Operations Associate, Shareholder Disclosure

About Proxymity Proxymity connects global listed companies with their shareholders in real time through intermediaries. Our platform improves communication efficiency, accuracy, and transparency for investor communications, helping companies stay compliant with current regulations. We focus on transforming Proxy Voting and Asset Servicing, simplifying comple…

Join our dynamic team at WNS Global Services as an Associate/Senior Associate in Operations. In this role, you will be pivotal in enhancing operational efficiency and driving process improvements. You will work closely with cross-functional teams to facilitate the smooth execution of various operational tasks, ensuring that we meet and exceed our clients' expectations. This is an excellent opportunity for professionals seeking to grow their careers in a fast-paced environment.

Join Control Risks as a Business Operations Associate and play a pivotal role in enhancing our operational effectiveness and efficiency. In this dynamic position, you will collaborate with cross-functional teams to support various business initiatives, streamline processes, and contribute to our strategic goals.

Join our dynamic team at Siepe as an Operations Associate. In this pivotal role, you will support the operational functions of our organization, ensuring seamless processes and efficient workflows. You will collaborate with various teams to implement solutions that enhance our operations and contribute to our overall success.

Join Our Exciting Journey!At ShopBack, we embarked on our mission in 2014, driven by the vision of transforming the way brands and consumers interact. Founded by Henry and Joel, who recognized the constraints of conventional marketing, we aimed to create a more valuable connection for both sides. What started as an innovative idea quickly evolved into a thriving platform, and today we proudly serve over 50 million users across 13 different markets. Partnering with more than 20,000 merchants, we facilitate over half a million transactions every day. Join us as we strive to build The World’s Most Rewarding Way to Shop and become a part of our dynamic team!

Join Our Team at Airwallex!Airwallex is a revolutionary unified payments and financial platform designed for global enterprises. With our cutting-edge infrastructure and proprietary software, we empower over 200,000 businesses globally—including notable names like Brex, Rippling, Navan, Qantas, and SHEIN—to seamlessly manage everything from business accounts and payments to spend management and embedded finance solutions on a global scale.Headquartered in Melbourne, we boast a diverse team of more than 2,000 talented innovators across 26 offices worldwide. Valued at US$8 billion and supported by top-tier investors such as T. Rowe Price, Visa, and Mastercard, Airwallex is at the forefront of shaping the future of global financial services. If you are eager to engage in the most ambitious work of your career, we invite you to join us!

Efficiently process daily operational requests from customers, ensuring timely and accurate responses.Take ownership of daily operational tasks, collaborating with stakeholders to execute necessary actions.Maintain strong follow-through on customer inquiries, effectively managing their expectations.Meet key performance metrics while contributing positively as a team player, demonstrating a willingness to assist colleagues.Adhere strictly to standard operating procedures (SOPs) and manuals in daily operations.Proactively escalate any identified gaps or shortcomings in processes to the team leader.Excel in daily responsibilities by staying informed on ongoing training and updates regarding process, systems, and campaigns.Be attentive to issues that may need escalation and could signify larger problems.Manage customer expectations by escalating complex requests to the Team Leader to find mutually beneficial solutions.Engage in daily huddles to share key highlights, updates, successes, and learning points from previous days.Ensure a positive customer experience in every interaction with clients.Embrace and integrate ZFX's core values into daily tasks while serving clients and collaborating with internal stakeholders.

The MUFG Business Process Outsourcing (BPO) Team specializes in providing comprehensive middle office and trade support services tailored for investment managers. By outsourcing their operational functions to our dedicated BPO team, clients can benefit from specialized expertise, enhanced scalability, and the opportunity to concentrate on their core investment strategies.As an Associate Director, you will assume a pivotal leadership role, ensuring the delivery of high-quality services, fostering robust client relationships, and driving operational excellence. You will serve as a senior escalation point, manage multiple client accounts and operational processes, and spearhead continuous improvement initiatives within the BPO framework. This position demands advanced technical knowledge, exceptional leadership abilities, and the confidence to engage effectively with clients, brokers, custodians, and internal teams.The ideal candidate will engage with prospective clients throughout the APAC region and must possess the capability to communicate and showcase our business offerings with clarity and depth.Key Responsibilities:Provide senior oversight of daily middle-office operations, ensuring cash, position, and trade activity reconciliations are executed accurately and promptly.Oversee trade support processes—including trade matching, confirmation, instructions, and settlement—across various asset classes.Monitor third-party matching platforms and custodian portals to guarantee timely matching and settlement.Support and supervise the complete trade lifecycle from post-execution through to settlement, working closely with brokers, custodians, and counterparties to minimize settlement fails.Ensure all client deliverables are met on a daily, weekly, and monthly basis, adhering to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).Review and maintain the integrity of SLAs with clients, ensuring that new requests are assessed appropriately.Act as a senior escalation point for clients, ensuring that issues are handled with urgency and professionalism.Conduct senior-level quality assurance checks on client deliverables to ensure accuracy and completeness.Lead, mentor, and develop junior team members to foster a high-performing culture.Drive process improvements to enhance efficiency, mitigate risks, and improve client experiences.Sponsor and lead departmental and cross-functional projects, including client onboarding and the implementation of new tools.Ensure that operational procedures are current and aligned with industry standards.

