Client Technology Manager at Tarro | Kuala Lumpur

Join Tarro as a Client Technology ManagerAt Tarro, we create innovative solutions designed to alleviate the operational challenges faced by small brick-and-mortar restaurants. Our mission is to empower these businesses by offering a seamless connection to their customers through a diverse ecosystem of products, including AI-driven order management, delivery …

About Us:At Tarro, we are dedicated to crafting innovative solutions that empower small brick-and-mortar restaurants by alleviating the operational challenges they face. Our multi-product ecosystem seamlessly connects restaurants with their customers through AI-driven order-taking, delivery solutions, payment processing, and point-of-sale software. By blending technology (bits) and human touch (atoms), we tackle real-world issues that small business owners encounter.Our commitment to prioritizing customer satisfaction drives our success. With the U.S. restaurant sector representing over a $1 trillion total addressable market, we recognize the technology gap faced by small restaurants compared to larger chains. We strive to level the playing field by offering affordable access to cutting-edge technologies.Having been profitable for nearly a decade with a remarkable 5x revenue growth in the last four years, our most recent valuation was at $450M. We have experienced significant growth in customer acquisition, product innovation, and team expansion. Our loyal client base of thousands of restaurants has allowed us to serve nearly 20 million customers. We are proud to be recognized as one of Built In’s top companies to work for in 2024.To explore our culture and values further, and to understand how you can contribute to the success of mom & pop restaurants, please visit our website!

Join Our Mission at TarroAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational complexities they face. Our innovative multi-product ecosystem seamlessly connects restaurants with their customers, featuring AI-driven order management, delivery solutions, payment processing, and advanced point-of-sale software. We combine cutting-edge technology with human touch to tackle real-world challenges that small business owners encounter.Our commitment to prioritizing customer success drives our own achievements. The U.S. restaurant industry represents a massive $1 trillion total addressable market (TAM), yet technology has largely overlooked small establishments. While larger chains can invest in expensive tech solutions, we believe that small restaurant owners deserve equally effective tools at affordable prices.Having been profitable for nearly a decade, Tarro has experienced a remarkable 5x growth in revenue over the past four years. As of our latest funding round in mid-2022, we were valued at $450M and have continued to expand our customer base, enhance our product offerings, and grow our team. We proudly support thousands of restaurants and have assisted nearly 20 million customers in their dining experiences. Tarro was recently recognized as one of Built In's top companies to work for in 2023.To explore our vibrant culture and values, and discover how you can contribute to helping local restaurants thrive, please visit us here!Your Role as an Expansion LeadWe are seeking an enthusiastic and dynamic Expansion Lead to join our team, focusing on supporting small Chinese-American and Pizza restaurants across the U.S. In this role, you will engage with restaurant owners in person, fostering relationships and demonstrating how Tarro's solutions can streamline their operations, cut costs, and enhance business growth.This position is ideal for individuals who are bilingual in Mandarin and English and are eager to advance their careers at the intersection of technology, small business, and practical problem-solving. If you are articulate, self-motivated, and enjoy face-to-face interactions, this is your opportunity to represent a rapidly growing startup and make a tangible difference in the lives of small business owners.

About Us:At Tarro, we are dedicated to creating innovative solutions that empower small brick-and-mortar restaurants. Our mission is to alleviate the operational challenges these businesses face, fostering a seamless connection between them and their customers through our comprehensive suite of products. From AI-powered order taking to efficient payment solutions and advanced point-of-sale software, we leverage technology to solve real-world issues for small business owners.Our customer-centric approach drives us to continuously improve and adapt our offerings. With the U.S. restaurant industry representing a staggering $1 trillion total addressable market, we are committed to ensuring that small restaurant owners have access to the same cutting-edge technology as larger chains, all at an affordable cost.Tarro has enjoyed nearly a decade of profitability, achieving 5x revenue growth in just four years. Following our last funding round in mid-2022, we were valued at $450 million, and we continue to see significant growth in customer acquisition, product innovation, and team expansion. Thousands of loyal restaurant partners trust Tarro to enhance their success, collectively serving nearly 20 million customers. We are proud to have been recognized as one of Built In’s top companies to work for in 2024.Discover more about our culture and values, and learn how you can contribute to the success of small restaurants by visiting our website!What We’re Looking For:As we expand our operations, Tarro is on the lookout for a skilled Product Implementation Specialist to join our dynamic team. This pivotal role focuses on managing our menu operations, guaranteeing that our restaurant partners’ menus are accurate, comprehensive, and primed for smooth order-taking experiences for both customers and voice platform agents.The Product Implementation team plays a crucial role in ensuring menu quality, precision, and usability across our range of products. As a Bilingual Specialist, you will be responsible for maintaining menu content that is consistently accurate, empathetic to customer needs, and optimized for our technology, while effectively supporting both English- and Mandarin-speaking stakeholders.

About TarroAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our innovative solutions create seamless connections between restaurants and their customers through a comprehensive ecosystem that includes AI-driven order management, delivery support, payment processing, and point-of-sale software. By leveraging technology alongside human insight, we tackle the real-world problems that small business owners encounter.We prioritize our customers and strive to ensure their success, as we believe that when they thrive, we do too. The U.S. restaurant industry, valued at over $1 trillion, remains largely underserved by technology. While larger chains can invest in expensive tech solutions, we are committed to providing small restaurant owners with access to the same tools at a price they can afford.With nearly a decade of profitability and a remarkable 5x revenue growth over the last four years, Tarro is a leader in the industry. As of our last funding round in mid-2022, we were valued at $450 million, and we have since expanded significantly in customer acquisition, product development, and team size. Thousands of loyal restaurants have chosen Tarro to support their success, collectively serving nearly 20 million customers. We are proud to be recognized as one of Built In’s top companies to work for in 2023.To explore our culture, values, and how you can contribute to helping local restaurants thrive, please visit us here! Together, we help restaurants not just survive, but flourish.

About Us:At Tarro, we create innovative solutions that empower small brick-and-mortar restaurants, alleviating them from the operational challenges of managing their businesses. Our multi-product ecosystem integrates AI-driven order processing, delivery facilitation, payment solutions, and point-of-sale systems, fostering seamless connections between restaurants and their customers. We leverage technology alongside human expertise to tackle real-world challenges faced by small business owners.Our customer-centric approach drives everything we do. When our clients flourish, so do we. The U.S. restaurant sector represents a staggering $1 trillion total addressable market (TAM), yet it remains largely underserved by technological advancements. While major chains can invest in costly technology that gives them a competitive edge, we believe that small restaurant owners should also have access to these innovations at an affordable rate.Having been profitable for nearly ten years and experiencing 5x revenue growth in the last four years, we were valued at $450 million during our last fundraising round in mid-2022. We have since witnessed considerable growth in customer acquisition, product development, and team expansion. Thousands of dedicated restaurants have partnered with Tarro for their success, collectively serving nearly 20 million customers. We are proud to be recognized as one of Built In’s top companies to work for in 2023.To explore more about our culture, values, and how you can contribute to helping local restaurants thrive, please visit us here! Helping Independent Restaurants Thrive.

About TarroAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our mission is to bridge the gap between restaurants and their customers through our innovative ecosystem, which includes AI-enabled order taking, delivery solutions, payment systems, and point-of-sale software. We combine cutting-edge technology with human touch to address the real-world issues faced by small business owners.Customer success is our top priority. We believe that when our clients thrive, so do we. The restaurant industry in the US represents a staggering $1 trillion total addressable market, yet it remains largely underserved by advanced technology. Unlike large franchises that can invest in costly technology, we are committed to providing small restaurant owners with access to affordable, high-quality solutions.Having been profitable for nearly a decade, Tarro has experienced a remarkable 5x revenue growth in just four years. As of our latest funding round in mid-2022, we were valued at $450 million and have continued to grow significantly in customer acquisition, product innovation, and workforce expansion. Thousands of dedicated restaurants have partnered with Tarro, collectively serving nearly 20 million customers. We are honored to be recognized as one of Built In’s top companies to work for in 2023.To learn more about our culture, values, and how you can contribute to helping local restaurants flourish, please visit us here!About the RoleAs a Product Implementation Manager, you will play a pivotal role in onboarding and supporting our clients on the Tarro platform. You will oversee both the initial setup and ongoing management of each restaurant’s back-end configuration. This critical work directly impacts our ability to support restaurants effectively, as it translates their unique operational needs into our platform’s functionalities.Each restaurant has its own set of requirements, and our flexible system is designed to cater to these differences. However, this flexibility can only be harnessed effectively with the right configurations. The Product Implementation team engages with restaurants at two key stages:Onboarding New Restaurants - This process involves gathering extensive data points, making informed decisions on how best to represent them, and leveraging features that the restaurant may not be aware of. Often, we are instrumental in...

