Customer Support Representative at Tajir | Lahore

Join Our Team as a Customer Support RepresentativeTajir is revolutionizing the way stores acquire inventory. With our innovative Tajir app, retail outlets can place orders at their convenience, enjoy swift on-demand delivery, and access the widest variety of products available in the market. We streamline a process that traditionally took hours into mere min…

About TajirTajir revolutionizes the way stores procure inventory. With the Tajir app, retailers can place orders at their convenience, enjoy on-demand delivery, and choose from an extensive range of products. By offering transparent pricing and competitive rates, Tajir simplifies a process that previously consumed hours each week into mere minutes.For brands, Tajir guarantees consistent product availability in stores, enabling them to achieve higher-margin sales without any additional investment.Since our inception, we have proudly become Pakistan's first Y Combinator-backed company, successfully secured seed funding, and additional investments from Kleiner Perkins, while serving over 100,000 stores.Tajir empowers stores to save money and increase sales. Our mission is to provide every store in Pakistan with the essential services it requires to thrive.

Are you passionate about creating impactful marketing strategies from the ground up? If you thrive on solving real-world challenges at scale, we want you on our team.As the Marketing Lead at Tajir, you will be instrumental in building and enhancing the marketing framework for Pakistan's most rapidly expanding B2B commerce platform tailored for kiryana stores. Your efforts will directly shape how retailers discover, engage with, and trust Tajir, significantly influencing our growth across various cities.Tajir revolutionizes the inventory purchasing process for stores, allowing them to order through our app at their convenience, benefiting from on-demand delivery, and accessing a vast range of products at competitive prices. This innovation streamlines a process that previously consumed hours each week into just a few minutes.For brands, Tajir guarantees consistent product availability at stores, enabling higher margin sales without any extra investment. Since our inception, we have proudly become Pakistan's first Y Combinator-funded company, secured seed and follow-on funding from Kleiner Perkins, and served over 100,000 stores.Our mission is to empower every store in Pakistan with the essential services needed for growth.

About TajirTajir is revolutionizing the way retail stores manage their inventory. With the Tajir app, stores can seamlessly place orders at their convenience, benefit from on-demand delivery, and have access to an extensive array of products. Our competitive pricing model transforms a process that traditionally consumed hours each week into a matter of minutes.For brands, Tajir guarantees consistent product availability in stores, allowing them to achieve higher profit margins without extra investments.Since our inception, we proudly became the first Pakistani startup to be funded by Y Combinator, securing seed funding and additional investments from Kleiner Perkins, while serving over 100,000 stores.Our mission at Tajir is to empower every store in Pakistan with the essential tools and services required for growth.

Become a vital part of the leading category management team in the industry, dedicated to ensuring every kiryana store is consistently stocked and revitalized every day. If you are passionate about this mission, we encourage you to apply!About TajirTajir is revolutionizing the way stores procure inventory. With the Tajir app, retailers can place orders at their convenience, enjoy on-demand delivery, and access an extensive range of products. Our transparent pricing model streamlines a process that previously consumed hours each week into mere minutes.For brands, Tajir guarantees consistent product availability in stores, allowing for higher-margin sales without additional investment.Since our inception, we have proudly become the first Pakistani company funded by Y Combinator, securing seed funding and additional investment from Kleiner Perkins, while serving a network of over 100,000 stores.Our goal is to empower every store in Pakistan with the essential services they need to thrive and expand.

