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Experience Level
Manager
About the job
zooplusse seeks a Lead Shop Operations professional to guide the operational strategy for its Ecommerce platform in Krakow. The main focus is to ensure a seamless online shopping experience while refining key processes throughout the store.
What you will do
Shape and execute operational plans for the online shop
Collaborate with teams across the company to improve efficiency and streamline workflows
Lead projects that enhance customer satisfaction
Identify and implement improvements in Ecommerce operations
Impact
This role offers the chance to lead important projects and influence how customers interact with zooplusse’s Ecommerce shop.
Role overview zooplusse seeks a Lead Shop Operations professional to guide the operational strategy for its Ecommerce platform in Krakow. The main focus is to ensure a seamless online shopping experience while refining key processes throughout the store. What you will do Shape and execute operational plans for the online shop Collaborate with teams across th…
Zooplusse seeks a Senior AI Engineer in Krakow to design and build advanced artificial intelligence solutions. This position involves hands-on work with a diverse team, contributing technical expertise to projects that impact millions of users. Role overview This role focuses on developing and implementing AI technologies. Collaboration with colleagues from various backgrounds is central to daily work, ensuring that solutions are both innovative and practical. What you will do Design and build AI systems to support large-scale projects Work closely with team members from different disciplines Contribute to technology that reaches a wide user base Location This position is based in Krakow.
zooplusse is looking for a Senior SAP BASIS Consultant in Krakow. This position centers on managing and optimizing SAP environments to keep systems running smoothly. The role involves working closely with different teams across the company to support ongoing operations. Role overview This consultant will focus on maintaining SAP systems, troubleshooting issues, and ensuring reliable performance. Collaboration with cross-functional teams is a key part of the job, aiming to deliver solutions that fit the company’s strategic direction. What you will do Oversee and optimize SAP environments for stability and efficiency Provide support to ensure seamless system operations Work with teams from various departments to implement solutions that meet business needs Requirements Extensive experience with SAP BASIS administration Strong problem-solving skills in SAP environments Ability to collaborate with cross-functional teams
About Owl Payments Europe The Tripadvisor Group connects individuals to unforgettable experiences, striving to be the world's most reliable source for travel and adventure. By harnessing our brands, advanced technology, and extensive capabilities, we link our global audience with partners through engaging content, travel insights, and dynamic marketplaces for experiences, accommodations, dining, and other travel-related categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP) encompass a diverse portfolio of travel brands and services, including Tripadvisor, Viator, and TheFork. Owl Payments Europe operates as a licensed Payment Institution overseen by the Central Bank of Ireland, and is a vital component of the Tripadvisor Group. Owl facilitates the compliant onboarding of suppliers and manages payment operations for Viator’s European network. This role presents a unique opportunity to influence operations within a newly regulated and rapidly growing payments institution. You will gain extensive exposure to various facets of payments, operational resilience, vendor governance, Financial Crime operations, and collaborative delivery, with significant visibility across Owl and the broader Tripadvisor / Viator ecosystem. We are currently seeking a Technical Operations Manager to enhance operational execution and drive change initiatives within Owl’s regulated payments environment. This pivotal role exists at the intersection of operations, technology, vendor management, and control execution. You will be tasked with identifying operational challenges, spearheading process improvements, and implementing targeted system or workflow enhancements while coordinating cross-functional efforts across key services and vendors to ensure Owl remains scalable, well-governed, and prepared for regulatory scrutiny. This position involves close collaboration with Financial Crime experts specializing in KYC/KYB onboarding and AML/CFT transaction monitoring, alongside teams in Product, Engineering, Customer Support, Fraud, Risk, Compliance, and Finance. This role is not purely technical or advisory; it is a hands-on operations position focused on translating operational challenges into actionable process and tooling improvements while managing incidents, ensuring service continuity, and upholding operational governance. Job Location: Remote (Poland) This role is fully remote within Poland, with occasional travel to company offices as needed. Employment Type: Permanent Contract
zooplusse is seeking a Software Engineer for a 12-month fixed-term contract in Krakow. The role centers on building and maintaining software that supports the company’s work in the pet industry, with a focus on Java and Kotlin development. Key responsibilities Design, develop, and maintain software solutions using Java and Kotlin Collaborate with team members to deliver features that meet customer needs Contribute to projects that influence how pet industry customers interact with zooplusse products Requirements Professional experience with Java and Kotlin Comfort working collaboratively in a team environment Motivation to work on projects that have a real-world impact Willingness to commit to a 12-month fixed-term contract Applicants of all genders are encouraged to apply.
