Technical Operations Manager

About Owl Payments Europe The Tripadvisor Group connects individuals to unforgettable experiences, striving to be the world's most reliable source for travel and adventure. By harnessing our brands, advanced technology, and extensive capabilities, we link our global audience with partners through engaging content, travel insights, and dynamic marketplaces for experiences, accommodations, dining, and other travel-related categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP) encompass a diverse portfolio of travel brands and services, including Tripadvisor, Viator, and TheFork. Owl Payments Europe operates as a licensed Payment Institution overseen by the Central Bank of Ireland, and is a vital component of the Tripadvisor Group. Owl facilitates the compliant onboarding of suppliers and manages payment operations for Viator’s European network. This role presents a unique opportunity to influence operations within a newly regulated and rapidly growing payments institution. You will gain extensive exposure to various facets of payments, operational resilience, vendor governance, Financial Crime operations, and collaborative delivery, with significant visibility across Owl and the broader Tripadvisor / Viator ecosystem. We are currently seeking a Technical Operations Manager to enhance operational execution and drive change initiatives within Owl’s regulated payments environment. This pivotal role exists at the intersection of operations, technology, vendor management, and control execution. You will be tasked with identifying operational challenges, spearheading process improvements, and implementing targeted system or workflow enhancements while coordinating cross-functional efforts across key services and vendors to ensure Owl remains scalable, well-governed, and prepared for regulatory scrutiny. This position involves close collaboration with Financial Crime experts specializing in KYC/KYB onboarding and AML/CFT transaction monitoring, alongside teams in Product, Engineering, Customer Support, Fraud, Risk, Compliance, and Finance. This role is not purely technical or advisory; it is a hands-on operations position focused on translating operational challenges into actionable process and tooling improvements while managing incidents, ensuring service continuity, and upholding operational governance. Job Location: Remote (Poland) This role is fully remote within Poland, with occasional travel to company offices as needed. Employment Type: Permanent Contract

About Tripadvisor The Tripadvisor Group connects people to memorable experiences and strives to be the world’s most trusted source for travel and adventure. By harnessing our brands, technology, and capabilities, we link our global audience with partners through engaging content, travel insights, and two-sided marketplaces for experiences, accommodations, dining options, and more. Our portfolio includes renowned travel brands such as Tripadvisor, Viator, and TheFork. This position is a hybrid role based in Krakow on a permanent employment contract (Umowa o pracę). Please note that we are currently unable to offer B2B contracts. Key Responsibilities: Build and manage a high-performing technical team by recruiting, training, and mentoring engineers across various experience levels. Promote a collaborative and innovative team culture while advocating for effective Agile development processes. Craft project plans, timelines, budgets, and resource allocation strategies, ensuring timely and within-scope project delivery. Lead hands-on development across multiple layers of the software and data stack, conducting code and design reviews. Collaborate closely with principal engineers to define technology strategy and roadmap aligned with the broader organizational vision. Work with your Product Manager counterpart and business owner to prioritize product features against engineering tasks, balancing business needs with engineering integrity. Communicate effectively with both technical and non-technical stakeholders to ensure alignment on project objectives, commitments, and timelines. Establish and uphold engineering best practices to ensure deliverables are high quality and completed on schedule.

Are you ready to embark on an exciting career in product management? Join Telnyx as a Junior Technical Product Manager. In this role, you will collaborate with cross-functional teams to drive the development of innovative products that enhance communication and connectivity solutions for businesses worldwide.You will have the opportunity to learn from experienced product managers and contribute to product strategy, roadmap planning, and execution. Your analytical skills and creative thinking will be essential in gathering and prioritizing product requirements while ensuring alignment with customer needs and market trends.

