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Experience Level
Manager
Qualifications
To thrive in this role, you should possess:
Proven experience in customer marketing or a related field.
Strong strategic thinking and execution skills.
Ability to collaborate effectively across various departments.
Exceptional communication and interpersonal abilities.
Experience with analytics tools and customer engagement strategies.
About the job
Emplifi provides a unified customer engagement platform for over 20,000 brands worldwide, bringing together social media marketing, social commerce, and customer care. The company’s technology blends advanced analytics and AI to help brands improve satisfaction, increase sales, and foster loyalty.
The marketing team at Emplifi runs creative campaigns that shape the company’s global presence and connect with both prospects and customers. Collaboration is central, with team members working across regions and departments to achieve results. Every role contributes directly to company growth, and the work remains varied as new challenges arise.
Role overview
The Customer Marketing Manager will focus on strengthening customer retention, encouraging account expansion, and building advocacy among Emplifi’s clients. This role develops programs to turn satisfied customers into long-term partners and active supporters. Key responsibilities include driving engagement, supporting cross-sell and upsell efforts, and collecting customer success stories to help fuel growth.
By designing meaningful customer experiences, the Customer Marketing Manager helps ensure Emplifi delivers value beyond the platform and supports measurable business outcomes.
Location
This position is available in London, Munich, or Prague offices.
About Emplifi
Emplifi is a pioneering customer engagement platform, empowering brands to enhance their digital and social customer interactions. With our innovative approach and integrated solutions, we drive significant growth and foster brand loyalty for our partners.
Emplifi provides a unified customer engagement platform for over 20,000 brands worldwide, bringing together social media marketing, social commerce, and customer care. The company’s technology blends advanced analytics and AI to help brands improve satisfaction, increase sales, and foster loyalty. The marketing team at Emplifi runs creative campaigns that shape the company’s global presence and connect with both prospects and customers. Collaboration is central, with team members working across regions and departments to achieve results. Every role contributes directly to company growth, and the work remains varied as new challenges arise. Role overview The Customer Marketing Manager will focus on strengthening customer retention, encouraging account expansion, and building advocacy among Emplifi’s clients. This role develops programs to turn satisfied customers into long-term partners and active supporters. Key responsibilities include driving engagement, supporting cross-sell and upsell efforts, and collecting customer success stories to help fuel growth. By designing meaningful customer experiences, the Customer Marketing Manager helps ensure Emplifi delivers value beyond the platform and supports measurable business outcomes. Location This position is available in London, Munich, or Prague offices.
Adyen is looking for a Customer Marketing Manager to join the team in London. This position centers on building marketing strategies that deepen customer engagement and help drive business growth. Key responsibilities Design and run marketing campaigns aimed at Adyen’s existing customers Apply market analysis and customer insights to identify new areas for growth Develop targeted programs that resonate with customers and align with business goals Location This role is based in London.
About UsPerk, previously known as TravelPerk, is a pioneering platform dedicated to transforming travel and spend management. Our innovative tools are designed to eliminate tedious manual tasks and streamline aspects of business operations, from travel bookings and expenses to invoice processing. By addressing the inefficiencies that rob employees of valuable time, we're committed to enhancing productivity and fostering a culture of innovation.With over 10,000 satisfied clients globally, including notable names like Wise, On Running, Breitling, and Fabletics, we aim to tackle the staggering seven hours of lost productivity every week per employee, contributing to a $1.7 trillion challenge.Since our inception in 2015, Perk has expanded to a vibrant team of more than 1,800 individuals across 12 global offices, with our headquarters located in London and Boston. We blend cutting-edge innovation with simplicity and control, redefining the workplace experience for businesses and their employees.Our core values emphasize ownership, delivering exceptional experiences, and teamwork. We prioritize curiosity, purpose, and a positive mindset to unlock the full potential of our talent. Our diverse team comprises leading experts from the travel and SaaS sectors, representing over 70 nationalities. If you are eager to make a genuine impact and reshape the way millions engage with their work, we would be thrilled to welcome you aboard.Discover more at www.perk.com.
Join Sitemate as a Mid-Market Customer Success Manager and play a pivotal role in fostering customer satisfaction and loyalty. You will work closely with our mid-market clients, ensuring they derive maximum value from our products and services. Your expertise will guide customers through onboarding, training, and support, ultimately driving their success and enhancing their experience with Sitemate.
