Business Operations Manager for Data Center Services

As the Business Operations Manager for Data Center Services, you will play a pivotal role in leading technical and operational initiatives that shape the delivery of end-to-end managed services for data centers. Serving as the Subject Matter Expert (SME), you will connect commercial strategies with operational execution, driving new business acquisition thro…

Xcellink is on the lookout for an energetic and accomplished leader to spearhead the growth of our business operations across the Southeast Asia region. The ideal candidate will possess a robust background in enhancing Data Center Operations, Software Development, and Workforce Augmentation services. This pivotal role will focus on crafting and executing innovative business development strategies, steering sales initiatives, and broadening our customer base. The successful candidate will forge strategic alliances, elevate our market presence, and cultivate strong customer relationships. Key responsibilities include:Business Development & Strategy: Formulate and implement comprehensive strategies aimed at meeting growth objectives.Identify and seize new business opportunities, including partnerships and joint ventures.Conduct thorough market research to discern trends, opportunities, and the competitive landscape.Sales & Revenue Growth:Drive sales initiatives to reach revenue targets while expanding our offerings.Design and implement sales plans to penetrate markets and acquire new customers.Monitor sales performance and provide actionable insights for improvement.Customer Acquisition & Relationship Management:Develop strategies for acquiring and retaining high-value clients.Establish and maintain strong connections with key clients, addressing their needs with tailored solutions.Ensure client satisfaction through consistent follow-ups and prompt issue resolution.Market Presence & Networking:Enhance brand visibility through targeted marketing and active participation in industry events.Develop brand positioning strategies to differentiate Xcellink from competitors.Expand our network of industry contacts to unearth new business prospects.Collaboration with Delivery Teams:Work closely with delivery teams to ensure service alignment with market needs.Guide performance management and foster team development to drive growth.

Role overview Turner Townsend is hiring a Senior Project Manager with expertise in data center projects for the Kuala Lumpur office. This position leads project planning, execution, and delivery, keeping client objectives and regulatory standards at the forefront. What you will do Oversee all phases of data center project delivery, from initial planning through completion Coordinate and guide cross-functional teams to meet project milestones Maintain clear communication with stakeholders on project progress and key updates Ensure all work aligns with client requirements and complies with relevant regulations Location This role is based in Kuala Lumpur.

CSA PROJECT MANAGER (Data Center Projects)Why You Should Join Us- Be part of a dynamic, privately-owned Project Management consultancy that is rapidly establishing itself as a leader in the Malaysian Data Centre sector.- Enjoy the benefits of 15 years of consistent growth, with opportunities for accelerated career advancement and exposure to prestigious tier 1 projects.- Collaborate with dedicated internal teams supported by comprehensive documentation and Standard Operating Procedures (SOPs), ensuring you have the necessary resources to excel.Your Responsibilities- Oversee the complete project lifecycle from pre-construction through to handover, including early works (piling, in-ground services), substructure, and superstructure.- Act as a Civil, Structural, and Architectural (CSA) Project Manager with a specific focus on mission-critical, high-capacity data center facilities.- Manage fast-paced and complex construction projects, ensuring effective coordination with MEP (Mechanical, Electrical, Plumbing) systems while adhering to safety, quality, and structural standards.- Lead the CSA scope on-site, supervising subcontractors and collaborating with design consultants.What You Will Bring- Direct, hands-on experience in the construction of data centers or mission-critical facilities.- Extensive technical knowledge of civil, structural, and architectural aspects, including reinforced concrete, steel structures, building envelopes, and advanced finishes.- Strong skills in coordinating CSA works with MEP systems, including builders' works interfaces and equipment load requirements.- Familiarity with local building codes, safety regulations (e.g., JKKP/DOSH), and fire safety standards.- Proficiency in project management software such as Primavera P6, MS Project, and BIM (Building Information Modelling) tools.About Us- We are a project management consultancy that partners strategically with our clients, providing services in project controls, quantity surveying, and construction management.- With a global presence, we have successfully completed over 500 projects across 20 countries, encompassing high-profile projects such as Data Centres, Airports, F&B, Hotels, and sports stadiums.- Our team comprises professionals from various countries, supported by offices in 10 locations worldwide.How to Apply- Click the “apply” button. You can submit your CV or share your LinkedIn profile—send what you have.- Our recruiter is available to provide additional information upon request.- All applicants and inquiries will receive a response.Note- We are unable to provide employment passes, work visas, or relocation assistance.- Only candidates with work rights in Malaysia will be considered.

