Customer Success Manager at Sylvera | London

About Sylvera ‍👩‍👨🌳Sylvera empowers organizations to make informed choices in the carbon and commodities markets. We conduct independent evaluations of carbon project quality, monitor market pricing and supply signals, and provide essential geospatial and carbon intensity data—offering our clients the insight needed to invest in genuine climate action.Our…

Discover Sylvera ‍‍At Sylvera, we empower organizations to make informed decisions in carbon and commodity markets. Our independent assessments of carbon project quality, market pricing trends, and geospatial data provide clients with the insights necessary for impactful climate action.Our diverse team of over 130 scientists, engineers, and market specialists is spread across global hubs including London, New York, São Paulo, Singapore, and Tokyo. We specialize in market intelligence, geospatial analytics, lidar research, and policy analysis, collaborating with governments and policymakers to enhance transparency and rigor in carbon markets.Backed by more than $96 million from reputable investors like Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we serve Fortune 500 companies, key financial institutions, and governments around the world.If you're passionate about the environment, enjoy tackling complex challenges, and want to join a team dedicated to making a difference, we encourage you to apply!

What is Sylvera? ‍Sylvera is at the forefront of empowering organizations in making informed decisions within carbon and commodity markets. Our independent assessments of carbon project quality, market pricing analysis, and the provision of geospatial and carbon intensity data equip our clients with the insights needed to drive genuine climate action.Our diverse team of over 130 scientists, engineers, and market specialists operates across major cities including London, New York, São Paulo, Singapore, and Tokyo. We specialize in market intelligence, geospatial analytics, lidar research, and policy analysis, collaborating with governments and policymakers to enhance transparency and integrity in carbon markets.With robust backing of over $96 million from notable investors like Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we are a trusted partner for Fortune 500 companies, leading financial institutions, and government bodies globally.If you're passionate about tackling climate challenges, enjoy solving complex problems, and want to contribute to a mission-driven team, we would love to connect with you.What will you be doing? As AI revolutionizes business operations, Sylvera stands at the intersection of climate action and artificial intelligence. We are scaling rapidly, leveraging cutting-edge proprietary algorithms and expert insights to provide reliable carbon data and tools. This internship is a unique opportunity to apply innovative approaches to our commercial operations, focusing on enhancing pipeline generation, revenue growth, and customer retention through AI and automation.Throughout your 6-month internship, you will gain direct exposure to our commercial leadership and work closely with our Revenue Ops Lead. You will engage in both immediate impact projects and larger strategic initiatives. High-performing candidates may be considered for full-time roles as early as two months in.Your responsibilities will span various commercial areas, identifying opportunities to maximize impact on topline results, including:Pipeline Generation: Researching, testing, and implementing AI tools to streamline and enhance pipeline generation activities, from prospecting to lead enrichment.

About Sylvera Sylvera empowers organizations to make informed investments in carbon and commodity markets. Our independent assessments of carbon project quality, market pricing, and supply signals, alongside our geospatial and carbon intensity data, provide clients with the vital insights needed for impactful climate action.Our diverse team of over 130 scientists, engineers, and market analysts operates across major cities including London, New York, São Paulo, Singapore, and Tokyo. We specialize in market intelligence, geospatial analytics, multi-scale lidar research, and policy analysis, partnering with governments to enhance transparency and rigor in carbon markets.With backing from over $96 million in investment from prominent firms like Fidelity, Balderton Capital, Index Ventures, and Insight Partners, we are trusted by Fortune 500 companies and major financial institutions globally.If you are passionate about climate science, enjoy tackling complex challenges, and wish to work with a dedicated team committed to our mission, we invite you to explore this opportunity.Role Overview ‍‍We are seeking a dedicated Applied Scientist – Forest Lidar & 3D ML to join our Earth Analytics (EA) team.Your primary focus will be to address a significant research challenge in a high-impact commercial context: the automation of tree segmentation from intricate terrestrial laser scanning (TLS) point clouds. Your work will be pivotal in enhancing Sylvera’s innovative Biomass Atlas product, which is increasingly utilized for carbon accounting within carbon markets. You will gain exclusive access to a premier ground-truth, labeled dataset of 3D forest point clouds sourced from global forests.Key Responsibilities:Designing, training, and implementing advanced 3D deep learning models (e.g., sparse convolutions, PointNet, TreeLearn, or similar architectures) for automating tree instance segmentation and Quantitative Structure Model (QSM) generation.Converting experimental machine learning research into reliable, reproducible code, collaborating closely with our production engineering team to deploy models at scale.

