The Portfolio Management Office (PMO) is responsible for establishing and overseeing governance and delivery frameworks, policies, and procedures for Portfolio, Project, and Change Initiatives. Acting as the operational backbone for the Investment Review Committee (IRC), the PMO provides daily decision support, reporting, and management for portfolios, programs, and projects.As a Senior Associate within the PMO, you will have the chance to collaborate with a team of high-performing professionals, tackling various challenges and celebrating achievements alongside a dynamic group of entrepreneurial thinkers from diverse backgrounds. Together, we are passionate about driving business growth.Role Overview:In this critical role, the PMO Officer - Senior Associate will aid in promoting best practices and a standardized approach to governance, delivery, and reporting of changes across our organization. You will support the PMO Lead in maintaining oversight and governance processes:Micro-Level: Oversee portfolio governance and monitoring, ensuring transparency through monthly reporting of statuses, financials, and escalations to the Business Operating Committee (BOC) and IRC, along with various ad hoc reports.Macro-Level: Coordinate project portfolio dependencies, finances, reporting, and communication to ensure cohesion and transparency.Key Responsibilities:Governance: Establish guidelines, templates, learning materials, standards, and policies for organizational change to ensure consistency and adherence to best practices.Administer and maintain the PMO project portfolio, ensuring accurate setup, data quality, and compliance with governance standards.Provide ongoing governance oversight by upholding PMO methodologies, templates, standards, and approval workflows across all portfolio activities.Generate timely, high-quality reports consolidating project performance, risks, financials, and key performance indicators.Monitor project health and delivery progress, validating status updates and assessing overall portfolio integrity.Coordinate compliance with project lifecycle processes, ensuring that Initiation, Business Cases, Stage Gates, and Closeout activities align with established frameworks.Support management of dependencies, risks, and issues through consistent tracking, analysis, documentation, and escalation as needed.Collaborate closely with Project Managers to validate schedules, budgets, resource needs, and forecasts, fostering transparency and accountability.Act as the Smartsheet Subject-Matter Expert, managing administration, configuration, dashboards, automation, reporting structures, and ongoing enhancements of PMO tools.Facilitate cross-team communication and alignment, ensuring that all impacted functions are informed and coordinated.
Feb 12, 2026