Contract Manager (Data Center Projects)Why Join Us?- Be part of an agile, privately owned Project Management consultancy that is setting benchmarks in the Malaysian Data Centre sector.- Take advantage of our strong project pipeline, with clients eager for our expertise in delivering high-quality data center solutions.- Experience a culture of continuous growth over 15 years, with opportunities for fast-track promotions and involvement in prestigious tier 1 projects.- Collaborate with dedicated internal teams, supported by comprehensive documentation, standard operating procedures, and tools designed for your success.Your Role- As the Contract Manager for data center projects, you will leverage your proficiency in FIDIC contract forms to ensure the timely and budget-compliant delivery of sophisticated technical infrastructure projects.- Your role will involve a blend of contractual administration and technical insight into data center construction techniques.- You will manage claims and contractual processes, including variations and disputes, in alignment with FIDIC protocols (e.g., DAB/DAAB mechanisms).- Oversee the commercial aspects, including project budgeting, cost management, procurement, and tendering processes.- Design and implement risk management strategies for complex, multi-tenant, or hyperscale data center projects.Qualifications- **FIDIC Expertise:** Extensive experience with the FIDIC suite (including Red, Yellow, and Silver Books, 1999 and 2017 editions).- **Data Center Construction Knowledge:** In-depth understanding of data center infrastructure, design principles, construction methodologies, electrical systems, HVAC, and security protocols.- **Industry Experience:** At least 10 years in contract management, with a minimum of 3 years dedicated to high-complexity, large-scale construction projects.About Us- We are a dynamic Project Management Consultancy, serving as a strategic partner to clients in project controls, quantity surveying, and construction management, rather than just providing administrative support.- Our global footprint includes over 500 successfully delivered projects across 20 countries, featuring a portfolio that encompasses Data Centres, Airports, F&B, Hotels, and Sports Stadiums.- Our multinational management team operates from offices in 10 countries, fostering a collaborative and innovative working environment.How to Apply- Click the “apply” button to submit your CV or share your LinkedIn profile for consideration.- Our recruiter is available to provide additional information before you formally apply.- We ensure that every application or inquiry receives a response.Note- We are unable to provide employment passes, work visas, or relocation support.- Only candidates with existing work rights in Malaysia will be considered.

Position: MEP Manager (Data Center Projects)Join a dynamic and rapidly growing project management consultancy that is establishing itself as a leader in the Malaysian Data Centre sector. With a robust pipeline of prestigious projects and a clientele eager for our services, this is an exciting opportunity to be part of a success story that spans 15 years. We offer fast-track promotions and the chance to work on tier 1 projects, supported by strong internal teams, comprehensive documentation, and SOPs to ensure your success.Key Responsibilities:- Lead the Mechanical, Electrical, and Plumbing (MEP) aspects for mission-critical data center projects.- Supervise the design, installation, testing, commissioning, and handover of essential infrastructure systems, including HVAC, power distribution, standby systems, and fire protection, ensuring compliance with industry standards and maintaining 99.999% uptime.- Manage the complete MEP lifecycle from design development through to construction, testing, commissioning, and final handover.- Provide technical coordination and engineering oversight, conducting MEP design reviews while ensuring integration with structural and architectural elements.- Oversee MEP budgets, cost control, and financial forecasting.Candidate Profile:- Proven technical expertise and project leadership with a track record of successfully delivering complex data center or mission-critical facilities.- Minimum of 10 years of experience in MEP project delivery, with at least 5 years in data center or mission-critical facility projects.- Preferred: Experience with high-voltage systems, standby power, UPS, generators, BMS, SCADA, and integrated testing procedures.About Us:- We are a project management consultancy that partners strategically with clients in project controls, quantity surveying, and construction management, going beyond traditional administrative roles.- With a global presence and a reputation for excellence, we have delivered over 500 projects across 20 countries, including high-profile data centers, airports, hotels, and sports stadiums.- Our multinational management team operates from offices in 10 countries, fostering a diverse and collaborative work environment.Application Process:- Interested candidates are invited to click the “apply” button. You can submit your CV or share your LinkedIn profile—whatever you have is welcome.- Our recruiter is available to provide more information prior to your application.- Every inquiry will receive a response.Note:- Please be advised that we cannot provide employment passes, work visas, or relocation support. Only candidates with work rights in Malaysia will be considered.