Are you passionate about building great teams and fostering a vibrant workplace culture? As the HR Lead at Tajir, you will play a pivotal role in shaping the HR landscape of our rapidly growing company. From recruitment and employee engagement to performance management and cultural development, you will oversee the entire HR spectrum. If you thrive in a fast-paced environment and are eager to make a significant impact, this role is perfect for you.In this position, you will lead a dynamic team that supports all employees, from warehouse staff to core and support departments. You will create systems and experiences that promote fairness, growth, and a strong sense of belonging for everyone at Tajir.About TajirTajir is revolutionizing the way stores purchase inventory. Through the innovative Tajir app, retailers can place orders at their convenience, enjoy on-demand delivery, and access a vast selection of products. With transparent pricing and competitive rates, Tajir streamlines a previously time-consuming process into just minutes.For brands, Tajir provides reliable stock availability in stores, enabling higher-margin sales without additional investments.Since our inception, we have become the first Pakistani company funded by Y Combinator, securing seed capital and subsequent investment from Kleiner Perkins, while successfully serving over 100,000 stores.Our mission is to empower every store in Pakistan with the essential services needed to thrive and grow.

Join our dynamic team at Tajir as an Assistant Manager of Taxation. In this pivotal role, you will assist in managing tax compliance and planning for our organization, ensuring adherence to all relevant regulations.Your responsibilities will include supporting tax audits, preparing necessary documentation, and providing strategic tax advice to senior management. If you are passionate about taxation and wish to advance your career in a supportive environment, we invite you to apply.

Join Our Team as a Customer Support Specialist!At Burq, we are on a mission to transform the delivery landscape by simplifying complex logistics into efficient, user-friendly solutions. As we expand our horizons, we invite you to be part of a team that is shaping the future of logistics and empowering partners across the globe.Recognized as one of Fast Company’s Best Workplaces for Innovators and a 2025 Inc. Magazine Power Partner, Burq is backed by notable Silicon Valley investors including Bill Gates and Jeff Bezos. We pride ourselves on our diverse and talented team, where every individual can make a significant impact.As a Customer Support Specialist, you will:Provide timely and accurate responses to customer inquiries through phone, email, or chat.Identify customer needs and guide them in utilizing specific features effectively.Analyze and document product issues, ensuring they are communicated to the appropriate teams.Maintain our internal databases with relevant technical issues and customer interactions.Monitor and address customer complaints on social media platforms.Collaborate with team members to share feature requests and develop effective workarounds.Keep customers informed about new features and updates.Follow up with customers to ensure their issues are thoroughly resolved.

Join Educative, where we empower developers with a unique learning experience through our pre-configured interactive environments. Our platform allows learners to immediately apply their skills without the hassle of additional setup on their machines. With engaging courses that incorporate quizzes and coding challenges, learners can deploy their test code and see their creations come to life, far surpassing traditional video-based learning methods.As a Product Manager, you will collaborate with a dedicated team of product managers to expand our reach from 2 million developers and grow our enterprise customer base to hundreds of organizations. You will work directly alongside the co-founders of Educative, presenting a unique opportunity to shape the product vision for a V1 product that has already found product-market fit, focusing on scaling to revolutionize how developers learn new technologies in this decade.This role allows for individual contribution while providing the freedom to think strategically and make data-driven decisions that significantly enhance customer experience and drive business impact. We are looking for a self-starter who is passionate about building a world-class service, adaptable, and committed. You will play a critical role in shaping company strategy in a dynamic environment, with ample opportunities to influence key decisions across various stakeholders including Sales, Marketing, Content, and Engineering.

About AdalFiAdalFi stands out as the leading provider of Lending Infrastructure in Pakistan. Our innovative Digital Lending Platform has facilitated over $75 Million in loans for consumers and SMEs throughout the country. Powered by an advanced AI-Driven Credit Scoring Model, we have successfully assessed creditworthiness for more than 30 million individuals and businesses. Collaborating with 17 banks, we are on a trajectory of rapid growth, working towards our mission of providing accessible and fair credit to billions of people globally. Join us on this exciting journey!Your Role:As we expand rapidly, this is an exceptional opportunity to join AdalFi's Growth Team as our inaugural Creative Designer.What does growth mean for us?Last year, we saw our cumulative Key Performance Indicators triple.This year, we are on track to surpass last year’s figures significantly.You will play a pivotal role in defining our visual identity and supporting cross-functional teams across the organization.Key Responsibilities:Take ownership of and contribute to the visual identity of AdalFi across various digital and physical platforms.Refine and enhance the design of our website, focusing on iconography, visual components, standard imagery, and branding elements.Develop and implement organic marketing campaigns on social media and via email targeting B2B clients.Collaborate directly with clients to produce marketing collateral for product launches and expansion initiatives.Support Sales Teams and Executives by creating resources that enhance operational efficiency.Qualifications & Experience:Essential Requirements:A remarkable design portfolio showcasing your creative prowess.Timeliness is crucial – we value everyone’s time.Excellent communication skills are vital as this role involves direct client interaction.Be responsive – timely communication with customers and team members is expected.A self-motivated attitude – we are a fast-paced startup, and independence is essential.