This role operates under the Company’s hybrid work arrangement, requiring employees to be present in the Krakow Office on Fabryczna Street at least three days a week.About the RoleThe Lead Helpdesk Engineer will collaborate closely with a skilled team of IT and security professionals. This position offers the chance to expand your knowledge with cutting-edge technologies, including Tanium’s products.The Lead Helpdesk Engineer plays a pivotal role in ensuring that our IT team and Tanium employees have the necessary access and resources to fulfill their objectives. The ideal candidate will thrive in a collaborative environment, providing support to our end-users while also contributing to the growth of our local IT team. Success in this role requires a commitment to quality and excellence.Key ResponsibilitiesAct as the escalation point for hardware, software, network, and system-related issues.Diagnose and troubleshoot issues across endpoints, operating systems, identity and access, SaaS applications, and basic networking.Assist in building and developing a local team of engineers focused on enhancing the technology experiences of employees worldwide.Establish ticket triage standards, prioritization protocols, and escalation paths.Ensure consistent troubleshooting methodologies and high-quality ticket resolution in line with Service Level Agreements (SLAs).Maintain and optimize daily helpdesk operations and queue management.Create and update knowledge base articles, identifying documentation gaps and leveraging documentation as an operational tool.Provide technical guidance and mentoring to helpdesk engineers.Serve as a local resource for supporting engineering environments with assistance from global counterparts.Collaborate with other leaders to identify automation opportunities, conduct tool assessments, and develop strategies for operational enhancements.Communicate ongoing issues, capacity challenges, and lead root cause analyses for systemic problems.Participate in operations and incident reviews as well as strategic planning sessions.
As the Clinical Risk Lead, you will play a pivotal role in overseeing risk management for a portfolio of clinical projects, ensuring adherence to ICH GCP E6 standards. Your responsibilities will include coordinating the creation of project-specific risk assessments, risk management plans, and Integrated Strategic Monitoring Plans (ISMPs) during the study startup phase. You will also be instrumental in maintaining compliance with these plans throughout the project lifecycle. Additionally, you will manage the risk library and provide guidance to promote consistency in risk assessment and management across the organization. In collaboration with other functional leads, you will assist in developing the clinical monitoring strategy and applying Risk-Based Quality Management (RBQM) principles to various functional plans. Training will also be part of your role, as you will educate the study team on risk assessment and the clinical monitoring strategy.
