Bilingual SharePoint Developer (Japanese Speaking)

Join our dynamic team at eproinc as a Bilingual SharePoint Developer, where your skills in SharePoint development and fluency in Japanese will play a crucial role in delivering high-quality solutions. You will collaborate with a talented group of professionals to design, develop, and maintain SharePoint applications that meet our clients' needs.

AdAsia Holdings is seeking a Japanese Speaking Client Account Executive to join the team in Kuala Lumpur. This position centers on managing and growing relationships with Japanese clients, supporting business development, and ensuring a high level of client satisfaction. Role overview This role acts as the main point of contact for Japanese clients, handling daily account operations and collaborating with internal teams to deliver tailored solutions. Strong communication skills in both spoken and written Japanese are required, along with the ability to organize and prioritize tasks effectively. What you will do Act as the primary liaison for Japanese clients, providing support and building lasting relationships. Identify client needs and work with internal teams to deliver solutions that fit their requirements. Oversee daily account operations, ensuring timely service and resolving issues as they arise. Keep clients updated on project progress, new offerings, and relevant market trends. Promote business growth with current clients and help achieve revenue targets. Develop a strong understanding of each client’s business and the competitive landscape. Support the Japanese Sales Team in managing the sales pipeline. Prepare proposals, presentations, and contracts in Japanese. Follow up on leads and close deals efficiently. Requirements Fluency in Japanese, both spoken and written. Strong interpersonal and organizational skills.

Cross Border Talents is seeking a Japanese-speaking Customer Success Specialist based in Kuala Lumpur, Malaysia. This position focuses on supporting users of the client’s online shopping platform, with an emphasis on clear communication in Japanese and a commitment to delivering a positive customer experience. Key responsibilities Respond to customer inquiries and address concerns through inbound phone calls and emails. Guide customers step by step through the online ordering process. Process payments carefully and maintain the security of customer data. Proactively resolve customer issues to build trust and encourage loyalty. Collaborate with team members to enhance overall service quality. What matters in this role Serve as the first point of contact, representing the client’s brand to customers. Consistently aim for high standards in every customer interaction. Maintain a professional, positive, and empathetic attitude at all times. Who will succeed Open to feedback and willing to learn. Dedicated to improving the customer support experience.

Join Our TeamAt Hitachi Vantara, we are the trusted data foundation for the world's innovators. Our robust and high-performance data infrastructure empowers our clients—from financial institutions to entertainment venues—to achieve remarkable results with data.Have you witnessed the transformative power of technology, like the Las Vegas Sphere? That’s just one example of how we enable businesses to innovate, optimize, and delight their customers. We are currently laying the groundwork for our next growth phase and are seeking individuals who thrive in a diverse, global environment and are passionate about making a tangible impact through data.Your RoleThe Japanese Speaking Customer Care Analyst will be instrumental in processing inquiries from customers, partners, engineers, and internal teams, adhering to our standard operating procedures (SOPs) and leveraging our knowledge base. This key position creates lasting impressions on our customers and partners, demonstrating the level of support they can expect from Hitachi Vantara and fostering loyalty that drives future revenue.Key Responsibilities:• Manage incoming and outgoing communications with customers, partners, and engineers in both English and Japanese.• Record and manage cases within Hitachi Vantara's CRM (Salesforce) as per SOPs.• Ensure smooth handling of calls and cases from start to finish, maintaining timely updates for all involved parties.• Meet daily, weekly, and monthly administrative tasks as assigned.• Follow established escalation protocols to relay information to management and support teams.• Oversee Pass-Through Support cases to partners aligned with specific products, guiding them to resolution.• Provide first-line assistance for inquiries through our support portal.• Flexibility to work in a 7x24 shift rotation as required.

Join Our Dynamic Outreach Team as a Senior Process ExecutiveAt tsmg, we are seeking a talented GDO Outreach Operations Specialist proficient in both Japanese and English. This pivotal role will engage in comprehensive research and outreach initiatives targeting governmental and non-governmental organizations across diverse markets. Your mission will be to gather and compile geographic data for our innovative global mapping platform through the Geo Data Upload Tool.Utilize your exceptional business development and relationship management skills to identify and convey mutually advantageous opportunities to our partners and project teams, ensuring a collaborative and productive working environment.

Join Accion Labs as a SharePoint Senior Consultant where you will leverage your expertise in SharePoint solutions to empower our clients' business processes. You will work collaboratively with cross-functional teams to deliver innovative SharePoint implementations and enhancements, ensuring optimal performance and user satisfaction.

