Department Manager

We are seeking a dynamic and results-driven Department Manager to lead and oversee our operations in Lahore. In this pivotal role, you will be responsible for managing departmental functions, optimizing processes, and driving team performance to achieve strategic goals. Your leadership will ensure that we maintain high standards of quality and service while fostering a positive work environment.

Job Overview:As a Technical Project Manager at creativechaos, you will play a critical role in orchestrating project planning and management for key initiatives within our organization. Your expertise will ensure that projects are delivered on time, within budget, and align with specified requirements. You will serve as the primary subject matter expert on technology-related issues.Key Responsibilities: Oversee projects from initiation to completion, ensuring alignment with established standards of scope, budget, and timelines. Craft comprehensive project plans that align client needs with company objectives, coordinating efforts among various managers and technical teams throughout all project phases, from conception to launch. Continuously track project milestones and deliverables, providing detailed reports on progress and measurable outcomes. Engage proactively with all stakeholders to foster collaboration, identify challenges, devise solutions, and enhance operational efficiency. Evaluate project economics, offering actionable insights related to cost-benefit analysis and return on investment. Assess proposed changes to project plans, facilitating discussions with stakeholders to approve and implement beneficial adjustments. Lead and support the analysis, design, and development of mobile and web applications. Utilize Agile methodologies to ensure high-quality project delivery within set timelines. Manage and mentor a diverse team of software developers, QA analysts, and designers. Anticipate future project needs through direct communication with clients and staying informed about industry trends.

As the Accounting & Reporting Manager at metromakro, you will play a crucial role in overseeing the financial reporting and accounting processes. You will be responsible for ensuring compliance with financial regulations, managing the preparation of financial statements, and leading a team of accounting professionals. Your analytical skills will contribute to the strategic direction of our financial operations.

The Manager of Compliance & Standards is responsible for ensuring that our organization adheres to both internal policies and external regulations, maintaining high quality standards that align with ISO and IMS protocols. This role will involve conducting comprehensive audits, spearheading compliance initiatives, and fostering a culture of accountability throughout the organization.Key Responsibilities:Develop, implement, and maintain compliance policies and procedures in accordance with IMS and ISO standards.Plan, execute, and manage internal and external audits to guarantee compliance with legal, regulatory, and organizational requirements.Stay updated on regulatory changes and standards to revise compliance frameworks as necessary.Work collaboratively with departments to resolve non-conformance issues and apply corrective actions.Facilitate training and awareness programs on IMS, ISO, and compliance topics.Compile and present compliance reports to senior management and stakeholders.Engage with external auditors, certification bodies, and regulatory agencies to ensure seamless compliance processes.Conduct risk assessments and recommend strategies to mitigate compliance risks.Encourage continuous improvement initiatives that adhere to IMS and ISO requirements.Maintain thorough documentation and records to support audit and certification processes.

We are looking for an exceptionally organized and skilled IT Infrastructure Project Manager to spearhead and oversee the planning, execution, and successful delivery of infrastructure projects. This pivotal role requires adept management of cross-functional teams to ensure project milestones are achieved while delivering top-notch infrastructure solutions within the stipulated time and budget constraints.Key Responsibilities:Strategically plan, execute, and finalize infrastructure projects in accordance with established deadlines and budgetary guidelines.Collaborate with stakeholders to define project scope, objectives, and deliverables.Create comprehensive project plans, timelines, and resource allocation strategies.Facilitate coordination between internal teams and external vendors for seamless execution.Identify and mitigate risks, manage issues, and adapt to changes in project scope, schedule, and costs.Ensure adherence to company policies, industry best practices, and regulatory standards.Provide regular updates on project status, risks, and challenges to stakeholders and senior management.Conduct thorough post-project evaluations and integrate lessons learned into future projects.

Join Payoneer as a Customer Onboarding Manager and play a pivotal role in ensuring our clients have a seamless and effective onboarding experience. You will be responsible for guiding new customers through the onboarding process, providing them with the necessary tools and knowledge to maximize their use of our services. Your expertise will help foster strong relationships and enhance customer satisfaction.

