Key Account Manager (H/F)

As a Key Account Manager (H/F) at Getlink, you will oversee the operational and financial management, as well as the contractual follow-up of one or more railway transport contracts. You will engage in post-sales commercial relationships to facilitate contract renewals and coordinate all necessary internal and external stakeholders throughout this process. M…

Join our team as an Account Manager (H/F) at epsa, where you will play a pivotal role in driving client satisfaction and fostering strong relationships. Your expertise will help manage client accounts effectively, ensuring that their needs are met with tailored solutions and superior service.

Join RTE1 as a dedicated Support for Account Managers and embark on an exciting journey in a dynamic work environment. This role is ideal for individuals looking to enhance their skills in account management while contributing to our team's success. You will assist in various tasks related to client accounts, ensuring high-quality service delivery and client satisfaction.

As part of our expansion, we are seeking a dedicated Digital Accounting Specialist / Customer Success Manager.Position is remote, with travel required within the Northern region.Your MissionReporting to the Customer Success Team Lead within the Sales Department, you will facilitate the activation and adoption of the MEG Premium software for your client portfolio.Focused on customer satisfaction, you will engage the necessary resources to enhance usage and maximize the impact of our solutions.You will work collaboratively in a sector trio alongside a Sales Engineer and a Sales Associate. Your role will be to ensure the effective use and adoption of licenses through your professional expertise, primarily with accounting staff.In close collaboration with the support and sales teams, you will be involved throughout the customer lifecycle:Become the MEG reference for your clients: best practices, updates, overcoming obstacles, and feedback for improvements.Lead Premium training sessions and provide post-training support.Support firms and their clients from onboarding (training, tools, materials, communication) to foster autonomy.Manage the dynamics of your portfolio to achieve:1-year activation goals for Premium offerings,replenishment objectives for high-potential clients.Conduct webinars, demos, and client events in collaboration with the CSM marketing team.Identify additional revenue opportunities (license volumes, training needs) and relay them to the sales teams.Monitor customer satisfaction, gather testimonials, and contribute to brand loyalty and advocacy.Propose enhancements within the CSM team to improve customer experience and MEG deployment.

As part of our growth strategy, we are looking for a Digital Accounting Specialist / Customer Success Manager.This role is primarily remote, with occasional travel required within the Northern region.Your MissionReporting to the Customer Success Team Leader within the Commercial Department, you will facilitate the activation and adoption of the MEG Premium software for your portfolio of clients.Customer satisfaction is your priority; you will leverage the necessary resources to enhance usage and maximize the impact of our solutions.You will collaborate closely with a sector team consisting of a Sales Engineer and a Sales Assistant. Your role within this trio will be to ensure the effective use and adoption of licenses through your professional expertise, primarily dealing with accounting staff.Working closely with support and commercial teams, you will engage in the entire customer lifecycle:Become the MEG expert for your clients: sharing best practices, updates, addressing obstacles, and relaying improvement feedback.Conduct Premium training sessions and follow up post-training.Assist firms and their clients right from onboarding (training, tools, materials, communication) to ensure their independence.Drive the dynamics of your portfolio to reach:one-year activation goals for Premium offerings,restocking targets for high-potential clients.Organize webinars, demos, and client events in collaboration with the CSM marketing teams.Identify additional revenue opportunities (license volumes, training needs) and relay them to the sales teams.Monitor client satisfaction, gather feedback and testimonials, and contribute to customer loyalty and brand advocacy.Propose enhancements within the CSM team to improve customer experience and MEG deployment.

Join Nexity as a General Accounting Manager (H/F) in Lille and take your career to new heights! We are seeking a dedicated professional to oversee our general accounting functions, ensuring accuracy and compliance with regulations.Your role will include managing financial statements, ensuring timely and precise reporting, and leading a team of accountants. You will play a pivotal role in financial planning and analysis, contributing to our strategic objectives.

As part of our growth strategy, we are seeking a Digital Accounting Specialist / Customer Success Manager.This position allows for home office work, with necessary travel across the Northern region.Your MissionReporting to the Customer Success Manager team head within the Commercial Department, you will assist in the activation and adoption of the MEG Premium software for your client portfolio.Focusing on client satisfaction, you will leverage the necessary resources to enhance usage and maximize the impact of our solutions.You will collaborate within a triad of sector professionals, including a Sales Engineer and a Sales Associate. Your role will ensure the secure use and adoption of licenses through your industry expertise, primarily with accounting professionals.In close coordination with support and sales teams, you will engage throughout the entire client lifecycle:Become the MEG reference point for your clients: best practices, updates, overcoming obstacles, and feedback for improvement.Facilitate Premium training sessions and provide follow-up support post-training.Assist firms and their clients from the onboarding phase (training, tools, materials, communication) to foster their independence.Drive the dynamics of your portfolio to achieve:One-year activation goals for Premium offers,Replenishment objectives for high-potential clients.Host webinars, demos, and client events in collaboration with the CSM marketing teams.Identify opportunities for additional revenue (license volumes, training needs) and relay them to the sales teams.Monitor client satisfaction, gather testimonials and feedback, and contribute to brand loyalty and advocacy.Provide proactive suggestions within the CSM team to enhance client experience and MEG deployment. A comprehensive training program lasting several weeks will be provided to build expertise in our SaaS MEG solution.What We Offer:Develop a consultative approach and leverage your industry expertiseEnhance your skills in digital challengesCollaborate within a triad team structureAn autonomous work environment: home office, provided equipment (PC, phone), company vehicle, benefits (birthday off, additional holiday on Pentecost, etc.).

