About the job
Farm Boy Inc. is seeking a Customer Service Representative for its Kitchener location. This position centers on supporting shoppers, answering questions, and resolving concerns to ensure a positive experience in the store. Each interaction is an opportunity to strengthen customer trust and loyalty.
Key responsibilities
- Respond to customer inquiries in person, over the phone, or online
- Assist shoppers in locating products and provide information about store offerings
- Address concerns or problems promptly and courteously
- Foster a welcoming store environment through attentive service
What we look for
- Enjoys helping others and finding solutions to problems
- Communicates clearly and listens attentively
- Comfortable engaging with the public
- Remains effective and friendly during busy periods

