Network Operations Team Lead

About Us1GLOBAL is a cutting-edge global mobile communications provider that delivers unparalleled connectivity solutions to both enterprises and consumers. Our robust telecom platform is powered by our proprietary global mobile core network, advanced in-house developed eSIM technology, and an extensive portfolio of telecom licenses. Operating as a fully reg…

Are you ready to lead, innovate, and transform the sleep industry?Welcome to Emma – The Sleep Company. Established in 2015, we've rapidly grown to become the largest direct-to-consumer sleep brand globally, with a presence in over 35 countries and more than 25 retail locations across Europe. Our products, praised by top consumer organizations across EMEA, APAC, and the Americas, are designed to provide unparalleled sleep comfort, empowering our customers to wake up rejuvenated every day. At Emma, we foster a community of intelligent and motivated individuals, bound together by a robust culture of collaboration, teamwork, and knowledge sharing. We embrace ambitious thinking, take ownership, and are encouraged to make a significant impact. Through hands-on experiences, mentorship, and continuous learning, we propel our personal and collective growth. With team members hailing from over 60 nationalities and offices in multiple regions, our diverse perspectives enhance our workplace culture. Are you ready to help us redefine the future of sleep? Let's make it happen!We are seeking a people-centric leader to head our IT Operations team. You will lead a diverse group of approximately 10 IT professionals, ranging from Interns to Senior staff across various countries, guiding their career development while actively influencing Emma's global IT strategy.

Role Overview Veeva Systems Inc. is looking for a Team Lead - Data Operations to join the Lisbon, Portugal office. This role guides a team focused on improving data processes that support Veeva’s solutions. The Team Lead manages daily data operations, maintains high standards of accuracy, and encourages teamwork across the group.

At Veeva Systems, we are dedicated to revolutionizing the life sciences industry by providing cloud-based solutions that accelerate the delivery of therapies to patients. As one of the most rapidly expanding SaaS companies globally, we achieved over $2 billion in revenue last year and continue to explore significant growth opportunities.Our core values, which include Doing the Right Thing, Prioritizing Customer Success, Fostering Employee Success, and Emphasizing Speed, guide every aspect of our operations. In 2021, we proudly became a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we support flexible working arrangements, allowing you to thrive in the environment that suits you best, whether at home or in the office.Join our team and be part of the effort to transform the life sciences industry, making a meaningful impact on our customers, employees, and communities.Your RoleAs the Team Lead for our Data Operations division, you will oversee a remote team of over 50 freelancers engaged in rule-based web research. Your responsibilities will include designing business processes, implementing process enhancements, and driving technological advancements.You will manage these business processes and facilitate their execution by eliminating obstacles for your team members, all while focusing on improving efficiency and minimizing defects. In your role as a first-line manager and servant leader, you will deliver operational metrics and results while keeping your team motivated and engaged.To excel in this position, you should possess a strong motivation to lead, a positive attitude, and a results-driven mindset. You must be analytical, organized, and possess excellent communication skills to effectively interact with managers, analysts, and researchers.The ideal candidate will have a keen interest in people management, a process-oriented approach, and a remarkable work ethic.

Bolt is seeking a Customer Support Operations Team Lead to join the Lisbon office. This shift-based position plays a key part in guiding the in-house support team and working closely with outsourced partners to keep service running smoothly. Role overview This team lead position focuses on maintaining operational stability during live shifts. The role involves overseeing team performance, ensuring engagement, and supporting the immediate execution of support activities. Direct coordination with both internal staff and external partners is essential for seamless operations. What you will do Oversee the daily performance of the in-house customer support team Actively coach team members to meet or exceed key performance indicators (KPIs) Monitor support queues and address issues as they arise Coordinate closely with outsourced partner operations to ensure consistent service Foster engagement and maintain a positive team environment during shifts Workplace and values Bolt welcomes people from all backgrounds and is committed to fostering an inclusive environment. The company values dedication, collaboration, and a shared mission to transform cities for people.

