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Experience Level
Entry Level
Qualifications
We are seeking passionate individuals who have a flair for cooking and a desire to learn. Ideally, candidates should have:A culinary degree or diplomaPrevious experience in a similar role is preferred but not essentialStrong communication skills and the ability to work in a teamA commitment to maintaining high standards of cleanliness and hygiene
About the job
Accor Hotels in Kolkata is hiring a Commis Chef to join the kitchen team. This role supports the preparation and presentation of a variety of dishes for guests.
What You Will Do
Assist senior chefs with daily food preparation tasks
Help present dishes according to hotel standards
Maintain a clean and organized work area
Follow kitchen safety and hygiene guidelines
Work Environment
The kitchen team values collaboration and skill development. Expect a supportive atmosphere where culinary skills can grow.
About Accor Hotels
Accor Hotels is a leading global hospitality group with a rich portfolio of brands, offering a diverse range of experiences across the globe. Our commitment to excellence and innovation ensures that we provide our guests with unforgettable stays. Join us to be part of a team that values creativity, teamwork, and personal growth.
Role Overview Accor Hotels in Kolkata is hiring a Commis Chef to join the kitchen team. This role supports the preparation and presentation of a variety of dishes for guests. What You Will Do Assist senior chefs with daily food preparation tasks Help present dishes according to hotel standards Maintain a clean and organized work area Follow kitchen safety and hygiene guidelines Work Environment The kitchen team values collaboration and skill development. Expect a supportive atmosphere where culinary skills can grow.
Join our vibrant team at Accor Hotels as a Bakery Commis, where your culinary skills will shine in a dynamic and supportive environment. You will play a crucial role in preparing and presenting a variety of baked goods, contributing to our guests' delightful dining experiences. This position offers an excellent opportunity for those looking to advance their career in the hospitality industry.
Role overview Accor Hotels in Kolkata seeks a Head Chef to guide its kitchen team. The Head Chef takes charge of daily kitchen operations, menu planning, and food quality. This position sets expectations for presentation and taste, making sure each dish matches the hotel's standards. Key responsibilities Oversee all aspects of kitchen operations and maintain an efficient workflow Create menus that highlight current culinary trends and guest preferences Maintain high standards for food quality, consistency, and presentation Lead, mentor, and support chefs and kitchen staff Contribute to delivering memorable dining experiences for hotel guests Location This role is based at Accor Hotels in Kolkata.
Role overview Accor Hotels seeks a Housekeeping Executive in Kolkata. This position plays a key part in ensuring a welcoming, comfortable environment for every guest. The Housekeeping Executive upholds cleanliness and quality standards across guest rooms, public spaces, and other hotel facilities. What you will do Supervise the cleanliness and appearance of guest rooms and shared areas Maintain hygiene standards throughout the property Coordinate with colleagues from other departments to help deliver a positive guest experience Location This role is based in Kolkata.
Join Accor Hotels as a Front Office Executive, where you will be the first point of contact for our guests. Your role will involve welcoming guests, managing reservations, and providing exceptional customer service to ensure a memorable stay. We are looking for a dynamic individual with a passion for hospitality and a commitment to excellence.
Join our dynamic team at ibis Kolkata Rajarhat as a dedicated and experienced Duty Manager. In this pivotal role, you will ensure the seamless operation of hotel services, uphold our commitment to high service standards, and craft unforgettable experiences for our guests.Oversee all hotel operations during your assigned shifts, ensuring efficiency and quality.Deliver exceptional guest service by proactively addressing inquiries, resolving issues, and anticipating guest needs.Lead and inspire team members to achieve outstanding performance and service excellence.Effectively manage guest complaints and concerns with professionalism.Facilitate smooth communication and collaboration across various departments.Enforce hotel policies, procedures, and safety regulations consistently.Maintain cleanliness and presentation standards throughout all areas of the property.Ensure a welcoming check-in and check-out experience for all guests.Conduct regular quality inspections of public areas and guest rooms.Assist with the training and development of staff to enhance skills and knowledge.Respond to emergency situations with quick and decisive actions.Compile and submit daily operational reports and guest feedback.Work alongside other managers to boost overall hotel performance and guest satisfaction.