Bolt is looking for an Operations Manager to lead Rentals across Southern Poland, covering cities such as Katowice, Krakow, and Wrocław. This position centers on growing the micromobility business and ensuring strong performance across 24 cities in the region. Role overview This role takes full responsibility for the regional Profit and Loss (P&L) and drives market growth. Managing fleet operations is a key focus, with an emphasis on maximizing vehicle availability and improving unit economics. Building a strong local presence is essential to position Bolt as a top micromobility provider in Southern Poland. Collaboration and reporting The Operations Manager reports directly to the Regional Manager. Close collaboration with city teams, logistics partners, and stakeholders at headquarters is expected to support business objectives and deliver measurable results. What you will work on Overseeing and expanding the Rentals business across 24 cities Managing regional P&L and driving market growth Maintaining high fleet availability and strong unit economics Building Bolt’s presence as a leading micromobility option in the region Working with local teams, logistics partners, and cross-functional groups at headquarters
Join Our Visionary Team at Hitachi Digital Services At Hitachi Digital Services, we are pioneers in the digital solutions and transformation industry, driven by a bold vision of what our world can achieve. Our approach is people-centric, aiming to empower positive change every day. Through innovative technology and deep expertise, we are committed to shaping sustainable urban environments, preserving natural resources, and enhancing lives. Join us in making the future brighter and more efficient through the power of acceleration. We recognize that talent comes in diverse forms. Your unique experiences, character, and passion for making a difference are just as important as your qualifications. Your Role: Lead comprehensive transformation initiatives: create strategic roadmaps, design future-oriented processes, and implement cutting-edge systems and technologies. Oversee multifaceted, cross-disciplinary projects such as MES deployments, sustainability platforms, asset master data projects, and IoT/ML implementations across various sectors and regions. Execute Lean and Operational Excellence strategies, focusing on process mapping, performance system design, and the integration of continuous improvement methodologies. Engage stakeholders at all levels: facilitate workshops, unify cross-functional teams, and ensure alignment with strategic goals. Manage the entire program lifecycle: from diagnosis and feasibility studies to deployment and ongoing operations, ensuring that KPIs and financial impacts are met. What You Bring: Strategic Planning & Business Development: Skilled in opportunity assessment, benefit realization, and budget coordination. Operational Excellence: Proficient in Lean Six Sigma, Theory of Constraints, and advanced process optimization techniques. Transformation Execution: Demonstrated success in delivering AMS/ERP/MES/IoT/analytics solutions with measurable results. Technology Fluency: Understanding of IIoT, AI/ML, SAP PM, and next-generation MES platforms. Leadership & Communication: Expertise in stakeholder management, team leadership, and facilitating change. Personal Attributes: Adaptable, self-motivated, results-driven, and committed to excellence. Industry Knowledge: Energy & Utilities: Leading optimization initiatives for major asset-intensive organizations; focusing on sustainability and IoT solutions. Manufacturing & Industrial Expertise. Cross-Functional Knowledge: Deep understanding of supply chain dynamics, asset governance, performance management, and digital transformation processes.
Role overview zooplusse is hiring an E-commerce Operations Specialist fluent in Czech or Slovak for its Krakow office. This role centers on managing daily online shop activities and supporting a smooth customer journey. Main responsibilities Maintain and update product listings to ensure details stay accurate and attractive. Collaborate with other teams to address issues and improve workflows. Track customer interactions and contribute to customer satisfaction. Spot ways to enhance the overall shopping experience. Requirements Fluency in Czech or Slovak. Keen attention to detail. Interest in e-commerce operations. Comfort working with colleagues from different departments. Location This position is based in Krakow.
About Tripadvisor The Tripadvisor Group is dedicated to connecting individuals with experiences that are truly worth sharing. Our mission is to be the most trusted source for travel and experiences globally. By harnessing our diverse brands, advanced technology, and unique capabilities, we link our extensive audience with partners through engaging content, insightful travel guidance, and a dynamic marketplace for various travel-related services including experiences, accommodations, and dining. About the Role Are you poised to spearhead the transformation of application support within a vibrant travel technology firm? We are on the lookout for a seasoned Principal Application Support Engineer to define technical strategies, advocate for operational excellence, and implement comprehensive solutions for our intricate customer-facing systems. This position is open to candidates within a reasonable commuting distance (typically 2-3 hours) from our Kraków office. We value flexibility in work arrangements while also cherishing the importance of in-person collaborations. Expect a remote-first working environment supplemented by periodic face-to-face meetings at your nearest office for team bonding, planning, and critical discussions. Responsibilities Troubleshoot and rectify high-impact, complex application issues, acting as the primary technical liaison for external partners and ensuring comprehensive solutions. Lead incident responses for critical system issues, perform root cause analyses, and propose process enhancements to mitigate future occurrences. Guide the team in the adoption and optimization of AI-driven diagnostics, trend analysis, and automated support processes. Mentor support engineers at all levels, providing training and fostering technical development through effective coaching, feedback, and knowledge sharing. Create, evaluate, and oversee technical documentation and support tools, establishing team-wide standards for quality and continuous improvement. Manage complex escalations, working collaboratively with engineering, product teams, and third-party vendors to achieve resolution. Influence product strategy by identifying recurring issues and collaborating on enhancements to user interface and system design.