About SwapAt Swap, we are pioneering the future of global commerce through our innovative AI-native platform. We seamlessly connect backend operations with a cutting-edge storefront experience, empowering brands to sell anything, anywhere. Our solutions encompass cross-border transactions, tax management, returns, demand planning, and a state-of-the-art agentic storefront, granting merchants complete visibility and enabling confident decision-making through real-time data.Join us in fostering a culture that prioritizes clarity, creativity, and shared ownership as we redefine the landscape of global commerce.About the RoleWe are on the lookout for an enthusiastic and results-oriented Senior Analyst to enhance our dynamic team of embedded business analysts. Your role will be crucial in delivering commercial value within our data-driven SaaS eCommerce ecosystem.This key position provides a significant level of ownership and the opportunity to influence how data and insights shape decision-making throughout the organization. You will work within a vital product team, serving as a strategic ally to ensure stakeholders have access to impactful commercial insights. Your responsibilities will include conducting thorough analyses and generating reports that drive our business, from internal commercial insights for Sales and Finance to reliable data that supports our customer-facing agentic systems.We seek a hands-on expert who can elevate our technical standards and ensure our analyses translate into tangible commercial success. If you excel in a fast-paced, collaborative environment with a strong sense of ownership and possess solid commercial acumen, we would love to hear from you!Key ResponsibilitiesStakeholder Partnership & Analytical Execution: Serve as the trusted data partner for your embedded function. You will convert broad business inquiries into clear analytical requirements, ensuring your outputs prioritize initiatives that directly support commercial objectives such as Annual Recurring Revenue (ARR) growth, customer retention, and operational efficiency.Technical Mentorship & Code Quality: Advocate for best practices by conducting thorough code reviews and mentoring fellow analysts within the team. You will uphold and refine our technical standards (including SQL style guides, Git version control, dbt modeling) to ensure all code produced is reusable, scalable, and maintainable.Deep-Dive SaaS Performance Analysis: Take charge of monitoring and analyzing crucial SaaS KPIs (e.g., Net Revenue Retention (NRR), Customer Acquisition Cost (CAC) Payback, Lifetime Value to CAC ratio (LTV:CAC), and Churn) to provide actionable insights.

Join our dynamic team at Duffel as a Fraud Analyst in London, where you will play a crucial role in identifying and preventing fraudulent activities. Your keen analytical skills will be essential in assessing risks and implementing effective strategies to safeguard our operations. If you are passionate about leveraging technology and data analysis to combat fraud, we want to hear from you!

Join TransPerfect and unlock a world of growth! We are seeking an ambitious and driven Financial Analyst who possesses a keen ability to learn rapidly. If you're eager to take the next step in your career with a flourishing company, we want to hear from you!At TransPerfect, we prioritize employee development and encourage ongoing conversations with management about career progression throughout your journey with us.Why choose TransPerfect? For over 25 years, we've fostered a collaborative culture that values diverse ideas and innovative ventures. Our fast-paced environment ensures that every employee, from Intern to President, has a platform to contribute to our exceptional services.We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401k matching, childcare provider memberships, and more! Plus, enjoy your birthday off because we celebrate your existence!We are an equal opportunity employer, welcoming individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.For more insights into the TransPerfect family of companies, please visit our website at www.transperfect.com.Your Responsibilities:Support the Director of FP&A with all related functions, including actuals reporting, quarterly reviews, and annual budgeting, while maintaining various financial models.Assist in month-end closing by providing both standard and ad-hoc reports and analysis.Prepare monthly variance analysis and explanations in collaboration with the accounting team.Generate and deliver standard and ad-hoc reports to internal stakeholders.Facilitate quarterly external financial reporting by drafting financial statements, conducting detailed variance analysis, and ensuring compliance documentation.Contribute to the global budgeting process, engaging with stakeholders, financial modeling, and external submissions.Assist with annual audits and special financial analysis and modeling projects.Support financial due diligence and post-transaction integration in M&A activities.Participate in finance technology implementations and process enhancements.

Join our dynamic finance team as a Finance Analyst at NBCUniversal in London. In this key role, you will be responsible for analyzing financial data, preparing reports, and assisting in budgeting processes. Your insights will help guide strategic decisions within the organization.

