Product Owner - FX/Payments

Join Capco as a Product Owner specializing in FX/Payments, where you will lead the transformation of financial services through innovative solutions. In this pivotal role, you will collaborate with cross-functional teams to define product vision and strategy, ensuring alignment with business objectives. Your expertise will guide product development from conc…

Role Overviewzealgroup is seeking a dynamic and analytical Payment Owner for the Greater China region. This pivotal role involves selecting, evaluating, and optimizing Payment Service Providers (PSPs) to enhance payment processing in the GC market.The ideal candidate will be data-driven and possess strong judgment skills. You will assess current and potential PSPs based on their payment performance, making informed decisions to meet the evolving payment needs of the Greater China region.We are looking for someone with a strong sense of ownership and decision-making capabilities, distinguishing this role from traditional Payment Operations positions focused solely on execution.ResponsibilitiesSelect and evaluate suitable Payment Service Providers (PSPs) for the GC region using data-driven insights and operational performance metrics.Perform comprehensive analysis of existing PSPs, focusing on:Success rates for deposits and withdrawalsAnalysis of reasons for transaction failuresWithdrawal processing timesFee structures and costsRisk indicators and exceptionsIdentify the payment needs specific to the GC region by analyzing business scale, client behavior, and regional characteristics, and propose actionable optimization strategies.Collaborate with PSPs, Payment Operations, Finance, and Customer Support teams to enhance and adapt payment channels continuously.Establish standards for evaluating PSPs, defining key metrics, and creating governance frameworks to improve payment system transparency and control.Address payment-related issues, exceptions, and optimization initiatives specific to the GC region.RequirementsBachelor’s degree or higher, preferably in Mathematics, Statistics, Data Science, Business Analytics, Engineering, Computer Science, Financial Engineering, or Information Systems.2-3 years of relevant experience in payments, fintech, or related fields, with practical experience in PSP management, payment operations, or payment channel analysis.Exceptional data analysis and logical reasoning skills, with the ability to derive conclusions from data rather than solely relying on experience.High sensitivity to key payment metrics, including success rates, costs, and risks.A strong ownership mindset, responsible for regional payment outcomes beyond just executing assigned tasks.Fluent in spoken and written Chinese, with the ability to communicate professionally in English.Experience with FX / CFD / trading platforms is advantageous but not mandatory.

Join fuku as a Data-Driven Product Owner / Product Analyst in our dynamic Kuala Lumpur office. This hybrid role in the Fintech and Financial Services sector offers a competitive salary range of RM10,000 – RM14,000.Why You Should Apply:- Harness customer insights to make impactful product decisions.- Analyze user engagement metrics, pinpoint drop-off areas, and discover key drivers of retention and revenue growth.- Experience job security as part of an international financial services firm, regulated by Bank Negara Malaysia (BNM).- Turn ambiguity into actionable strategies, witnessing the direct impact of your work by uncovering hidden trends.Your Responsibilities:- Work collaboratively with Product, Data, and Business teams to prioritize high-impact initiatives.- Define and monitor key product metrics to identify growth opportunities.- Convert data insights into clear recommendations for product roadmap prioritization and informed decision-making.- Align product features with user needs to optimize product strategy and enhance user experience.- Implement experimentation techniques such as A/B testing, hypothesis design, and results analysis.Qualifications:- Proven experience as a Product Analyst, Data-Driven Product Owner, Product Manager, or Business Analyst.- Strong understanding of the customer journey with hands-on experience in product development.- 5 to 10 years of relevant experience; this is a mid to senior-level individual contributor role with no team leadership responsibilities.- Proficient in SQL, particularly with large datasets.- Ability to translate customer analytics into Tableau or similar data visualization tools.- Background in fintech, technology firms, product organizations, or startups/scale-ups focused on developing enterprise-ready solutions or launching new features.