About TarroAt Tarro, we are dedicated to revolutionizing the hospitality industry by empowering small brick-and-mortar restaurants. Our mission is to alleviate the operational challenges these businesses face by offering a seamless connection to their customers through our innovative multi-product ecosystem. This includes AI-driven order processing, delivery solutions, payment systems, and point-of-sale software. By integrating technology with the human touch, we tackle real-world issues that small business owners encounter.We prioritize our customers' success, believing that when they thrive, we thrive. The U.S. restaurant market is over $1 trillion, yet technology solutions remain out of reach for many small establishments. Unlike larger chains that can afford premium tech solutions, we strive to provide accessible and affordable technology for small restaurant owners.Having achieved profitability for almost a decade and a remarkable 5x revenue growth in the past four years, Tarro was valued at $450 million during our last funding round in mid-2022. We have experienced significant growth in customer acquisition, product innovation, and workforce expansion. With thousands of loyal restaurants relying on us, we are proud to have supported nearly 20 million customers. In 2023, we were recognized as one of Built In’s top companies to work for.To learn more about our vibrant culture and values, and how you can contribute to the success of local restaurants, please visit us here.About the RoleThe Associate Manager of Enablement and Strategy is pivotal in fortifying and expanding Tarro’s training and enablement framework. Reporting directly to the Transformation & Enablement Manager, you will spearhead the training, upskilling, and empowerment of our teams, beginning with the field sales (Account Executives) team and extending across functions in Kuala Lumpur such as Client Operations Support, Client Tech, Client Success, and Sales Development.This role encompasses the entire training lifecycle: crafting educational programs, managing the Learning Management System (LMS), overseeing the knowledge base, and ensuring that every new hire and current team member is equipped to excel in their roles. You will be both a builder and a strategist, adept at executing hands-on training programs while establishing scalable systems and frameworks that adapt as Tarro grows.

About UsAt Tarro, we create innovative solutions that empower small brick-and-mortar restaurants, alleviating the operational burdens they face. Our multi-product ecosystem offers AI-driven order taking, delivery support, payment processing, and point-of-sale software, connecting restaurants seamlessly with their customers. By combining cutting-edge technology with human insight, we tackle the real-world challenges of small business ownership.Customer success is our obsession; when our clients thrive, we thrive. The U.S. restaurant industry, valued at over $1 trillion, remains largely underserved by technological advancements. While large chains can afford state-of-the-art technology, we believe that small restaurant owners deserve the same access at an affordable price.Having achieved profitability for nearly a decade with fivefold revenue growth over the past four years, we were valued at $450 million in our last funding round in mid-2022. Our growth trajectory includes significant advancements in customer acquisition, product development, and team expansion. Thousands of loyal restaurants trust Tarro to support their success, serving nearly 20 million customers together. We are proud to be recognized as one of Built In’s top companies to work for in 2023.To discover more about our culture, values, and how you can contribute to helping local restaurants flourish, please visit us here!What We’re Looking ForThe Manager of Growth & Strategy will closely partner with the Head of Growth & Strategy, driving Tarro’s essential growth initiatives while gradually taking ownership of these projects from inception to execution. This role combines strategic thinking and hands-on execution: solving complex challenges, designing and testing go-to-market strategies, and collaborating with internal teams and clients to transform ideas into actionable results. Over time, you will be expected to manage established growth initiatives and play a pivotal role in scaling Tarro’s overall growth engine as we expand our market reach.Key ResponsibilitiesCollaborate with the Head of Growth & Strategy to design, implement, and expand go-to-market strategies for Tarro’s product suite.Increase ownership of established cross-selling strategies, including target settings, playbooks, training, and performance monitoring.Lead go-to-market experiments such as pricing strategies, new cross-sell initiatives, and bundling tactics; analyze results to drive future decisions.

About UsAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our innovative multi-product ecosystem seamlessly connects these establishments with their customers through cutting-edge AI-enabled order taking, delivery solutions, payment processing, and point-of-sale software. By integrating technology with human touch, we address the real-world issues that small business owners encounter.Our customer-first approach drives our success. With a total addressable market exceeding $1 trillion in the U.S. restaurant industry, we recognize that small restaurant owners deserve access to high-quality technology at an affordable price, just like their larger counterparts.Profitable for nearly a decade, Tarro has experienced remarkable growth, achieving a 5x increase in revenue over the past four years. As of our latest funding round in mid-2022, we were valued at $450 million and have seen substantial expansion in customer acquisition, product development, and team growth. Thousands of loyal restaurants have placed their trust in Tarro, collectively serving nearly 20 million customers. We are honored to be recognized as one of Built In’s top companies to work for in 2023.To explore our culture and values, and discover how you can contribute to the success of small restaurants, please visit us here!

About Us:At Tarro, we are dedicated to creating solutions that uplift small brick-and-mortar restaurants by alleviating the operational challenges of running their businesses. Our goal is to establish seamless connections between these restaurants and their customers through a comprehensive ecosystem of products that includes AI-powered order management, delivery facilitation, payment solutions, and point-of-sale software. By combining cutting-edge technology with human insights, we address the real-world challenges faced by small business owners.Customer success is at the forefront of our mission. When our clients thrive, so do we. The U.S. restaurant sector represents a total addressable market exceeding $1 trillion, yet it remains largely underserved by technology. While larger chains can invest in costly tech solutions, we believe that small restaurant owners deserve access to the same technology at a reasonable cost.For nearly a decade, Tarro has maintained profitability, achieving a fivefold revenue increase over the past four years. As of our most recent funding round in mid-2022, we were valued at $450 million and have continued to experience significant growth in customer acquisition, product innovation, and workforce expansion. Thousands of loyal restaurants trust Tarro with their success, collectively serving nearly 20 million customers. We are honored to have been recognized as one of Built In’s top companies to work for in 2023.To discover more about our culture and values, and to learn how you can contribute to the success of local restaurants, please visit us here! Helping restaurants thrive, not just survive.What We’re Looking For:We are seeking an Internal Transformation Manager who will play a pivotal role in developing and supporting the implementation of talent management initiatives derived from our Global Head of Talent. These programs are designed to attract, retain, and nurture top talent at Tarro, aligning with our overarching people strategy.The responsibilities encompass the management of performance processes, including performance calibration, talent reviews/succession planning, promotions, and compensation planning. You will also partner with our People Managers to foster their development and enhance the overall employee experience.

About UsAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational burdens they face. Our innovative multi-product ecosystem provides a seamless link between restaurants and their customers, featuring AI-driven order processing, delivery solutions, payment methods, and point-of-sale software.We blend technology and human interaction to tackle real-world challenges for small business owners. Our customer-centric approach ensures that when our clients flourish, we thrive alongside them.The U.S. restaurant sector commands a total addressable market exceeding $1 trillion but remains underrepresented by modern tech solutions. While large chains enjoy access to costly tools, we believe that independent restaurant owners deserve robust and affordable options.With nearly a decade of profitability and a remarkable 5x revenue growth over the last four years, Tarro was valued at $450M during our last funding round in mid-2022. As we continue to expand rapidly in terms of customers, products, and workforce, thousands of restaurants now rely on Tarro, serving close to 20 million end customers. We are proud to have been recognized as one of Built In’s top companies to work for in 2023.What We’re Looking ForWe seek enthusiastic, early-career Expansion Leads to support independent restaurants across the U.S. in scaling their operations with Tarro.In this role, you will engage directly with restaurant owners and managers, visiting them in person to demonstrate how Tarro’s solutions can save time, lower costs, and stimulate growth.This position is perfect for self-motivated, people-oriented individuals who are fluent in English and eager to build a career that intersects technology, small business, and practical problem-solving. If you enjoy face-to-face interactions and possess confidence, this role offers you the chance to take charge of new market launches and expansions.Your ResponsibilitiesConduct in-person visits to restaurants to present Tarro, deliver persuasive pitches, and secure new business.Establish and nurture relationships with restaurant owners and managers, identifying their operational challenges and positioning Tarro as the ideal solution.Initiate new territories by mapping restaurant clusters, identifying promising prospects, and generating early engagement.Maintain a robust sales pipeline through consistent prospecting, diligent follow-ups, and accurate CRM updates.

