Salesforce Administrator at AvePoint | Kuala Lumpur

About AvePoint: AvePoint stands as the global leader in data security, governance, and resilience, transcending traditional solutions to establish a robust data foundation that empowers organizations worldwide to collaborate confidently. Over 25,000 clients across the globe depend on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data in various collaboration environments, including Microsoft, Google, and Salesforce. Our global channel partner program encompasses around 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions accessible in more than 100 cloud marketplaces. To discover more, visit www.avepoint.com. At AvePoint, we are dedicated to investing in our people. Our culture, built on agility, passion, and teamwork, empowers you to craft your career, make a meaningful impact, and take charge of your future. Unleash your full potential with us! Job Summary We are in search of a Salesforce Administrator who will be responsible for configuring, maintaining, supporting, and continuously enhancing our Salesforce platform for both enterprise and government clients. The ideal candidate will act as the first point of contact for Salesforce-related inquiries, assist users, troubleshoot system errors, and ensure seamless daily operations. You will collaborate closely with business stakeholders to gather requirements, configure the Salesforce environment accordingly, and implement enhancements that deliver maximum business value. Collaborate with stakeholders to gather, analyze, and document business requirements related to Salesforce. Configure standard and custom Salesforce objects, fields, page layouts, record types, workflows, approval processes, and validation rules. Develop and maintain reports and dashboards to support business operations and decision-making. Administer user access, roles, profiles, permission sets, and data visibility. Manage sandbox environments, support data imports/exports, and assist with data quality initiatives. Monitor platform performance and proactively identify areas for improvement. Support end-users by providing training, documentation, and troubleshooting assistance.

Role Overview AvePoint is hiring a Salesforce Administrator in Kuala Lumpur. This role focuses on maintaining and improving the Salesforce platform that supports both enterprise and government clients. What You Will Do Work directly with business stakeholders to gather and clarify requirements for Salesforce projects Configure and optimize the Salesforce environment to align with business needs Support ongoing efforts to ensure Salesforce enhances daily operations across the organization Location This position is based in Kuala Lumpur, Malaysia.

Join our dynamic team at AvePoint as a Salesforce Administrator where you will play a pivotal role in enhancing our Salesforce platform for enterprise and government clients. Your expertise will be instrumental in configuring, maintaining, and improving our Salesforce environment to ensure it meets the needs of our business operations effectively.

Join our dynamic team at AvePoint as a Salesforce Developer, where you will play a pivotal role in supporting both government and enterprise clients on their digital transformation journeys. Your expertise will be essential in customizing, extending, and integrating Salesforce solutions that cater to unique customer needs across Sales Cloud, Service Cloud, and other Salesforce modules.If you are driven by the challenge of solving real-world problems through scalable Salesforce solutions and possess strong development skills, we encourage you to apply and become a part of our innovative team.

Overview This role presents an exciting opportunity to join a dynamic and rapidly expanding organization, where you will assist our clients in realizing their IT digitization strategies and roadmaps. If you thrive on challenges and enjoy working with cutting-edge technology, we invite you to connect with us to explore whether this position aligns with your career aspirations. Your Key Responsibilities Collaborate with customers, internal stakeholders, and external vendors to initiate projects. Clearly define project goals, objectives, scopes, deliverables, schedules, costs, payment milestones, and prepare comprehensive project management plans, establishing a strong foundation for successful project execution. Assemble and lead project teams, guiding them through the entire project lifecycle. Facilitate team cohesion by leading productive meetings, enhancing communication and collaboration, resolving conflicts, and eliminating roadblocks, while working alongside international teams as needed. Early identification of potential risks, analyzing impacts, and developing effective mitigation strategies. Establish project budgets and oversee expenditures, making adjustments as necessary to ensure financial efficiency while meeting project goals. Maintain transparent communication with clients and stakeholders, closely monitoring project progress and providing regular updates to both internal PMO offices and external stakeholders. Effectively manage client expectations throughout the project duration. Implement quality control processes to ensure that deliverables meet agreed-upon standards and satisfy client requirements, reviewing all outputs before submission. Oversee other day-to-day operational aspects of projects and handle ad-hoc tasks as needed.