BrightEdge is seeking a dedicated Customer Success Manager specializing in Search Marketing Analytics. In this pivotal role, you will be responsible for ensuring our clients achieve maximum value from our marketing analytics solutions. You will work closely with clients to understand their business objectives, provide strategic insights, and deliver tailored solutions that enhance their search marketing efforts.Your expertise in analytics and customer relationship management will empower our clients to optimize their digital strategies, driving growth and success. Join us to make a significant impact in the world of digital marketing analytics!
Join Harvey as a Mid-Market Customer Success Manager for the EMEA region and be a pivotal part of our dynamic team. In this role, you will be responsible for ensuring the success and satisfaction of our mid-market clients. You'll leverage your expertise to build strong relationships, drive product adoption, and deliver exceptional service.
About UsAt Heidi, we believe that healthcare deserves a more harmonious approach—one that ensures care remains continuous and profoundly human. Our innovative AI Care Partner collaborates with clinicians to make this vision a reality.Our diverse team, comprising doctors, engineers, designers, researchers, and creatives, is dedicated to developing tools that empower clinicians to prioritize what truly matters: their patients.In just 18 months, Heidi has transformed the healthcare landscape by reclaiming over 18 million hours for healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, over ten million patient visits each month are supported by Heidi globally.With nearly $100 million in funding, we are expanding our presence in the US, UK, Canada, and Europe, collaborating with leading health systems such as the NHS, Beth Israel Lahey Health, and Monash Health.The OpportunityWe are seeking a meticulous and organized Customer Marketing Specialist to spearhead our customer communication initiatives through email.This role is execution-driven and focuses on keeping our customers consistently informed, educated, and engaged with all updates from Heidi—ranging from product enhancements and feature releases to events, content, and corporate announcements.You will collaborate closely with our Product, Marketing, and Customer teams to transform briefs into well-structured, engaging, high-quality campaigns. Your success will be evaluated based on customer engagement and the vitality of our customer base.Your ResponsibilitiesLead Customer CommunicationsDesign, test, schedule, and execute all customer-facing email campaigns.Oversee segmentation and distribution lists to ensure targeted messaging reaches the appropriate audiences.Manage the customer communications calendar effectively.Guarantee that all campaigns are accurate, align with brand guidelines, and are delivered punctually.Product Updates & ReleasesConvert product updates and feature launches into clear, benefit-oriented email communications.Collaborate with the Product team to ensure precision and clarity in messaging.Support major product launches with coordinated announcement campaigns.Content & Event PromotionPromote webinars, customer events, and new resources to enhance customer engagement.
Are you passionate about driving customer engagement and loyalty? Join Experian as a Customer Marketing Analyst in London, where you will play a vital role in shaping our marketing strategies and enhancing customer experiences. As part of our dynamic team, you will analyze customer data, identify trends, and develop targeted marketing campaigns to optimize customer relationships.In this role, you will utilize your analytical skills to interpret complex data sets and provide insights that inform marketing decisions. Your expertise will help us create effective customer segmentation, develop personalized communication strategies, and measure the success of our marketing initiatives.
INEOS Automotive has built a reputation for direct, practical innovation in the automotive industry. From the initial vision of a no-nonsense 4x4, the company now delivers vehicles like the Grenadier to customers worldwide and is developing the Quartermaster double cab pickup. Partnerships with established industry leaders and a dedicated global team have fueled this progress. The company values determination and a willingness to challenge norms. With a diverse team of around 1,500 people representing 44 nationalities across 10 locations, collaboration and a drive to achieve ambitious goals are central to the culture. Role overview The Marketing Manager for Digital Experience and Customer Experience will shape and execute the global strategy for INEOS Automotive’s digital presence. This role centers on optimizing the website and CRM systems to meet customer expectations, support the consideration process, and drive conversions such as test drive bookings, quote requests, finance inquiries, and dealer contacts. What you will do Develop and refine digital experience strategies that support business growth. Implement and manage global customer experience initiatives. Increase website conversion rates and improve key performance indicators. Track and analyze website health metrics, including SEO, bounce rates, and user engagement. Work closely with agency partners to ensure effective project delivery. Oversee email marketing performance and manage automated messaging within resource limits. Lead digital marketing campaigns and drive lead generation activities. Requirements Experience managing digital website operations, optimization, and development for multiple markets and languages. Strong background in CRM systems, including building automated programs for prospect nurturing and customer retention. Self-driven and proactive, able to move initiatives forward independently. Knowledge of optimizing global, multi-market websites and developing effective content. Proven project management abilities and skill in prioritizing tasks. Comfortable adapting to changing business needs and environments. Excellent communication skills, able to connect technical and non-technical teams. This position is based in London, England, United Kingdom.
