Technical Documentation Specialist

Join Inbox Business Technologies as a meticulous Technical Documentation Specialist, where you will be responsible for crafting precise, organized, and standardized documentation for Jira Service Management and ITSM implementations. You will collaborate with consultants, quality assurance teams, and delivery stakeholders to ensure that all configurations, workflows, and architectural decisions are meticulously documented in accordance with ITSM best practices.

Join Educative, a rapidly expanding platform dedicated to connecting millions of developers globally. We specialize in providing interactive text-based courses that cover a wide range of topics in computer science, cloud computing, and cutting-edge technologies.Our students depend on us to design captivating courses that enhance their skills, help them secure better job opportunities, or simply allow them to enjoy the learning experience.With ambitious aspirations for our course offerings, we are looking for talented individuals like you!As a Technical Content Engineer (TCE), you will excel in simplifying complex subjects for your audience. You will be responsible for creating engaging technical content and collaborating with subject matter experts to develop courses on our platform.

Lead the design, configuration, integration, and implementation of cutting-edge process control solutions across diverse industries.Create and refine P&IDs and loop descriptions for various plants, processes, and equipment.Draft comprehensive User Requirement Specifications tailored to client needs.Develop detailed software and hardware design specifications.Design, code, test, and document PLC, DCS, and HMI software to ensure optimal performance.Establish control system validation and testing protocols to guarantee reliability.Specify and procure process instrumentation and essential electrical components including PLCs, DCSs, and drives.Design and develop electrical and control panel schematics.Prepare detailed scope of supply documents for automation projects.Assist in estimating man-hours required for successful project completion.Oversee and manage assigned automation projects to ensure timely delivery.Monitor project progress and address any emerging issues.Perform on-site installation, testing, and commissioning of control systems.Provide training for operators and engineers on the use of control systems.

Job Overview:As a Technical Project Manager at creativechaos, you will play a critical role in orchestrating project planning and management for key initiatives within our organization. Your expertise will ensure that projects are delivered on time, within budget, and align with specified requirements. You will serve as the primary subject matter expert on technology-related issues.Key Responsibilities: Oversee projects from initiation to completion, ensuring alignment with established standards of scope, budget, and timelines. Craft comprehensive project plans that align client needs with company objectives, coordinating efforts among various managers and technical teams throughout all project phases, from conception to launch. Continuously track project milestones and deliverables, providing detailed reports on progress and measurable outcomes. Engage proactively with all stakeholders to foster collaboration, identify challenges, devise solutions, and enhance operational efficiency. Evaluate project economics, offering actionable insights related to cost-benefit analysis and return on investment. Assess proposed changes to project plans, facilitating discussions with stakeholders to approve and implement beneficial adjustments. Lead and support the analysis, design, and development of mobile and web applications. Utilize Agile methodologies to ensure high-quality project delivery within set timelines. Manage and mentor a diverse team of software developers, QA analysts, and designers. Anticipate future project needs through direct communication with clients and staying informed about industry trends.

Join Rapidsilicon as a Technical Recruiter and play a pivotal role in shaping our workforce. We are seeking an enthusiastic professional who is passionate about connecting talented individuals with innovative technology companies. You will be responsible for sourcing, interviewing, and placing candidates in technical roles that align with their expertise and career aspirations.

Join our dynamic Talent Acquisition team as a Technical Recruiter and play a pivotal role in expanding our IT workforce. Your primary responsibilities will include sourcing, screening, and presenting a curated list of qualified candidates for diverse technical positions. You will engage with potential candidates both online and offline to enhance our employer brand, streamline our hiring process, and ensure we attract top-tier talent. Your ultimate goal will be to cultivate a robust pipeline of tech talent and assist in hiring and retaining exceptional professionals for our IT roles.Key ResponsibilitiesIdentify and source potential candidates on specialized platforms such as Stack Overflow and GitHub.Evaluate technical resumes by parsing specialized skills and qualifications.Conduct pre-screening calls to assess applicants’ capabilities and fit.Interview candidates using a blend of techniques including structured interviews, technical assessments, and behavioral inquiries.Collaborate with IT team leaders to anticipate departmental objectives and hiring needs.Create and dispatch tailored recruiting emails showcasing current job openings to passive candidates.Manage the end-to-end recruitment process.Facilitate onboarding for new employees.Enhance the company’s reputation as a desirable workplace.Perform job and task analyses to document job responsibilities and requirements.Stay updated with the latest technological trends and products.