About AdalFi:AdalFi stands as the leading provider of Lending Infrastructure in Pakistan. Our innovative Digital Lending Platform has facilitated over $75 million in loans for both consumers and small to medium-sized enterprises across the nation. Powered by an advanced AI-driven Credit Scoring Model, our platform has assessed over 30 million individuals and businesses. With partnerships established with 17 banks, we are poised for continued expansion. Our mission is to democratize access to affordable and fair credit for billions globally. Join us in this transformative journey.The Opportunity:Be part of AdalFi's rapid growth phase—experience building a unicorn from its inception.Join the Growth Team as a pioneering marketer.Depending on your performance, you may have the opportunity to lead our entire marketing function.Enjoy complete autonomy to execute, test, and refine marketing strategies.Report directly to the Head of Growth & Marketing.Key Responsibilities:Create brand awareness for AdalFi across key markets.Capture demand and streamline the process for Sales Handoff.Execute a blend of digital and traditional marketing initiatives.Define, prioritize, and implement the marketing strategy—only apply if you can deliver on your proposals.Develop marketing collateral to support Sales, Growth, and Customer Success teams.Enhance partner engagement and craft communications to support the Growth Team.Collaborate closely with the sales team to identify gaps in the current sales process and drive improvements.Generate new growth opportunities through initiatives such as webinars, blogs, organic social content, and paid social strategies.Required Skills & Experience:Proven success in delivering measurable outcomes through effective marketing strategies.Punctuality is key—respect for time is essential in our culture.Exceptional communication skills are a must; this role will be customer-facing.Ability to work autonomously and collaboratively within a team to achieve business objectives.

About AdalFi:AdalFi stands as the leading provider of Lending Infrastructure in Pakistan. Our cutting-edge Digital Lending Platform has facilitated over $75 million in lending for both consumers and SMEs throughout the nation. Powered by an advanced, AI-driven Credit Scoring Model, our platform has evaluated more than 30 million individuals and businesses across Pakistan. We have established partnerships with 17 banks and continue to expand our reach. Our mission is to democratize access to affordable and fair credit for billions worldwide. Join us on this transformative journey.The Opportunity:AdalFi is experiencing explosive growth – join us now to be part of building a unicorn from the ground up.What does this rapid growth look like?Last year, we TRIPLED our cumulative, all-time KPIs.This year, we are on track to triple last year’s figures again.Become a founding member of our Growth Team.Enjoy complete autonomy to execute, test, and iterate marketing strategies.Report directly to the Head of Growth.Key Responsibilities:Implement and refine daily retention and acquisition campaigns across a variety of channels.Discover new channels for growth and manage the pipeline to launch them.Collaborate closely with partners to uncover new growth opportunities.Conduct site visits with partners to activate user engagement and growth.Identify challenges within products and collaborate with product and engineering teams to prioritize and resolve issues.Directly influence product development by pinpointing areas for enhancing user experience.Conduct user research and interviews, assisting marketing in creating effective collateral.Required Skills & Experience:Soft Skills:Punctuality is a must – we value everyone’s time and expect you to do the same.Exceptional communication skills are essential, as this role involves direct interaction with customers.