Malaysia At Capco, we are dedicated to fostering an inclusive workplace where everyone is encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion in all forms are essential for our collective success. We are committed to recruiting and developing a diverse talent pool, and we believe that everyone contributes unique perspectives. We invite you to share what makes you unique. If you require any reasonable accommodations to help you succeed, please let us know in the application form or directly contact your recruiter at any stage. ABOUT CAPCO Capco is a global consultancy specializing in technology and business solutions for the financial services sector. We are passionate about driving our clients' success in a rapidly evolving industry. As a Business Analyst, you will work on exciting projects with some of the world's largest banks, contributing to transformative initiatives in the financial services landscape. Key Responsibilities Collaborate with business and technical subject matter experts to document data points utilized in business processes/reports using tools like Excel and Collibra. Ensure the implementation of appropriate controls for critical data points. Capture, analyze, and document business processes effectively. Engage in the design of solutions and change interventions. Participate in change management activities, including timeline planning and stakeholder engagement. Contribute to change interventions such as training and communication initiatives. Track progress, document findings, and manage status reporting. Assist in the implementation of innovative solutions.

As a Manager of Center of Excellence (COE) Optimization at Delivery Hero, you will play a pivotal role in enhancing operational efficiency across our organization. You will lead initiatives aimed at optimizing processes, driving innovation, and ensuring best practices are implemented across all levels. Collaborating with cross-functional teams, you will analyze performance metrics, identify improvement opportunities, and develop actionable strategies to enhance overall productivity.

Join Control Risks as a Business Operations Associate and play a pivotal role in enhancing our operational effectiveness and efficiency. In this dynamic position, you will collaborate with cross-functional teams to support various business initiatives, streamline processes, and contribute to our strategic goals.

Turner Townsend is seeking a Resident Engineer (Electrical) to support data center projects in Kuala Lumpur. This position centers on supervising electrical engineering work throughout the project lifecycle. Role overview The Resident Engineer will monitor project progress, coordinate with stakeholders, and ensure that all electrical systems meet current industry standards. Attention to safety and quality is critical in this role. Key responsibilities Oversee electrical engineering activities for data center construction and operations Ensure compliance with relevant codes, regulations, and quality benchmarks Manage project schedules and allocate resources effectively Facilitate clear communication among project stakeholders Uphold rigorous safety and quality standards on site What you bring Experience in electrical engineering, ideally with data center or similar critical infrastructure projects Strong understanding of industry regulations and standards Ability to manage timelines and coordinate multiple project aspects Commitment to maintaining high safety and quality levels

Join Pulse Consulting Sdn Bhd as a Business Development Manager specializing in Market Research and Data Science. In this pivotal role, you will leverage your expertise to drive growth and develop strategic initiatives that enhance our market presence. Collaborate with cross-functional teams to identify and pursue new business opportunities while maintaining strong relationships with existing clients.

Encora is seeking a Senior Business Analyst with deep experience in data warehousing to join the team in Kuala Lumpur. This position focuses on developing and maintaining data management systems that support business decision-making. The role involves close collaboration with both business and technology teams to ensure data solutions align with organizational goals. What you will do Work with stakeholders to gather and analyze business requirements for data warehouse projects. Design, develop, and maintain data warehouse solutions using business intelligence tools. Use SQL, ETL, and SAS DI for data integration and transformation tasks. Operate within UNIX environments and interact with API and web services as needed. Lead projects, managing timelines and resources to deliver results. Build strong relationships across business and technology teams to foster collaboration. Support the strategic alignment of data initiatives with company objectives. Requirements Bachelor's degree in Information Technology or a related field. 7-10 years of business analysis experience, with a focus on data warehousing and BI technologies. Proficiency in Informatica, Big Data, SQL, RDBMS, and ETL processes. Experience with the Ab Initio platform is considered an advantage. Strong analytical skills and a track record of delivering results in complex organizations. Demonstrated leadership and people management skills. Excellent written and verbal communication abilities. Ability to work independently and manage multiple projects effectively.