We are seeking a skilled Associate Technical Project Manager with 3-5 years of experience to facilitate the successful delivery of software projects. In this role, you will manage tasks, support Agile processes, and serve as a crucial link between business requirements and technical execution. Candidates should possess a blend of hands-on software development experience, a solid understanding of Agile methodologies, and the ability to transform business needs into clear, actionable user stories.Key Responsibilities:Oversee the complete project lifecycle, including planning, execution, tracking, and final delivery.Assist senior project managers in coordinating timelines, dependencies, and resource allocations.Facilitate Agile ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives.Monitor project progress, identify risks, and communicate updates to stakeholders effectively.Ensure adherence to Agile best practices across teams.Maintain comprehensive project documentation and artifacts.Collaboration:Work closely with stakeholders to gather, analyze, and document business requirements.Convert requirements into clear, concise, and testable user stories, use cases, and acceptance criteria.Collaborate effectively with developers and QA teams to ensure a shared understanding of features and deliverables.Prioritize and manage the product backlog in alignment with business objectives.Act as a liaison between technical teams and business users to ensure smooth communication and alignment.

Position Overview:As a Systems Engineer Level II at Prime System, you will play a vital role in delivering exceptional technical support and innovative solutions to our clients. This position carries significant responsibility, requiring you to troubleshoot intricate issues, implement effective solutions, and collaborate seamlessly with both clients and internal teams.Primary Responsibilities:Deliver advanced technical support to clients, resolving complex hardware, software, and network challenges.Efficiently troubleshoot and resolve escalated incidents and service requests.Provide on-site support at client locations when necessary.Take a leadership role in monitoring and managing client IT infrastructure, ensuring peak performance and reliability.Implement and oversee regular maintenance tasks, updates, and system optimizations.Lead initiatives to resolve challenging IT incidents, document root causes, and implement preventive strategies.Guide and mentor Level I engineers in troubleshooting and resolution techniques.Maintain detailed documentation of client environments, configurations, and support procedures.Contribute actively to the creation of knowledge base articles and training materials.Engage directly with clients to understand their technical requirements and deliver proactive solutions.Communicate effectively with clients, providing status updates, technical insights, and recommendations.Perform additional duties as assigned by management to enhance organizational success.Troubleshoot complex issues within the M365 ecosystem, addressing technical challenges related to M365 services such as Outlook, Teams, SharePoint, OneDrive, and Office applications.Utilize PowerShell to automate repetitive tasks like bulk user management, mailbox configuration, and M365 usage and security reporting.Assist with M365 Security Center responsibilities, including detecting suspicious activities, responding to alerts, and enforcing data loss prevention (DLP) policies.Manage user identities via EntraID, including advanced tasks like role assignments, multi-factor authentication (MFA), and conditional access policies.Handle intricate user permissions for SharePoint, Teams, and other M365 applications involving multiple access control levels or troubleshooting group-based permission issues.Create, update, and remove user accounts, including license assignments and permission configurations.

As a Senior Technical Content Engineer (TCE) at Educative, you will leverage your expertise to demystify complex technical concepts for learners. You will be responsible for crafting engaging technical content and collaborating with subject matter experts to design high-quality courses tailored for Educative's diverse learner base.Your core responsibilities include:Course Development:• Conduct in-depth research, plan, and develop interactive, text-based courses complete with hands-on programming projects aimed at engineering audiences.• Critically evaluate courses produced by peers to ensure they meet Educative's editorial and technical standards; provide constructive feedback in a clear and respectful manner.• Stay updated on technical advancements to inform course strategy and ensure that content aligns with learner needs.Platform Expertise:• Build deep knowledge of Educative's platform capabilities to effectively create courses and assist both internal and external authors in maximizing platform features.• Propose product enhancements and features, and support their prioritization, design, and implementation.Team Development:• Engage in team building initiatives, including recruiting campus and experienced hires, mentoring new team members, and leading training sessions.