Role Overview NielsenIQ is hiring an Associate Director, Deal Desk in Kuala Lumpur. This role leads efforts to refine deal processes and strengthen cross-functional collaboration. The Associate Director guides a team focused on evaluating and negotiating complex deals, always keeping business goals in sight. Key Responsibilities Oversee and optimize deal desk operations to support strategic company initiatives. Lead a team responsible for reviewing and negotiating multifaceted deals. Work closely with other departments to ensure deals align with business objectives. Provide analytical insights to support sales teams during deal structuring and negotiation.

Join Flexport as an Ocean Operations Associate, where you will play a crucial role in coordinating and optimizing our ocean freight operations. You will be responsible for managing shipments, ensuring compliance, and providing exceptional service to our clients. This is an exciting opportunity to be part of a dynamic team that is revolutionizing the logistics industry.

Join Lalamove as a Sticker Operations Associate on a 6-month contract and be part of a dynamic team dedicated to enhancing our operations. In this role, you will assist in managing sticker orders, ensuring accuracy and timely delivery, and collaborating with various departments to streamline processes. If you are detail-oriented and passionate about logistics, this is the perfect opportunity for you.

Join Experian as an Operations Executive, where you will play a crucial role in streamlining our operational processes and enhancing client satisfaction. You will be responsible for analyzing data, optimizing workflows, and supporting the team in achieving operational excellence.

About ThoughtFull:At ThoughtFull, we are dedicated to revolutionizing mental health support for both personal and professional development, available anytime and anywhere. As a Temasek-backed company, we offer comprehensive mental healthcare services to corporate clients across Asia and beyond. Pioneering in Asia, we were the first to deliver clinically validated text-based coaching and establish partnerships with insurers to enhance accessibility for individuals and businesses. Join us on our mission and become an integral part of our dynamic team!Position Overview:We are on the lookout for our inaugural HR Operations Manager to facilitate the growth of our teams in Malaysia, Hong Kong, and Singapore. The ideal candidate will demonstrate exceptional attention to detail, organizational prowess, and the capability to juggle multiple projects in a fast-paced environment. This role calls for a meticulous professional who understands the intricacies of scaling a business effectively. A positive mindset, strong ownership, and exceptional communication skills are crucial. At ThoughtFull, we prioritize employee relationships and aim to deliver an unparalleled experience from onboarding to alumni status.Key Responsibilities:Act as the primary support for the CEO and employees, serving as the subject matter expert on HR policies and benefits.Oversee the entire employment lifecycle, from pre-boarding to offboarding, including managing HR systems and maintaining employee records and reports.Provide consulting support to employees at all levels on HR policies and ensure compliance with labor regulations across all operating countries.As the site lead for Kuala Lumpur, cultivate a positive and engaging work environment for our team.Take ownership of the implementation of new HR programs as needed.Collaborate with Operations, Finance, and other departments to integrate HR solutions and execute relevant projects and initiatives.

Join Delivery Hero as a Regional Operations Manager to lead our operational strategies and ensure the seamless delivery of our services across the region. In this pivotal role, you will oversee operational performance, implement innovative processes, and drive efficiency in our operations. Collaborate with cross-functional teams to enhance customer satisfaction and operational excellence.

About UsAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our innovative multi-product ecosystem seamlessly connects these businesses with their customers through AI-driven solutions for order taking, delivery, payments, and point-of-sale software. We combine cutting-edge technology with the human touch to tackle the real-world issues that small business owners encounter.We prioritize our customers' success, believing that when they thrive, we do as well. The restaurant sector in the United States represents a staggering $1 trillion total addressable market (TAM), yet it remains significantly underserved by technology. Unlike large chains that can invest in expensive tech solutions, we are committed to providing small restaurant owners with access to the same tools at a reasonable cost.Having maintained profitability for nearly a decade, Tarro has achieved 5x revenue growth over the last four years. Following our latest fundraising round in mid-2022, we reached a valuation of $450M and have since experienced robust growth in customer acquisition, product innovation, and team expansion. We proudly serve thousands of loyal restaurants and have collectively supported nearly 20 million customers. Recognized as one of Built In's top companies to work for in 2023, we invite you to join our mission.To learn more about our culture and values, and discover how you can contribute to the success of mom-and-pop restaurants, visit us here!What We’re Looking ForWe are on the lookout for a dynamic Bilingual (Mandarin/English) Strategic Operations Lead who challenges conventional practices and is eager to evolve from a traditional operations role into a strategic leadership position. This is not merely a BPO team lead or supervisory role where tasks consist of monitoring queues.This exceptional opportunity involves approximately 50% of your time managing the floor (including floor support, quality assurance, coaching, and recruitment) while dedicating the other 50% to uncovering improvement opportunities (such as team performance monitoring, reporting, and special projects).What You’ll AccomplishLead a high-performing team: You will coach, manage, and enhance a team of 10-15 Client Operations Support (COS) specialists, ensuring they consistently meet and exceed KPIs to provide outstanding client experiences.Own and drive team performance: You will create and present regular reports on team performance metrics, identifying areas for improvement and implementing strategic initiatives.

