Salesforce Service Cloud Technical Lead - Retail & E-Commerce

Architect and implement tailored Salesforce Service Cloud solutions to align with organizational needs.Customize and enhance Service Cloud functionalities such as case management, knowledge base, and client portals.Develop and manage Apex classes, triggers, and Lightning Web Components (LWC) to improve system performance.Facilitate integration between Salesforce and third-party systems via REST APIs.Engage with interdisciplinary teams to collect requirements and deliver exceptional solutions.Refine existing Salesforce configurations and customizations to boost operational efficiency.Diagnose and resolve intricate technical challenges.Keep abreast of Salesforce updates and industry best practices.Offer technical mentorship and guidance to junior developers.Participate in code review processes to ensure compliance with coding standards.

Caseking is a prominent gaming retail company committed to delivering outstanding online shopping experiences for our customers. As part of the Pro Gamers Group, we are a globally recognized entity in the gaming industry. We are on the lookout for a talented and experienced Senior Salesforce Commerce Cloud Developer (Backend) to join our innovative and agile team. If you have a fervor for e-commerce, a profound understanding of Salesforce Commerce Cloud (enterprise), and a demonstrable history of developing and enhancing e-commerce solutions, we would love to hear from you. In your role as a Senior Salesforce Commerce Cloud Developer, you will be instrumental in designing, developing, and maintaining our e-commerce platform, ensuring optimal performance, scalability, and usability. Collaboration with cross-functional teams will be key as you work to create seamless online shopping experiences, boost customer engagement, and drive revenue growth. Your key responsibilities will include: E-commerce Development: Spearhead the development, customization, and optimization of the Salesforce Commerce Cloud platform to align with the company's business goals. Code Review and Best Practices: Perform code reviews, enforce best practices, and mentor junior developers. Integration: Work with internal teams to integrate third-party systems, payment gateways, and external APIs to enhance platform functionality. Performance Optimization: Identify and rectify performance bottlenecks to ensure fast loading times and a smooth shopping experience. Customization: Develop custom cartridges, pipelines, and controllers to extend the platform's capabilities as needed. Testing and Quality Assurance: Create and maintain automated tests in close collaboration with QA teams to ensure the platform's stability and reliability. Documentation: Keep thorough technical documentation for configurations, customizations, and integrations. Security: Implement and uphold robust security measures to protect customer data and ensure compliance with industry standards. Problem-Solving: Address and resolve technical issues promptly to minimize disruption to the online store.

Join our dynamic team at Devoteam as a DBA Admin specializing in Postgres for the Retail & E-Commerce sector. In this role, you will be responsible for managing and optimizing our database systems to ensure high availability and performance. Your expertise will help drive our data-driven decisions and support innovative e-commerce solutions.

Devoteam is hiring an E-commerce Java Developer for its team in Lisboa. This role centers on building and maintaining Java applications that drive digital commerce platforms. Key responsibilities Design, develop, and support Java-based applications for e-commerce projects Collaborate with colleagues from various disciplines to deliver new features Help create solutions that enable business growth and enhance user experiences on digital platforms Location This position is based in Lisboa.

Devoteam seeks a Fullstack Developer (Java) to join its Lisboa-based team supporting e-commerce projects. The group delivers solutions used by customers worldwide, handling both backend and frontend challenges. Key responsibilities Build and maintain fullstack applications with Java Work closely with teammates to develop features that enhance the e-commerce experience Share technical input and ideas throughout ongoing projects Requirements Hands-on experience with Java in a fullstack setting Interest in developing solutions for e-commerce platforms Ability to collaborate within a technology-focused team This position offers the opportunity to contribute to projects with worldwide reach and develop alongside experienced colleagues at Devoteam.

Join our innovative team at Devoteam as a Cloud Engineer, specializing in distributed cloud solutions. You will work with cutting-edge technologies to design, implement, and optimize cloud infrastructure that meets the needs of our clients. This role offers the opportunity to be part of a dynamic team that values creativity and collaboration.

