Global IT Operations Technician

Role overview The Global IT Operations Technician at Weave supports and improves the technology systems that power daily work at the Lehi, UT headquarters. This onsite position focuses on troubleshooting, problem-solving, and maintaining a range of technology for staff. Curiosity, eagerness to learn, and a collaborative approach are valued in this team. The role shapes IT workflows and has a direct impact on colleagues' daily experience. Onsite at Weave headquarters in Lehi, Utah Monday to Friday, 10 AM to 6 PM Reports to the IT Servicedesk Manager Main responsibilities Troubleshoot and resolve complex hardware and software issues to minimize downtime for staff Oversee the entire lifecycle of employee laptops, including automated deployment and decommissioning Maintain in-office technology such as conference room equipment, local networks, and shared hardware Identify opportunities to automate repetitive tasks and streamline inventory and ticketing processes Required qualifications Strong understanding of computer hardware and cloud-based software, especially how they interact within a corporate network At least 2 years of experience in an IT environment, including handling urgent requests Skilled at troubleshooting Windows, macOS, and mobile operating systems Effective time management to balance daily support and long-term hardware projects Able to lift equipment and set up workstations as needed Preferred experience Enjoys mentoring and can explain technical concepts in simple terms Over 3 years managing devices with MDM tools such as Iru, Jamf, or Airwatch Experience managing SaaS applications and integrating them into business systems

Join Pattern Inc. as the Director of Sales for Global Named Account Management, where you will lead our strategic sales initiatives targeting major global accounts. This pivotal role involves developing and executing sales strategies, building strong relationships with key clients, and driving revenue growth across diverse markets. You will work closely with cross-functional teams to enhance customer satisfaction and ensure alignment with our business objectives.

About the Role Avetta is hiring a Billing Operations and Systems Manager to strengthen billing processes and guide system oversight. This position is based in Dallas, TX; Houston, TX; or Lehi, UT. What You Will Do Lead a team focused on improving billing operations and system workflows Oversee billing cycles to ensure accuracy and efficiency Identify and implement strategies that streamline processes Deliver insights to support operational growth and success Location Dallas, Texas, United States Houston, Texas, United States Lehi, Utah, United States

Role overview Weave seeks a Director of Payment Operations to guide the payment processing team at its Lehi, UT headquarters. This leadership position manages all aspects of payment operations, with a focus on reliable processing, meeting regulatory standards, and delivering positive customer experiences. Key responsibilities Direct daily payment operations and monitor team performance Ensure compliance with industry regulations and internal company policies Find and implement ways to improve processes for better efficiency Collaborate with teams across the company to strengthen payment solutions Uphold high customer satisfaction throughout all payment activities Requirements Background in leading payment operations or a similar function Strategic thinking and strong problem-solving abilities Proven experience driving operational improvements and efficiency Dedication to compliance and maintaining quality in payment processes

Role overview Nearmap is looking for a Sales Operations Specialist based in Lehi. This role centers on supporting the sales team by improving daily processes and refining how sales data is reported. Collaboration with colleagues in other departments is a key part of the job, all with the goal of boosting efficiency and helping deliver quality aerial imagery and data solutions. What you will do Work closely with teams to streamline sales operations Contribute to more accurate and effective sales reporting Support sales staff as they pursue their targets About nearmap Nearmap delivers high-quality aerial imagery and data solutions to clients across various industries.

Join Slant, an innovative AI Native CRM designed specifically for financial advisors. Our vision is to empower 20 million Americans to secure a prosperous retirement through exceptional financial guidance. As we tackle the shortage of financial advisors in the U.S., we recognize the crucial role that AI-driven solutions play in transforming how advisors connect with their clients.Since our launch in August 2025, Slant has experienced remarkable growth, with over 100 firms migrating to our CRM. We are committed to excellence and strive to create outstanding solutions that truly meet our customers' needs.At Slant, we believe that customer service is paramount. Our Customer Operations Specialists serve as the frontline support for our users, ensuring that each inquiry is met with prompt and effective assistance. Whether it’s guiding clients through data import processes or helping them register for our weekly webinars, we prioritize delivering excellent service.We are seeking passionate Customer Operations Specialists to support our financial advisors in maximizing their use of Slant. Your responsibilities will include:Responding to and guiding customers through their support requests.Collaborating with the Customer Success team on various imports and customer-related tasks.Acting as an advocate for our customers while filtering requests that require escalation to our engineering team.Communicating effectively with both customers and engineers, adapting your language to suit each audience.Gaining expertise in Registered Investment Advisors (RIAs), Required Minimum Distributions (RMDs), compliance, and annual reviews.Working closely with sales and customer success to align on customer expectations and objectives.