Join TaskRabbit as a Customer Success Manager for the French Market! In this 6-month contract role, you will play a vital role in ensuring our French-speaking clients receive exceptional support and guidance. You will engage with customers to understand their needs, resolve queries, and enhance their overall experience with our platform.Your proactive approach will foster strong relationships, encouraging customer retention and satisfaction. You will work closely with cross-functional teams to implement solutions that address our clients' challenges, helping them succeed within the TaskRabbit ecosystem.
Life360 is seeking an experienced CRM Marketing Manager to join our dynamic team in London, UK. In this pivotal role, you will be responsible for developing and executing marketing strategies specifically tailored for the Latin American market. You will leverage data-driven insights to enhance customer engagement and retention while ensuring alignment with our overall business objectives.Your expertise in CRM tools and marketing analytics will be essential in optimizing our campaigns and improving the customer journey. As a key player in our marketing department, you will collaborate closely with cross-functional teams to drive growth and strengthen our brand presence in LATAM.
Join Laundryheap, an award-winning and innovative startup revolutionizing the laundry and dry cleaning sector. Operating in over 14 global markets and rapidly expanding across Europe, Asia, and North America, we take pride in our ability to deliver pristine laundry within 24 hours, establishing ourselves as one of the fastest services in the industry.The RoleAs the Senior CRM & Lifecycle Marketing Manager, you will spearhead Laundryheap's lifecycle messaging strategy, transforming first-time customers into loyal patrons and turning regular users into subscribers.This role is more than just executing campaigns; it’s a leadership position with a hands-on approach, positioned at the confluence of CRM, product, and data. You will architect the program from scratch, developing the strategy, structure, channel mix, and testing cadence while managing a talented team member to support your vision. Your success will be measured by repeat order rates and customer lifetime value (LTV) across various cohorts, setting the benchmark for your team's execution.You will directly oversee a Customer Lifecycle Manager, who will manage the daily execution and optimization of customer sequences through email, push notifications, SMS, and WhatsApp.Your ResponsibilitiesYou will own the entire retention cycle:Developing post-order habit sequences to encourage repeat purchases (1st → 2nd → 3rd+ orders)Creating win-back flows for lapsed customersDesigning upsell strategies for subscriptionsImplementing behavioral nudges and lifecycle triggersEstablishing suppression logic and CRM segmentation architectureOptimizing the channel mix across email, push notifications, SMS, and WhatsApp, ensuring effective integrationYou will track and report on key metrics:Repeat order rates across cohortsCustomer lifetime value and time to reorder metricsLapsed customer recovery ratesMonitoring unsubscribe and spam rates as performance indicatorsWho You AreEssential Qualifications:5+ years of experience in B2C lifecycle, retention, or CRM marketing, preferably within a consumer app or marketplace environmentHands-on experience in building automated sequences using behavioral CRMs (e.g., Customer.io, Braze, Klaviyo)Proven track record in conducting CRM experiments, including A/B testing on sequences, timing, copy, and segmentation, translating insights into actionable program improvementsExperience in managing lifecycle programs across multiple channels, including email and push notifications, as well as SMS or WhatsAppSkilled in writing briefs and copy independentlyAdept at analyzing cohort data using spreadsheets or BI tools to derive testing hypothesesUnderstanding of suppression logic, exit conditions, and sequence architecture beyond simple campaign executionWhat You Won't Be DoingWaiting for a brief; this role is responsible for crafting themReceiving a pre-defined strategy; you will shape, validate, and own the strategy that is developedManaging a large team; you will have a single direct report, allowing for streamlined decision-making and full ownership of the project
Regional Marketing Lead (UK & I)At Deliveroo, our mission is to revolutionize the way people shop and eat, driven by impact, innovation, and growth. Our Brand & Experience team forges the emotional connection between Deliveroo and our customers, riders, and partners. With an in-depth understanding of our audience and a fervor for creativity, we bring our brand to life at every interaction. From push notifications to social campaigns and packaging designs, we craft compelling experiences that shape perceptions, ignite engagement, and make Deliveroo a cherished global brand.We are seeking a Regional Marketing Lead to join our dynamic team in London. In this pivotal role, you will shape and implement regional customer and promotional strategies that enhance growth and return on investment across the UK and Ireland.Key ResponsibilitiesAs a member of the Regional Marketing team, you will report directly to the Head of Regional Marketing for UK & I and take on a strategic leadership role, supported by a Marketing Manager, to bridge central functions with local execution.Your daily activities may include:Strategic Leadership: Collaborate with leadership to define regional strategies that highlight how local media and promotions impact customer behavior and drive long-term ROI.Test & Learn Initiatives: Spearhead the experimentation roadmap and partner with Data Science to create measurement frameworks, documenting promotional best practices for geographical expansion.Cross-Functional Engagement: Serve as the primary liaison between central and local teams, including Insights, CRM, Commercial, Finance, and Tech.Budget Management: Oversee multi-million-pound budget lines for key initiatives, closely tracking expenditures and optimizing plans to ensure maximum impact.Performance Evaluation: Lead weekly reports on current performance and conduct comprehensive post-campaign analyses to identify new growth opportunities.Market Analysis: Keep tabs on competitor trends and market activities to enhance our regional positioning and maintain our competitive advantage.Qualifications for SuccessThe ideal candidate will possess significant expertise in several of the following areas and a willingness to expand their knowledge in others:Extensive Marketing or Commercial Experience: Demonstrated success in value-driven or promotional campaigns.
