract, embarking together on a diverse journey.Positive Work Environment: A supportive atmosphere is crucial in sales. Only those who are happy can inspire others. Our team fosters a collegial and familial approach, working together to achieve success and personal growth.Competitive Compensation & Career Opportunities: Our employees receive fair salaries based on their qualifications. As we continue to grow and expand in the coming years, we are looking for more experts and leaders.Modern Tools: As a forward-thinking company, we are optimizing our workflows with innovative technology to support you in your new role.

Join our dynamic administration team as we seek enthusiastic Customer Service Representatives (m/f/d) to maintain communication with our clients and cater to their needs. If you are motivated, articulate, and have a knack for persuasion, you will thrive in this role!No prior experience in facility management? No problem! We welcome career changers and will provide comprehensive training to equip you with the necessary skills for success.Key Responsibilities:Provide exceptional telephone-based customer supportMake outbound calls regarding existing orders and schedule appointmentsPlan and prepare for service orders, including follow-upsCoordinate staff and manage personnel assignmentsOrganize measures to enhance work quality and customer satisfactionWe offer opportunities for career advancement in the coming years, with a typical onboarding period of 1-3 months.What We Offer:Stable Employment: We aim for long-term hires who grow with us, targeting permanent positions.Positive Work Environment: A supportive and collegial atmosphere where teamwork drives success.Competitive Salary & Career Opportunities: Fair compensation based on qualifications, with growth potential as we expand.Modern Tools: Embrace the digital transformation with access to cutting-edge technology in your workspace.

Join the Agentur für HaushaltshilfeGermany's Leading Provider of Professional Household Assistance and Daily Support.We believe every individual in need of assistance should be able to live in the comfort of their own home for as long as possible: Home! Our service goes beyond mere household assistance; we offer time, care, and a helping hand. We significantly enhance the quality of life and provide relief to family members. If you're looking to make a meaningful contribution, you’re in the right place!What We Offer YouFlexible, Family-Friendly Working Hours – options for student jobs, mini jobs, and part-time roles from Monday to Friday.Mini Job Salary: €14/hour (monthly earning limit of €603, equivalent to 43 hours/month), Salary for Permanent Position: €16/hour.Reimbursement for Travel Costs: €0.30/kmBasic Helper QualificationCompany Health Insurance Supplement – Health budget of €600 per year (after probation period)Company Pension Plan – with employer contribution (after probation period)Germany Ticket – offered as a job ticketJobbikeCorporate Benefits – employee discounts with exclusive perksTeam Events – such as summer festivals and Christmas partiesWorking Environment – friendly and supportive atmosphere

Are you passionate about providing excellent customer service? Join Tipico as a Servicekraft in both full-time and part-time roles, where you will be the face of our exciting retail environment. Your responsibilities will include assisting customers, managing transactions, and ensuring a welcoming atmosphere in our shops.

About the Role unnunitednewsnetworkgmbh is looking for a Sales Representative (m/w/d) to join the B2B team in Karlsruhe. This part-time position focuses on building new client relationships by phone and supporting the company’s sales pipeline. Both experienced professionals and career changers are welcome, training is provided. What You'll Do Reach out to potential B2B clients by phone and introduce them to our services. Arrange tailored consultation appointments for the sales team. Support company growth by helping achieve business targets. What We Offer For over two decades, unnunitednewsnetworkgmbh has delivered press and corporate information solutions, including PresseBox and lifePR. More than 50,000 press boxes and a broad range of marketing and communication tools support our clients’ needs. The team works from a well-located office in Karlsruhe. What We Look For Confident, persuasive communication skills, especially on the phone. Comfort using computers for daily work. Positive, enthusiastic attitude. No prior sales experience required, training is available for those new to the field. How to Apply This role is available immediately. If you are interested in a part-time sales position where your work makes a difference, we look forward to your application.