AvePoint seeks a Support Engineer with a focus on SharePoint to join its Kuala Lumpur team. This position involves providing technical support and real-world solutions for clients who rely on SharePoint in their daily operations. Key responsibilities Troubleshoot SharePoint-related issues and respond to client inquiries Work to enhance user experience and resolve technical problems Support the stable and reliable operation of client SharePoint environments Location The role is based in Kuala Lumpur, Malaysia.

Join Sutherland as a Vietnamese Bilingual ERP Specialist! In this dynamic role, you will engage with diverse teams to implement and optimize ERP solutions tailored for our clients. Your expertise in both Vietnamese and English will be pivotal in ensuring seamless communication and project success.

Join our dynamic team at AvePoint as a Bilingual Support Engineer, where your communication skills and passion for technology will shine! We’re looking for enthusiastic individuals who are eager to learn and excel in customer service. In this role, you will have the opportunity to work in diverse IT environments, enhancing your technical and interpersonal skills.Your Responsibilities:Serve as the primary point of contact for project-specific customer inquiries, ensuring issues are resolved effectively.Guarantee customer satisfaction through comprehensive Project Support and Maintenance.Gather information, conduct in-depth analysis, and troubleshoot technical issues.Adhere to Service Level Agreements (SLA) for response and resolution times, performing root cause analysis.Communicate clearly with both customers and the internal R&D team regarding necessary bug fixes.Oversee the status of raised issues, ensuring timely and effective resolutions.Continuously assess existing processes to improve and streamline customer support operations.

Billing & Collections Lead (Mandarin Speaking)About TarroAt Tarro, we are dedicated to revolutionizing the way small brick-and-mortar restaurants operate. Our innovative products reduce operational burdens, allowing owners to connect seamlessly with their customers through our comprehensive ecosystem, which includes AI-driven order management, payment processing solutions, and point-of-sale software. By merging technology with human touch, we tackle real-world challenges that small business owners face.Our customer-first approach drives our success. With the US restaurant industry valued at over $1 trillion yet lacking in technological advancements for smaller establishments, we strive to offer affordable solutions comparable to those available to larger chains.As a profitable and largely self-funded startup, Tarro is on a path of remarkable growth. Valued at $450M during our last funding round in mid-2022, we have experienced significant advancements in customer acquisition, product innovation, and team expansion. Thousands of restaurants trust us to enhance their success, impacting nearly 20 million customers. We proudly earned recognition as one of Built In’s top companies to work for in 2023.To explore our culture, values, and how you can contribute to empowering local restaurants, please visit us here.Position OverviewWe are in search of a dynamic and Bilingual (Mandarin/English) Billing & Collections Lead who possesses exceptional communication skills and the ability to simplify complex concepts for an optimal client billing experience and timely collection of accounts receivable. In this pivotal role, you will address billing disputes, promote preferred payment methods, and continuously seek ways to enhance the billing experience for both Tarro and our clients. Your blend of operational excellence and client-focused mindset will be instrumental in fostering Tarro’s financial stability and customer satisfaction.

About UsAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our innovative multi-product ecosystem seamlessly connects these businesses with their customers through AI-driven solutions for order taking, delivery, payments, and point-of-sale software. We combine cutting-edge technology with the human touch to tackle the real-world issues that small business owners encounter.We prioritize our customers' success, believing that when they thrive, we do as well. The restaurant sector in the United States represents a staggering $1 trillion total addressable market (TAM), yet it remains significantly underserved by technology. Unlike large chains that can invest in expensive tech solutions, we are committed to providing small restaurant owners with access to the same tools at a reasonable cost.Having maintained profitability for nearly a decade, Tarro has achieved 5x revenue growth over the last four years. Following our latest fundraising round in mid-2022, we reached a valuation of $450M and have since experienced robust growth in customer acquisition, product innovation, and team expansion. We proudly serve thousands of loyal restaurants and have collectively supported nearly 20 million customers. Recognized as one of Built In's top companies to work for in 2023, we invite you to join our mission.To learn more about our culture and values, and discover how you can contribute to the success of mom-and-pop restaurants, visit us here!What We’re Looking ForWe are on the lookout for a dynamic Bilingual (Mandarin/English) Strategic Operations Lead who challenges conventional practices and is eager to evolve from a traditional operations role into a strategic leadership position. This is not merely a BPO team lead or supervisory role where tasks consist of monitoring queues.This exceptional opportunity involves approximately 50% of your time managing the floor (including floor support, quality assurance, coaching, and recruitment) while dedicating the other 50% to uncovering improvement opportunities (such as team performance monitoring, reporting, and special projects).What You’ll AccomplishLead a high-performing team: You will coach, manage, and enhance a team of 10-15 Client Operations Support (COS) specialists, ensuring they consistently meet and exceed KPIs to provide outstanding client experiences.Own and drive team performance: You will create and present regular reports on team performance metrics, identifying areas for improvement and implementing strategic initiatives.