Role Overview opus2 is hiring a Marketing Manager based in London. This position focuses on building marketing strategies that strengthen brand presence and connect with a wide range of clients. What You Will Do Develop and implement marketing campaigns tailored to key audiences Work closely with teams across the company to align messaging and goals Increase brand visibility and client engagement through thoughtful planning Location This role is located in London, England, United Kingdom.
Role overview Utility Warehouse is looking for a Senior Customer Marketing Data Analyst in London. This role focuses on shaping marketing strategies through careful analysis and interpretation of complex data. The work directly supports efforts to improve customer engagement and the overall impact of marketing activities. What you will do Analyze large and varied data sets to uncover trends and patterns relevant to customer marketing. Translate data findings into clear, practical recommendations for marketing teams. Work closely with colleagues across different departments to design and refine marketing campaigns. Support the development of strategies that connect with a broad and diverse customer base. Collaboration This position works with cross-functional teams to ensure marketing efforts are informed by reliable data and tailored insights.
Join Synthesia as a Product Marketing Manager focusing on Release Marketing, where you will play a pivotal role in shaping our product's market presence. You will collaborate closely with cross-functional teams to develop and execute innovative marketing strategies that resonate with our audiences. This is an exciting opportunity to contribute to the growth of a cutting-edge AI technology company.
We are seeking a dynamic and results-driven Field Marketing Manager to join our innovative team at Harvey. The ideal candidate will be responsible for developing and executing strategic marketing initiatives that enhance our brand presence and drive customer engagement. You will collaborate closely with sales teams to create tailored marketing programs that align with local market needs and support business objectives.
Join Lalamove as a Marketing Manager and play a pivotal role in driving our brand's growth and connection with customers. In this position, you will lead innovative marketing strategies that resonate with our audience and enhance our market presence. You will collaborate with cross-functional teams to execute campaigns that deliver measurable results.
Informagroup PLC seeks a Strategic Marketing Manager based in London. This position centers on leading marketing campaigns and shaping strategies to increase brand visibility and customer engagement. Role overview The Strategic Marketing Manager develops and executes marketing plans that support the company’s business goals. Collaboration with teams across the business is essential to ensure campaigns are aligned and effective. What you will do Lead the planning and rollout of marketing campaigns Design strategies to boost brand awareness and customer engagement Work closely with colleagues from different departments to create unified marketing efforts Requirements Proven experience delivering results in marketing roles Ability to develop comprehensive marketing strategies Strong leadership skills
We are seeking a talented and driven Email Marketing Manager to join our dynamic marketing team in London. In this role, you will craft engaging email campaigns that resonate with our audience, driving customer engagement and conversions. You will leverage data analytics to optimize campaign performance and work collaboratively with various departments to align messaging and brand initiatives. Your expertise will help shape our email marketing strategy and ensure we maintain a strong connection with our customers.