About Pave Bank:Pave Bank is revolutionizing the world of business banking as the first programmable bank globally. Founded by the visionary team behind Monzo and BigPay, we are committed to reshaping the landscape of global business banking through innovative programmable financial infrastructure combined with unparalleled client experiences.About Client Operations:The Client Operations team plays a pivotal role in ensuring our clients effectively adopt, operate, and grow with Pave’s banking platform. We operate at the confluence of client needs, operational excellence, engineering, and compliance, guaranteeing reliable service delivery while striving for continuous improvement in operational efficiency and client satisfaction.Our mission is to empower clients to maximize the value derived from Pave’s platform while upholding the highest standards of operation and regulation.Role OverviewIn the capacity of a Client Operations Manager, you will oversee the complete operational lifecycle of client relationships—from onboarding to ongoing support and optimization. You will facilitate the successful implementation and operation of Pave’s banking products while championing operational excellence across client workflows. This role necessitates robust collaboration with Product, Engineering, Compliance, and Risk teams to meet client requirements while ensuring regulatory compliance.This position merges client relationship management, operational problem-solving, and data-driven decision-making.Key Responsibilities:Operational Management: Proactively discover opportunities to enhance client adoption and operational efficiency.Account Management: Cultivate strong, trustworthy relationships with client stakeholders to deliver a superior service experience.Revenue & Retention: Drive initiatives aimed at improving Net Revenue Retention (NRR) through active client engagement and product adoption.Recognize expansion opportunities, including cross-selling and upselling additional Pave services.Operational Excellence: Identify operational hurdles and implement scalable solutions to enhance service delivery, contributing to internal operational documentation and knowledge bases.

Proxymity connects investors and publicly listed companies, aiming to make communication clearer and more efficient. The platform supports transparency and compliance, adapting to evolving regulations with scalable technology. With a focus on simplifying proxy voting and asset servicing, Proxymity is expanding globally and supported by major financial institutions. Role overview The Client Service Associate, based in Kuala Lumpur, will be part of a team that delivers attentive service to a growing client base. This position supports Proxymity’s ongoing growth and offers room for development as the company expands. Main responsibilities Act as the main contact for clients, managing inquiries and issues within agreed service levels. Develop and maintain strong relationships with clients and stakeholders to build trust. Respond to and resolve client requests in a timely manner. Analyze problems to identify root causes and recurring trends, suggesting possible improvements. Handle current and upcoming workloads efficiently, always keeping a client-focused approach. Collaborate with global operations, client service hubs, and internal teams. Review and question existing processes, proposing enhancements where possible. Contribute to projects and operational testing that support change and improvement initiatives. Follow Standard Operating Procedures, reviewing them regularly to ensure accuracy and integrity. Look for opportunities to improve personal skills and performance. Align work with team goals and help train new colleagues as needed. Location This position is based in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

About UsAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our innovative multi-product ecosystem seamlessly connects these businesses with their customers through AI-driven solutions for order taking, delivery, payments, and point-of-sale software. We combine cutting-edge technology with the human touch to tackle the real-world issues that small business owners encounter.We prioritize our customers' success, believing that when they thrive, we do as well. The restaurant sector in the United States represents a staggering $1 trillion total addressable market (TAM), yet it remains significantly underserved by technology. Unlike large chains that can invest in expensive tech solutions, we are committed to providing small restaurant owners with access to the same tools at a reasonable cost.Having maintained profitability for nearly a decade, Tarro has achieved 5x revenue growth over the last four years. Following our latest fundraising round in mid-2022, we reached a valuation of $450M and have since experienced robust growth in customer acquisition, product innovation, and team expansion. We proudly serve thousands of loyal restaurants and have collectively supported nearly 20 million customers. Recognized as one of Built In's top companies to work for in 2023, we invite you to join our mission.To learn more about our culture and values, and discover how you can contribute to the success of mom-and-pop restaurants, visit us here!What We’re Looking ForWe are on the lookout for a dynamic Bilingual (Mandarin/English) Strategic Operations Lead who challenges conventional practices and is eager to evolve from a traditional operations role into a strategic leadership position. This is not merely a BPO team lead or supervisory role where tasks consist of monitoring queues.This exceptional opportunity involves approximately 50% of your time managing the floor (including floor support, quality assurance, coaching, and recruitment) while dedicating the other 50% to uncovering improvement opportunities (such as team performance monitoring, reporting, and special projects).What You’ll AccomplishLead a high-performing team: You will coach, manage, and enhance a team of 10-15 Client Operations Support (COS) specialists, ensuring they consistently meet and exceed KPIs to provide outstanding client experiences.Own and drive team performance: You will create and present regular reports on team performance metrics, identifying areas for improvement and implementing strategic initiatives.

About Us:At Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face in running their businesses. Our innovative multi-product ecosystem integrates AI-driven order-taking, delivery solutions, payment processing, and point-of-sale software, creating seamless connections between restaurants and their customers. We combine cutting-edge technology with human touch to tackle real-world challenges faced by small business owners.Our unwavering commitment is to prioritize our customers, working backward from their needs. When our clients thrive, we thrive. With over $1 trillion in total addressable market (TAM) in the U.S. restaurant industry, we recognize the technology gap that small restaurants face compared to larger chains. We are passionate about providing affordable access to the same advanced technologies that big players use.Tarro has enjoyed nearly a decade of profitability and achieved 5x revenue growth over the past four years. As of our most recent funding round in mid-2022, we were valued at $450M and have experienced significant growth in customer acquisition, product innovation, and team expansion. We are proud to have served nearly 20 million customers and to be recognized as one of Built In’s top companies to work for in 2024.To discover more about our culture, values, and how you can help mom-and-pop restaurants thrive, please visit us!What We’re Looking For:As an Onboarding Success Manager, you will play a pivotal role in integrating new restaurant clients into the Tarro platform. You will collaborate closely with clients to understand their operational preferences and translate them into our system configurations. This crucial setup work determines our capacity to effectively support restaurants, as it hinges on accurately reflecting their real-world operations within our platform.Every restaurant has unique requirements, and our system offers considerable flexibility. However, this flexibility is only beneficial if utilized correctly. Your onboarding process will involve gathering extensive data, making informed decisions on representation, and leveraging features that clients may not even be aware of. Often, you will assist clients in identifying their true needs rather than merely executing instructions.This role carries significant responsibility; one error can lead to agent errors, client dissatisfaction, and increased churn rates. Additionally, speed is essential, as restaurants expect rapid deployment and functionality.

About Gen Digital Gen Digital is a global company focused on digital freedom, financial empowerment, and cyber safety. Its portfolio includes well-known brands such as Norton, Avast, LifeLock, and MoneyLion. Gen supports nearly 500 million users in over 150 countries with solutions for cybersecurity, online privacy, identity protection, and financial wellness. The company values innovation, bold thinking, and high-impact work. Gen encourages collaboration with AI as a partner to achieve results quickly. Team members benefit from flexibility, career growth support, competitive pay, benefits, and wellness programs. Gen’s culture centers on customer focus, open debate, experimentation, and ongoing learning. The team welcomes diverse backgrounds and perspectives, recognizing that these differences strengthen the company. Role Overview: Product Manager (MoneyLion) This position is based in Kuala Lumpur, the technology hub for MoneyLion within Gen Digital. The team in this office drives innovation and challenges traditional finance models. The Product Manager will guide collaboration across the product development lifecycle for a strategic platform. The role involves working closely with engineering, product, data, marketing, and sales teams. Responsibilities include translating complex ideas for stakeholders, supporting a cross-disciplinary team, and fostering transparency and creativity within the group. Success in this role requires strong critical thinking, clear communication, and the ability to thrive in a demanding, high-energy setting. Location Kuala Lumpur, Malaysia