En tant que Chef de Projets, vous orchestrerez des initiatives de la phase pré-vente jusqu'à leur mise en production. Vos missions :Vous serez responsable de la gestion complète du projet, englobant le design, les livrables, le staffing, le déploiement, la coordination interne et les aspects financiers.La supervision de plusieurs projets simultanément vous incombe, tout en vous assurant de fournir des rapports réguliers à vos supérieurs.Vous collaborerez avec toutes les équipes d'Advens pour garantir la réussite des projets qui vous sont assignés.La communication avec vos clients sera essentielle, assurant un suivi constant de leurs besoins.Vous contribuerez à l’amélioration continue des services et offres de MySOC grâce à des retours d'expérience pertinents.Votre engagement dans l’optimisation des processus de votre équipe sera également vital. Vos projets :Vous garantirez la sécurité des systèmes d'information de nos clients par le déploiement du SOC d'Advens.Vous interviendrez auprès d'une clientèle diversifiée, incluant des secteurs tels que la santé, le secteur public, l'industrie et les médias.Un large éventail de technologies de cybersécurité sera à votre disposition.

Join our dynamic team at Courir as a Stock Manager in Lille! In this pivotal role, you will be responsible for overseeing inventory management, ensuring optimal stock levels, and facilitating the smooth operation of our supply chain. Your keen attention to detail and organizational skills will be essential in maintaining the efficiency of our stock processes.

Join our dynamic team at Groupement des Mousquetaires as a Caisse Manager (H/F). In this pivotal role, you will oversee cash management and ensure operational excellence within our retail environment. Your leadership will drive the performance of the cash department, fostering a culture of efficiency and customer satisfaction.

As a key player reporting directly to the Marketing Director and the Technical Director, your primary objective is to identify the most effective CRM tool that aligns with the company’s economic goals. To achieve this, you will:Analyze strategic directions of the commercial and marketing policies;Conduct detailed assessments of sales patterns;Implement studies to enhance customer insights;Perform a comparative analysis of existing CRM tools;Deploy and configure the new CRM system;Identify new customer segments and develop tailored loyalty strategies;Establish and monitor key customer loyalty indicators;Train users on the new system.Once the tool is operational, you will optimize client database utilization, pinpoint direct marketing channels to attract new prospects, convert leads into loyal customers, and execute multi-channel marketing campaigns.

Role overview The Property Management Manager (F/H) at Altarea will take charge of both residential and commercial properties in Lille. This position carries direct responsibility for daily operations, tenant relations, and ensuring each property remains profitable. Main responsibilities Oversee the management of assigned properties to uphold strong operational standards Collaborate with teams across functions to enhance property value and performance Maintain tenant satisfaction by providing responsive service and clear communication Track financial performance to help achieve property profitability Location This role is based in Lille.

We are seeking a dynamic and motivated Store Manager (H/F) to join our team in Lille. In this pivotal role, you will oversee daily operations, drive sales performance, and ensure exceptional customer experiences. You will lead and inspire a team, manage inventory, and implement strategies to enhance store productivity.

As a Caisse Manager (H/F) at Groupement des Mousquetaires, you will oversee the cash management operations, ensuring efficient and effective service delivery. Your leadership will inspire a team dedicated to providing exceptional customer experiences while maintaining operational excellence.

Join our dynamic team as a Retail Department Manager in Lille. In this pivotal role, you will oversee daily operations, manage staff, and ensure exceptional customer service. Your leadership skills will be essential in driving sales and achieving targets. We are looking for a proactive individual who can inspire a team and foster a positive shopping experience.

Join our dynamic IT Department as part of a dedicated team focused on digital products. Your primary responsibility will be to ensure the operational continuity of the solutions assigned to you while maintaining optimal user satisfaction.As an Application Manager, your key responsibilities will include:Maintaining operational continuity of digital products with a strong emphasis on user satisfaction.Monitoring and managing activities:Sharing key performance indicators.Implementing preventive and corrective action plans.Handling requests for enhancements and services while adhering to SLAs.Collaborating with IT team members (Product Owners, developers, Application Managers).Proposing and implementing solutions to enhance service quality for users.Deploying new versions and security projects for the information system, focusing on availability and performance.Mastering the configuration and workflows of the solutions to be maintained, along with their production plan.Being in close contact with business collaborators to understand and address their needs.

Join Altarea, a leader in integrated real estate development, as our Construction Manager. You will oversee and manage various construction projects, ensuring they are completed on time, within budget, and to the highest quality standards. This role requires strong leadership skills, the ability to collaborate with diverse teams, and a commitment to safety and sustainability in construction practices.

Join our team at Groupement Les Mousquetaires as a Caisse Manager (H/F) in Lille. We are seeking an enthusiastic and organized individual to oversee our checkout operations and ensure exceptional service delivery. As a Caisse Manager, you will lead a team dedicated to providing a smooth and efficient customer experience while maintaining high operational standards.

Join our dynamic team at Groupement Mousquetaires as a Retail Manager (H/F) in Lille. In this pivotal role, you will oversee daily operations, drive sales performance, and enhance customer satisfaction. Your leadership will inspire your team to achieve excellence and foster a collaborative environment.

Role Overview nexton is hiring a Project Manager focused on ServiceNow for the Lille office. This role leads the rollout and improvement of ServiceNow solutions for clients. The position requires coordinating with different teams, managing schedules, and making sure client goals are met. What You Will Do Oversee ServiceNow project implementations from planning through delivery Work with cross-functional teams to align on project goals and tasks Track progress, manage timelines, and address risks or issues as they arise Ensure solutions meet client needs and support their business objectives