Join our dynamic culinary team as an Assistant Chef / Commi 2, where your passion for food and creativity will shine. You will play a crucial role in delivering exceptional dining experiences by preparing high-quality dishes in accordance with our menu standards.Leverage your knowledge of a la carte cooking, meat temperatures, and presentation to ensure all dishes meet our exacting specifications.Efficiently prepare all orders as directed by the service staff, ensuring prompt and accurate delivery.Ensure that all food leaves the kitchen in peak condition, reflecting our commitment to quality.Assist in meal service preparation, including sauces, soups, and other items associated with the daily menu.Utilize standard food preparation techniques to prep food products effectively.Familiarize yourself with our menus, recipes, and presentation standards to enhance your culinary skills.Maintain proper food storage practices, ensuring all items are stored in appropriate containers and at correct temperatures, with proper dating and rotation as per SOP.Prepare food items for other kitchen departments as needed and assist with preparations for the next shift and following day as directed by your Supervisor.Keep your work area, including countertops, utensils, equipment, and refrigeration, clean and sanitary per state, county, and company health regulations.In the absence of the Supervisor, take responsibility for assigned employees, assigning tasks, and ensuring quality performance.Report for scheduled shifts on time and in uniform, following company policy.Adhere to all company safety and security policies and procedures; report any accidents, injuries, or unsafe conditions to management; complete necessary safety training and certifications.Perform other duties as assigned.
Join our culinary team as an Assistant Chef / Commi 1, where your skills in a la carte cooking, meat temperatures, and presentation will shine. You will work closely with service staff to ensure all orders are prepared accurately and promptly, maintaining the highest standards of food quality.Create finished dishes that adhere to menu specifications and quality standards.Efficiently prepare all orders from service staff, ensuring timely cooking and presentation.Guarantee that all food leaves the kitchen in peak condition for service.Assist in meal preparation, including sauces, soups, and daily menu items.Utilize standard food preparation techniques for product prep.Learn and understand menus, recipes, and presentation techniques.Ensure proper storage of food items, maintaining appropriate temperatures and labeling for freshness.Prepare items for other kitchen departments as needed and anticipate the requirements for the next shift.Maintain cleanliness and sanitation of work areas, including countertops, utensils, equipment, and refrigeration in compliance with health regulations.In the absence of a supervisor, assume responsibility for assigned employees, delegating tasks and ensuring performance standards are met.Arrive on time for scheduled shifts, dressed in uniform according to company policy.Adhere to all company safety and security policies, reporting any accidents or unsafe conditions to management.Perform other duties as assigned.
Oversee and manage the creation of a diverse range of pastries, cakes, cold and hot desserts, and toppings for the pastry shop and other culinary outlets.Maintain detailed production charts for all bakery and pastry items, regularly monitoring their progress and quality.Strive to exceed guest expectations through exceptional quality and service in all food offerings.Supervise the preparation and production processes for bakery items, ensuring the highest standards are met.Adhere to all HACCP protocols, maintaining clear and accurate records at all times.Promptly inform management of any issues that may impact the hotel’s interests.Design and plan creative menus, ensuring the exquisite presentation of pastries, bakery items, and chocolates.Skillfully pair wines with food when applicable, fostering innovation and consistency to develop a competitive edge through new products.Follow the Executive Chef's guidelines for menu planning and design.Estimate daily and weekly ingredient requirements to ensure efficient production.Inspire and develop staff, promoting teamwork and smooth departmental operations.Effectively manage staffing levels through strategic duty roster planning to ensure consistent guest service excellence.Provide ongoing support to the team, enabling them to deliver a range of efficient services.Address customer inquiries and resolve issues promptly to guarantee satisfaction.Ensure all team members are trained in safety practices.Analyze food costs, identifying the most cost-effective recipes while maintaining quality standards.Educate the team on optimal and cost-effective resource usage.Monitor departmental operations to minimize food waste effectively.Keep department expenditures within the established budget.Identify and manage the disposition of any spoiled food and defective supplies or equipment.Perform various job-related duties as assigned.Attend to daily operational issues regarding equipment and food supplies.Continuously upgrade and enhance skills in preparing various baked goods and confections.Organize maintenance and care of departmental facilities, equipment, supplies, and materials to promote efficiency, health, and safety.Establish standards that cater to both international clientele and local market needs.Provide training and supervision for senior bakers and support staff.Document all recipes and maintain an updated manual to ensure comprehensive data availability.Keep accurate records, reports, and files related to food production and departmental operations as per industry standards.Regularly monitor inventory levels and coordinate stock orders from the main storeroom.