Key ResponsibilitiesWe are seeking a dedicated Business Analyst (BA) to act as a crucial link between our clients and project teams. The primary responsibilities of the BA include, but are not limited to:1. Actively engage with clients to gather and analyze business requirements.2. Convert business needs into data-driven and AI-enhanced use cases.3. Collaborate with technical leads and subject matter experts to design data architectures.4. Partner with data engineers to align data architectures with business objectives.5. Collaborate with data modelers to create conceptual, logical, and physical data models.6. Work alongside data scientists to implement AI-driven use cases.7. Support quality assurance engineers to ensure effective testing of data architectures.8. Facilitate scrum ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives.9. Assist in monitoring project progress and taking necessary corrective actions as needed.10. Provide regular status updates to clients and business stakeholders.11. Aid in user acceptance testing to secure formal approval of project deliverables.12. Document user manuals, training materials, and other project artifacts as required.

Join Rapidsilicon as a Technical Recruiter and play a pivotal role in shaping our workforce. We are seeking an enthusiastic professional who is passionate about connecting talented individuals with innovative technology companies. You will be responsible for sourcing, interviewing, and placing candidates in technical roles that align with their expertise and career aspirations.

Join our dynamic Talent Acquisition team as a Technical Recruiter and play a pivotal role in expanding our IT workforce. Your primary responsibilities will include sourcing, screening, and presenting a curated list of qualified candidates for diverse technical positions. You will engage with potential candidates both online and offline to enhance our employer brand, streamline our hiring process, and ensure we attract top-tier talent. Your ultimate goal will be to cultivate a robust pipeline of tech talent and assist in hiring and retaining exceptional professionals for our IT roles.Key ResponsibilitiesIdentify and source potential candidates on specialized platforms such as Stack Overflow and GitHub.Evaluate technical resumes by parsing specialized skills and qualifications.Conduct pre-screening calls to assess applicants’ capabilities and fit.Interview candidates using a blend of techniques including structured interviews, technical assessments, and behavioral inquiries.Collaborate with IT team leaders to anticipate departmental objectives and hiring needs.Create and dispatch tailored recruiting emails showcasing current job openings to passive candidates.Manage the end-to-end recruitment process.Facilitate onboarding for new employees.Enhance the company’s reputation as a desirable workplace.Perform job and task analyses to document job responsibilities and requirements.Stay updated with the latest technological trends and products.

About UsAt Atheneum, we empower our clients to gain insights into the business landscapes of tomorrow. Our mission is to cultivate the world's most engaged expert community to share invaluable knowledge with our clients. As we embark on a phase of rapid expansion, we seek passionate individuals eager to contribute to the future of knowledge.What We OfferLeading organizations across diverse sectors, particularly Management Consulting and Life Sciences, rely on Atheneum to connect with the world’s foremost professionals. Through expert interviews and surveys, we unveil unique insights that shape business strategies—such as forecasting the evolution of emerging technologies or identifying groundbreaking treatments in healthcare.Key InsightsWe are NOT a Consultancy – Consultancies utilize our services.We are NOT a Market Research Company – We provide Expert Backed Research.We are NOT a Recruitment Agency – Our focus is on enabling market experts to share their knowledge with clients.WE ARE A LEADING GLOBAL EXPERT NETWORKRole OverviewAs an Associate, your primary role will be to facilitate connections between our clients and experts. Your responsibilities will include:Client Needs Assessment: Develop a thorough understanding of client requirements and identify suitable experts to fulfill those needs.Expert Sourcing and Onboarding: Identify and onboard experts for specific projects while ensuring their availability for future engagements.Effective Communication: Enhance your communication and outreach skills through methods like cold calling and emailing.Adaptability: Thrive in a dynamic environment that demands quick responses and agility.Client Satisfaction: Deliver an outstanding client experience by providing thoughtful expert recommendations and adopting a proactive, solutions-oriented mindset.Process Mastery: Understand and implement Atheneum's core client delivery processes consistently in your daily tasks.Ideal Candidate ProfileWe invite applications from motivated individuals looking for a corporate career with accelerated growth. We seek driven, collaborative, resilient, and curious candidates with excellent communication skills. Proficiency in one or more additional European languages is highly valued.