Role Overview AvePoint is hiring a Project Manager in Kuala Lumpur. This role offers the chance to guide clients as they pursue IT digitization strategies and roadmaps. The position suits someone who enjoys tackling challenges and wants to work with modern technology in a rapidly growing company. Main Responsibilities Work with customers, internal teams, external vendors, and partners to start new projects. Define objectives, scope, deliverables, schedules, costs, and payment milestones. Prepare and maintain a clear project management plan. Build and lead project teams through all phases of the project lifecycle. Run effective team meetings, encourage open communication, foster collaboration, and resolve conflicts. Remove obstacles for stakeholders, including those in international teams. Spot potential risks early, assess their impact, and create strategies to reduce or eliminate them. Establish project budgets, monitor spending, and adjust as needed to keep projects financially on track while meeting goals. Keep clients and stakeholders informed with regular updates. Track progress closely and communicate transparently, both internally and externally. Manage client expectations throughout each project phase. Apply quality control processes to ensure deliverables meet standards and client requirements. Review team outputs before they reach clients. Oversee daily project operations and handle ad-hoc tasks as they arise. Who Thrives Here AvePoint values agility, teamwork, and a drive to learn. The team welcomes those who bring fresh ideas, want to grow their skills, and are ready to contribute to customers, partners, and colleagues alike.

Role Overview AvePoint is seeking a Business Analyst to join the Client Services team in Kuala Lumpur. This role focuses on improving business processes and supporting project delivery within an enterprise software environment. Key Responsibilities Collect and document requirements for software development projects. Analyze gathered information and create deliverables such as Functional Requirements Documents, Use Cases, and interface designs. Explain technical concepts in clear, accessible language to various audiences. Work closely with internal teams and external stakeholders to understand information needs and functional requirements. Partner with developers and subject matter experts to shape the technical vision, balancing usability with performance. Support the project manager and team in planning deliverables, defining project scope, and setting timelines. Location This position is based in Kuala Lumpur, Malaysia.

OverviewJoin AvePoint, a leader in enterprise software solutions, as we seek a skilled Business Analyst to enhance our Client Services division. In this pivotal role, you will leverage your expertise to analyze and improve business processes, ensuring our software solutions meet the evolving needs of our clients.What will you be doing?As a Business Analyst, you will conduct thorough analysis of business processes and automated systems, creating detailed As-Is and To-Be models. You will lead requirements gathering sessions, prepare comprehensive documentation, and engage in testing activities. Your role will involve designing methodologies for both internal and external projects, facilitating seamless communication across teams.Your responsibilities will include:Gathering and documenting software development requirements.Analyzing and evaluating collected requirements, delivering essential documentation such as Functional Requirements Documents, Use Cases, and interface designs.Translating complex technical information into clear business language for diverse audiences.Proactively collaborating with stakeholders to assess information needs and functional requirements.Working alongside developers and subject matter experts to establish a technical vision, balancing usability with performance.Assisting project managers and team members in planning project deliverables, scope, and schedules.

Join AvePoint as a Project Manager (PM) and lead innovative projects that drive organizational success. As a key player in our dynamic team, you will be responsible for planning, executing, and finalizing projects while ensuring alignment with client objectives. Your expertise will help us enhance our project methodologies and deliver exceptional results.

About AvePoint AvePoint is the world's foremost authority in data security, governance, and resilience. We transcend traditional solutions to provide a strong data foundation, allowing organizations to collaborate confidently. Over 25,000 global customers trust the AvePoint Confidence Platform to prepare, secure, and optimize their essential data across platforms like Microsoft, Google, Salesforce, and more. Our extensive global partner network includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, making our solutions available in over 100 cloud marketplaces. For more information, visit www.avepoint.com. Role Overview Are you passionate about customer satisfaction and possess the skills to troubleshoot in a technical environment? We are seeking a dedicated individual who can quickly master the art of delivering outstanding solutions that address our customers' most pressing challenges.

Role Overview AvePoint is looking for a Salesforce Developer based in Kuala Lumpur to help government and enterprise clients advance their digital transformation. This role focuses on customizing, extending, and integrating Salesforce solutions, with an emphasis on Sales Cloud and Service Cloud modules. What You Will Do Customize Salesforce features to address unique client requirements Extend and integrate Salesforce solutions across multiple modules, including Sales Cloud and Service Cloud Support clients as they implement and optimize Salesforce within their organizations What We Look For Hands-on Salesforce development experience Ability to design scalable solutions within the Salesforce platform Interest in working closely with both government and enterprise clients

About AvePoint AvePoint specializes in data security, governance, and resilience. The AvePoint Confidence Platform supports over 25,000 clients worldwide, helping organizations prepare, secure, and optimize their critical data across platforms such as Microsoft, Google, and Salesforce. AvePoint works with approximately 5,000 managed service providers, value-added resellers, and systems integrators, making its solutions available in more than 100 cloud marketplaces. Learn more at www.avepoint.com. Role Overview: Senior .NET Developer The Kuala Lumpur engineering team is looking for a Senior .NET Developer. This role focuses on designing, building, and maintaining scalable applications with modern .NET technologies. The work involves microservices architectures and container orchestration tools such as Kubernetes. Curiosity about new approaches and tools is valued, as is the ability to handle complex business problems. Main Responsibilities Design and develop high-performance, scalable applications using .NET technologies Work with microservices architectures Utilize container orchestration platforms (such as Kubernetes) Explore and implement new tools and methodologies to address business needs Maintain and improve existing applications Location Kuala Lumpur, Malaysia