Join Vasion as a Customer Success Operations Manager, where you will be integral in driving our mission to facilitate digital transformation through our innovative and affordable SaaS solutions. At Vasion, we pride ourselves on our flexible work environment that supports over 400 employees globally, including our headquarters in St. George, Utah, and offices in the UK, Germany, and Lehi, Utah.Role OverviewAs the operational backbone of our Customer Success (CS) organization, you will play a crucial role as an individual contributor within the CS team. You will manage the systems, data, and processes that empower our Customer Success Managers to provide exceptional customer experiences at scale. You will collaborate across various departments including Product Management, Marketing, Sales, Channel, Business Operations, and Enablement to ensure our CS operations are efficient, measurable, and repeatable.Key ResponsibilitiesCS Tooling & Tech StackOversee the administration, configuration, and optimization of our Customer Success platform.Assess, implement, and integrate new tools that enhance team productivity and customer visibility.Act as the internal subject-matter expert for CS technology, offering training and support to the broader team.Collaborate with Business Operations to guarantee seamless data flow across CRM and CS tech stack.Data, Reporting & AnalyticsWork with the Business Intelligence team to create and maintain dashboards and reports that highlight key CS metrics such as NRR, health scores, and engagement trends.Convert data into actionable insights for CS leadership to guide strategy and resource allocation.Establish a robust data governance framework to ensure accuracy and reliability in CS reporting.Conduct ad hoc analyses to understand churn drivers, expansion patterns, and customer behaviors.Collaborate with the GTM Compensation team on plan design and implementation.Customer Onboarding & Playbook DesignDesign, document, and refine scalable onboarding programs and customer journey playbooks.Work with CS Managers to identify gaps in the customer experience and develop operational solutions.Create and maintain a comprehensive CS playbook library that addresses key customer interactions including onboarding, QBRs, escalations, expansions, and renewals.Partner with Enablement or L&D to ensure playbooks are effectively adopted and executed by the team.Provide internal enablement and best practices.Renewals & Churn ForecastingDevelop and maintain a renewals forecasting model to provide leadership with visibility into upcoming renewals and associated risks.Create early-warning systems utilizing health score data, usage signals, and engagement trends to identify at-risk accounts.Support the overall customer success strategy through data-driven insights.

Are you passionate about data, committed to partner success, and eager to make a significant impact? If you thrive in a fast-paced environment and possess a blend of entrepreneurial spirit and analytical acumen, we invite you to join Pattern! Your expertise will help propel one of the fastest-growing companies in the United States to new heights.At Pattern, we specialize in accelerating brands on global ecommerce platforms through our innovative proprietary technology and artificial intelligence. By harnessing over 46 trillion data points and utilizing advanced machine learning models, we optimize and automate every aspect of ecommerce growth for global brands. This includes advertising, content management, logistics, fulfillment, pricing strategies, forecasting, and customer service. Hundreds of leading global brands rely on Pattern’s ecommerce acceleration platform daily to achieve profitable revenue growth across more than 60 international marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. For more information, please visit pattern.com or contact us via email at press@pattern.com.Recognized as one of North America's fastest-growing tech companies by Deloitte and hailed as one of the best-led companies by Inc., Pattern prioritizes employee experience at the core of our business model. We have also been acknowledged as one of Newsweek’s Global Most Loved Workplaces®.We are seeking a Vice President of International to spearhead and enhance our international business strategy, operational framework, and financial performance. This pivotal role will collaborate closely with senior leadership globally to drive cross-functional alignment and profitability across all international markets. This is a full-time position with a hybrid work schedule based in Lehi, Utah.

At Commure, we are dedicated to revolutionizing the healthcare landscape. Our mission is to simplify healthcare delivery, creating an unparalleled experience for both providers and patients. Our expansive suite of AI-driven solutions includes ambient AI for clinical documentation, provider copilots, autonomous coding, and robust revenue cycle management systems, all designed to empower healthcare professionals to focus on what truly matters: delivering exceptional patient care.With healthcare being a $4.5 trillion industry, where over $500 billion is spent annually on administration, Commure is leading the charge for transformation. We support over 500,000 clinicians across numerous care sites nationwide, processing more than $10 billion through our systems and facilitating over 100 million patient interactions. As we prepare for exciting new product launches and expand into additional care segments, our vision is to evolve from an innovative startup to the benchmark for excellence in the healthcare industry.Recently recognized in Fortune’s Future 50 list for 2025, we are backed by top-tier investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, and Greenoaks Capital. With over 300% year-over-year growth over the last two years, we are just getting started. Join us in harnessing the power of AI to reshape the future of healthcare.