Facilitate the complete recruitment and onboarding process for new employees.Ensure accurate maintenance of employee records and HR documentation.Assist in managing attendance and leave records efficiently.Contribute to organizing various employee engagement initiatives.Support the implementation of HR policies and procedures.Address daily HR operations and respond to employee inquiries.Generate basic HR reports as needed.

Key Responsibilities:• As a Product Designer, your core mission is to champion the customer experience (CX).• You will diligently analyze customer pain points and strive to enhance the CX to be more effective, enjoyable, and accessible.• Collaboration across teams is essential; you will coordinate with product managers to incorporate customer insights and align with the product roadmap, working closely with engineering to implement designs and solutions.• Define design specifications based on insights gathered from internal teams and user research.• Develop concepts and wireframes, delivering high-quality designs and prototypes through rigorous testing, experimentation, and development.• Articulate and defend your design concepts to cross-functional teams and senior leadership.• Adhere to an existing design system while exercising creativity to advance its evolution.• Continuously contribute innovative, impactful ideas and elevate the design standards at Educative.Qualifications:• Minimum of 3 years of experience in Product Design, preferably with complex or enterprise-level software.• A degree in Visual Communication Design, User Experience, Fine Arts, Interaction Design, or Computer Science with a focus on Human-Computer Interaction, or equivalent practical experience.• Proficient in UX research methodologies, with the ability to collect and analyze both qualitative and quantitative feedback.• Demonstrated expertise in all stages of the design process, including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.• Strong visual design sensibility and a collaborative spirit to support fellow designers.• Proven ability to work effectively with cross-functional teams.• A diverse portfolio that highlights your advanced interaction and visual design capabilities.• A strong passion for design, with a tendency to challenge the status quo and seek continuous improvement.• Exceptional creative problem-solving abilities.• Outstanding documentation, presentation, and communication skills, allowing you to clearly convey your design vision and rationale to diverse audiences, from peers to executives.

AdalFi is at the forefront of transforming digital lending in Pakistan, leveraging cutting-edge technology to streamline financial solutions. Our innovative credit infrastructure empowers banks to make instantaneous, automated lending decisions, utilizing advanced data science, machine learning, and artificial intelligence.We are seeking a dynamic and results-oriented Senior Recruitment Specialist to join our team. The ideal candidate will possess over 4 years of comprehensive recruitment experience, ideally within the Software and IT sectors. Proficiency in Applicant Tracking Systems (ATS) and LinkedIn Recruiter tools is essential, along with a demonstrated ability to attract and secure top talent in a rapidly evolving environment.Key Responsibilities:Oversee the complete recruitment lifecycle for both technical and non-technical positions, including job postings, candidate sourcing, screening, interviewing, and offer management.Utilize LinkedIn Recruiter tools, job boards, social media, and internal databases to effectively source candidates.Ensure accurate and current candidate pipelines and recruitment workflows within the ATS.Collaborate closely with hiring managers and technical leads to comprehend hiring requirements and craft tailored sourcing strategies.Conduct initial screenings and coordinate interviews, delivering timely feedback to ensure a seamless hiring process.Regularly monitor and report recruitment metrics to the HR team and leadership.Qualifications:Bachelor's or Master's degree in a relevant discipline.A minimum of 3 years of substantial recruitment experience, preferably in a Software or IT environment.Demonstrated experience with LinkedIn Recruiter tools for candidate sourcing and engagement.Strong familiarity with ATS platforms and recruitment workflow management.Exceptional communication, interpersonal, and stakeholder management skills.

Role overview Speechify seeks a Platform Software Engineer based in Lahore, Pakistan. The position centers on developing and refining the foundational systems behind Speechify’s products. The team’s work aims to boost platform performance and scalability. Reliable, seamless service for users depends on these efforts. What you will do Build and enhance core platform systems Collaborate with teammates to improve system performance Contribute to efforts that make the platform more scalable and dependable