Join our dynamic team at Devoteam as a Multi-Cloud Architect, where you will shape innovative cloud strategies and solutions across multiple platforms. You will collaborate with cross-functional teams to design and implement robust cloud architectures that enhance operational efficiency and drive business growth.Your expertise in distributed cloud environments will be pivotal in guiding our clients through their cloud transformation journeys, ensuring they leverage the best technologies tailored to their unique needs.

Join Devoteam as a Google Cloud DevOps Engineer specializing in Distributed Cloud solutions. In this role, you will collaborate with a dynamic team to enhance cloud infrastructures, implement CI/CD pipelines, and ensure seamless integrations within cloud environments. Your expertise in DevOps practices will be essential in optimizing operational efficiency and fostering a culture of continuous improvement.

Join our dynamic team at Devoteam as a Cloud DevOps Engineer! In this role, you will leverage your skills to develop and implement cloud-based solutions that drive operational efficiency and innovation. Your expertise in cloud technologies will be crucial in enhancing our clients' infrastructures and ensuring seamless deployment and scaling of applications.

Join our dynamic team at Devoteam as a Cloud DevOps Engineer. In this pivotal role, you will be responsible for the design, implementation, and management of our cloud infrastructure. You will collaborate with cross-functional teams to enhance our cloud solutions, ensuring efficiency and reliability.Your expertise in cloud technologies will help us streamline our development processes and deliver high-quality services to our clients. If you are passionate about cloud computing and have a knack for DevOps practices, we would love to hear from you!

TransPerfect is on the lookout for an experienced Senior Salesforce Product Manager to take charge of the CRM operating model from inception to execution in a multifaceted, global landscape. This pivotal role demands the ability to establish structure, clarity, and control throughout the intake, prioritization, and execution processes. The ideal candidate should possess the capability to cohesively manage the operating model independently.Unlike typical coordination positions, this is a true ownership role. We seek a candidate who combines robust product ownership skills with extensive practical experience on the Salesforce platform, enabling sound decision-making in technically intricate scenarios, challenging unclear requirements, and propelling project deliveries.Key Responsibilities:Roadmap and Strategy• Develop and uphold a comprehensive Salesforce roadmap that aligns with business objectives and the evolution of the platform.• Convert strategic requirements into organized initiatives rather than disjointed requests.• Strategize the onboarding of new business units or acquisitions into the Salesforce ecosystem, outlining the integration of new teams, data, and processes into the current framework.Backlog and Intake Management• Own and actively manage the CRM backlog from start to finish.• Ensure structured intake processes are in place, with all requests appropriately scoped and documented prior to backlog entry.• Articulate and challenge business needs, pushing back when requirements are vague, overly complex, or contradict platform best practices.Prioritization and Stakeholder Management• Spearhead prioritization efforts amid a complex global stakeholder environment with competing demands.• Implement consistent prioritization frameworks under pressure, balancing business value, technical risk, and platform integrity.• Clearly communicate priorities and trade-offs to both technical and non-technical stakeholders.Execution and Governance• Ensure clarity in execution, guaranteeing that user stories are well-defined, acceptance criteria are established, and delivery teams are equipped to proceed.• Maintain adherence to governance standards across all CRM change processes.

Join our dynamic team at Devoteam as a Presales Engineer specializing in Distributed Cloud Solutions, focusing on the integration of Cloud, AI, and Data technologies. In this pivotal role, you will work closely with our sales team to engage with clients, understand their needs, and deliver tailored cloud solutions that drive business transformation.Your expertise will help us demonstrate the value of our offerings and how they can be leveraged to enhance operational efficiency and innovation. You will play a crucial part in shaping our presales strategy and ensuring that our clients receive the best possible solutions to meet their unique requirements.