Pattern is a technology company that supports brands in global ecommerce. The platform covers advertising, content management, logistics, fulfillment, pricing, forecasting, and customer service. Pattern works with data from over 66 trillion points and supports brands on more than 60 marketplaces, such as Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. More information is available at pattern.com or by emailing press@pattern.com. The company has received recognition from Deloitte as one of North America's fastest-growing tech companies. Inc. has named Pattern among the best-led companies, and Newsweek has included it in its Global Most Loved Workplaces® list. Role overview The Operations Finance Manager supports Pattern’s financial growth by partnering with teams across the organization. This role works closely with colleagues at all levels and reports directly to the Director of Operations Finance. The position is full-time, based in Lehi, Utah, and follows a hybrid work schedule.

SmithRx is a health technology company working to improve Pharmacy Benefit Management across the United States. Since 2016, the team has developed a drug acquisition platform that combines advanced technology, cost-saving strategies, and dedicated customer service. The platform serves hundreds of thousands of members nationwide. The company values a mission-driven and collaborative culture. Employees are encouraged to drive meaningful change in healthcare while working together toward shared goals. SmithRx operates by three core values: integrity, courage, and collaboration. Role overview The Sales Operations & Enablement Coordinator plays a central role in connecting Sales, Marketing, and Leadership teams at SmithRx. This position supports the Chief Sales Officer, assists with Business Development outreach, and manages day-to-day Sales Operations. The coordinator also organizes activities for the Enterprise and Senior Vice President of SMB sales, maintains Salesforce data, and helps advance high-value prospects through the sales process following key events. Key responsibilities Pipeline management: Oversee and update weekly debrief forms in Google Drive and Salesforce each Monday to ensure deal transparency. Accountability: Serve as a project manager for VP-level leaders by tracking account updates and deal milestones, ensuring all changes are recorded in Salesforce. CRM data integrity: Support the creation and maintenance of Salesforce reports for Enterprise prospects, accounts, and opportunities.

At Leland, we are dedicated to unlocking human potential by making expertise globally accessible. Our platform connects individuals with coaching, content, and courses designed to help them reach their most ambitious educational and career aspirations. Since our inception in 2021, we have empowered tens of thousands of people, raised $19 million from esteemed investors, and established ourselves as the leading provider in educational and career coaching.We are currently seeking a motivated intern to assist in the recruitment of top-tier coaches and experts across various categories within Leland. In this role, you will spearhead outreach initiatives, experiment with innovative sourcing strategies, and support coaches throughout the entire onboarding process. If you are enthusiastic about joining a rapidly growing startup, fostering meaningful relationships, and helping others achieve their goals through shared expertise, we would be thrilled to connect with you.

Are you passionate about data and dedicated to ensuring partner success? Do you thrive in dynamic environments and possess a keen analytical mindset? Join us at Pattern as an IT Support Technician! Utilize your technical expertise to elevate one of the fastest-growing companies in the U.S. to new heights.At Pattern, we accelerate brands on global e-commerce marketplaces by leveraging cutting-edge technology and artificial intelligence. With access to over 46 trillion data points and advanced machine learning models, we optimize every aspect of e-commerce growth for our clients, including advertising, content management, logistics, pricing strategies, forecasting, and customer service. Major global brands rely on Pattern’s innovative acceleration platform daily to achieve profitable growth across more than 60 marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more about our mission, visit pattern.com or contact us at press@pattern.com.Recognized as one of the fastest-growing tech companies in North America by Deloitte and awarded as one of the best-led companies by Inc., Pattern prioritizes employee experience and has been honored as one of Newsweek’s Global Most Loved Workplaces®.

About Route At Route, we understand that online shopping can become chaotic after clicking the 'order' button. With numerous carrier tracking links, challenges of lost or damaged packages, and the complexities of customer support, shopping can turn into a frustrating chase. That's why we designed Route—to streamline the post-purchase experience for consumers and the brands they adore. Our mission at Route is to revolutionize global commerce. Through our extensive network of millions of Route App users and thousands of merchants, we are simplifying the way consumers track, insure, and discover their favorite products—all in one place—creating a seamless connection between top-notch direct-to-consumer brands and satisfied, loyal customers. Since our inception in 2018, we have embarked on a journey to craft innovative products that empower our customers, all while nurturing a people-centered, values-driven company culture. We invite talented individuals from the e-commerce sector to join us in this exciting adventure. Curious about life at Route? Explore our company culture! The Revenue Operations Team By joining Route's RevOps team, you will be part of a group of inquisitive, driven professionals who believe we are currently shaping the future of revenue operations. We blend a culture that prioritizes people with an unwavering commitment to AI-driven innovation, utilizing tools like Claude to reduce friction, accelerate processes, and make informed decisions throughout the revenue cycle. We don’t just embrace new technology; we strive to maximize its potential beyond conventional expectations. Your Role As a Senior Specialist in Revenue Operations, you will take charge of essential Go-To-Market (GTM) processes encompassing systems, reporting, and sales compensation. You will oversee multi-step workflows involving various stakeholders, translate business requirements into technical specifications, and deliver exceptional results with minimal supervision. This role is high-impact and highly visible, where you will proactively identify potential issues before they escalate into business risks, ensuring our revenue engine operates seamlessly. Key Responsibilities Manage and execute multi-step, cross-functional workflows including forecast hygiene, weekly business review preparation, and compensation processing. Oversee and administer sales compensation programs, providing support in plan design, attainment tracking, target management, and payout calculations. Identify and address potential risks to ensure smooth revenue operations.