We are seeking an accomplished Sous Chef to serve as the second-in-command in our vibrant kitchen, adhering to the specifications and guidelines set forth by our Executive Chef. The ideal candidate will leverage both culinary expertise and managerial skills to significantly enhance our patrons’ satisfaction.Key Responsibilities:Assist in the creation and design of all food and beverage menus.Deliver exceptional quality in both presentation and taste of dishes.Ensure timely kitchen operations that align with our quality benchmarks.Step in for the Executive Chef to oversee food preparation when required.Proactively address and resolve any challenges, maintaining control during critical situations.Lead and train kitchen personnel, establish work schedules, and evaluate team performance.Manage inventory effectively by ordering necessary supplies.Adhere to and enforce sanitation regulations and safety standards.Foster a positive and professional environment with coworkers and guests.
Join our dynamic team as an Executive Head Chef, where your culinary expertise and leadership will shine. In this pivotal role, you will oversee all facets of our kitchen operations, including innovative menu design, while setting a high standard of culinary excellence.Lead by example as you demonstrate exceptional cooking skills and effective management techniques, fostering staff development and promoting a positive kitchen culture.
Lead the Finance department, implementing company policies, guidelines, and procedures to achieve operational efficiency.Assign suppliers based on vendor capacity, geographical location, and specific company requirements.Conduct market research to remain updated on new products and suppliers.Facilitate coordination among team functions within the department.Report any issues affecting the interests of Novotel Kolkata Hotel and Residences to Management.Prioritize purchases based on resource availability and urgency.Assess user needs and the functionality of various materials procured.Ensure compliance with all licensing laws.Oversee daily purchasing operations and functions.Train the team on all safety protocols.Inspire and develop team members to foster teamwork and effective department operations.Provide the necessary support for the team to deliver a wide range of services effectively and efficiently.Maintain accurate inventory records for all purchases.Identify cost-effective resource utilization and educate the team accordingly.Prepare and issue tenders, contracts, and other documentation for a consistent supply of materials.Negotiate with vendors, manufacturers, and agencies to secure the best price, quality, quantity, delivery, payment terms, and overall reliability.Address and resolve complaints received from receiving, storage, and user departments regarding products, ensuring corrective actions from vendors.Stay informed about governmental regulations concerning the import of equipment and materials, along with supplier details.Manage the import process from initial inquiry to actual purchase.Collaborate with relevant departments regarding imports, advising on their implications.Verify processing and follow up for necessary corrections.Ensure adherence to all procurement policies and procedures.Replace materials if not accepted by user departments.Coordinate operations with Department Coordinators, Supervisors, and other Managers to ensure operational readiness, resource efficiency, and timely service delivery.Demonstrate leadership qualities that inspire and motivate teams towards organizational goals, exhibiting integrity, ethical behavior, and cultural awareness.
Deliver exceptional cleanliness and hygiene in all hotel areas to ensure guest comfort and satisfaction, contributing to the overall profitability of the organization.Safeguard guest and hotel property through responsible management of departmental master keys and other keys.Consistently maintain cleanliness standards in assigned guest rooms to enhance guest satisfaction and service quality.Exhibit alertness, courtesy, and assistance towards guests and colleagues at all times.Perform cleaning duties for guest rooms, public areas, the Executive Office, and other assigned tasks.Immediately notify Management of any issues that may impact the interests of Novotel Kolkata Hotel & Residences.Inspect room linens prior to placement, returning substandard items to the housekeeping team.Punctually report for duty in accordance with the posted schedule.Conduct daily changes of soiled linens and remake beds to uphold cleanliness standards.Strict adherence to lost and found protocols is required.Maintain cleanliness in floor pantries, corridors, and fire exits as per established guidelines.Ensure all guest rooms are equipped with necessary linens and amenities in accordance with hotel standards.Respect guest property by never removing items from occupied rooms.Communicate to the Housekeeping Supervisor regarding any linens or bedding that require replacement.Report any “Do Not Disturb” signs on assigned rooms to the Housekeeping Supervisor.Notify the supervisor of any malfunctions in equipment to ensure prompt attention.Efficiently manage the Housekeeping desk by coordinating with relevant personnel and ensuring effective communication flow.Handle all guest messages with importance and respond promptly to inquiries.Ensure proper documentation and accountability for all key transactions and updates.Uphold the mission statement of the hotel and department diligently.Take responsibility for the master keys for assigned rooms.Report any losses or damages to the supervisor.Perform regular cleaning duties in public areas, including dusting furniture, vacuuming carpets, washing floors, and arranging furniture as required.