About UsAt Hitachi Vantara, we are the trusted data foundation for the world's innovators. Our robust and high-performance data infrastructure empowers clients, from financial institutions to entertainment venues, to harness the power of data and achieve remarkable outcomes.Have you seen the Las Vegas Sphere? It's a prime example of how we enable businesses to innovate and captivate their audiences. As we embark on our next growth phase, we seek individuals passionate about contributing to a diverse, global team and making a tangible impact through data.Join Our TeamWe represent Hitachi Vantara to enterprise clients across various sectors in North America, Europe, the Middle East, and Africa. Our focus is on building strong relationships to address challenges related to orders, invoices, and payments, ensuring optimal financial results. We work collaboratively to streamline cash collection processes and ensure timely receipts.Your RoleThe Cash Collection & Allocation Specialist will engage with Hitachi Vantara customers regarding invoice payments. Multilingual collectors will serve as the primary point of contact for invoice disputes and will coordinate resolutions with internal departments. They will also provide account statements and necessary documentation to customers upon request. Once cash is received, the allocation process will be executed. This role involves resolving payment discrepancies and preparing final bookings to the general ledger. Monthly reports such as aging and unapplied cash reports will be prepared. All team members contribute to customer aging quality, days sales outstanding (DSO) results, cash forecast accuracy, low bad debt reserves, and timely resolution of collection issues. Furthermore, we report our KPIs to U.S. corporate and local field finance management. The team actively participates in Order to Cash (OTC) continuous improvement projects and testing outcomes. Success in this role requires teamwork, effective communication, excellent customer service skills, and a proactive attitude.
About the Role Ocadogroup is hiring a Financial Controller focused on International Financial Control & Operations in Krakow, Poland. This position oversees the financial management of our international business, making sure operations comply with relevant financial regulations and standards. What You Will Do Monitor and safeguard the financial health of international operations Ensure compliance with financial laws and internal policies Support strategic financial planning and decision-making Who We’re Looking For Strong analytical skills Close attention to detail Ability to work effectively across international teams
Role overview zooplusse seeks a Lead Shop Operations professional to guide the operational strategy for its Ecommerce platform in Krakow. The main focus is to ensure a seamless online shopping experience while refining key processes throughout the store. What you will do Shape and execute operational plans for the online shop Collaborate with teams across th…
Zooplusse seeks a Senior AI Engineer in Krakow to design and build advanced artificial intelligence solutions. This position involves hands-on work with a diverse team, contributing technical expertise to projects that impact millions of users. Role overview This role focuses on developing and implementing AI technologies. Collaboration with colleagues from various backgrounds is central to daily work, ensuring that solutions are both innovative and practical. What you will do Design and build AI systems to support large-scale projects Work closely with team members from different disciplines Contribute to technology that reaches a wide user base Location This position is based in Krakow.