ABOUT USAt Teleport, we are dedicated to transforming cross-border logistics across Southeast Asia and beyond. Our mission is to enable businesses, both large and small, to access fast, affordable, and reliable delivery services, often as quickly as the next day.Join us in our quest to #do boring better — leveraging discipline, precision, and innovative thinking to foster stability, enhance efficiency, and drive long-term impact within our organization.Are you ready to craft compelling narratives for a brand that prioritizes speed, cost-effectiveness, and quality? If so, we invite you to continue reading! Discover more about Teleport here: https://www.teleport.it/***Only Malaysian citizens will be considered for this position. Visa sponsorship is not available, and candidates must possess the legal right to work in Malaysia.

We are seeking a dynamic and experienced Director for our Business Data Office within the Client Data Team, specializing in Private Equity and Yardi systems. In this pivotal role, you will oversee the management and execution of system setups and data implementations or migrations for both new and existing clients on MUFG’s platform, ensuring exceptional client service while complying with MUFG's policies and procedures.Lead the comprehensive management of system and static data setups during new client onboarding and fund conversions.Conduct discovery workshops with business operations teams to assess current data ingestion practices and collaboratively outline the envisioned future state.Collaborate with senior members of the Business Data Office to develop strategic roadmaps that advance the BDO's goals of centralization, standardization, and digitization.Recruit, mentor, and develop a team of data capture specialists across our offices in Malaysia, Cyprus, and Halifax.Facilitate the establishment of a follow-the-sun support operation to enhance service delivery.Offer expert knowledge in data ingestion, advocating for best practices and recommending suitable operational activities (centralized vs. federated).Supervise and engage in large-scale projects, including system conversions, data remediation, and configurations, ensuring accurate loading of fund NAV and share registry information into relevant systems.Provide direction and leadership for expansive projects, encompassing discovery, analysis, and solution design phases.Establish and uphold standards for system setups and client, investor, and portfolio data maintenance, ensuring all procedures remain current.Serve as a subject matter expert on internal MUFG systems relevant to various lines of business, including traditional, hedge, fund of funds, private equity, and real estate mandates.Deliver guidance and leadership to team members, fostering a collaborative environment.Ensure compliance with ISAE/SOC standards during the onboarding or conversion of new funds.Identify opportunities for process improvements, automation, and efficiencies to drive cost savings.Support BDO Leadership in operationalizing daily activities, streamlining workflows, and extending BDO’s services to internal and external clients.Lead data migration and classification initiatives, leveraging cross-functional teams in coordination with technology partners.Document BDO's data ingestion and management standards, specifications, and decisions in Confluence and SharePoint.Enhance our operations by leveraging and promoting digital tools for tracking and communicating progress and milestones.

Join fuku as a Data Business Analyst and work in a cutting-edge, hybrid environment located in KL Bangsar South. As part of our dynamic EU Data SaaS team, you will engage directly with enterprise customers, leveraging the latest technologies in a data-driven and AI-enabled company.Why You Should Apply:- Collaborate with a diverse team of data engineers, scientists, and analytics experts, fostering a culture of continuous learning and professional growth.- Play a crucial role in shaping customer engagement by translating strategic goals into actionable insights for our Product Manager.Key Responsibilities:- Oversee data operations and ensure quality, recognizing that accurate data is key to generating valuable insights.- Monitor customer usage and provide onboarding and training support to enhance user experience.- Create informative dashboards and data visualizations for both internal and external stakeholders.