Why Join the Technology Team at loveholidays?At loveholidays, we strive to innovate and lead the way in making travel accessible to all. Our mission is to provide customers with endless choices, unmatched convenience, and exceptional value for their vacations. Our technology team is the driving force behind our position as a personal holiday advisor, ensuring a smart and effortless getaway experience.Our technology is integral to our vision of becoming the global leader in packaged holidays. We are committed to pioneering cutting-edge innovations and achieving technical excellence that secures our future. Our systems manage trillions of holiday offers daily, enabling thousands of requests per second. Here, you can enhance your career by tackling complex challenges and expanding your expertise.Join us to make a meaningful impact in this exciting new chapter where you can take ownership of your success while contributing to our collective goals. We actively engage in discussions about technology and uphold key technology principles that have shaped our journey so far. As we expand our reach across Europe, we are seeking the brightest minds and the best technology to achieve our ambitious goals.The Impact You Will Make:Reporting directly to the Head of Analytics, the Principal Data Analyst will lead a high-performing team dedicated to delivering analytical solutions that address strategic questions, assess performance, and inform daily decision-making.Your Daily Responsibilities:Oversee a team of two analysts collaborating across various stakeholder groups, including operations, commercial, and platform.Serve as the primary analytics partner for the Supply domain, which is the commercial and technical engine that crafts the ideal holiday experience for our customers.Enhance the analytical influence on our strategic and tactical decisions, utilizing data to gain insights on performance optimization for both suppliers and customers.Establish benchmark standards for high-quality visualizations and reports using Looker and Looker Studio.Collaborate with stakeholders to develop measurement frameworks that reveal how our systems deliver value and identify opportunities for improvement.

Join Our TeamAs a Privacy & AI Analyst at Perk, you will be instrumental in shaping the future landscape of privacy and artificial intelligence within the tech industry. You will operate at the intersection of business, technology, and emerging regulatory frameworks, contributing to innovative solutions that prioritize customer experience.We are a team driven by a passion for innovation and a commitment to excellence in technology. You will collaborate with a diverse group of professionals dedicated to creating a positive impact in the workplace.

Ebury helps businesses expand internationally and values practical problem-solving, teamwork, and innovation. Team members contribute in an environment where efforts are recognized and everyone is encouraged to reach their goals. Role overview The KYC Onboarding Analyst is based in London, spending four days per week in the office and one day working remotely. This position plays a key part in onboarding corporate clients by managing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD). The analyst ensures compliance with all relevant regulations and maintains direct contact with clients to support a high standard of onboarding. What you will do Carry out detailed CDD and EDD checks for both new and existing corporate clients. Examine complex ownership structures and transaction activity to guide risk assessments. Communicate with clients to collect required information and clarify onboarding steps. Oversee a personal portfolio of onboarding cases, balancing priorities and meeting deadlines. Work with other teams to refine processes and improve the client experience. Requirements Background in CDD and EDD within the financial services sector. Knowledge of financial crime risks and compliance standards. Strong analytical skills for interpreting complex data and structures. Excellent organization and attention to detail. Clear, confident communicator. Proactive and able to work effectively within a team. What Ebury offers Join a supportive team that values security and forward thinking. This role offers the chance to contribute to safer financial outcomes for clients while developing your career within a dedicated onboarding team.

About WPP Media WPP Media is the AI-driven media division of WPP, supporting leading brands with data, talent, and strategic partnerships. Through the WPP Open platform and Open Intelligence, clients gain clear insights into their media investments and can personalize campaigns at scale. More details about the company can be found at wppmedia.com. Role Overview This Business Analyst role sits within WPP Media’s OpenDoor initiative, a collaboration with Amazon that brings together WPP’s creative transformation and Amazon’s customer-centric approach. The OpenDoor model focuses on productivity and innovation by combining expertise across media, business consultancy, communications, technology, commerce, public relations, and production. What You Will Do Work as part of a cross-functional team serving one of WPP’s largest global clients. Contribute to projects that span marketing, technology, media, business, and creative disciplines. Support tailored solutions for client needs, drawing on resources from across WPP agencies and specialties. Help drive impact and innovation through the OpenDoor partnership with Amazon. Our Approach Teams are assembled based on specific client requirements to provide seamless access to the right expertise. The OpenDoor partnership is built on Amazon’s 16 Leadership Principles and WPP’s values: Open, Optimistic, and Extraordinary. This approach encourages challenging the status quo and working collaboratively toward better outcomes. Location This position is based in London, United Kingdom.

Isometric stands at the forefront of the carbon removal revolution as the world's premier carbon removal registry. Our mission is to empower Fortune 100 companies in their fight against climate change while ensuring transparency and integrity in their sustainability efforts.Our cutting-edge verification technology allows us to issue scientifically robust carbon credits, forming the backbone of the burgeoning $1 trillion carbon economy.We are seeking proactive individuals who thrive on taking initiative. Our team is composed of exceptionally talented people who are deeply committed to our cause.Join us for an opportunity that promises to be the most significant role in your career, in an environment that is both challenging and rewarding.