At Veeva Systems, we are dedicated to transforming the life sciences industry through innovative cloud solutions that accelerate the delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $2 billion in revenue last year, with exciting prospects for future growth.Our core values of Doing the Right Thing, Customer Success, Employee Success, and Speed guide our operations. In 2021, we made headlines by becoming a public benefit corporation (PBC), which commits us to balancing the needs of our customers, employees, society, and investors.We embrace a Work Anywhere policy, allowing you the flexibility to work from home or in the office, fostering an environment where you can excel.Join us in revolutionizing the life sciences sector and making a positive difference for our clients, workforce, and communities.The RoleAs a Team Lead in our Data Operations division, you will oversee a remote team of over 50 freelancers engaged in rule-based web research. Your responsibilities will include designing and enhancing business processes as well as technological improvements.You will plan and monitor these processes, eliminating obstacles for your team to ensure smooth execution. Your primary objective will be to enhance process efficiency and minimize errors. In your capacity as a first-line manager and servant leader, you will be accountable for operational metrics and outcomes while keeping your team motivated and engaged.To succeed in this position, you must be highly driven with a proactive “can do” attitude. You should be results-oriented, analytical, organized, and possess strong interpersonal skills to facilitate effective communication with managers, analysts, and researchers.The ideal candidate will have a keen interest in people management, a process-driven mindset, and a strong work ethic.

Veeva Systems is a visionary leader in the industry cloud space, dedicated to accelerating the delivery of therapies from life sciences companies to patients. Having achieved remarkable growth as one of the fastest-growing SaaS companies, we exceeded $3 billion in revenue last fiscal year, with abundant opportunities for future expansion. Our core values drive us: Do the Right Thing, Customer Success, Employee Success, and Speed. As a trailblazer in our field, we proudly became a public benefit corporation (PBC) in 2021, committed to balancing the interests of our customers, employees, society, and investors. As a Work Anywhere company, we promote flexible working arrangements, allowing you to perform at your best in your preferred environment, whether at home or in the office. Join us as we transform the life sciences industry, enhancing the lives of our customers, employees, and communities.The RoleVeeva Link aims to create interconnected data applications that enhance research and improve patient outcomes. As a Senior Team Lead for one of our Data Operations teams, you will oversee a remote team of over 50 freelancers executing large-scale data generation pipelines. In this role, you will design and refine business processes while advocating for technology enhancements.Your responsibilities will include planning and managing these processes and removing obstacles for your team members. Your primary focus will be on enhancing process efficiency and minimizing defects. As a first-line manager and servant leader, you will deliver operational metrics linked to your processes and outcomes, all while maintaining high team engagement.To excel in this role, you should be highly motivated with a proactive attitude. You are results-driven, analytical, organized, and possess excellent interpersonal skills. Your communication with leadership, analysts, engineers, and researchers will be pivotal.The ideal candidate will have a passion for people management, a process-oriented mindset, and a strong work ethic. Whether you work from home or in our offices, you will thrive in an autonomous and international atmosphere. We take pride in our robust remote working culture where individuals are empowered to excel.

Veeva Systems is a purpose-driven leader in the industry cloud space, enabling life sciences organizations to expedite the delivery of therapies to patients. As one of the most rapidly expanding SaaS companies globally, we achieved over $2 billion in revenue last fiscal year, with significant growth opportunities on the horizon.At Veeva, our core values guide us: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we foster a flexible work environment allowing you to thrive in either a home or office setting.Join us in transforming the life sciences industry, dedicated to positively impacting our customers, employees, and communities.The RoleVeeva Link aims to create interconnected data applications that enhance research and patient outcomes. As the Team Lead for one of our Data Operations teams, you will oversee a remote team of over 50 freelancers engaged in rule-based web research. You will be responsible for designing business processes and driving improvements in both processes and technology. Your role includes planning and managing these business processes while supporting their execution by eliminating obstacles for your team members. Your primary focus will be on enhancing process efficiency and minimizing defects. As a first-line manager and servant leader, you will deliver operational metrics tied to your processes and results while keeping your team motivated and engaged.To excel in this position, you must be highly motivated with a proactive attitude. You should be results-driven, analytical, organized, and possess strong interpersonal skills. Effective communication with managers, analysts, and researchers is key.The ideal candidate is passionate about people management, has a process-oriented mindset, and demonstrates a solid work ethic.

Role Overview BPCE-IT is hiring a Network Security Team Leader in Lisbon. This position requires fluency in French and experience managing network security. The team leader will oversee a group of security professionals and guide efforts to safeguard digital assets. Main Responsibilities Lead and support a team focused on network security Drive initiatives to protect company systems and data Maintain and improve security protocols What We’re Looking For Fluent French speaker Background in network security management Strong interest in cybersecurity Leadership experience in technical teams Location This role is based in Lisbon.