Job Title: Billing SpecialistWorking Hours: 8 AM-5 PM EST (Onsite)Location: Lahore/IslamabadPosition Overview: The Billing Specialist is tasked with the essential duty of preparing and processing client invoices in strict accordance with contractual agreements. This role is pivotal in ensuring timely billing, addressing billing discrepancies, and maintaining accurate billing records while providing outstanding support to both internal and external clients. The Billing Specialist is integral to the smooth operation of accurate and efficient billing processes.Key Responsibilities:Contract Review: Scrutinize contractual agreements to ascertain billing terms, payment schedules, and invoicing requirements.Invoice Creation: Generate and dispatch invoices to clients based on the billing terms specified in contracts.Invoice Accuracy: Ensure that all invoices are precise, dispatched on time, and adhere to accounting standards and regulations, including ancillary charges outside the signed contract.Billing Schedule Management: Oversee billing schedules for contractual agreements, ensuring timely invoice dispatch and payment receipt as per contract stipulations.Discrepancy Resolution: Address any billing discrepancies or disputes with clients, collaborating with internal teams and external stakeholders to ensure timely payment.Record Maintenance: Keep accurate billing records for contracts, including invoices, payments received, and any amendments to billing terms or schedules.Financial Reporting Support: Assist in financial reporting, including preparing reports and analyses concerning contractual billing and revenue recognition.Timesheet Management: Maintain accurate and real-time timesheets.Professional Development: Engage in mentoring and seek feedback from peers and superiors.Issue Escalation: Escalate complex issues to senior resources or appropriate teams when necessary.Process Maintenance: Ensure the documentation, processes, and standards are upheld through change management protocols.Product Knowledge: Develop an in-depth understanding of the products and services offered by the company.

Job Title: Accounts Payable SpecialistWork Schedule: American (EST)Work Arrangement: Onsite/HybridWe encourage candidates with relevant experience and fluency in English to apply for this exciting opportunity.Job Overview: As a Senior Accounts Payable Specialist, you will oversee the payment processing function, ensuring that invoices are verified, processed, and payments to vendors and suppliers are executed accurately and on time. This role demands meticulous maintenance of financial records, account reconciliation, resolution of any payment discrepancies, and effective collaboration with both internal teams and external vendors.Key Responsibilities:Adhere to and uphold company standards and processes for predictable outcomes.Manage the entire accounts payable cycle efficiently.Review and process vendor invoices to ensure accuracy and compliance with company policies.Match invoices with purchase orders and receiving documentation for proper authorization.Accurately code and enter invoices into the accounting system.Reconcile vendor statements and address discrepancies.Prepare and execute payment runs, including checks and electronic transfers, while adhering to payment terms.Oversee the approval process of expense reports and credit card transactions.Collaborate with internal departments for necessary approvals and to resolve invoice-related issues.Address and resolve complex inquiries from the accounts payable team.Respond promptly to vendor inquiries and rectify payment discrepancies.Develop metrics to showcase team performance and identify areas for improvement.Assist in month-end and year-end closing activities, including accrual preparation.Maintain organized and accurate accounts payable records and documentation.Stay informed about best practices in accounts payable and changes in accounting regulations.Support Finance leadership in analyzing AP-related data for strategic decisions.Provide mentorship to junior accounts payable specialists.Additional ResponsibilitiesMaintain accurate timekeeping records.Receive constructive feedback from peers and superiors.Escalate complex issues to senior team members as necessary.Participate actively in team meetings and training sessions.

Join Metro Makro as a Category Specialist in Commodities, where you will play a pivotal role in driving our product strategy and ensuring optimal stock levels. This position is ideal for individuals who are passionate about market trends and have a keen analytical mindset.

Pakistan Mobile Communication Limited (PMCL) is hiring a NOC OSS Operations Specialist based in Lahore, Punjab. This position plays a key part in supporting network operations and helping to maintain stable service for customers. Role overview The NOC OSS Operations Specialist monitors network activity using OSS systems, responds to incidents, and assists with troubleshooting. Collaboration with technical teams is frequent to help ensure network reliability. Keeping thorough and accurate records of operational activities is also an important part of this job. What you will do Monitor and manage network operations through OSS systems Respond to incidents and support troubleshooting efforts Work closely with technical teams to ensure network reliability Document operational activities and maintain accurate records Requirements Attention to detail and a strong sense of responsibility Interest in technology and network operations Commitment to maintaining high operational standards

Join Petra Brands as a Retail Operations Specialist and be a vital part of our innovative team dedicated to enhancing consumer experiences. Located in the vibrant Phase 8 DHA, Lahore, we are on a mission to deliver unique and memorable consumer packaged goods across various sectors including party, craft, beauty, personal care, and lifestyle. We pride ourselves on creating products that inspire creativity and connection.In this full-time role, you will report directly to the Operations Manager and work from 4 PM to 1 AM PKT / 5 PM to 2 AM PKT. We are looking for a detail-oriented, proactive, and organized individual with excellent communication skills and an operational mindset.