zooplusse is looking for a Senior SAP BASIS Consultant in Krakow. This position centers on managing and optimizing SAP environments to keep systems running smoothly. The role involves working closely with different teams across the company to support ongoing operations. Role overview This consultant will focus on maintaining SAP systems, troubleshooting issues, and ensuring reliable performance. Collaboration with cross-functional teams is a key part of the job, aiming to deliver solutions that fit the company’s strategic direction. What you will do Oversee and optimize SAP environments for stability and efficiency Provide support to ensure seamless system operations Work with teams from various departments to implement solutions that meet business needs Requirements Extensive experience with SAP BASIS administration Strong problem-solving skills in SAP environments Ability to collaborate with cross-functional teams
About Owl Payments Europe The Tripadvisor Group connects individuals to unforgettable experiences, striving to be the world's most reliable source for travel and adventure. By harnessing our brands, advanced technology, and extensive capabilities, we link our global audience with partners through engaging content, travel insights, and dynamic marketplaces for experiences, accommodations, dining, and other travel-related categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP) encompass a diverse portfolio of travel brands and services, including Tripadvisor, Viator, and TheFork. Owl Payments Europe operates as a licensed Payment Institution overseen by the Central Bank of Ireland, and is a vital component of the Tripadvisor Group. Owl facilitates the compliant onboarding of suppliers and manages payment operations for Viator’s European network. This role presents a unique opportunity to influence operations within a newly regulated and rapidly growing payments institution. You will gain extensive exposure to various facets of payments, operational resilience, vendor governance, Financial Crime operations, and collaborative delivery, with significant visibility across Owl and the broader Tripadvisor / Viator ecosystem. We are currently seeking a Technical Operations Manager to enhance operational execution and drive change initiatives within Owl’s regulated payments environment. This pivotal role exists at the intersection of operations, technology, vendor management, and control execution. You will be tasked with identifying operational challenges, spearheading process improvements, and implementing targeted system or workflow enhancements while coordinating cross-functional efforts across key services and vendors to ensure Owl remains scalable, well-governed, and prepared for regulatory scrutiny. This position involves close collaboration with Financial Crime experts specializing in KYC/KYB onboarding and AML/CFT transaction monitoring, alongside teams in Product, Engineering, Customer Support, Fraud, Risk, Compliance, and Finance. This role is not purely technical or advisory; it is a hands-on operations position focused on translating operational challenges into actionable process and tooling improvements while managing incidents, ensuring service continuity, and upholding operational governance. Job Location: Remote (Poland) This role is fully remote within Poland, with occasional travel to company offices as needed. Employment Type: Permanent Contract
zooplusse is seeking a Software Engineer for a 12-month fixed-term contract in Krakow. The role centers on building and maintaining software that supports the company’s work in the pet industry, with a focus on Java and Kotlin development. Key responsibilities Design, develop, and maintain software solutions using Java and Kotlin Collaborate with team members to deliver features that meet customer needs Contribute to projects that influence how pet industry customers interact with zooplusse products Requirements Professional experience with Java and Kotlin Comfort working collaboratively in a team environment Motivation to work on projects that have a real-world impact Willingness to commit to a 12-month fixed-term contract Applicants of all genders are encouraged to apply.
This role operates under the Company’s hybrid work arrangement, requiring employees to be present in the Krakow Office on Fabryczna Street at least three days a week.About the RoleThe Lead Helpdesk Engineer will collaborate closely with a skilled team of IT and security professionals. This position offers the chance to expand your knowledge with cutting-edge technologies, including Tanium’s products.The Lead Helpdesk Engineer plays a pivotal role in ensuring that our IT team and Tanium employees have the necessary access and resources to fulfill their objectives. The ideal candidate will thrive in a collaborative environment, providing support to our end-users while also contributing to the growth of our local IT team. Success in this role requires a commitment to quality and excellence.Key ResponsibilitiesAct as the escalation point for hardware, software, network, and system-related issues.Diagnose and troubleshoot issues across endpoints, operating systems, identity and access, SaaS applications, and basic networking.Assist in building and developing a local team of engineers focused on enhancing the technology experiences of employees worldwide.Establish ticket triage standards, prioritization protocols, and escalation paths.Ensure consistent troubleshooting methodologies and high-quality ticket resolution in line with Service Level Agreements (SLAs).Maintain and optimize daily helpdesk operations and queue management.Create and update knowledge base articles, identifying documentation gaps and leveraging documentation as an operational tool.Provide technical guidance and mentoring to helpdesk engineers.Serve as a local resource for supporting engineering environments with assistance from global counterparts.Collaborate with other leaders to identify automation opportunities, conduct tool assessments, and develop strategies for operational enhancements.Communicate ongoing issues, capacity challenges, and lead root cause analyses for systemic problems.Participate in operations and incident reviews as well as strategic planning sessions.