Emplifi provides a unified customer engagement platform for over 20,000 brands worldwide, bringing together social media marketing, social commerce, and customer care. The company’s technology blends advanced analytics and AI to help brands improve satisfaction, increase sales, and foster loyalty. The marketing team at Emplifi runs creative campaigns that shape the company’s global presence and connect with both prospects and customers. Collaboration is central, with team members working across regions and departments to achieve results. Every role contributes directly to company growth, and the work remains varied as new challenges arise. Role overview The Customer Marketing Manager will focus on strengthening customer retention, encouraging account expansion, and building advocacy among Emplifi’s clients. This role develops programs to turn satisfied customers into long-term partners and active supporters. Key responsibilities include driving engagement, supporting cross-sell and upsell efforts, and collecting customer success stories to help fuel growth. By designing meaningful customer experiences, the Customer Marketing Manager helps ensure Emplifi delivers value beyond the platform and supports measurable business outcomes. Location This position is available in London, Munich, or Prague offices.
Adyen is looking for a Customer Marketing Manager to join the team in London. This position centers on building marketing strategies that deepen customer engagement and help drive business growth. Key responsibilities Design and run marketing campaigns aimed at Adyen’s existing customers Apply market analysis and customer insights to identify new areas for growth Develop targeted programs that resonate with customers and align with business goals Location This role is based in London.
About UsPerk, previously known as TravelPerk, is a pioneering platform dedicated to transforming travel and spend management. Our innovative tools are designed to eliminate tedious manual tasks and streamline aspects of business operations, from travel bookings and expenses to invoice processing. By addressing the inefficiencies that rob employees of valuable time, we're committed to enhancing productivity and fostering a culture of innovation.With over 10,000 satisfied clients globally, including notable names like Wise, On Running, Breitling, and Fabletics, we aim to tackle the staggering seven hours of lost productivity every week per employee, contributing to a $1.7 trillion challenge.Since our inception in 2015, Perk has expanded to a vibrant team of more than 1,800 individuals across 12 global offices, with our headquarters located in London and Boston. We blend cutting-edge innovation with simplicity and control, redefining the workplace experience for businesses and their employees.Our core values emphasize ownership, delivering exceptional experiences, and teamwork. We prioritize curiosity, purpose, and a positive mindset to unlock the full potential of our talent. Our diverse team comprises leading experts from the travel and SaaS sectors, representing over 70 nationalities. If you are eager to make a genuine impact and reshape the way millions engage with their work, we would be thrilled to welcome you aboard.Discover more at www.perk.com.
Join Sitemate as a Mid-Market Customer Success Manager and play a pivotal role in fostering customer satisfaction and loyalty. You will work closely with our mid-market clients, ensuring they derive maximum value from our products and services. Your expertise will guide customers through onboarding, training, and support, ultimately driving their success and enhancing their experience with Sitemate.
BrightEdge is seeking a dedicated Customer Success Manager specializing in Search Marketing Analytics. In this pivotal role, you will be responsible for ensuring our clients achieve maximum value from our marketing analytics solutions. You will work closely with clients to understand their business objectives, provide strategic insights, and deliver tailored solutions that enhance their search marketing efforts.Your expertise in analytics and customer relationship management will empower our clients to optimize their digital strategies, driving growth and success. Join us to make a significant impact in the world of digital marketing analytics!
Join Harvey as a Mid-Market Customer Success Manager for the EMEA region and be a pivotal part of our dynamic team. In this role, you will be responsible for ensuring the success and satisfaction of our mid-market clients. You'll leverage your expertise to build strong relationships, drive product adoption, and deliver exceptional service.
About UsAt Heidi, we believe that healthcare deserves a more harmonious approach—one that ensures care remains continuous and profoundly human. Our innovative AI Care Partner collaborates with clinicians to make this vision a reality.Our diverse team, comprising doctors, engineers, designers, researchers, and creatives, is dedicated to developing tools that empower clinicians to prioritize what truly matters: their patients.In just 18 months, Heidi has transformed the healthcare landscape by reclaiming over 18 million hours for healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, over ten million patient visits each month are supported by Heidi globally.With nearly $100 million in funding, we are expanding our presence in the US, UK, Canada, and Europe, collaborating with leading health systems such as the NHS, Beth Israel Lahey Health, and Monash Health.The OpportunityWe are seeking a meticulous and organized Customer Marketing Specialist to spearhead our customer communication initiatives through email.This role is execution-driven and focuses on keeping our customers consistently informed, educated, and engaged with all updates from Heidi—ranging from product enhancements and feature releases to events, content, and corporate announcements.You will collaborate closely with our Product, Marketing, and Customer teams to transform briefs into well-structured, engaging, high-quality campaigns. Your success will be evaluated based on customer engagement and the vitality of our customer base.Your ResponsibilitiesLead Customer CommunicationsDesign, test, schedule, and execute all customer-facing email campaigns.Oversee segmentation and distribution lists to ensure targeted messaging reaches the appropriate audiences.Manage the customer communications calendar effectively.Guarantee that all campaigns are accurate, align with brand guidelines, and are delivered punctually.Product Updates & ReleasesConvert product updates and feature launches into clear, benefit-oriented email communications.Collaborate with the Product team to ensure precision and clarity in messaging.Support major product launches with coordinated announcement campaigns.Content & Event PromotionPromote webinars, customer events, and new resources to enhance customer engagement.