Join Sutherland as a Team Manager for our Technical Support division, where you will lead a dynamic team committed to delivering top-notch customer service. In this pivotal role, you will leverage your expertise in technical support and leadership to ensure the success of your team while providing exceptional service to our clients.

Join Our Dynamic Outreach Team as a Senior Process Executive!Are you passionate about leveraging your exceptional communication, time management, and organizational skills in a thriving environment? We invite you to become a vital part of TSMG's Outreach Operations team. In this role, you will focus on conducting in-depth research and outreach to both government and non-government organizations across various markets, aiming to gather essential geographic data for our innovative global mapping platform utilizing the Geo Data Upload Tool.Your expertise in business development and relationship management will empower you to identify and articulate mutually beneficial opportunities for both our partners and the project team, fostering collaboration and success.

About Us:At Tarro, we are dedicated to creating innovative solutions that empower small brick-and-mortar restaurants, freeing them from the complexities of daily operations. Our suite of products establishes seamless connections between restaurants and their customers through AI-driven order management, delivery solutions, payment processing, and point-of-sale systems. We believe in combining technology with human interaction to tackle the real challenges faced by small business owners.We prioritize our customers, ensuring their success translates into our own. Despite the vast potential of the U.S. restaurant market—exceeding $1 trillion—technology solutions remain largely inaccessible for smaller establishments. We strive to bridge this gap, providing affordable tech solutions that empower small restaurant owners to compete effectively.Having achieved profitability for nearly a decade, Tarro has experienced remarkable growth, registering a 5x increase in revenue over the past four years. As of our last funding round in mid-2022, we were valued at $450 million, with significant advancements in customer acquisition, product offerings, and workforce expansion. With thousands of loyal restaurant partners and nearly 20 million customers served, Tarro has been recognized as one of Built In’s top workplaces in 2023.Join us in our mission to help independent restaurants thrive! Learn more about our culture and values here.Your Role:We are seeking a detail-oriented Client Operations Specialist who is bilingual in Mandarin and English to become a valuable member of our dynamic team in Kuala Lumpur. This full-time position is an excellent opportunity for recent graduates to cultivate essential skills in client operations.Your Responsibilities:Effectively address client concerns through diverse communication channels.Build and maintain trusting relationships with clients as a strategic advisor.Foster sustainable client relationships through proactive engagement and transparent communication.Provide timely and appropriate solutions to resolve customer issues efficiently.

Join our dynamic team at Assent as a Customer and Supplier Support Associate. In this role, you will play a crucial part in ensuring seamless communication and support for our Korean-speaking clients and partners. Your expertise will help facilitate efficient interactions, resolve inquiries, and enhance customer satisfaction.

About the Company:- A leading diversified real estate management firm dedicated to innovative solutions in real estate.- Manages a prominent 23-storey mixed-use commercial building situated in the vibrant heart of Kuala Lumpur.- Engaged in specialized real estate developments, hospitality, and leisure investments to enhance community living.About the Job:The Group General Manager (Group GM) will:- Provide exceptional strategic leadership and commercial direction across the Group’s vast business portfolio, which includes retail chains, shopping mall operations, property investments, and petrol stations.- Prioritize business development initiatives to catalyze sales growth, improve profitability, and streamline operational performance across all sectors of the business.Key Responsibilities:- Deliver strategic leadership and comprehensive management of the group’s diverse businesses and investments.- Propel business growth, profitability, and sustainable value creation within the real estate, hospitality, and leisure sectors.- Supervise financial performance, manage cash flow, and allocate capital effectively across all business units.- Design, implement, and evaluate business strategies, budgets, and performance plans to achieve organizational goals.- Identify and pursue new investment opportunities, partnerships, and joint ventures for portfolio expansion.- Cultivate robust relationships with investors, business partners, government entities, and key stakeholders.- Ensure adherence to strong corporate governance, compliance with legal standards, and alignment with company policies.- Oversee the operations of key assets, including commercial properties, boutique developments, and hospitality facilities.- Mentor and develop high-performing management teams, fostering a culture of accountability and operational excellence.- Analyze market trends, industry changes, and competitor actions to maintain a competitive edge.- Advocate for digital transformation and innovative practices to enhance operational efficiency and customer satisfaction.- Represent the company at external events, industry gatherings, and professional organizations.Key Requirements:- Bachelor’s degree in Business, Finance, Real Estate, or a related discipline (Master’s degree preferred).- Minimum of 10 years of experience in a Senior Management role, demonstrating success in Business Development and P&L Management within the retail or shopping mall sectors.- Strong business acumen and operational familiarity with Commercial Facilities including Mixed-use Developments, Retail, and Shopping Malls.- Proficiency in both English and Mandarin, with excellent verbal and written communication skills.- Exceptional financial acumen, along with strategic thinking and decision-making capabilities.- Outstanding leadership skills, with a proven ability to manage stakeholders effectively.- Strong analytical abilities complemented by excellent negotiation and interpersonal skills.

