IT Support Technician

We are seeking a friendly and skilled IT Support Technician to play a vital role in ensuring the seamless operation of our client's IT Department. In this position, you will provide first-line technical assistance to end-users across various technical issues related to hardware, software, and peripherals. You will support a diverse range of platforms, includ…

Join our team at dev2 as a Facilities Technician, where you will play a crucial role in ensuring our facilities run smoothly and efficiently. Your expertise will contribute to maintaining a safe and functional work environment, supporting both our employees and operational excellence.

Join our prestigious client, a globally recognized and award-winning retail brand with a presence in numerous countries and a dedicated customer support center in Eastern Europe, staffed by up to 170 call center agents year-round.As a Customer Support Centre Specialist, you will collaborate closely with the Customer Care Manager to oversee the daily operations of the call center. Your responsibilities will include monitoring processes, analyzing reporting metrics, and identifying opportunities for enhancing customer experiences. You will play a crucial role in managing customer complaints, improving the complaint resolution process, and implementing preventative measures to reduce call volumes and traffic at the center. Additionally, you will be tasked with researching and addressing escalated queries, ensuring that significant issues are communicated to the business.The ideal candidate will possess robust call center management experience along with a strong background in process and quality improvement methodologies. Exceptional written and verbal communication skills are essential, as is the ability to manage sensitive situations effectively. While the position is based in Littlehampton, occasional travel to Eastern Europe and the London office will be required. Company-provided mobile devices and laptops will be included.In addition to a competitive salary, you will enjoy a variety of rewards and benefits, including a 5% non-contributory pension plan, 23 days of vacation, 3 volunteer days per year, a 50% staff discount, access to exclusive product sample sales, membership to Perks At Work for online discounts, and a wellness budget for personal development.If you're eager to contribute to a highly respected international brand that offers a competitive salary and an outstanding benefits package, we would love to hear from you.This position is advertised by The Recruitment Consultancy, acting as an Employment Agency.

Join our dedicated team as a Complex Care Support Worker and make a difference in the lives of those we serve. With a £250 welcome bonus, this role offers an exciting opportunity for individuals who are passionate about providing high-quality care and support to complex needs clients. You will work closely with healthcare professionals and families to ensure the best possible outcomes for those in your care.

Join a dynamic and enthusiastic team at a thriving organization as a Customer Service Advisor. This temporary position is essential during a peak period, with potential opportunities for permanent employment.As a Customer Service Advisor, your primary responsibility will be to deliver exceptional support to our clients, both new and existing, through managing inbound and outbound calls. You will serve as the first point of contact for all orders, inquiries, and issues, while also executing relevant procedural and administrative tasks.The ideal candidate will thrive in a fast-paced environment, be a proactive team player, and possess a genuine passion for exceeding customer expectations. Excellent communication skills, active listening abilities, and a high degree of empathy are essential for success in this role.Working hours are from 08:45 to 17:15, Monday through Friday, with free parking available on-site.