Secure Your Future with AvePoint.AvePoint is at the forefront of data security, governance, and resilience, transcending conventional solutions to establish a strong data foundation and empower organizations worldwide to collaborate securely. With over 25,000 customers globally, our AvePoint Confidence Platform ensures the preparation, security, and optimization of vital data across Microsoft, Google, Salesforce, and more. Our extensive global channel partner program features around 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions accessible in over 100 cloud marketplaces. Discover more at www.avepoint.com.Overview:Join us in this exciting role where you will collaborate with public agency IT teams in Singapore to enhance their IT digitization strategy and roadmap. If you relish challenges and are passionate about pioneering IT technologies, we invite you to discuss how this position aligns with your career goals.Your Responsibilities:As a member of an agency IT project team, you will work alongside the Product/Project Manager, Solution Architect, and potentially a Technical Services Consultant to deliver ICT capabilities that support Singapore’s ambition for a Smart Nation.We seek individuals who embody agility, passion, and teamwork, who can contribute innovative ideas and wish to grow and learn in their careers. Apply your skills to enhance the experience for our customers, partners, and team.

We are seeking a highly skilled and experienced Senior Software Quality Engineer to join our dynamic team at AvePoint in Kuala Lumpur. In this role, you will be responsible for ensuring the highest quality standards are maintained across our software products. You will work closely with development teams to design, implement, and execute comprehensive test plans, identify defects, and drive improvements in our software development lifecycle.

Overview If you're enthusiastic about dissecting business workflows and crafting efficient solutions, AvePoint invites you to become part of our Client Services team as a Business Analyst with a focus on Salesforce. Your expertise will be vital in driving enterprise software solution initiatives. What Will You Be Doing? In your role as a Business Analyst at AvePoint, you'll collaborate with stakeholders to assess business requirements and convert them into actionable specifications. Your insights will shape the implementation of inventive solutions tailored to meet our clients' needs. Your Responsibilities Will Include: Gathering and documenting requirements for software development projects. Analyzing and evaluating collected requirements to produce deliverables such as Business Requirements Documents (BRDs), use cases, GUI designs, and interface specifications. Translating complex technical information into clear business language for stakeholders at all levels. Engaging with internal and external stakeholders to assess information requirements and functional needs. Collaborating with developers and subject matter experts to define the technical vision while ensuring a balance between usability and performance. Assisting project managers in planning deliverables, scope, timelines, and other project lifecycle elements. Is This the Right Job for You? We seek individuals who prioritize agility, passion, and teamwork and are eager to contribute innovative ideas. This is your opportunity to grow, learn, and make a significant impact for our customers, partners, and team! To Excel in This Position, You Will Need: A background in relevant fields such as Information Systems, Computer Science, or Engineering. Experience in analyzing complex business processes and software development requirements. Strong capabilities in requirements gathering, documentation, and analysis. Proficiency in creating As-Is and To-Be documentation. Excellent analytical and project management skills with the ability to interpret business needs and translate them into actionable requirements. Proficiency in the MS Office Suite (Word, Excel, PowerPoint). Strong communication and interpersonal skills to engage with diverse stakeholders.

Company: AvePointLocation: Kuala Lumpur, Kuala Lumpur, Malaysia About AvePoint AvePoint specializes in data security, governance, and resilience for organizations around the world. Over 25,000 clients use the AvePoint Confidence Platform to prepare, protect, and optimize their data across Microsoft, Google, Salesforce, OutSystems, and other platforms. AvePoint works with approximately 5,000 managed service providers, value-added resellers, and systems integrators, making its solutions available in more than 100 cloud marketplaces. Learn more at www.avepoint.com. Role Overview AvePoint is seeking an OutSystems Developer to join the team in Kuala Lumpur. This role focuses on designing and delivering low-code applications on the OutSystems platform for enterprise and government clients. The developer will ensure applications are scalable, high-performing, and secure. Key Responsibilities Design and build low-code applications using OutSystems Collaborate with business stakeholders and analysts to translate requirements into effective solutions Integrate applications with external systems as needed Continuously enhance the OutSystems platform to support business objectives Who Will Succeed Developers who enjoy solving complex problems with low-code technology Those motivated to drive digital transformation for enterprise and government clients Individuals who value collaboration and clear communication with stakeholders