As an Associate Business Manager, you will play a pivotal role in overseeing the operations of our 24-hour Darkstore. This on-site position requires a daily commitment of 6-8 hours at the Darkstore, along with ongoing virtual collaboration with the wider team.Manage the complete warehouse processes, including inbound management, stock handling, storage, and timely order dispatch.Ensure warehouse operations align with established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).Proactively suggest and implement operational goals, objectives, and improvements.Oversee Workplace Safety & Health (WSH) procedures, ensuring compliance with regulations through regular safety and health assessments.Optimize resource allocation to achieve maximum efficiency in scheduling.Collaborate with the commercial team to effectively manage product flow, including fast and slow-moving items and mitigate losses due to spoilage and shrinkage.Conduct periodic stock takes, ensuring accurate records and managing physical and system stock variances within acceptable limits.Ensure adherence to policies, procedures, and work standards.Coordinate maintenance of facilities and report any malfunctions to the Realty Facility Manager.Maintain a clean and safe warehouse environment.Guarantee the timely and accurate dispatch of orders.Keep track of stock expirations to prevent the delivery of damaged or expired products to customers.Foster positive relationships with external stakeholders, including neighbors, suppliers, and food delivery personnel.

We are seeking a driven and detail-oriented Logistics Administration Manager to join our operations team. In this pivotal role, you will oversee the logistics administration functions, ensuring that our supply chain runs smoothly and efficiently. You will work closely with various departments to enhance our logistics processes and improve service delivery.Your responsibilities will include managing logistics documentation, coordinating with suppliers and vendors, and optimizing inventory management. You will also be responsible for analyzing logistics performance metrics and implementing best practices to streamline operations.

Join metromakro as a Sales Training Manager and play a pivotal role in enhancing the skills and performance of our sales team. In this dynamic position, you will develop, implement, and oversee comprehensive training programs tailored to elevate the effectiveness of our sales personnel. Your leadership will be instrumental in fostering a high-achieving sales environment that drives results.

Join Metromakro as a Department Manager for our Office & Media division. In this pivotal role, you will lead a dynamic team, overseeing operations and ensuring the highest standards of media management. Your strategic vision and leadership will drive the success of our projects, enhancing our reputation in the industry.

Join metromakro as a Key Account Manager specializing in Trade Out of Stock (OOS) strategies. In this role, you will be responsible for managing key accounts, ensuring product availability, and optimizing inventory levels to meet customer demand. You will work closely with cross-functional teams to develop effective solutions and drive sales growth.

As the Senior Executive for PPC Management, you will lead Stock Retail Order Projects, overseeing the comprehensive planning, monitoring, and execution of Kitchen, Doors, and Wardrobe (KDW) and retail projects. This pivotal role involves meticulous project planning, order fulfillment, production tracking, and dispatch management, ensuring the alignment with delivery timelines and rigorous quality standards. You will also be responsible for exception reporting and providing insights aimed at enhancing overall project performance and customer satisfaction.Key Responsibilities:Oversee the monitoring of all open production orders from booking through to readiness, ensuring coordination with the sales team for dispatch requirements.Track new IPNs and customer orders, collaborating with the stock team to develop production plans based on stock requirements.Establish and manage a detailed production plan for stock-based projects, including timelines for material requirements and readiness for dispatch.Address any challenges related to design or materials in collaboration with Design, MRP, or Sales teams during the production process.Work closely with production teams to ensure adherence to project timelines, identifying and resolving any potential bottlenecks in processes or materials.Coordinate with the Sales and Stock teams to manage old open orders and IPNs until closure, ensuring the fulfillment of manufactured and imported goods.Develop a monthly dispatch plan that factors in both stock and non-stock production items.Supervise dispatch activities to guarantee timely and quality-compliant delivery of projects to clients.Generate regular reports detailing project progress and exceptions, pinpointing areas that require attention and proposing corrective actions.