Oversee the comprehensive management, strategic planning, and coordination of all activities within the designated outlet.Foster seamless collaboration and cooperation with all departments of Novotel Kolkata Hotel & Residences to maximize guest services, operational productivity, and teamwork.Supervise and streamline the service flow in the assigned outlet to ensure a high-quality dining experience.Report any issues that may impact the interests of Novotel Kolkata Hotel & Residences to the management team.Assist the Director of Food & Beverage in strategizing and executing operational plans for the outlet.Ensure compliance with company and statutory hygiene standards across all areas of the outlet.Train team members on all safety protocols to ensure a secure working environment.Inspire and develop the team to promote a culture of teamwork and ensure efficient outlet operations.Drive guest satisfaction and enhance organizational profitability through optimal resource management.Prepare and monitor the annual budget for the outlet, ensuring timely updates to the Director of Food & Beverage.Maintain profit margins and adhere to budgetary constraints through effective cost control and menu pricing strategies.Support the Director of Food & Beverage in promotional activities by organizing events and culinary festivals for the outlet.Uphold high standards of quality control, hygiene, and health and safety across all operational aspects of the outlet.Manage the outlet within agreed budgetary limits while adhering to legal parameters.Ensure exceptional service delivery, safety, discipline, and compliance with organizational policies.Guarantee adherence to the company's uniform and hygiene standards among team members.Continuously innovate and delight customers with trendsetting products and services.Take on additional responsibilities as assigned by management.
Join Accor Hotels as the Executive of Food & Beverage Controls, where you will be pivotal in enhancing our culinary and beverage operations. In this role, you will oversee the management of all aspects of food and beverage control, ensuring efficiency and quality standards are met. Your expertise will help us deliver exceptional experiences to our guests while optimizing our resources.
Oversee and manage room reservations with precision and foresight.Implement effective selling techniques and strategies to optimize room revenue.Ensure operational excellence in the reservation department, emphasizing accuracy and efficiency.Bring any matters affecting the hotel’s interests to the attention of management promptly.Develop and prepare forecasts and reports in a timely manner for strategic review.Generate monthly statistical reports and assist in creating occupancy forecasts for the annual budget.Provide robust support to the team to deliver outstanding customer service.Address customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction.Ensure all team members are trained on safety protocols.Identify and promote cost-effective resource utilization and educate the team accordingly.Maintain and update the corporate database, ensuring accurate guest booking records for future events.Assist in the development of occupancy forecasts to inform the annual budget.Ensure guest history is referenced before creating guest folios, adhering to special instructions for regular and VIP guests.Accurately position the hotel regarding occupancy and room availability.Record corporate account numbers on guest folios to monitor business generated through respective companies.Manage overbooking strategies effectively.Apply discounts and corporate rates according to company policy.Supervise and delegate tasks to reservation associates.Ensure all reservations are documented according to standard procedures.Take on additional responsibilities as assigned by management.Exhibit strong leadership qualities, using persuasion and motivation to achieve organizational goals, alongside honesty, integrity, and cultural awareness.Demonstrate a strong sense of accountability and self-confidence, with the drive and tenacity to enhance organizational performance.Ability to think strategically, creatively, and inductively, while recognizing and valuing the ideas of others.
Join our dynamic team at Accor Hotels as a Guest Service Associate in the Front Office! We are seeking a motivated and customer-focused professional who is passionate about providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will play a crucial role in creating a welcoming environment.Your responsibilities will include greeting guests, checking them in and out of the hotel, assisting with inquiries, and ensuring a seamless guest experience. We value individuals who can work collaboratively, display strong communication skills, and demonstrate a commitment to hospitality excellence.
Join Accor Hotels as a GSA - Food & Beverages Specialist, where you will play a vital role in providing exceptional service to our guests. In this position, you will be responsible for managing food and beverage operations, ensuring a delightful dining experience while maintaining the highest standards of quality and service.
Join our team at Accor Hotels as the Laundry Operations Manager, where you will play a pivotal role in overseeing the daily laundry operations, ensuring the highest standards of cleanliness and service. You will be responsible for managing the laundry staff, maintaining equipment, and implementing efficient processes to enhance productivity and quality.