The Product Owner / Project Delivery Manager serves as a pivotal link between strategic objectives and technical implementation. You will spearhead the delivery of a top-tier trading platform, ensuring that each sprint provides substantial value to our international CFD and spread betting traders. In collaboration with Product Managers and Engineering leaders, you will take charge of the technical roadmap, adeptly transforming complex business challenges into streamlined, scalable solutions. As the driving force of the development team, you will promote Agile methodologies and ensure our product is designed for sustainable success.Our commitments to each otherWe support one another Always present when needed. We encourage innovation Strive to be more creative, curious, and bold. We grow together Elevating our work to new heights. We build strong relationships Through team-building and social activities. We embrace learning Rather than judging, we teach and learn together. We take initiative Owning our responsibilities while supporting each other.Key Responsibilities:Lead the execution of the trading platform roadmap, improving the experience for global CFD and spread betting traders.Convert complex business needs into well-defined product specifications, user stories, and acceptance criteria.Collaborate with engineering and architecture teams to grasp the technology stack, influence architectural choices, and guarantee scalability.Manage the technical product backlog, prioritize tasks, guide estimations, identify dependencies, and tackle technical debt.Facilitate Agile ceremonies and nurture a cooperative culture within development teams and the broader business community.Oversee release management with QA, SRE, and engineering teams to ensure smooth and predictable deployments.Act as the primary liaison for development teams and effectively communicate with stakeholders regarding roadmap delivery and technical concepts.

Role overview This Confirmations Analyst position sits within Delta Capita's FX and Precious Metals Options Confirmation Team in Kuala Lumpur. The role follows a hybrid work model and is permanent. Main responsibilities include processing affirmation, chasing, indexing, and matching tasks for FX and Precious Metals Options. The analyst also manages ad-hoc confirmation duties, ensuring confirmations are retrieved on time and regulatory requirements (such as HKMA, EMIR, DFA) are met. What you will do Process confirmation tasks with accuracy and efficiency, meeting customer satisfaction targets and Product Level Agreements (PLAs). Maintain professional relationships with customers, respond to inquiries, and adapt to changing responsibilities as assigned. Support team objectives across different product lines and initiatives. Contribute to daily operations, ensuring high-quality service delivery through all customer channels. Meet Service Level Agreement (SLA) targets, help reduce operational losses, and manage resources within budget constraints. Collaborate with the Assistant Manager and AVP to identify and implement process improvements aligned with performance standards and business goals. Requirements Keen attention to detail and a proactive working style. Strong English communication skills, both spoken and written. Dedication to meeting customer service standards, operating guidelines, currency payment cut-off times, and due diligence expectations. Location and employment details Based in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia (hybrid work setup) Permanent employment

Join a rapidly expanding Retail Forex/CFD trading platform as the Financial Crime Compliance Director! Based in vibrant Kuala Lumpur, Malaysia, this pivotal role offers an opportunity for overseas candidates with relocation support. Your MissionTake charge of establishing a robust financial crime and client risk function from the ground up. This position empowers you with full ownership to create the framework, assemble your team, and drive measurable outcomes.Not merely a policy-writing role, we seek individuals with hands-on expertise in identifying suspicious trading behaviors, investigating irregular client activities, and developing surveillance systems on live retail platforms. Key Responsibilities- Oversee transaction monitoring and identify suspicious activities across client accounts- Manage the SAR/STR process, identifying, documenting, and escalating concerns- Conduct investigations into abnormal trading activities such as wash trading and multi-account fraud- Assess risks associated with IB and agent channels, including rebate abuse and mass account schemes- Develop and refine rules engines and alert thresholds, transitioning from manual to systematic processes- Lead your team and report directly to senior managementWhat You Bring- Minimum 12 years of experience in Financial Crime Compliance (FCC), AML, or transaction monitoring, with at least 3 years in a retail FX/CFD environment- Proficiency with MT4/MT5 back-office monitoring systems- Fluency in Mandarin is essential for engaging with our Chinese native clientele- Proven experience in building detection frameworks or monitoring systems from inceptionThis is a confidential search; details about the company will be shared during conversations. We welcome candidates from Singapore, Malaysia, Hong Kong, and Greater China.