Abi is an innovative global virtual care platform, dedicated to providing patients with seamless, omni-channel access to healthcare professionals across 40 countries. Our mission is to transform healthcare accessibility, making it as easy to reach as asking a trusted friend for advice. By significantly lowering the barriers to accessing professional healthcare, we proudly contribute to the United Nations Sustainable Development Goal 3: to ensure healthy lives and promote well-being for all.Role OverviewAs the Finance & Executive Administrator, you will play a pivotal role in supporting our financial operations while seamlessly coordinating executive tasks. Your responsibilities will include managing APAC-focused financial administration and serving as a trusted partner to the CFO and CEO, facilitating scheduling, communication, and organizational support.You will report directly to the CFO and closely collaborate with the CEO to ensure optimal executive coordination.Key ObjectivesYour primary goal will be to ensure the smooth functioning of financial administration in the APAC region, enabling leadership to operate efficiently and effectively.Key ResponsibilitiesAssist with APAC accounting processes including invoicing, payments, reconciliations, and tracking.Utilize tools such as Xero to uphold precise financial records.Collaborate with internal finance teams and external partners, including accountants and banks.Support month-end processes and prepare reporting materials.Manage the CEO's email, LinkedIn, and calendar schedules.Facilitate internal and external communications on behalf of leadership.Prepare materials for meetings, board interactions, and investor communications.Organize travel logistics and key company events.Support cross-border coordination between APAC, Europe, and leadership teams.Handle sensitive information with utmost discretion and professionalism.

About the Role AvePoint is seeking a Cloud Infrastructure and DevOps Engineer based in Kuala Lumpur. This position works directly with IT teams from Singapore's public agencies, supporting their digital transformation projects and strengthening their data security and governance practices. What You'll Do Partner with Singapore public sector IT teams to improve cloud infrastructure and DevOps workflows Support digital transformation initiatives with a focus on security and governance Location Kuala Lumpur, Malaysia

Overview If you have a passion for analyzing business processes and crafting effective solutions, we invite you to join AvePoint as a Business Analyst with expertise in OutSystems. Be a part of our Client Services division and influence enterprise software solution projects. Your Role In the role of Business Analyst, you will collaborate closely with stakeholders to assess business needs and convert them into actionable requirements. Your insights will be pivotal in designing and developing innovative solutions aligned with client objectives. Key Responsibilities: Gathering and documenting requirements for software development initiatives. Analyzing and evaluating collected requirements to create deliverables, including Business Requirements Documents (BRDs), use cases, GUI designs, and interface specifications. Translating complex technical information into understandable business language for both technical and non-technical stakeholders. Partnering with internal and external stakeholders to assess information needs and functional requirements. Collaborating with developers and subject matter experts to define technical vision while balancing usability and performance needs. Assisting project managers in planning deliverables, defining project scope, scheduling tasks, and managing other aspects of the project lifecycle. Is This Role Right for You? We seek individuals who embody the values of agility, passion, and teamwork and are eager to contribute innovative ideas. This is your opportunity to grow, learn, and positively impact our customers, partners, and team! To Excel in This Role, You Will Need: A background in relevant fields (e.g., Information Systems, Computer Science, Engineering, etc.). Experience in analyzing complex business processes, software development requirements, and taxonomies. Strong skills in requirements gathering, documentation, and analysis. Knowledge in producing As-Is and To-Be documentation. Excellent analytical and project management skills to interpret business needs and translate them into actionable requirements. Proficiency in the MS Office Suite (Word, Excel, PowerPoint). Strong communication and interpersonal skills to facilitate effective collaboration with diverse stakeholders.

Overview We are looking for a driven and meticulous CRM Developer Engineer with extensive experience in Microsoft Dynamics 365, including both on-premise and cloud-based environments. The successful candidate will be instrumental in configuring, customizing, and optimizing CRM systems to align with the dynamic needs of our business. This role presents an exciting opportunity to collaborate with IT teams from public agencies in Singapore and the AvePoint R&D team to deliver impactful CRM projects for our clients. Key Responsibilities: Configure and set up Microsoft Dynamics 365 (both on-premise and online), managing system settings, security roles, and integrations. Design and implement workflows, business rules, and process automations within Dynamics 365 to fulfill business needs. Create custom CRM plugins and modify forms utilizing JavaScript and the Dynamics 365 SDK. Engage with Business Analysts and stakeholders to gather requirements, propose CRM solutions, and facilitate workshops and solution evaluations. Partner closely with remote R&D teams to troubleshoot and resolve CRM-related issues. Integrate Dynamics 365 with external systems using WebAPI and SFTP, ensuring compliance with authentication and encryption protocols. Apply CI/CD methodologies and enforce secure coding practices during CRM solution deployments.