Bolt is looking for an Operations Manager to lead Rentals across Southern Poland, covering cities such as Katowice, Krakow, and Wrocław. This position centers on growing the micromobility business and ensuring strong performance across 24 cities in the region. Role overview This role takes full responsibility for the regional Profit and Loss (P&L) and drives market growth. Managing fleet operations is a key focus, with an emphasis on maximizing vehicle availability and improving unit economics. Building a strong local presence is essential to position Bolt as a top micromobility provider in Southern Poland. Collaboration and reporting The Operations Manager reports directly to the Regional Manager. Close collaboration with city teams, logistics partners, and stakeholders at headquarters is expected to support business objectives and deliver measurable results. What you will work on Overseeing and expanding the Rentals business across 24 cities Managing regional P&L and driving market growth Maintaining high fleet availability and strong unit economics Building Bolt’s presence as a leading micromobility option in the region Working with local teams, logistics partners, and cross-functional groups at headquarters

About the Role Paveak Atrove Information Technologies is looking for a Technical Recruiter in Krakow, Poland. This position focuses on finding and attracting skilled technology professionals to support ongoing projects. What You Will Do Work closely with hiring managers to understand staffing needs for technical roles Write clear, appealing job descriptions tailored to open positions Develop and carry out sourcing strategies to build a pipeline of qualified candidates Engage with potential candidates through various platforms and networking channels Screen applicants, assessing technical skills and cultural fit What Sets This Role Apart This recruiter role calls for strong knowledge of the tech landscape and a hands-on approach to candidate engagement. Success means not just filling roles, but building teams that match the company’s vision and values.

About UsAt Hitachi Vantara, we are the data foundation trusted by innovators worldwide. Our robust and high-performance data infrastructure allows clients—from financial institutions to entertainment venues—to focus on harnessing the power of data. For instance, if you have witnessed the Las Vegas Sphere, you have seen how we enable businesses to automate, optimize, and create memorable experiences for their customers. We are currently laying the groundwork for our next phase of growth and are searching for individuals who thrive in a diverse, global team environment and are passionate about making a significant impact through data. Join Hitachi Vantara’s Global Support Centre and deliver exceptional technical support for our enterprise storage and software solutions. Collaborate with customers and engineering teams globally to tackle complex issues, enhance product experiences, and strengthen our support capabilities.Meet Our TeamAs part of Hitachi Vantara Global Support, we provide remote technical support from Level 1 to Level 3 for all our customers. Collaborating closely with our field support and engineering teams, we ensure comprehensive support for all our solutions across various market segments.This position is based in our Krakow office, following a hybrid model (1 day per month in office), and offers structured training, opportunities for professional development, and the chance to operate within a global, engineering-driven support organization.Your ResponsibilitiesDeliver remote technical support for enterprise storage, software, and infrastructure systems.Diagnose and troubleshoot configuration issues, product failures, and customer technical inquiries.Manage customer cases from initial assessment through to resolution or escalation.Collaborate with global support, engineering, and services teams to solve intricate problems.Ensure service levels are maintained and assist in managing incoming support queues.

Role overview zooplusse seeks a Lead Shop Operations professional to guide the operational strategy for its Ecommerce platform in Krakow. The main focus is to ensure a seamless online shopping experience while refining key processes throughout the store. What you will do Shape and execute operational plans for the online shop Collaborate with teams across the company to improve efficiency and streamline workflows Lead projects that enhance customer satisfaction Identify and implement improvements in Ecommerce operations Impact This role offers the chance to lead important projects and influence how customers interact with zooplusse’s Ecommerce shop.

nfq operates in diverse sectors including AI, energy, logistics, and sports. Teams tackle complex challenges across these industries, with a strong emphasis on inventive thinking and practical problem-solving. The company values curiosity, continuous improvement, and supports learning through exposure to a wide range of fields. Role overview This maternity cover position is based in Krakow. The Talent Acquisition Specialist manages the full recruitment cycle for technical roles, focusing primarily on software engineering. Occasionally, the role also assists with hiring for business positions across multiple locations. Each search brings its own hiring requirements, offering variety and the opportunity to directly shape recruitment outcomes and strategies. What you will do Lead end-to-end recruitment for technical positions, mainly software engineering roles Support hiring for business roles when needed Advise and partner with hiring managers throughout the recruitment process Work with a high degree of autonomy and decision-making authority Collaborate within a small, experienced Talent Acquisition team What sets this role apart Significant independence and trust in daily responsibilities Direct influence over hiring strategies and results Work alongside supportive, knowledgeable colleagues Engage with a diverse mix of technical and business roles Location Krakow