Role OverviewWe are excited to welcome a Senior Payment Operations Specialist who is fluent in Mandarin to enhance our payment operations' stability and efficiency.Your primary responsibilities will include executing daily deposit and withdrawal transactions while performing in-depth analyses of payment costs and payment service provider (PSP) performance.This role transcends traditional operations, requiring a data-savvy individual who can pinpoint issues through analytical insights and champion continuous improvement initiatives.Furthermore, this position serves as a pathway to future management roles within the domains of Payment Cost, Payment Experience, Payment Risk, or Payment Product. Key Responsibilities:1. Payment Operations ManagementOversee and execute daily client deposit and withdrawal operations, ensuring precision, punctuality, and adherence to internal standards.Manage payment exceptions, transaction failures, and escalated cases by collaborating closely with PSPs, Customer Support, and Finance teams.Participate in a shift-based duty roster (24/7 coverage) to maintain uninterrupted payment operations.2. Payment Cost & PSP Performance EvaluationMonitor and analyze payment-related costs, such as transaction fees, channel costs, foreign exchange losses, and irregular charges.Evaluate key PSP performance metrics, including:Success rates for deposits and withdrawalsBreakdown of failure reasonsWithdrawal processing time (Service Level Agreement)Cost and fee frameworksRisk indicators and exceptionsDeliver data-driven insights and recommendations to bolster payment optimization and strategic decision-making.3. Data Management & ReportingUtilize Excel extensively for data cleaning, reconciliation, analysis, and reporting, requiring advanced formulas and pivot tables.Create and maintain dashboards and reports using Power BI, Metabase, or other BI/data analysis tools.Generate regular reports on payment operations and analysis for management and relevant stakeholders.4. Process Optimization & Cross-functional CollaborationSupport the enhancement of payment processes, rules, and Standard Operating Procedures (SOPs) to improve efficiency, transparency, and control.Collaborate with Payment, Finance, Customer Support, IT, and Product teams on payment-related initiatives and enhancements.5. Management Pipeline GrowthThis role is integral to the payment management talent pipeline.Depending on performance and business requirements, the candidate will gradually assume broader analytical and ownership responsibilities.Potential career paths may lead to roles in Payment Cost, Payment Experience, Payment Risk, or Payment Product management.

Join our dynamic team at Zealgroup as an intern in Payment Operations. This internship offers a unique opportunity to gain hands-on experience in the payment processing industry, working alongside seasoned professionals. You will be involved in various operational tasks, supporting our mission to deliver exceptional payment solutions to our clients.

ShopBack Group is a shopping, rewards, and payments platform serving over 60 million users in 13 Asia-Pacific countries. Since 2014, the company has generated more than US$5.5 billion in annual sales for over 20,000 partners. Shoppers have earned over US$800 million in Cashback through the platform. ShopBack is planning to expand into North America by 2025, continuing its focus on making shopping and payments more rewarding for both members and merchants. Role overview The Lead, Payment & Fraud Operations is based in Kuala Lumpur and plays a central role in protecting ShopBack and its users from fraud and online affiliate abuse. As the company expands its services and explores new products, this position is responsible for identifying suspicious activity, monitoring risk trends, and developing strategies to reduce exposure. Key responsibilities Identify and investigate suspicious activities related to payments and affiliate transactions Monitor fraud trends and analyze data to spot emerging risks Develop and implement strategies to minimize fraud and abuse Investigate irregularities and work to resolve root causes Requirements Strong curiosity and attention to detail Sense of responsibility when handling investigations and risk mitigation Experience in payment or fraud operations is preferred

Funding Societies | Modalku stands as the premier digital finance platform for SMEs across Southeast Asia. We are licensed and operational in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, supported by esteemed investors such as Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC Bank. Our mission is to empower small and medium-sized enterprises (SMEs) by providing access to business financing from individual and institutional investors, alongside innovative payment solutions tailored for both SMEs and consumers.Our culture at Funding Societies | Modalku is defined by our core values, GETFS:Grow Relentlessly: We constantly strive for personal and professional growth.Enable Teamwork, Disable Politics: Together, we create success through collaboration.Test Measure Act: We embrace curiosity and innovation through experimentation.Focus on Impact: We prioritize actionable outcomes and measurable results.Serve with Obsession: We foster long-term, win-win relationships through a customer-focused approach.This role is situated within our dynamic Payments team, also known as CardUp, which is rapidly evolving to offer businesses a comprehensive suite of payment and collection solutions via a user-friendly digital platform. Our no-code solutions help streamline financial processes, enhance cash flow management, and unlock significant cost savings for business owners.For further insights about our payments team, please visit https://www.cardup.co/We are currently on the lookout for an experienced and motivated Payments Risk Manager to spearhead our risk management initiatives across Singapore, Malaysia, and Indonesia. This critical position demands a thorough understanding of diverse risk environments, including compliance with the Monetary Authority of Singapore (MAS) standards as well as the regulatory frameworks in Malaysia (Bank Negara Malaysia) and Indonesia (Bank Indonesia).Key Responsibilities:Regulatory Oversight: Ensure comprehensive compliance of all risk operations with local regulations, specifically:Singapore: Fulfill all MAS requirements under the Major Payment Institution (MPI) license, emphasizing robust AML/CFT (Anti-Money Laundering/Countering the Financing of Terrorism) protocols, Payment-specific Enterprise Wide Risk Assessment (EWRA) frameworks, and customer fund protection.Malaysia & Indonesia: Continuously monitor and implement best practices in alignment with local regulations.