Join our dynamic team as a Bilingual Player Support Executive, where you will play a vital role in enhancing customer satisfaction. Your responsibilities include:Delivering exceptional customer support and resolving technical issues through various channels including email, chat, social media, and other online platforms.Efficiently managing multiple simultaneous interactions via chat, email, and outbound calls while navigating interruptions from various platforms.Diagnosing and advising on technical issues related to customers' computers, mobile apps, and video game consoles.Recognizing and reporting trends in customer inquiries, providing valuable insights to team members based on thorough testing.Escalating critical issues to supervisors in a timely manner.Translating communications between Mandarin and English as needed.Documenting reports and minutes in either English or Chinese.

Key Responsibilities:Collaborate with various departments regarding all facets of client trading.Configure settings in MT4 Administrator and associated systems.Generate diverse trade reports and conduct data analysis.Facilitate daily client account assessments.Oversee pricing connectivity.Monitor client trade flow and execution processes.Support dealing activities in the financial market to enhance the company's profitability.Engage with the system development team to assist in system improvements and deployments, particularly for new trading products.Willing to work shifts, weekends, and holidays on a rotational basis as per business requirements.

AR Accounting & Systems Lead (MY – Mandarin Speaking)About UsAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our innovative products create seamless connections between these businesses and their customers through a comprehensive ecosystem that includes AI-driven order taking, delivery solutions, payment processing, and point-of-sale software. We merge technology with human insight to address the real-world challenges of small business owners.Our customer-first approach drives us to build solutions that facilitate their success; when they thrive, so do we. The U.S. restaurant sector, valued at over $1 trillion, remains significantly underserved by technology. While large chains can invest in costly tech solutions, we believe small restaurant owners deserve access to similar innovations at a reasonable cost.Tarro stands out as a profitable, self-sustaining start-up on a trajectory of high growth. Following our last fundraising round in mid-2022, we reached a valuation of $450M and have since experienced significant gains in customer acquisition, product innovation, and team expansion. Thousands of loyal restaurants have chosen Tarro as their partner, together serving nearly 20 million customers. We are proud to be recognized as one of Built In's top companies to work for in 2023.To discover more about our culture, values, and how you can contribute to the success of small restaurants, please visit us here!The PositionWe are looking for a Bilingual (Mandarin/English) AR Accounting & Systems Lead with the ability to navigate complex processes and tools to enhance our billing and collection systems. Your expertise will be essential in managing client invoicing databases, ensuring precise and timely billing, and spearheading initiatives to streamline and automate the entire invoice-to-cash process, enhancing the overall client billing and payment experience. Your operational excellence combined with a client-focused approach will directly influence Tarro's financial health and customer satisfaction.

Role Overview NielsenIQ is seeking a Senior Data Scientist in Kuala Lumpur. This role focuses on data analysis and machine learning to support decision-making across the business. Mandarin language skills are required to work effectively with a range of datasets and stakeholders. What You Will Do Analyze large datasets to uncover insights and trends that inform business strategies. Develop and apply machine learning models to improve analytics capabilities. Collaborate with teams from different functions to create data-driven solutions. Use Mandarin proficiency to communicate findings and work with stakeholders and data sources. Requirements Experience in data analysis and machine learning. Fluency in Mandarin. Ability to work with cross-functional teams. Based in Kuala Lumpur.