Role overview zooplusse is hiring an E-commerce Operations Specialist fluent in Czech or Slovak for its Krakow office. This role centers on managing daily online shop activities and supporting a smooth customer journey. Main responsibilities Maintain and update product listings to ensure details stay accurate and attractive. Collaborate with other teams to address issues and improve workflows. Track customer interactions and contribute to customer satisfaction. Spot ways to enhance the overall shopping experience. Requirements Fluency in Czech or Slovak. Keen attention to detail. Interest in e-commerce operations. Comfort working with colleagues from different departments. Location This position is based in Krakow.

Join Kaseya as a Human Resources Manager and lead our HR initiatives in Krakow, Poland. You will play a crucial role in shaping our company culture, enhancing employee engagement, and optimizing HR processes. Collaborate with cross-functional teams to develop effective talent management strategies and foster a high-performance work environment.

We are seeking an experienced Engineering Manager to join our dynamic team at ActiveCampaign. In this role, you will lead a talented group of engineers, fostering a culture of innovation while driving the development of cutting-edge solutions.Your responsibilities will include mentoring team members, overseeing project timelines, and collaborating cross-functionally to ensure alignment with business goals. You will play a crucial role in shaping our engineering practices and enhancing team performance.

Join our dynamic team at Tanium as a Senior Helpdesk Engineer and play a pivotal role in enhancing our customer support experience. You will be responsible for providing top-tier technical assistance and ensuring that our clients receive the highest quality of service. This is an exciting opportunity for you to leverage your expertise in IT support and help shape our service offerings.

About TripadvisorThe Tripadvisor Group connects individuals with remarkable experiences, striving to be the most trusted source for travel and adventure. We utilize our brands, advanced technology, and extensive capabilities to link our global audience with partners through engaging content, travel insights, and a dual-sided marketplace for experiences, accommodations, dining, and other travel categories. Our subsidiaries, including Tripadvisor, Viator, and TheFork, are part of Tripadvisor, Inc. (Nasdaq: TRIP).The Tripadvisor Experiences Engineering team, spread across Europe, is tasked with managing the platform, mobile applications, and their supporting infrastructure. We operate systems that empower operators to grow their businesses while allowing third parties to leverage our inventory. Our tools enable our customer service teams to deliver world-class assistance to travelers and operators worldwide.This position is open to candidates residing in Poland. We champion flexibility in work arrangements and appreciate meaningful in-person interactions for collaboration and connection. Expect a remote-first work model with occasional in-person gatherings at your nearest office for team bonding, planning, or significant events.This role is available with a permanent contract (Umowa o Pracę).

This role operates under the Company’s hybrid work arrangement, requiring employees to be present in the Krakow Office on Fabryczna Street at least three days a week.About the RoleThe Lead Helpdesk Engineer will collaborate closely with a skilled team of IT and security professionals. This position offers the chance to expand your knowledge with cutting-edge technologies, including Tanium’s products.The Lead Helpdesk Engineer plays a pivotal role in ensuring that our IT team and Tanium employees have the necessary access and resources to fulfill their objectives. The ideal candidate will thrive in a collaborative environment, providing support to our end-users while also contributing to the growth of our local IT team. Success in this role requires a commitment to quality and excellence.Key ResponsibilitiesAct as the escalation point for hardware, software, network, and system-related issues.Diagnose and troubleshoot issues across endpoints, operating systems, identity and access, SaaS applications, and basic networking.Assist in building and developing a local team of engineers focused on enhancing the technology experiences of employees worldwide.Establish ticket triage standards, prioritization protocols, and escalation paths.Ensure consistent troubleshooting methodologies and high-quality ticket resolution in line with Service Level Agreements (SLAs).Maintain and optimize daily helpdesk operations and queue management.Create and update knowledge base articles, identifying documentation gaps and leveraging documentation as an operational tool.Provide technical guidance and mentoring to helpdesk engineers.Serve as a local resource for supporting engineering environments with assistance from global counterparts.Collaborate with other leaders to identify automation opportunities, conduct tool assessments, and develop strategies for operational enhancements.Communicate ongoing issues, capacity challenges, and lead root cause analyses for systemic problems.Participate in operations and incident reviews as well as strategic planning sessions.