Role Overview prime-system is hiring a People Experience Specialist for a full-time position based in Lahore, Punjab, Pakistan. This role works from 3:00 PM to 12:00 AM PKT. The People Experience Specialist focuses on building a positive workplace culture, increasing employee engagement, and supporting a healthy work environment. The position plays a key part in shaping employee experiences and aligning HR initiatives with business goals. Main Responsibilities Design and implement employee experience programs across the full employee lifecycle, including onboarding and offboarding. Lead engagement efforts through surveys, feedback channels, and targeted programs to improve satisfaction. Work closely with HR and business leaders to nurture a high-performance, inclusive workplace. Review employee feedback and HR data to spot trends and recommend practical improvements. Oversee onboarding to help new hires integrate smoothly. Support learning, development, and well-being activities. Develop and maintain HR policies, communication strategies, and programs that enhance employee experience. Act as a main contact for employee questions, resolving issues quickly and positively. Organize internal events, recognition programs, and activities to strengthen company culture. Ensure all people experience efforts align with company values and objectives. Requirements Bachelor’s degree in Human Resources, Business Administration, or a related discipline. 3-6 years of experience in HR, employee experience, or organizational development. Strong knowledge of employee engagement, workplace culture, and HR best practices. Excellent communication and interpersonal abilities. Comfort interpreting HR data and feedback with an analytical approach. Familiarity with HR tools, surveys, and engagement platforms is a plus. Ability to manage several initiatives at once and adapt to changing priorities. Location and Schedule Based in Lahore, Pakistan Full-time role Working hours: 3:00 PM – 12:00 AM PKT

Join our dynamic team as a Systems & Digital Operations Specialist. In this role, you will be responsible for optimizing our digital operations and systems to enhance efficiency and drive innovation. You will work closely with cross-functional teams to implement digital solutions that streamline processes and improve user experience.

Join our dynamic team at Metro Makro as a Dairy Category Specialist, where you will play a crucial role in driving our dairy category's success. This position involves managing product selection, pricing strategies, and promotional activities to enhance our dairy offerings. You will collaborate with suppliers and internal teams to ensure optimal product availability and quality.

Join Payoneer as an Account Engagement Specialist in the dynamic APAC region. Your role will involve engaging with clients to enhance their experience and drive satisfaction through tailored solutions. You will be a key point of contact, ensuring clients are leveraging our services effectively to achieve their business goals.

Join Devsinc as a Credit Card Chargeback Specialist, an essential role for managing the complexities of credit card disputes. We are looking for a seasoned professional who possesses extensive knowledge of the credit card network dispute processes and terminology. The ideal candidate will bring 5-10 years of experience from an issuing bank, with a strong preference for those with a background in handling chargebacks within the hospitality sector.Key Responsibilities:● Oversee the complete credit card chargeback lifecycle while adhering to card network regulations.● Lead and mentor a specialized team dedicated to the efficient management of chargeback exceptions.● Enhance our proprietary chargeback automation platform to optimize operational efficiency and accuracy.● Professionally manage customer interactions, ensuring clarity and effective resolution of issues.● Stay abreast of evolving credit card network terms and dispute processes.● Collaborate with various teams to implement improvements focused on increasing automation, utilizing AI tools to boost dispute success rates.● Advise hotel partners on strategies to prevent chargebacks and mitigate financial losses.● Analyze chargeback cases to identify trends and suggest process enhancements.

AdalFi is at the forefront of transforming digital lending in Pakistan, leveraging cutting-edge technology to streamline financial solutions. Our innovative credit infrastructure empowers banks to make instantaneous, automated lending decisions, utilizing advanced data science, machine learning, and artificial intelligence.We are seeking a dynamic and results-oriented Senior Recruitment Specialist to join our team. The ideal candidate will possess over 4 years of comprehensive recruitment experience, ideally within the Software and IT sectors. Proficiency in Applicant Tracking Systems (ATS) and LinkedIn Recruiter tools is essential, along with a demonstrated ability to attract and secure top talent in a rapidly evolving environment.Key Responsibilities:Oversee the complete recruitment lifecycle for both technical and non-technical positions, including job postings, candidate sourcing, screening, interviewing, and offer management.Utilize LinkedIn Recruiter tools, job boards, social media, and internal databases to effectively source candidates.Ensure accurate and current candidate pipelines and recruitment workflows within the ATS.Collaborate closely with hiring managers and technical leads to comprehend hiring requirements and craft tailored sourcing strategies.Conduct initial screenings and coordinate interviews, delivering timely feedback to ensure a seamless hiring process.Regularly monitor and report recruitment metrics to the HR team and leadership.Qualifications:Bachelor's or Master's degree in a relevant discipline.A minimum of 3 years of substantial recruitment experience, preferably in a Software or IT environment.Demonstrated experience with LinkedIn Recruiter tools for candidate sourcing and engagement.Strong familiarity with ATS platforms and recruitment workflow management.Exceptional communication, interpersonal, and stakeholder management skills.