Leland connects people with coaching, curated content, and courses to help them reach their educational and career goals. Since launching in 2021, the company has supported tens of thousands of learners, raised $19 million from top investors, and become a leader in educational and career coaching. Role overview The Strategy and Operations Manager, Courses, will drive the planning and execution of Leland’s cohort-based boot camps. These programs cover topics like job recruitment, admissions, test prep, and AI upskilling. The role is based at Leland HQ in Lehi, UT. What you will do Staff and coordinate cohort-based boot camps from start to finish Work closely with coaches on the Leland platform Partner with internal teams to deliver smooth, high-quality learning experiences Support participants as they pursue their academic and professional goals What we are looking for Strong attention to detail Comfort with AI tools and trends Customer-focused mindset Experience thriving in a startup setting Proactive approach to problem solving and execution If developing and delivering standout learning experiences excites you, and you bring an AI-native perspective, Leland welcomes your application.

Join us at Pure Storage, where we are at the forefront of technological innovation, transforming the data storage industry. Here, you will lead with creativity, grow with us, and collaborate with some of the brightest minds in the field.If you are eager to harness endless opportunities and make a significant impact, we invite you to become part of our team.THE ROLEThe Business Systems Analyst, Legal Operations will be responsible for designing, optimizing, and supporting the systems and workflows that drive our global Legal function. This role is pivotal in translating Legal and business objectives into scalable processes, data models, and technological solutions, thereby enhancing productivity, enabling informed decision-making, and promoting responsible automation and AI utilization within the Legal portfolio.You will work closely with the Global Legal Ops & Enablement (GLOE) team, Legal practice groups, Finance, HR, DTG/IT, and external vendors to develop and maintain a cohesive ecosystem (e.g., ServiceNow Legal Service Delivery, CLM/CM, knowledge/AI tools, matter management, e‑billing, and reporting).WHAT YOU'LL DOStrategy & Business PartnershipCollaborate with Legal and business leaders to comprehend goals, challenges, and priorities; convert these into precise system and process requirements.Map comprehensive Legal workflows (intake, triage, self‑service, assignment, execution, closure, and analytics) and pinpoint opportunities for standardization, automation, and risk mitigation.Contribute to shaping the Legal technology roadmap, balancing “run-the-business” enhancements with “change-the-business” initiatives.Solution Design & DeliveryTransform high-level requirements into detailed user stories, process flows, acceptance criteria, and test plans.Collaborate with DTG/IT, vendors, and Legal stakeholders to architect scalable, secure solutions that align with corporate architecture and data governance standards.Assist in configuration and integration efforts across platforms (e.g., ServiceNow, CLM, Salesforce, knowledge/AI tools) alongside technical teams.Manage and execute functional testing, UAT, and defect triage, ensuring the delivery of high-quality releases.Data, Reporting & AnalyticsDevelop and maintain data reports and analytics to support strategic decisions and operational efficiency.

Doka USA is seeking a dedicated Logistics Coordinator to join our Operations team at our Salt Lake City Branch in Lehi, UT. In this vital role, you will ensure timely deliveries of materials to customer job sites while providing essential operational support to the team. This is a full-time, on-site position located in Lehi.Key Responsibilities:Coordinate and ensure adherence to delivery schedules for materials shipped to customer job sites and various Doka branch locations.Oversee load scheduling, order picking, and accuracy of order fulfillment in collaboration with the Branch Yard and/or Operations Manager.Manage the processing of returns in DISCOS, including issuing return numbers and ensuring compliance with documentation and handling protocols for returned materials.Adhere to all loading and unloading procedures, including photographing trucks and verifying proper documentation.Monitor freight costs using Doka’s in-house freight platform and approve invoices for accuracy against original quotes and proof of delivery.Bill and track monthly freight charges for projects.Ensure safe loading and securing of trucks or trailers according to established procedures, adhering to height and weight regulations.Additional Responsibilities:Participate in special projects and company committees as assigned.Support the maintenance of a safe working environment and promote safe working practices.Comply with all company policies, guidelines, and business practices.

Join Entrata as a Deal Desk Analyst II, where you will play a pivotal role in supporting our sales teams by analyzing deal structures, pricing strategies, and ensuring compliance with company policies. Your analytical skills and attention to detail will be crucial in optimizing our sales processes and enhancing profitability.