Join FastCo, the innovative powerhouse behind FastJobs and FastGig, Southeast Asia's premier job portal and Singapore's first flexible work recruitment app. FastGig empowers businesses to seamlessly hire flexible workers, fostering a dynamic and adaptable workforce. Our comprehensive managed service includes sourcing, onboarding, training, and payroll to ensure businesses can effectively manage peak periods and diversify their talent pool.Are you motivated by a dynamic environment where you can forge relationships and ensure operational excellence? Do you thrive on balancing client needs with the satisfaction of gig workers? If so, the Operations Executive position is tailored for you! Become an integral part of our expanding team and contribute to delivering exceptional experiences for both our clients and gig workforce.This position is remote with a requirement to work one weekend day. Shifts are rotated, with hours from 7 AM to 4 PM, 10 AM to 7 PM, or 1 PM to 10 PM.

Join Xsolla as the Technical Service Operations Lead in Kuala Lumpur and take charge of our service operations. In this dynamic role, you will be responsible for overseeing technical operations and ensuring that our services meet the highest standards of quality and efficiency. Collaborate with cross-functional teams to develop innovative solutions that enhance service delivery and improve customer satisfaction.

ABOUT US:PolicyStreet is a prominent InsurTech organization committed to delivering innovative digital insurance solutions tailored for businesses and consumers across Southeast Asia and Australia. With partnerships spanning over 40 providers, we present an extensive array of products, including embedded insurance, custom employee benefits, financial advisory services, and digital solutions, simplifying the insurance experience for all. Through our regional network, we proudly serve over 5 million customers with more than US$ 10 billion in total insured value.WHAT YOU’LL DO: Actively seek and engage high-potential partnership opportunities in various sectors, including Finance, Transportation, and Automotive. Direct the entire business development process from lead generation and pitching to commercial negotiations, onboarding, and the management of long-term relationships. Collaborate across functions with Tech, Product, Data, Marketing, and Operations teams to develop and enhance partner-driven insurance solutions. Represent PolicyStreet at external meetings, events, and industry discussions to foster connections and discover new business avenues. Work jointly with partners and marketing teams to execute go-to-market strategies, ensuring successful product rollouts with measurable commercial outcomes. Utilize data-driven insights to monitor partner performance, continuously refine offerings, and identify deeper engagement opportunities. Stay updated on market dynamics, competitor strategies, and innovations in the insurance and digital sectors. Manage relationships with current partners, negotiating and structuring deals that create mutual value, foster collaboration, and support long-term growth.

encora10 is looking for a Security Operations Engineer to join the team in Kuala Lumpur. This position plays a central role in maintaining daily security operations and supporting a secure enterprise environment. The Security Operations Engineer works closely with IT, network, and application teams to ensure security systems run smoothly and incidents are handled promptly. What you will do Monitor security alerts and logs using SIEM, EDR, and related security platforms. Investigate and respond to security incidents by following established procedures and playbooks. Perform root cause analysis on incidents and document findings to support ongoing improvements. Security tools and infrastructure Maintain and optimize a range of security tools, including IPS, endpoint protection, DLP, CASB, PAM, and NAC systems. Verify that logging and alerting systems are operational and accurately calibrated.

Moomoo was founded to break down the barriers in the investment landscape, offering a platform that is not only user-friendly but also rich in tools and resources. Our mission is to empower investors of all backgrounds to engage confidently in the market, providing comprehensive support and fostering a vibrant global community. Join us in revolutionizing the investment experience!Are you eager to contribute to a cutting-edge fintech company that is reshaping how investors approach the markets? If so, we have an exciting opportunity for you!Key Responsibilities:Facilitate the complete trade lifecycle for Securities, Options, and Futures across US, HK, SG, and MY markets.Ensure timely trade capture, matching, clearing, and settlement processes.Identify and resolve trade breaks, discrepancies in settlements, and reconciliation challenges.Manage Money Market Fund (MMF) transactions including subscriptions and redemptions, while monitoring fund cut-off times, NAV postings, and liquidity movements.Administer Corporate Actions such as dividends, rights issues, bonus shares, warrants, splits, and mergers.Accurately process client entitlements for mandatory and voluntary events.Support Derivatives Operations covering contract expirations, exercises/assignments, and margin events.Oversee share transfers, stock withdrawals/deposits, and asset movements.Conduct daily reconciliations for cash, stocks, trades, and funds, resolving discrepancies promptly.Maintain accurate audit trails and operational documentation.Collaborate with dealers, client services, custodians, fund houses, clearing brokers, and exchanges on operational matters.Perform other assigned ad-hoc tasks and projects.Lead UAT testing for systems, initiate change requests, and supervise system updates.Prepare and submit timely regulatory reports to Bursa Malaysia and Bursa Clearing.