Overview This role presents an exciting opportunity to join a dynamic and rapidly expanding organization, where you will assist our clients in realizing their IT digitization strategies and roadmaps. If you thrive on challenges and enjoy working with cutting-edge technology, we invite you to connect with us to explore whether this position aligns with your career aspirations. Your Key Responsibilities Collaborate with customers, internal stakeholders, and external vendors to initiate projects. Clearly define project goals, objectives, scopes, deliverables, schedules, costs, payment milestones, and prepare comprehensive project management plans, establishing a strong foundation for successful project execution. Assemble and lead project teams, guiding them through the entire project lifecycle. Facilitate team cohesion by leading productive meetings, enhancing communication and collaboration, resolving conflicts, and eliminating roadblocks, while working alongside international teams as needed. Early identification of potential risks, analyzing impacts, and developing effective mitigation strategies. Establish project budgets and oversee expenditures, making adjustments as necessary to ensure financial efficiency while meeting project goals. Maintain transparent communication with clients and stakeholders, closely monitoring project progress and providing regular updates to both internal PMO offices and external stakeholders. Effectively manage client expectations throughout the project duration. Implement quality control processes to ensure that deliverables meet agreed-upon standards and satisfy client requirements, reviewing all outputs before submission. Oversee other day-to-day operational aspects of projects and handle ad-hoc tasks as needed.

Join Our Team at TarroAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our innovative multi-product ecosystem combines cutting-edge technology and personal service to deliver AI-driven solutions for order taking, delivery, payment processing, and marketing. We are committed to ensuring that small restaurant owners have access to the same advanced tools that large chains utilize, but at a price they can afford.With nearly a decade of profitability and a remarkable 5x revenue growth in the last four years, our recent valuation reached $450M in mid-2022. We are proud to serve thousands of loyal restaurants and have assisted nearly 20 million customers. Recognized as one of Built In's top companies to work for in 2024, we invite you to become part of our mission to help local restaurants thrive. Learn more about our culture and values here.What We SeekWe are on the lookout for a creative and experienced Graphic Designer to enhance our marketing team. In this pivotal role, you will lead the design of various materials including direct mailers, digital advertisements, sales enablement tools, and SEO-focused graphics. Collaborating closely with cross-functional teams, you will develop designs that effectively communicate our brand's narrative and connect with our audience.We seek someone who excels at connecting ideas and concepts rapidly, with a keen ability to identify the core elements that contribute to impactful design. If you are a first-principles thinker who thrives on originality and challenges the status quo, we would love to hear from you.Your Achievements in Year 1Create visually compelling direct mail campaigns that align with our brand identity and deliver clear messaging, from concept through to production.

Role Overview AvePoint is hiring a Project Manager in Kuala Lumpur. This role offers the chance to guide clients as they pursue IT digitization strategies and roadmaps. The position suits someone who enjoys tackling challenges and wants to work with modern technology in a rapidly growing company. Main Responsibilities Work with customers, internal teams, external vendors, and partners to start new projects. Define objectives, scope, deliverables, schedules, costs, and payment milestones. Prepare and maintain a clear project management plan. Build and lead project teams through all phases of the project lifecycle. Run effective team meetings, encourage open communication, foster collaboration, and resolve conflicts. Remove obstacles for stakeholders, including those in international teams. Spot potential risks early, assess their impact, and create strategies to reduce or eliminate them. Establish project budgets, monitor spending, and adjust as needed to keep projects financially on track while meeting goals. Keep clients and stakeholders informed with regular updates. Track progress closely and communicate transparently, both internally and externally. Manage client expectations throughout each project phase. Apply quality control processes to ensure deliverables meet standards and client requirements. Review team outputs before they reach clients. Oversee daily project operations and handle ad-hoc tasks as they arise. Who Thrives Here AvePoint values agility, teamwork, and a drive to learn. The team welcomes those who bring fresh ideas, want to grow their skills, and are ready to contribute to customers, partners, and colleagues alike.