Join our dynamic team at Zealgroup as a Payment Analyst. We are seeking a detail-oriented individual who is passionate about payment processing and financial analysis. In this role, you will be responsible for analyzing payment transactions, identifying discrepancies, and ensuring the accuracy and efficiency of our payment systems. Your analytical skills will help drive improvements and optimize our financial operations.

JOIN OUR TEAMAt Xsolla, we are a leading global commerce platform dedicated to empowering video game developers with innovative tools and services. Our mission is to assist developers in overcoming the complex challenges of the gaming industry. Whether working with indie developers or AAA studios, we help our partners in funding, distribution, marketing, and monetization of their games. With a deep-rooted belief in the future of gaming, we strive to connect opportunities and continually provide new resources to creators. With our headquarters based in Los Angeles, California, Xsolla has supported over 1,500 game developers globally in reaching more players and expanding their businesses. Join us to make a meaningful impact in the gaming world.Discover more about us at xsolla.com.

Join Our Journey at ShopBackFounded in 2014, ShopBack was envisioned by Henry and Joel as a revolutionary Cashback platform aimed at transforming the connection between brands and consumers. With a deep understanding of the challenges in traditional marketing, they saw an opportunity to create an ecosystem that adds value to both parties. What began as a weekend project among co-founders has evolved into a successful platform serving over 50 million users across 13 markets, collaborating with more than 20,000 merchants, and facilitating over half a million transactions every day. We are dedicated to building The World’s Most Rewarding Way to Shop and are on the lookout for passionate and driven individuals to join our dynamic team.As a Key Account Manager, your primary responsibility will be to nurture and expand relationships with our esteemed merchants, ensuring they receive exceptional value and service.This position is based in Malaysia and will focus on managing a portfolio of Enterprise merchants in Singapore.

dLocal connects global brands with payment solutions across 40 emerging markets, acting as both a payment processor and merchant of record. The company supports international merchants as they expand into fast-growing regions, aiming to improve conversion rates and simplify payment operations. With a team of over 1,000 professionals from more than 30 countries, dLocal values innovation, cross-cultural collaboration, and customer satisfaction. Role overview The APAC Trader, based in Kuala Lumpur, manages foreign exchange operations and liquidity for emerging markets across the Asia-Pacific region. This position blends daily trading execution with leadership responsibilities. The role centers on enhancing operational efficiency, managing risk, and strengthening dLocal’s position in complex financial environments. Key responsibilities Oversee FX trading and liquidity management for APAC markets Drive improvements in operational efficiency and risk management Lead a team and support their development Build and maintain senior relationships with financial institutions and partners in the region Requirements Extensive market knowledge in APAC emerging markets Strong understanding of liquidity and hedging strategies Experience leading teams Ability to manage and grow relationships with senior stakeholders at financial institutions and partners

The Frasers Group is seeking a dedicated and detail-oriented Product Supervisor to join our dynamic team in Kuala Lumpur. In this pivotal role, you will lead product oversight, ensuring that our offerings meet and exceed high-quality standards while aligning with our strategic goals.Your responsibilities will include managing product lifecycle processes, collaborating with cross-functional teams, and driving initiatives that enhance product performance. We are looking for a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional products.