Join Singulier as a Business Strategy Analyst/Consultant in London, where you will play a pivotal role in shaping business strategies for our esteemed clients. In this dynamic position, you will analyze market trends, develop strategic plans, and deliver actionable insights that drive growth and innovation.

About Checkout.com Checkout.com plays a key role in digital payments, powering transactions for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company operates from 19 offices across six continents, with its main hub in London. Teams here focus on advancing online payment solutions and driving innovation in fintech. Finance Analyst Apprentice – London The Finance Analyst Apprentice joins Checkout.com as part of the #NextGen Early Careers Program. This program combines real-world experience with technical training, workshops, and mentorship from experienced professionals. Apprentices connect with peers worldwide, building skills for both immediate impact and long-term growth in digital finance. This position reports to the Regional Finance Director and sits within a global finance team. The role offers a chance to start a fintech career while working toward an ACCA (Association of Chartered Certified Accountants) qualification. Apprentices spend 20% of their time on ACCA studies and 80% working directly with the EU Finance department. What You Will Do Support financial analysis and reporting activities Assist with projects that inform strategic decisions Work closely with finance professionals to gain hands-on experience Program Features Technical training and professional development workshops Direct mentorship from industry leaders Networking opportunities with a global community Structured support for ACCA qualification This apprenticeship is based in London and offers a blend of study and practical experience within a collaborative, international team.

About The RoleThe Telegraph is seeking a dynamic and insightful Political Analyst to join our editorial team. This pivotal role will be at the forefront of our political coverage, providing in-depth analysis and commentary on a wide range of political topics, from the corridors of Westminster to key policy announcements. The ideal candidate will deliver must-read investigative reports and articulate the broader implications of political developments with both originality and authority.Key ResponsibilitiesDelivering comprehensive analysis, long-form articles, and timely news updates on political matters across The Telegraph’s platforms.Building and maintaining a robust network of political contacts to enhance reporting efforts.Contextualizing significant political events to illuminate their impact and relevance for readers.Exhibiting authority in interpreting political changes while offering fresh perspectives on current events.Creating content that engages and informs, making it essential reading for political enthusiasts.Participating in editorial meetings and guiding discussions on political issues during leader conferences.Representing The Telegraph at external events and on various media platforms as a key spokesperson for our political insights.Key SkillsExtensive journalistic experience writing for print or digital media is essential.In-depth knowledge of the political landscape, ideally with specialization in specific areas, and a strong network of political contacts.The ability to synthesize complex information from multiple sources and present it in a clear, coherent manner.Proven track record of producing compelling copy under tight deadlines.Experience in covering breaking news as well as contributing to longer features and projects.Capability to remain composed under pressure and work independently.Familiarity with audio and video content production is a plus.

Join Legatics as a Business Analyst, where you will play a pivotal role in transforming legal processes through innovative technology. In this dynamic position, you will collaborate with cross-functional teams to analyze business needs, identify solutions, and enhance user experiences. If you're passionate about leveraging data to drive business decisions and improve workflows, we want to hear from you!

At Vortexa, we are a rapidly expanding international technology company dedicated to bridging the significant information gap in the energy sector. By harnessing vast satellite data and innovative artificial intelligence techniques, we provide an unparalleled real-time perspective on global seaborne energy flows, enhancing transparency and efficiency across energy markets and benefiting society at large.We are seeking a driven and analytically skilled Financial Analyst to join our Finance team within our dynamic SaaS business. This role is perfect for individuals early in their finance careers who are eager to develop robust analytical capabilities and gain comprehensive insights into SaaS financial metrics.As a Financial Analyst, you will support the FP&A team in reporting, forecasting, and performance analysis that influence critical business decisions. This position offers an exceptional chance to gain full visibility into the complete process of our upcoming Series D fundraising, in which you will play a crucial role in developing the financial analysis that underpins this transaction.

Join our dynamic team as a Data Analyst at carwow, where we are dedicated to revolutionizing the car buying experience. As a Data Analyst, you will play a crucial role in interpreting complex data sets and providing actionable insights that drive our business strategy.

Join Zopa as a Data Analyst and be part of a dynamic team that drives data-driven decision making. As a key member of our analytics department, you will analyze complex datasets to provide actionable insights that shape our products and services. Your expertise will help us enhance customer experience and optimize our operations.