As the Clinical Risk Lead, you will play a pivotal role in overseeing risk management for a portfolio of clinical projects, ensuring adherence to ICH GCP E6 standards. Your responsibilities will include coordinating the creation of project-specific risk assessments, risk management plans, and Integrated Strategic Monitoring Plans (ISMPs) during the study startup phase. You will also be instrumental in maintaining compliance with these plans throughout the project lifecycle. Additionally, you will manage the risk library and provide guidance to promote consistency in risk assessment and management across the organization. In collaboration with other functional leads, you will assist in developing the clinical monitoring strategy and applying Risk-Based Quality Management (RBQM) principles to various functional plans. Training will also be part of your role, as you will educate the study team on risk assessment and the clinical monitoring strategy.
Bolt is looking for an Operations Manager to lead Rentals across Southern Poland, covering cities such as Katowice, Krakow, and Wrocław. This position centers on growing the micromobility business and ensuring strong performance across 24 cities in the region. Role overview This role takes full responsibility for the regional Profit and Loss (P&L) and drives market growth. Managing fleet operations is a key focus, with an emphasis on maximizing vehicle availability and improving unit economics. Building a strong local presence is essential to position Bolt as a top micromobility provider in Southern Poland. Collaboration and reporting The Operations Manager reports directly to the Regional Manager. Close collaboration with city teams, logistics partners, and stakeholders at headquarters is expected to support business objectives and deliver measurable results. What you will work on Overseeing and expanding the Rentals business across 24 cities Managing regional P&L and driving market growth Maintaining high fleet availability and strong unit economics Building Bolt’s presence as a leading micromobility option in the region Working with local teams, logistics partners, and cross-functional groups at headquarters
Join Our Visionary Team at Hitachi Digital Services At Hitachi Digital Services, we are pioneers in the digital solutions and transformation industry, driven by a bold vision of what our world can achieve. Our approach is people-centric, aiming to empower positive change every day. Through innovative technology and deep expertise, we are committed to shaping sustainable urban environments, preserving natural resources, and enhancing lives. Join us in making the future brighter and more efficient through the power of acceleration. We recognize that talent comes in diverse forms. Your unique experiences, character, and passion for making a difference are just as important as your qualifications. Your Role: Lead comprehensive transformation initiatives: create strategic roadmaps, design future-oriented processes, and implement cutting-edge systems and technologies. Oversee multifaceted, cross-disciplinary projects such as MES deployments, sustainability platforms, asset master data projects, and IoT/ML implementations across various sectors and regions. Execute Lean and Operational Excellence strategies, focusing on process mapping, performance system design, and the integration of continuous improvement methodologies. Engage stakeholders at all levels: facilitate workshops, unify cross-functional teams, and ensure alignment with strategic goals. Manage the entire program lifecycle: from diagnosis and feasibility studies to deployment and ongoing operations, ensuring that KPIs and financial impacts are met. What You Bring: Strategic Planning & Business Development: Skilled in opportunity assessment, benefit realization, and budget coordination. Operational Excellence: Proficient in Lean Six Sigma, Theory of Constraints, and advanced process optimization techniques. Transformation Execution: Demonstrated success in delivering AMS/ERP/MES/IoT/analytics solutions with measurable results. Technology Fluency: Understanding of IIoT, AI/ML, SAP PM, and next-generation MES platforms. Leadership & Communication: Expertise in stakeholder management, team leadership, and facilitating change. Personal Attributes: Adaptable, self-motivated, results-driven, and committed to excellence. Industry Knowledge: Energy & Utilities: Leading optimization initiatives for major asset-intensive organizations; focusing on sustainability and IoT solutions. Manufacturing & Industrial Expertise. Cross-Functional Knowledge: Deep understanding of supply chain dynamics, asset governance, performance management, and digital transformation processes.