TransPerfect is actively seeking a highly skilled and experienced Senior Salesforce Product Manager to take ownership of the end-to-end CRM operating model in a complex, global environment. This pivotal role requires the ability to establish structure, clarity, and governance across all aspects of intake, prioritization, and execution. The ideal candidate must possess the capability to independently maintain the operational model without excessive reliance on external guidance.Unlike typical coordination roles, this position emphasizes true ownership. The successful candidate will demonstrate robust product ownership skills alongside a deep, practical understanding of the Salesforce platform. This expertise will empower them to make well-informed decisions in technically challenging scenarios, critically assess requirements, and proactively advance project delivery.Core Responsibilities:Roadmap and Strategy• Define and uphold a transparent Salesforce roadmap that aligns with business priorities and the evolution of the platform.• Convert strategic objectives into structured initiatives, avoiding isolated requests.• Strategically plan the onboarding of new business units or acquisitions into the Salesforce ecosystem, determining the integration approach for new teams, data, and processes.Backlog and Intake Management• Take ownership of the CRM backlog, driving it comprehensively from start to finish.• Ensure a structured intake process, guaranteeing that all requests are properly scoped and documented prior to entering the backlog.• Translate business needs, challenge unclear requirements, and mitigate unnecessary complexities or conflicts with platform best practices.Prioritization and Stakeholder Management• Lead prioritization efforts across a diverse global stakeholder landscape with competing demands.• Consistently apply prioritization logic under pressure, balancing business value with technical risk and platform health.• Clearly communicate priorities and trade-offs to both technical and non-technical stakeholders.Execution and Governance• Ensure execution clarity by defining user stories, establishing acceptance criteria, and providing delivery teams with the necessary resources.• Uphold governance compliance across all CRM change processes.

Join the Bosch Group as a Senior Cloud Solutions Engineer and take your career to new heights. In this dynamic role, you will be responsible for designing and implementing innovative cloud solutions that drive efficiency and scalability for our clients. Work collaboratively with cross-functional teams to harness the power of cloud technologies and deliver exceptional results.

Join our innovative team at Devoteam as a DevOps Engineer, where you will be pivotal in developing and managing our distributed cloud solutions. You will collaborate with cross-functional teams to streamline our operations, enhance our cloud infrastructure, and ensure seamless integration across various platforms.

Join our innovative team at Devoteam as a Data Engineer specializing in Distributed Cloud Solutions. In this pivotal role, you will leverage your expertise in cloud technologies and data engineering to design, implement, and maintain scalable data architectures that drive our cloud initiatives. Collaborate with cross-functional teams to deliver high-quality data solutions that meet business needs.

Join our innovative team at Devoteam, where we harness the power of distributed cloud technology to drive digital transformation. As a DevOps Azure Engineer, you will play a crucial role in deploying and managing cloud-based solutions, ensuring seamless integration and optimal performance of our systems.Your expertise in Azure and DevOps practices will enable us to deliver cutting-edge services to our clients, fostering collaboration, efficiency, and agility within our development teams.

Join our dynamic team at Devoteam as an AWS DevOps Engineer specializing in Distributed Cloud solutions. This full-time role offers an exciting opportunity to work with cutting-edge technologies, optimize cloud infrastructures, and contribute to innovative projects that drive digital transformation.

We are seeking an experienced GCP Data Engineer to join our dynamic Cloud department at Devoteam in Lisbon. As a part of our team, you will leverage your expertise in distributed cloud technologies to design, implement, and manage data solutions on Google Cloud Platform (GCP). You will collaborate with cross-functional teams to ensure data integrity and optimize performance.Key Responsibilities:Design and implement scalable data pipelines and data models on GCP.Work closely with data scientists and analysts to provide high-quality data solutions.Monitor and optimize data processing performance.Ensure data governance and security best practices are followed.

Join our dynamic team as an Apigee Integration Engineer specializing in Distributed Cloud solutions. In this role, you will leverage your expertise to design, implement, and manage integrations within the Apigee platform. Collaborate with cross-functional teams to ensure seamless API management and optimize cloud applications. Your contributions will be vital in enhancing user experiences and driving innovation in our cloud services.