Tripadvisor helps travelers find experiences, advice, and options for any journey. Through brands like Tripadvisor, Viator, and TheFork, the company supports millions in discovering places to stay, activities to try, and restaurants to visit. Its platforms connect a global audience with travel content, recommendations, and marketplaces for experiences, lodging, and dining. Role overview The Senior Engineering Manager will join the Tripadvisor Experiences team, known as Viator. Viator provides access to over 400,000 experiences worldwide, from guided city tours to outdoor excursions. The team focuses on making it easy and reliable for travelers to plan and book memorable activities. Location and contract This is a hybrid role based in Krakow. The position is offered as a permanent employment contract. B2B contracts are not available for this role.

Join Wix as an Expert Product Manager for the Suppliers Hub and take the lead in a vital area of our commerce and marketplace products. You will be responsible for defining the strategy, roadmap, and execution process that empowers merchants to discover, source, manage, and sell products efficiently and at scale. Your daily responsibilities will include:Owning a key product area focused on commerce or marketplace, driving the strategy and execution.Leading the complete product development lifecycle, from identifying merchant challenges through discovery and validation, to product launch, measuring impact, and continuous improvement.Collaborating extensively with cross-functional teams including Engineering, Design, Data, Operations, and Go-To-Market to deliver exceptional, scalable solutions.Making informed decisions backed by data through the combination of quantitative insights, merchant feedback, and business context.Ensuring clarity and alignment among multiple stakeholders, prioritizing effectively, managing trade-offs, and maintaining a strong focus on outcomes.At Wix, we thrive on collaboration. Our work model is fully in-person, with team members working from our office five days a week. We value flexibility and handle special requests thoughtfully at the team level.

About UsAt Hitachi Vantara, we are the trusted data foundation for the world's innovators. Our robust and high-performance data infrastructure empowers clients, from financial institutions to entertainment venues, to harness the power of data and achieve remarkable outcomes.Have you seen the Las Vegas Sphere? It's a prime example of how we enable businesses to innovate and captivate their audiences. As we embark on our next growth phase, we seek individuals passionate about contributing to a diverse, global team and making a tangible impact through data.Join Our TeamWe represent Hitachi Vantara to enterprise clients across various sectors in North America, Europe, the Middle East, and Africa. Our focus is on building strong relationships to address challenges related to orders, invoices, and payments, ensuring optimal financial results. We work collaboratively to streamline cash collection processes and ensure timely receipts.Your RoleThe Cash Collection & Allocation Specialist will engage with Hitachi Vantara customers regarding invoice payments. Multilingual collectors will serve as the primary point of contact for invoice disputes and will coordinate resolutions with internal departments. They will also provide account statements and necessary documentation to customers upon request. Once cash is received, the allocation process will be executed. This role involves resolving payment discrepancies and preparing final bookings to the general ledger. Monthly reports such as aging and unapplied cash reports will be prepared. All team members contribute to customer aging quality, days sales outstanding (DSO) results, cash forecast accuracy, low bad debt reserves, and timely resolution of collection issues. Furthermore, we report our KPIs to U.S. corporate and local field finance management. The team actively participates in Order to Cash (OTC) continuous improvement projects and testing outcomes. Success in this role requires teamwork, effective communication, excellent customer service skills, and a proactive attitude.