Join bjakcareer as a Product Manager, where you will play a pivotal role in shaping our product offerings and delivering exceptional value to our customers. You will collaborate with cross-functional teams to define product strategy, develop roadmaps, and drive product launches that align with our company’s vision.Your expertise will enable us to enhance user experiences as you analyze market trends, gather customer feedback, and prioritize product features. If you’re passionate about product development and have a knack for problem-solving, we want to hear from you!

Join our dynamic team at fuku as a Senior Product Analyst, where you will play a pivotal role in transforming customer insights into strategic product enhancements. This position is dedicated to unraveling user interactions, identifying drop-off points, and discovering the key factors that drive retention and revenue growth. Collaborate closely with Product, Data, Engineering, and Business teams to ensure our initiatives have a meaningful impact, going beyond simple requests.Location & Compensation- Location: KLCC (Hybrid)- Compensation: RM 8,000-14,000 Basic + BenefitsWhy You Should Join Us- Be part of a forward-thinking digital transformation team with no legacy systems to manage.- Experience a modern engineering culture that embraces innovative AI tools.- Enjoy job security within a respected international financial services company, regulated by Bank Negara Malaysia.- Shape product strategies based on in-depth customer behavior analysis, improving user engagement, and identifying retention and revenue drivers.- Convert uncertainty into actionable recommendations and witness the direct results of your analysis by uncovering hidden trends.Your Responsibilities- Collaborate with Product, Data, and Business teams to focus on impactful development initiatives, shifting the perspective from “what happened” to “why it happened and what to do next.”- Define and monitor key product metrics to discover growth opportunities, such as activation, engagement, retention, and monetization.- Translate analytical insights into clear recommendations for prioritizing the product roadmap and making informed decisions.- Ensure product features align with user needs, optimizing product strategies and enhancing user experiences.

Key Responsibilities:Monetization Strategy Development: Craft and implement a comprehensive monetization strategy aimed at enhancing revenue through advertising products, subscription services, and various monetization avenues, ensuring value for both users and sellers.Pro-Seller Support: Create innovative features and programs designed to assist pro-sellers in maximizing their success on the platform, boosting their visibility, operational efficiency, and sales performance.Monetization Initiative Leadership: Take ownership of the entire lifecycle of impactful monetization projects, from initial concept through to execution and ongoing optimization.Data Insights Utilization: Leverage analytics and market insights to pinpoint opportunities, establish key performance indicators (KPIs), and assess the effectiveness of monetization strategies.Cross-Team Collaboration: Work closely with engineering, design, marketing, and business stakeholders to implement monetization strategies and ensure seamless communication.User and Seller Experience Enhancement: Strive to balance revenue objectives with the creation of meaningful, user-friendly experiences for buyers and sellers on the platform.Why You'll Love This Role:Impact: Play a key role in driving revenue growth while empowering pro-sellers on Malaysia’s largest platform.Professional Growth: Develop leadership skills and strategic acumen in a high-profile role that directly impacts business outcomes.Team Culture: Join a collaborative, innovative team that prioritizes creativity, execution, and tangible results.

Join Our Team as a Senior Product Proposition Manager!At PolicyStreet, we are redefining the insurance landscape with innovative solutions. We are seeking a dynamic Senior Product Proposition Manager to spearhead our insurance offerings across personal and commercial lines, including Travel, Personal Accident, Extended Warranty, All Risk, and Cyber.Key Responsibilities:Develop and execute a comprehensive product strategy that ensures our offerings remain relevant, scalable, and impactful in the marketplace.Drive innovation in product design, collaborating closely with Partnership Managers and stakeholders to deliver digital and embedded insurance solutions that not only meet partner needs but also comply with industry regulations.Lead the profitability and pricing strategies for our products, working with insurers to optimize pricing, manage underwriting risks, and achieve sustainable growth.Serve as the primary liaison among insurers, internal teams, and partners, ensuring seamless communication and alignment on product design and enhancements.Provide leadership to cross-functional teams, ensuring operational efficiency and alignment with the overall business objectives.Contribute significantly to the organization’s product strategy, influencing business planning and market positioning.

Join Experian as a Product Engineer, where you will play a crucial role in designing innovative solutions that drive business objectives. You will collaborate closely with cross-functional teams to enhance product performance and customer experience. This is an exciting opportunity to work in a dynamic environment, contributing to cutting-edge technology solutions.