We are seeking a skilled Associate Technical Project Manager with 3-5 years of experience to facilitate the successful delivery of software projects. In this role, you will manage tasks, support Agile processes, and serve as a crucial link between business requirements and technical execution. Candidates should possess a blend of hands-on software development experience, a solid understanding of Agile methodologies, and the ability to transform business needs into clear, actionable user stories.Key Responsibilities:Oversee the complete project lifecycle, including planning, execution, tracking, and final delivery.Assist senior project managers in coordinating timelines, dependencies, and resource allocations.Facilitate Agile ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives.Monitor project progress, identify risks, and communicate updates to stakeholders effectively.Ensure adherence to Agile best practices across teams.Maintain comprehensive project documentation and artifacts.Collaboration:Work closely with stakeholders to gather, analyze, and document business requirements.Convert requirements into clear, concise, and testable user stories, use cases, and acceptance criteria.Collaborate effectively with developers and QA teams to ensure a shared understanding of features and deliverables.Prioritize and manage the product backlog in alignment with business objectives.Act as a liaison between technical teams and business users to ensure smooth communication and alignment.

About AdalFi:AdalFi is at the forefront of transforming digital lending in Pakistan. Our innovative approach develops intelligent credit infrastructures for banks, empowering them to execute real-time, automated lending decisions through cutting-edge data science, machine learning, and AI technologies.About the Role:We are on the lookout for a passionate Customer Success Manager (CSM) who will cultivate long-term, trusted relationships with our fintech partners, ensuring they derive maximum value from our offerings. In this pivotal role, you will serve as the strategic partner and primary point of contact for our clients, driving product adoption, enhancing retention, and facilitating growth, all while adhering to industry regulations.Key Responsibilities:Act as a trusted advisor to clients by aligning our solutions with their business goals and financial operations.Proactively analyze customer health metrics (usage, transaction volumes, adoption) to identify potential risks and opportunities.Conduct quarterly business reviews and strategic sessions to demonstrate ROI and promote product adoption.Work collaboratively with product, engineering, and compliance teams to address technical issues and communicate customer feedback.Stay informed about fintech regulations (such as PCI DSS, KYC/AML, PSD2, open banking) to advise customers on compliance and risk management best practices.Act as the voice of the customer to influence product roadmaps and feature enhancements.

Join Metromakro as a Territory Sales Manager in the Trade sector, where you will play a crucial role in driving sales strategies and cultivating strong customer relationships. You will be responsible for developing and executing sales plans to achieve targets while ensuring customer satisfaction and loyalty.

Join our dynamic team at Metromakro as a Senior Category Manager - End Customer (SCO). In this pivotal role, you will be responsible for strategizing and managing product categories that directly influence customer satisfaction and business growth. Your expertise will guide our product selection, pricing strategies, and promotional activities, ensuring we meet the evolving needs of our end customers.We are looking for a passionate leader who can analyze market trends, collaborate with cross-functional teams, and drive initiatives that enhance our product offerings. If you thrive in a fast-paced environment and are eager to make an impact, we want to hear from you!

As a Sales Manager specializing in termite control, you will play a pivotal role in our efforts to ensure safe and effective pest management. Your responsibilities will include:Overseeing and managing inventory levels while procuring necessary supplies.Assessing and determining the most suitable termite treatment solutions for clients.Completing invoices and requisite documentation post-service delivery.Coordinating with clients and internal teams to schedule service appointments efficiently.Accurately mixing chemicals tailored to the size of infested areas.Promoting additional company services and identifying potential upsell opportunities.Adhering strictly to safety protocols and label instructions.Conducting inspections to identify potential pest issues in various locations.

We are seeking a dynamic and experienced Senior Executive in Virtual Account Management to join our team at Delivery Hero. In this role, you will be responsible for overseeing our virtual account operations, ensuring optimal customer engagement and satisfaction. You will work closely with cross-functional teams to develop strategies that enhance our service delivery while driving revenue growth.

As the Risk and Fraud Manager at Delivery Hero, you will play a crucial role in safeguarding our operations against fraud and mitigating risks. You will lead a dynamic team focused on developing and implementing robust risk management strategies, ensuring the integrity of our services.Your expertise will be vital in analyzing data trends, identifying vulnerabilities, and designing effective fraud prevention measures. Collaborating closely with cross-functional teams, you will enhance our systems to improve operational efficiency and customer trust.

Join metromakro as an E-Commerce Manager and take charge of our online retail strategy! In this pivotal role, you will lead the development and execution of innovative e-commerce initiatives that enhance customer engagement and drive sales growth. Your expertise will guide the team in optimizing product listings, managing digital marketing campaigns, and analyzing performance metrics to ensure our e-commerce platform remains competitive and user-friendly.