As a Senior Network Engineer at Inetum, you will play a pivotal role in ensuring the reliability, efficiency, and security of our clients' network infrastructures within a collaborative shared services environment. You will be tasked with the operation and maintenance of LAN/WAN, datacenter, and security components around the clock. Your expertise will be crucial in managing complex incidents (L2/L3) and implementing necessary changes and upgrades.Key Responsibilities:Operations & Monitoring: Oversee the seamless operation of LAN/WAN/WLAN, datacenter networks, and customer interconnections. Monitor network devices (e.g., switches, routers, firewalls, VPNs, proxies, load balancers) and effectively manage alerts through diagnosis, prioritization, resolution, or escalation.Incident Management (L2/L3): Take charge of complex incident resolution, conducting advanced troubleshooting (logs, packet captures, traces), and keeping internal teams and clients informed of progress. Your contributions will help minimize recurring issues through preventive measures and root cause analysis.Changes & Projects: Prepare, validate, and execute network changes (upgrades, migrations, patching). Document changes and actively participate in architecture evolution projects. You will execute high-impact interventions, often outside regular business hours.On-call & Out-of-hours Support: Provide 24/7 on-call support as per the rotation schedule, promptly addressing critical incidents to ensure service continuity and adherence to SLA commitments.Documentation & Continuous Improvement: Maintain comprehensive technical documentation and runbooks, facilitate knowledge sharing, and contribute to the enhancement of processes, automation, standardization, and optimization of infrastructure for improved performance, resilience, and security.

About Us At Riskified, we empower businesses to fuel their ecommerce growth by mitigating risks. Our platform is trusted by some of the largest global brands and publicly traded companies, offering guaranteed protection against chargebacks and combating fraud and policy abuse at scale, all while enhancing customer retention. With a dedicated team of ecommerce risk analysts, data scientists, and researchers, our AI-driven fraud and risk intelligence platform analyzes individual interactions to deliver real-time decisions and robust identity-based insights. We proudly partner with leading companies across various industries, including Acer, Gucci, Lorna Jane, and GoPro. We thrive in a collaborative environment, working alongside talented individuals to build products that truly matter. Our mission-driven approach provides us with a sense of purpose and a lasting impact, which is why we choose to be part of Riskified every day. About the Role We are seeking a Web Development Team Lead to oversee and enhance our global, multilingual marketing website built on WordPress. This position straddles the realms of marketing, branding, and technology, with accountability for the website's performance, scalability, and reliability across diverse regions and languages.In this hands-on leadership role, you will guide a small web development team, contribute directly to code, and set the technical vision for building, shipping, testing, and scaling our marketing web platform. You will collaborate closely with Marketing, Design, and external partners to deliver an exceptional digital experience while fostering the technical growth of the team. What You'll Be Doing Technical Ownership & Delivery Take full ownership of the global marketing website, focusing on architecture, performance, security, scalability, and reliability. Design, develop, and maintain WordPress sites using Bedrock and Sage with Laravel-based architecture principles. Build and manage custom Gutenberg blocks and reusable components. Lead technical planning and execution for new features, integrations, and growth experiments. Optimize site performance, SEO, accessibility, and Core Web Vitals metrics. Ensure high availability through monitoring, maintenance, and incident response. Team Leadership & Growth Lead and mentor a web development team with a focus on continuous improvement and technical excellence.

ABOUT USAt Indie Campers, we pride ourselves on being the premier platform for campervan rentals, transforming road trips into accessible and unforgettable adventures. Our mission is rooted in innovation, exceptional product offerings, and a steadfast commitment to customer satisfaction. With a focus on seamless booking and high-quality travel experiences at competitive prices, Indie Campers has established itself as the preferred choice for travelers worldwide.Having facilitated over one million nights of rentals and welcoming more than 300,000 travelers from 169 nations, we provide a diverse and ever-growing selection of road trip options, from short-term RV rentals to long-term campervan subscriptions, and even vehicle purchases.We set ambitious goals and uphold high standards in every endeavor, embracing challenges that inspire us to innovate and excel. We are looking to expand our team with talented individuals who share our passion for creating outstanding travel experiences, possess a strong sense of ownership, and are committed to operational excellence. THE ROLEWe seek a skilled and results-driven Regional Operations Lead (ROL) to oversee and support a team of Operations Analysts within a designated region. The ROL will be pivotal in executing regional operational strategies, ensuring consistent process implementation, and driving performance aligned with customer satisfaction, ancillary availability, and operational efficiency objectives.Reporting directly to the Regional Director and functionally to the Operations Strategy Director, the ROL acts as the operational backbone of the region. This role demands a collaborative leader who can effectively transform strategy into action while coordinating and overseeing regional processes and partnerships to support local depots. WHAT WILL YOU WORK ON?Regional Execution & Operational SupportManage daily operational processes across the region, ensuring seamless coordination with local depots and Operations Analysts.Guarantee compliance with SOPs, particularly regarding health & safety, facilities, stock management, and service delivery.Monitor and enhance performance on key KPIs, especially focusing on customer satisfaction, ancillary availability, and operational efficiency.Conduct regular field visits to evaluate operations, identify bottlenecks, and implement necessary corrective measures.Function as the right-hand support for the Regional Director and act as their substitute in their absence.