We are seeking a proactive and detail-oriented Information Technology Coordinator to join our dynamic team at Accor Hotels in Kolkata. In this role, you will play a crucial part in managing various IT operations, supporting our staff, and ensuring the smooth functioning of our technological systems.As an IT Coordinator, you will be responsible for troubleshooting technical issues, assisting with software and hardware installations, and coordinating with external vendors for IT services. This position provides an excellent opportunity for recent graduates or those at the start of their IT career to gain hands-on experience in a vibrant hospitality environment.
Role Overview Accor Hotels in Kolkata is hiring a Commis Chef to join the kitchen team. This role supports the preparation and presentation of a variety of dishes for guests. What You Will Do Assist senior chefs with daily food preparation tasks Help present dishes according to hotel standards Maintain a clean and organized work area Follow kitchen safety and hygiene guidelines Work Environment The kitchen team values collaboration and skill development. Expect a supportive atmosphere where culinary skills can grow.
Join our vibrant team at Accor Hotels as a Bakery Commis, where your culinary skills will shine in a dynamic and supportive environment. You will play a crucial role in preparing and presenting a variety of baked goods, contributing to our guests' delightful dining experiences. This position offers an excellent opportunity for those looking to advance their career in the hospitality industry.
Role overview Accor Hotels in Kolkata seeks a Head Chef to guide its kitchen team. The Head Chef takes charge of daily kitchen operations, menu planning, and food quality. This position sets expectations for presentation and taste, making sure each dish matches the hotel's standards. Key responsibilities Oversee all aspects of kitchen operations and maintain an efficient workflow Create menus that highlight current culinary trends and guest preferences Maintain high standards for food quality, consistency, and presentation Lead, mentor, and support chefs and kitchen staff Contribute to delivering memorable dining experiences for hotel guests Location This role is based at Accor Hotels in Kolkata.
Role overview Accor Hotels seeks a Housekeeping Executive in Kolkata. This position plays a key part in ensuring a welcoming, comfortable environment for every guest. The Housekeeping Executive upholds cleanliness and quality standards across guest rooms, public spaces, and other hotel facilities. What you will do Supervise the cleanliness and appearance of guest rooms and shared areas Maintain hygiene standards throughout the property Coordinate with colleagues from other departments to help deliver a positive guest experience Location This role is based in Kolkata.
Join Accor Hotels as a Front Office Executive, where you will be the first point of contact for our guests. Your role will involve welcoming guests, managing reservations, and providing exceptional customer service to ensure a memorable stay. We are looking for a dynamic individual with a passion for hospitality and a commitment to excellence.
Join our dynamic team at ibis Kolkata Rajarhat as a dedicated and experienced Duty Manager. In this pivotal role, you will ensure the seamless operation of hotel services, uphold our commitment to high service standards, and craft unforgettable experiences for our guests.Oversee all hotel operations during your assigned shifts, ensuring efficiency and quality.Deliver exceptional guest service by proactively addressing inquiries, resolving issues, and anticipating guest needs.Lead and inspire team members to achieve outstanding performance and service excellence.Effectively manage guest complaints and concerns with professionalism.Facilitate smooth communication and collaboration across various departments.Enforce hotel policies, procedures, and safety regulations consistently.Maintain cleanliness and presentation standards throughout all areas of the property.Ensure a welcoming check-in and check-out experience for all guests.Conduct regular quality inspections of public areas and guest rooms.Assist with the training and development of staff to enhance skills and knowledge.Respond to emergency situations with quick and decisive actions.Compile and submit daily operational reports and guest feedback.Work alongside other managers to boost overall hotel performance and guest satisfaction.
Join our dynamic culinary team as an Assistant Chef / Commi 2, where your passion for food and creativity will shine. You will play a crucial role in delivering exceptional dining experiences by preparing high-quality dishes in accordance with our menu standards.Leverage your knowledge of a la carte cooking, meat temperatures, and presentation to ensure all dishes meet our exacting specifications.Efficiently prepare all orders as directed by the service staff, ensuring prompt and accurate delivery.Ensure that all food leaves the kitchen in peak condition, reflecting our commitment to quality.Assist in meal service preparation, including sauces, soups, and other items associated with the daily menu.Utilize standard food preparation techniques to prep food products effectively.Familiarize yourself with our menus, recipes, and presentation standards to enhance your culinary skills.Maintain proper food storage practices, ensuring all items are stored in appropriate containers and at correct temperatures, with proper dating and rotation as per SOP.Prepare food items for other kitchen departments as needed and assist with preparations for the next shift and following day as directed by your Supervisor.Keep your work area, including countertops, utensils, equipment, and refrigeration, clean and sanitary per state, county, and company health regulations.In the absence of the Supervisor, take responsibility for assigned employees, assigning tasks, and ensuring quality performance.Report for scheduled shifts on time and in uniform, following company policy.Adhere to all company safety and security policies and procedures; report any accidents, injuries, or unsafe conditions to management; complete necessary safety training and certifications.Perform other duties as assigned.