Role overview zooplusse is hiring an E-commerce Operations Specialist fluent in Czech or Slovak for its Krakow office. This role centers on managing daily online shop activities and supporting a smooth customer journey. Main responsibilities Maintain and update product listings to ensure details stay accurate and attractive. Collaborate with other teams to address issues and improve workflows. Track customer interactions and contribute to customer satisfaction. Spot ways to enhance the overall shopping experience. Requirements Fluency in Czech or Slovak. Keen attention to detail. Interest in e-commerce operations. Comfort working with colleagues from different departments. Location This position is based in Krakow.
About Tripadvisor The Tripadvisor Group is dedicated to connecting individuals with experiences that are truly worth sharing. Our mission is to be the most trusted source for travel and experiences globally. By harnessing our diverse brands, advanced technology, and unique capabilities, we link our extensive audience with partners through engaging content, insightful travel guidance, and a dynamic marketplace for various travel-related services including experiences, accommodations, and dining. About the Role Are you poised to spearhead the transformation of application support within a vibrant travel technology firm? We are on the lookout for a seasoned Principal Application Support Engineer to define technical strategies, advocate for operational excellence, and implement comprehensive solutions for our intricate customer-facing systems. This position is open to candidates within a reasonable commuting distance (typically 2-3 hours) from our Kraków office. We value flexibility in work arrangements while also cherishing the importance of in-person collaborations. Expect a remote-first working environment supplemented by periodic face-to-face meetings at your nearest office for team bonding, planning, and critical discussions. Responsibilities Troubleshoot and rectify high-impact, complex application issues, acting as the primary technical liaison for external partners and ensuring comprehensive solutions. Lead incident responses for critical system issues, perform root cause analyses, and propose process enhancements to mitigate future occurrences. Guide the team in the adoption and optimization of AI-driven diagnostics, trend analysis, and automated support processes. Mentor support engineers at all levels, providing training and fostering technical development through effective coaching, feedback, and knowledge sharing. Create, evaluate, and oversee technical documentation and support tools, establishing team-wide standards for quality and continuous improvement. Manage complex escalations, working collaboratively with engineering, product teams, and third-party vendors to achieve resolution. Influence product strategy by identifying recurring issues and collaborating on enhancements to user interface and system design.
About UsAt Hitachi Vantara, we are the trusted data foundation for the world's innovators. Our robust and high-performance data infrastructure empowers clients, from financial institutions to entertainment venues, to harness the power of data and achieve remarkable outcomes.Have you seen the Las Vegas Sphere? It's a prime example of how we enable businesses to innovate and captivate their audiences. As we embark on our next growth phase, we seek individuals passionate about contributing to a diverse, global team and making a tangible impact through data.Join Our TeamWe represent Hitachi Vantara to enterprise clients across various sectors in North America, Europe, the Middle East, and Africa. Our focus is on building strong relationships to address challenges related to orders, invoices, and payments, ensuring optimal financial results. We work collaboratively to streamline cash collection processes and ensure timely receipts.Your RoleThe Cash Collection & Allocation Specialist will engage with Hitachi Vantara customers regarding invoice payments. Multilingual collectors will serve as the primary point of contact for invoice disputes and will coordinate resolutions with internal departments. They will also provide account statements and necessary documentation to customers upon request. Once cash is received, the allocation process will be executed. This role involves resolving payment discrepancies and preparing final bookings to the general ledger. Monthly reports such as aging and unapplied cash reports will be prepared. All team members contribute to customer aging quality, days sales outstanding (DSO) results, cash forecast accuracy, low bad debt reserves, and timely resolution of collection issues. Furthermore, we report our KPIs to U.S. corporate and local field finance management. The team actively participates in Order to Cash (OTC) continuous improvement projects and testing outcomes. Success in this role requires teamwork, effective communication, excellent customer service skills, and a proactive attitude.
About the Role Ocadogroup is hiring a Financial Controller focused on International Financial Control & Operations in Krakow, Poland. This position oversees the financial management of our international business, making sure operations comply with relevant financial regulations and standards. What You Will Do Monitor and safeguard the financial health of international operations Ensure compliance with financial laws and internal policies Support strategic financial planning and decision-making Who We’re Looking For Strong analytical skills Close attention to detail Ability to work effectively across international teams