About Riskified Riskified helps businesses grow their ecommerce operations by reducing risk. Our platform supports major global brands and public companies, protecting them from chargebacks and fraud while building customer loyalty. Clients include Acer, Gucci, Lorna Jane, GoPro, and many others. Our team brings together ecommerce risk analysts, data scientists, and researchers who use an AI-driven platform to evaluate transactions in real time, drawing on advanced identity verification to deliver actionable decisions. We value collaboration and innovation. People at Riskified work together to create products that make a real difference, and every team member has the chance to contribute to our broader mission. Role Overview Note: This position will be recruited, hired, and employed by a third-party agency. The Data Science department plays a central role at Riskified, building algorithms and scalable analytical solutions. The team applies advanced techniques such as classification models, natural language processing (NLP), anomaly detection, graph theory, and deep learning to extract value from data. As the Data Science Team Lead in Lisbon, you will guide a team of data scientists and remain hands-on with complex technical projects. The role covers recruiting, mentoring, and supporting team members, while ensuring the delivery of effective machine learning solutions for fraud detection and risk assessment. What You Will Do Technical Leadership Set technical direction for complex data science projects that use large-scale tabular data. Lead key projects and contribute production-quality code. Define and maintain best practices for model development, evaluation, and deployment. Conduct code reviews to ensure quality, maintainability, and adherence to standards. Help team members navigate challenging technical problems. Team Leadership and Management Recruit, onboard, mentor, and manage data scientists. Foster a collaborative environment that encourages experimentation and knowledge sharing.

Join Cross Border Talents as a Team Lead in Lisbon, Portugal, working with one of the world’s leading quality assurance companies. This role is pivotal in overseeing localization and software testing projects in collaboration with a major technology provider.Your RoleAs a Team Lead, your responsibilities will include: Utilizing your linguistic and technical expertise to mentor your team and report directly to the Site Lead; Managing all team initiatives and projects, overseeing a team of 5-15 skilled professionals while providing continuous mentorship; Acting as a knowledge resource and technical mentor, managing team communications including reports and updates to stakeholders, as well as handling ad-hoc project management tasks.

Join sosafe as the Team Lead Engineer for our innovative Messaging Platform. In this pivotal role, you will lead a talented team of engineers, driving the development and enhancement of cutting-edge messaging solutions. Your expertise will shape the direction of our platform, ensuring exceptional user experiences and seamless communication.As a leader, you will inspire and mentor team members, fostering a collaborative environment that encourages creativity and technical excellence. You will have the opportunity to work on complex challenges, implement best practices, and utilize the latest technologies to optimize performance and scalability.