Join our culinary team as an Assistant Chef / Commi 1, where your skills in a la carte cooking, meat temperatures, and presentation will shine. You will work closely with service staff to ensure all orders are prepared accurately and promptly, maintaining the highest standards of food quality.Create finished dishes that adhere to menu specifications and quality standards.Efficiently prepare all orders from service staff, ensuring timely cooking and presentation.Guarantee that all food leaves the kitchen in peak condition for service.Assist in meal preparation, including sauces, soups, and daily menu items.Utilize standard food preparation techniques for product prep.Learn and understand menus, recipes, and presentation techniques.Ensure proper storage of food items, maintaining appropriate temperatures and labeling for freshness.Prepare items for other kitchen departments as needed and anticipate the requirements for the next shift.Maintain cleanliness and sanitation of work areas, including countertops, utensils, equipment, and refrigeration in compliance with health regulations.In the absence of a supervisor, assume responsibility for assigned employees, delegating tasks and ensuring performance standards are met.Arrive on time for scheduled shifts, dressed in uniform according to company policy.Adhere to all company safety and security policies, reporting any accidents or unsafe conditions to management.Perform other duties as assigned.
Oversee and manage the creation of a diverse range of pastries, cakes, cold and hot desserts, and toppings for the pastry shop and other culinary outlets.Maintain detailed production charts for all bakery and pastry items, regularly monitoring their progress and quality.Strive to exceed guest expectations through exceptional quality and service in all food offerings.Supervise the preparation and production processes for bakery items, ensuring the highest standards are met.Adhere to all HACCP protocols, maintaining clear and accurate records at all times.Promptly inform management of any issues that may impact the hotel’s interests.Design and plan creative menus, ensuring the exquisite presentation of pastries, bakery items, and chocolates.Skillfully pair wines with food when applicable, fostering innovation and consistency to develop a competitive edge through new products.Follow the Executive Chef's guidelines for menu planning and design.Estimate daily and weekly ingredient requirements to ensure efficient production.Inspire and develop staff, promoting teamwork and smooth departmental operations.Effectively manage staffing levels through strategic duty roster planning to ensure consistent guest service excellence.Provide ongoing support to the team, enabling them to deliver a range of efficient services.Address customer inquiries and resolve issues promptly to guarantee satisfaction.Ensure all team members are trained in safety practices.Analyze food costs, identifying the most cost-effective recipes while maintaining quality standards.Educate the team on optimal and cost-effective resource usage.Monitor departmental operations to minimize food waste effectively.Keep department expenditures within the established budget.Identify and manage the disposition of any spoiled food and defective supplies or equipment.Perform various job-related duties as assigned.Attend to daily operational issues regarding equipment and food supplies.Continuously upgrade and enhance skills in preparing various baked goods and confections.Organize maintenance and care of departmental facilities, equipment, supplies, and materials to promote efficiency, health, and safety.Establish standards that cater to both international clientele and local market needs.Provide training and supervision for senior bakers and support staff.Document all recipes and maintain an updated manual to ensure comprehensive data availability.Keep accurate records, reports, and files related to food production and departmental operations as per industry standards.Regularly monitor inventory levels and coordinate stock orders from the main storeroom.
We are seeking an accomplished Sous Chef to serve as the second-in-command in our vibrant kitchen, adhering to the specifications and guidelines set forth by our Executive Chef. The ideal candidate will leverage both culinary expertise and managerial skills to significantly enhance our patrons’ satisfaction.Key Responsibilities:Assist in the creation and design of all food and beverage menus.Deliver exceptional quality in both presentation and taste of dishes.Ensure timely kitchen operations that align with our quality benchmarks.Step in for the Executive Chef to oversee food preparation when required.Proactively address and resolve any challenges, maintaining control during critical situations.Lead and train kitchen personnel, establish work schedules, and evaluate team performance.Manage inventory effectively by ordering necessary supplies.Adhere to and enforce sanitation regulations and safety standards.Foster a positive and professional environment with coworkers and guests.