Join our dynamic team as an IT Business Analyst specializing in Data Driven SaaS solutions in the vibrant Bangsar South area of Kuala Lumpur. Why You Should Apply:- Be at the forefront of technology within a progressive, data-driven, AI-enhanced European company catering to enterprise clients.- Collaborate closely with skilled data engineers, scientists, and analytics engineers, fostering an environment ripe for learning and professional development.- Play a pivotal role in understanding client objectives and translating them into actionable insights for our Product Management team. Key Responsibilities:- Oversee data operations and maintain high-quality data standards, ensuring that superior data input leads to meaningful insights.- Monitor customer usage patterns and provide essential support during onboarding and training phases.- Deliver first-level technical and functional support to our customers.- Facilitate customer onboarding, training, and data integration to guarantee client success.- Create informative dashboards and data visualizations for both internal stakeholders and external clients. Qualifications:- Proficiency in SQL and Python for effective data transformation, cleaning, and preparation.- Excellent communication skills, particularly with non-technical customers or those unfamiliar with our product.- Strong storytelling ability to convert data into clear, actionable business insights.- Ideal candidates may have backgrounds as Data Analysts, IT Business Analysts, or in Customer Success roles within data-centric organizations. About Our Company & Team:- We offer a clear career trajectory leading to roles in Data Analytics, Data Consulting, or Product Ownership.- We are a well-funded SaaS technology company with a specialized product and a substantial customer base.- This is a unique opportunity to engage with clients globally, supported by our European headquarters and a dedicated engineering hub in Malaysia. How to Apply:- Click the “apply” button. You can submit your CV or share your LinkedIn profile—whatever you have is welcome.- Feel free to reach out to the recruiter for any additional information before applying.- We guarantee a response to every application or inquiry. Additional Notes:- Please note that we do not provide employment passes, work visas, or relocation support.- We will only consider candidates who already possess work rights in Malaysia.

About Pave Bank:Pave Bank is revolutionizing the world of business banking as the first programmable bank globally. Founded by the visionary team behind Monzo and BigPay, we are committed to reshaping the landscape of global business banking through innovative programmable financial infrastructure combined with unparalleled client experiences.About Client Operations:The Client Operations team plays a pivotal role in ensuring our clients effectively adopt, operate, and grow with Pave’s banking platform. We operate at the confluence of client needs, operational excellence, engineering, and compliance, guaranteeing reliable service delivery while striving for continuous improvement in operational efficiency and client satisfaction.Our mission is to empower clients to maximize the value derived from Pave’s platform while upholding the highest standards of operation and regulation.Role OverviewIn the capacity of a Client Operations Manager, you will oversee the complete operational lifecycle of client relationships—from onboarding to ongoing support and optimization. You will facilitate the successful implementation and operation of Pave’s banking products while championing operational excellence across client workflows. This role necessitates robust collaboration with Product, Engineering, Compliance, and Risk teams to meet client requirements while ensuring regulatory compliance.This position merges client relationship management, operational problem-solving, and data-driven decision-making.Key Responsibilities:Operational Management: Proactively discover opportunities to enhance client adoption and operational efficiency.Account Management: Cultivate strong, trustworthy relationships with client stakeholders to deliver a superior service experience.Revenue & Retention: Drive initiatives aimed at improving Net Revenue Retention (NRR) through active client engagement and product adoption.Recognize expansion opportunities, including cross-selling and upselling additional Pave services.Operational Excellence: Identify operational hurdles and implement scalable solutions to enhance service delivery, contributing to internal operational documentation and knowledge bases.

Join our dynamic team at Turner Townsend as a Cost Manager specializing in Data Centre operations. In this pivotal role, you will oversee cost management processes, ensuring project budgets are met and financial objectives are achieved. You will collaborate with cross-functional teams to drive efficiencies and support the delivery of projects on time and within budget.

Join Xsolla as the Technical Service Operations Lead in Kuala Lumpur and take charge of our service operations. In this dynamic role, you will be responsible for overseeing technical operations and ensuring that our services meet the highest standards of quality and efficiency. Collaborate with cross-functional teams to develop innovative solutions that enhance service delivery and improve customer satisfaction.

Join Experian as an Operations Executive, where you will play a crucial role in streamlining our operational processes and enhancing client satisfaction. You will be responsible for analyzing data, optimizing workflows, and supporting the team in achieving operational excellence.