At Qualtrics, we empower the world's leading brands to create outstanding frontline experiences, cultivate high-performing teams, and develop products that resonate with people. We aren't just a software platform; we are pioneers in the Experience Management domain, proudly serving over 18,000 clients worldwide. Building a new category demands tenacity, innovation, and a commitment to breaking the mold, but most importantly, it requires cohesive, high-performing teams dedicated to our customers.When you join our team, you'll become part of a dynamic group with the autonomy to establish ambitious targets and swiftly pursue them. We encourage strategic risks and collaboratively tackle complex challenges, continuously iterating until the optimal solution emerges. Growth opportunities will find you—whether you're in retail, government, or healthcare, we're on a mission to restore humanity, connection, and empathy to business. Join over 6,000 passionate individuals globally who believe in the value of meaningful work.Why We Need YouOur team consists of highly motivated engineers at the forefront of cloud computing and web scalability. We manage and analyze terabytes of data while creating solutions that are utilized by millions daily. We build tools that simplify complex research processes, and our teams have the liberty to choose the best technologies for each challenge. In our collaborative environment, you will find numerous opportunities to influence our full-stack product, from web and mobile UI to data visualization and analysis, microservices APIs, and data storage and processing.Your Path to SuccessAs a Software Engineer at Qualtrics, your passion for crafting straightforward solutions to complex scalability issues is key. Developing systems within an agile framework to support rapid growth while ensuring quality at every level is a rewarding endeavor—one of the many reasons Qualtrics is an exciting place to advance your career.Your Growth JourneyQualtrics offers a fast-paced, dynamic environment where you'll have the chance to enhance your skills through impactful projects, leverage cutting-edge tools and technologies, solve challenging problems, and collaborate with like-minded, driven technical professionals.

About the Role Ocadogroup is hiring a Financial Controller focused on International Financial Control & Operations in Krakow, Poland. This position oversees the financial management of our international business, making sure operations comply with relevant financial regulations and standards. What You Will Do Monitor and safeguard the financial health of international operations Ensure compliance with financial laws and internal policies Support strategic financial planning and decision-making Who We’re Looking For Strong analytical skills Close attention to detail Ability to work effectively across international teams

About UsAt Hitachi Digital Services, we are a forward-thinking global provider of digital solutions and transformation services. Our mission is to unlock the potential of our world by focusing on people and driving positive change. Each day, we engage in innovative projects to enhance urban living, preserve natural resources, protect vital ecosystems, and ultimately save lives. In our vision, technology, creativity, and expertise converge to transition our clients from present challenges to future opportunities, accomplished through rapid acceleration.We value diverse life experiences, character, and passion as much as traditional qualifications. We encourage applicants to embrace their unique perspectives as we seek to build a better tomorrow.Role OverviewEstablish and manage the vision, strategy, and roadmap for MES/Digital Manufacturing products in alignment with enterprise transformation objectives.Conduct thorough market analysis and competitive research related to MES, Industry 4.0, IIoT, AI/ML, and smart manufacturing advancements.Prioritize product features based on business relevance and technical viability; oversee product backlog and release schedules.Lead comprehensive transformation initiatives, including project planning, roadmap creation, system design, deployment, and stabilization phases.Manage intricate, multi-faceted digital projects such as MES implementations, asset data management, IIoT/ML deployments, and ongoing support.Implement Lean and Operational Excellence strategies through process mapping, continuous improvement, and performance system design.Oversee the complete program lifecycle from feasibility through to deployment and sustainability, ensuring KPIs, ROI, and cost objectives are met.Facilitate workshops, coordinate cross-functional teams, and maintain strategic direction with global stakeholders.Collaborate with technology vendors, system integrators, and service providers to guarantee successful delivery and ongoing support.Communicate effectively with senior leadership and guide decision-making through structured governance mechanisms.