Join our dynamic team as an Executive Head Chef, where your culinary expertise and leadership will shine. In this pivotal role, you will oversee all facets of our kitchen operations, including innovative menu design, while setting a high standard of culinary excellence.Lead by example as you demonstrate exceptional cooking skills and effective management techniques, fostering staff development and promoting a positive kitchen culture.
Lead the Finance department, implementing company policies, guidelines, and procedures to achieve operational efficiency.Assign suppliers based on vendor capacity, geographical location, and specific company requirements.Conduct market research to remain updated on new products and suppliers.Facilitate coordination among team functions within the department.Report any issues affecting the interests of Novotel Kolkata Hotel and Residences to Management.Prioritize purchases based on resource availability and urgency.Assess user needs and the functionality of various materials procured.Ensure compliance with all licensing laws.Oversee daily purchasing operations and functions.Train the team on all safety protocols.Inspire and develop team members to foster teamwork and effective department operations.Provide the necessary support for the team to deliver a wide range of services effectively and efficiently.Maintain accurate inventory records for all purchases.Identify cost-effective resource utilization and educate the team accordingly.Prepare and issue tenders, contracts, and other documentation for a consistent supply of materials.Negotiate with vendors, manufacturers, and agencies to secure the best price, quality, quantity, delivery, payment terms, and overall reliability.Address and resolve complaints received from receiving, storage, and user departments regarding products, ensuring corrective actions from vendors.Stay informed about governmental regulations concerning the import of equipment and materials, along with supplier details.Manage the import process from initial inquiry to actual purchase.Collaborate with relevant departments regarding imports, advising on their implications.Verify processing and follow up for necessary corrections.Ensure adherence to all procurement policies and procedures.Replace materials if not accepted by user departments.Coordinate operations with Department Coordinators, Supervisors, and other Managers to ensure operational readiness, resource efficiency, and timely service delivery.Demonstrate leadership qualities that inspire and motivate teams towards organizational goals, exhibiting integrity, ethical behavior, and cultural awareness.
Deliver exceptional cleanliness and hygiene in all hotel areas to ensure guest comfort and satisfaction, contributing to the overall profitability of the organization.Safeguard guest and hotel property through responsible management of departmental master keys and other keys.Consistently maintain cleanliness standards in assigned guest rooms to enhance guest satisfaction and service quality.Exhibit alertness, courtesy, and assistance towards guests and colleagues at all times.Perform cleaning duties for guest rooms, public areas, the Executive Office, and other assigned tasks.Immediately notify Management of any issues that may impact the interests of Novotel Kolkata Hotel & Residences.Inspect room linens prior to placement, returning substandard items to the housekeeping team.Punctually report for duty in accordance with the posted schedule.Conduct daily changes of soiled linens and remake beds to uphold cleanliness standards.Strict adherence to lost and found protocols is required.Maintain cleanliness in floor pantries, corridors, and fire exits as per established guidelines.Ensure all guest rooms are equipped with necessary linens and amenities in accordance with hotel standards.Respect guest property by never removing items from occupied rooms.Communicate to the Housekeeping Supervisor regarding any linens or bedding that require replacement.Report any “Do Not Disturb” signs on assigned rooms to the Housekeeping Supervisor.Notify the supervisor of any malfunctions in equipment to ensure prompt attention.Efficiently manage the Housekeeping desk by coordinating with relevant personnel and ensuring effective communication flow.Handle all guest messages with importance and respond promptly to inquiries.Ensure proper documentation and accountability for all key transactions and updates.Uphold the mission statement of the hotel and department diligently.Take responsibility for the master keys for assigned rooms.Report any losses or damages to the supervisor.Perform regular cleaning duties in public areas, including dusting furniture, vacuuming carpets, washing floors, and arranging furniture as required.