ABOUT US At Indie Campers, we are the premier campervan platform committed to making road trips accessible and unforgettable for everyone. Our mission is fueled by innovation, a robust product offering, and an unwavering dedication to customer satisfaction. By ensuring a smooth booking experience and providing high-quality road trips at competitive prices, Indie Campers has established itself as the preferred choice for road travel enthusiasts. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. Our offerings include a wide and continually growing range of road trip options, from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles. Our aspirations are high, and we set ambitious standards in all our endeavors, embracing challenges that inspire us to innovate and succeed. We are on the lookout for talented individuals who share our passion for crafting exceptional travel experiences and our commitment to operational excellence. THE ROLE We are in search of a seasoned and results-driven Regional Operations Lead (ROL) to oversee and support a team of Operations Analysts across the UKI & Nordics region. The ROL will be responsible for implementing regional operational strategies, ensuring the effective execution of processes, and driving performance in alignment with customer satisfaction, ancillary availability, and operational efficiency objectives. Reporting directly to the Regional Director and functionally to the Operations Strategy Director, the ROL acts as the operational backbone of the region. This role demands a collaborative leader who can effectively translate strategic goals into actionable plans and support local depots through the coordination and oversight of regional processes and partnerships. WHAT WILL YOU WORK ON? Regional Execution & Operational Support Manage daily operational processes across the region, ensuring effective coordination with local depots and Operations Analysts. Guarantee full compliance with Standard Operating Procedures (SOPs), particularly in health and safety, facilities management, stock management, and service delivery. Monitor and drive results on key performance indicators (KPIs), especially customer satisfaction, ancillary availability, and operational efficiency. Conduct regular field visits to evaluate operations, identify bottlenecks, and implement corrective actions. Act as the right hand to the Regional Director and serve as the BROM’s substitute during absences.

Join our dynamic team as a Junior Team Lead, where you will play a crucial role in managing and executing projects focused on autonomous vehicles (AV) and advanced driver-assistance systems (ADAS). This position requires you to coordinate test teams effectively, ensuring that project milestones are achieved while utilizing your knowledge of local regulations to enhance field operations and ensure top-quality data collection. This is an exceptional opportunity for an early-career professional looking to cultivate leadership skills and contribute to groundbreaking advancements in the automotive industry.

Join the Kaizen Gaming FamilyAt Kaizen Gaming, the driving force behind Betano, we stand as one of the largest GameTech companies globally, operating across 19 dynamic markets. Our mission is to harness innovative technology to deliver unparalleled experiences to millions of customers who rely on us for their entertainment.We proudly represent a diverse workforce of over 2,700 Kaizeners from more than 40 nationalities across three continents.As a member of our #oneteam, you’ll be part of a workplace recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work across all our offices. Here, every day brings new opportunities and challenges. Are you ready to Press Play on your potential?About the RoleAs the Data Science Team Lead within our AI product team, you will spearhead the development and delivery of impactful AI solutions. Your role will be central to our AI initiatives, involving data analysis, the creation of machine learning models, and close collaboration with our tech team to develop successful AI products that drive business success.The ideal candidate will possess a robust understanding of machine learning algorithms, a strong track record of deploying ML/AI applications in live environments, and previous experience in managing and guiding AI teams.Key Responsibilities:Lead a team of 5 to 7 talented data scientists and machine learning engineers.Translate product specifications into machine learning challenges and identify key areas where AI can maximize business impact.Conduct data analysis to uncover significant patterns and generate actionable insights.Perform exploratory data analysis (EDA) and feature engineering to enhance the modeling process.Establish best practices in model selection, parameter tuning, and optimization.Execute comparative experiments for model training.Evaluate different solutions by analyzing ML metrics.Oversee the complete lifecycle of AI features—from data collection through model design to implementation and optimization in production.Mentor junior team members and guide the team through complex projects.

Are you prepared to lead, innovate, and transform the sleep industry? Welcome to Emma – The Sleep Company, where we have redefined sleep since our inception in 2015. Today, we proudly stand as the world's largest direct-to-consumer sleep brand, operating in over 35 countries and featuring more than 25 stores across Europe. Endorsed by prominent consumer associations across EMEA, APAC, and the Americas, we are dedicated to developing premier sleep comfort products that enable our customers to embrace their best selves each day. At Emma, we foster a vibrant community of intelligent and motivated individuals, bound by a robust culture of collaboration, teamwork, and knowledge exchange. We think ambitiously, take initiative, and are empowered to enact significant change. Through hands-on experience, mentorship, and ongoing learning, we facilitate our own personal and professional development. With Emmies hailing from over 60 nationalities and offices situated across numerous regions, our diverse viewpoints enrich our corporate culture. Are you ready to help shape the future of sleep with us? Let’s turn that vision into reality!

About the Role Inetum is hiring a Network Engineer Analyst for its Lisbon office. This role focuses on designing, implementing, and maintaining network solutions tailored to client requirements. What You Will Do Design network architectures to support client needs Implement and configure network systems Maintain and troubleshoot network infrastructure Work closely with a team of experienced professionals on client projects Work Environment Join a group that values collaboration and technical expertise. Expect to contribute to a range of projects and interact with colleagues who bring deep experience in network engineering.