Oversee the comprehensive management, strategic planning, and coordination of all activities within the designated outlet.Foster seamless collaboration and cooperation with all departments of Novotel Kolkata Hotel & Residences to maximize guest services, operational productivity, and teamwork.Supervise and streamline the service flow in the assigned outlet to ensure a high-quality dining experience.Report any issues that may impact the interests of Novotel Kolkata Hotel & Residences to the management team.Assist the Director of Food & Beverage in strategizing and executing operational plans for the outlet.Ensure compliance with company and statutory hygiene standards across all areas of the outlet.Train team members on all safety protocols to ensure a secure working environment.Inspire and develop the team to promote a culture of teamwork and ensure efficient outlet operations.Drive guest satisfaction and enhance organizational profitability through optimal resource management.Prepare and monitor the annual budget for the outlet, ensuring timely updates to the Director of Food & Beverage.Maintain profit margins and adhere to budgetary constraints through effective cost control and menu pricing strategies.Support the Director of Food & Beverage in promotional activities by organizing events and culinary festivals for the outlet.Uphold high standards of quality control, hygiene, and health and safety across all operational aspects of the outlet.Manage the outlet within agreed budgetary limits while adhering to legal parameters.Ensure exceptional service delivery, safety, discipline, and compliance with organizational policies.Guarantee adherence to the company's uniform and hygiene standards among team members.Continuously innovate and delight customers with trendsetting products and services.Take on additional responsibilities as assigned by management.
Join Accor Hotels as the Executive of Food & Beverage Controls, where you will be pivotal in enhancing our culinary and beverage operations. In this role, you will oversee the management of all aspects of food and beverage control, ensuring efficiency and quality standards are met. Your expertise will help us deliver exceptional experiences to our guests while optimizing our resources.
Oversee and manage room reservations with precision and foresight.Implement effective selling techniques and strategies to optimize room revenue.Ensure operational excellence in the reservation department, emphasizing accuracy and efficiency.Bring any matters affecting the hotel’s interests to the attention of management promptly.Develop and prepare forecasts and reports in a timely manner for strategic review.Generate monthly statistical reports and assist in creating occupancy forecasts for the annual budget.Provide robust support to the team to deliver outstanding customer service.Address customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction.Ensure all team members are trained on safety protocols.Identify and promote cost-effective resource utilization and educate the team accordingly.Maintain and update the corporate database, ensuring accurate guest booking records for future events.Assist in the development of occupancy forecasts to inform the annual budget.Ensure guest history is referenced before creating guest folios, adhering to special instructions for regular and VIP guests.Accurately position the hotel regarding occupancy and room availability.Record corporate account numbers on guest folios to monitor business generated through respective companies.Manage overbooking strategies effectively.Apply discounts and corporate rates according to company policy.Supervise and delegate tasks to reservation associates.Ensure all reservations are documented according to standard procedures.Take on additional responsibilities as assigned by management.Exhibit strong leadership qualities, using persuasion and motivation to achieve organizational goals, alongside honesty, integrity, and cultural awareness.Demonstrate a strong sense of accountability and self-confidence, with the drive and tenacity to enhance organizational performance.Ability to think strategically, creatively, and inductively, while recognizing and valuing the ideas of others.
Join our dynamic team at Accor Hotels as a Guest Service Associate in the Front Office! We are seeking a motivated and customer-focused professional who is passionate about providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will play a crucial role in creating a welcoming environment.Your responsibilities will include greeting guests, checking them in and out of the hotel, assisting with inquiries, and ensuring a seamless guest experience. We value individuals who can work collaboratively, display strong communication skills, and demonstrate a commitment to hospitality excellence.
Join Accor Hotels as a GSA - Food & Beverages Specialist, where you will play a vital role in providing exceptional service to our guests. In this position, you will be responsible for managing food and beverage operations, ensuring a delightful dining experience while maintaining the highest standards of quality and service.
Join our team at Accor Hotels as the Laundry Operations Manager, where you will play a pivotal role in overseeing the daily laundry operations, ensuring the highest standards of cleanliness and service. You will be responsible for managing the laundry staff, maintaining equipment, and implementing efficient processes to enhance productivity and quality.
We are seeking a proactive and detail-oriented Information Technology Coordinator to join our dynamic team at Accor Hotels in Kolkata. In this role, you will play a crucial part in managing various IT operations, supporting our staff, and ensuring the smooth functioning of our technological systems.As an IT Coordinator, you will be responsible for troubleshooting technical issues, assisting with software and hardware installations, and coordinating with external vendors for IT services. This position provides an excellent opportunity for recent graduates or those at the start of their IT career to gain hands-on experience in a vibrant hospitality environment.
Apr 10, 2026
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