Are you passionate about driving customer engagement and loyalty? Join Experian as a Customer Marketing Analyst in London, where you will play a vital role in shaping our marketing strategies and enhancing customer experiences. As part of our dynamic team, you will analyze customer data, identify trends, and develop targeted marketing campaigns to optimize customer relationships.In this role, you will utilize your analytical skills to interpret complex data sets and provide insights that inform marketing decisions. Your expertise will help us create effective customer segmentation, develop personalized communication strategies, and measure the success of our marketing initiatives.
INEOS Automotive has built a reputation for direct, practical innovation in the automotive industry. From the initial vision of a no-nonsense 4x4, the company now delivers vehicles like the Grenadier to customers worldwide and is developing the Quartermaster double cab pickup. Partnerships with established industry leaders and a dedicated global team have fueled this progress. The company values determination and a willingness to challenge norms. With a diverse team of around 1,500 people representing 44 nationalities across 10 locations, collaboration and a drive to achieve ambitious goals are central to the culture. Role overview The Marketing Manager for Digital Experience and Customer Experience will shape and execute the global strategy for INEOS Automotive’s digital presence. This role centers on optimizing the website and CRM systems to meet customer expectations, support the consideration process, and drive conversions such as test drive bookings, quote requests, finance inquiries, and dealer contacts. What you will do Develop and refine digital experience strategies that support business growth. Implement and manage global customer experience initiatives. Increase website conversion rates and improve key performance indicators. Track and analyze website health metrics, including SEO, bounce rates, and user engagement. Work closely with agency partners to ensure effective project delivery. Oversee email marketing performance and manage automated messaging within resource limits. Lead digital marketing campaigns and drive lead generation activities. Requirements Experience managing digital website operations, optimization, and development for multiple markets and languages. Strong background in CRM systems, including building automated programs for prospect nurturing and customer retention. Self-driven and proactive, able to move initiatives forward independently. Knowledge of optimizing global, multi-market websites and developing effective content. Proven project management abilities and skill in prioritizing tasks. Comfortable adapting to changing business needs and environments. Excellent communication skills, able to connect technical and non-technical teams. This position is based in London, England, United Kingdom.
Join TaskRabbit as a Customer Success Manager for the French Market! In this 6-month contract role, you will play a vital role in ensuring our French-speaking clients receive exceptional support and guidance. You will engage with customers to understand their needs, resolve queries, and enhance their overall experience with our platform.Your proactive approach will foster strong relationships, encouraging customer retention and satisfaction. You will work closely with cross-functional teams to implement solutions that address our clients' challenges, helping them succeed within the TaskRabbit ecosystem.
Life360 is seeking an experienced CRM Marketing Manager to join our dynamic team in London, UK. In this pivotal role, you will be responsible for developing and executing marketing strategies specifically tailored for the Latin American market. You will leverage data-driven insights to enhance customer engagement and retention while ensuring alignment with our overall business objectives.Your expertise in CRM tools and marketing analytics will be essential in optimizing our campaigns and improving the customer journey. As a key player in our marketing department, you will collaborate closely with cross-functional teams to drive growth and strengthen our brand presence in LATAM.
Join Laundryheap, an award-winning and innovative startup revolutionizing the laundry and dry cleaning sector. Operating in over 14 global markets and rapidly expanding across Europe, Asia, and North America, we take pride in our ability to deliver pristine laundry within 24 hours, establishing ourselves as one of the fastest services in the industry.The RoleAs the Senior CRM & Lifecycle Marketing Manager, you will spearhead Laundryheap's lifecycle messaging strategy, transforming first-time customers into loyal patrons and turning regular users into subscribers.This role is more than just executing campaigns; it’s a leadership position with a hands-on approach, positioned at the confluence of CRM, product, and data. You will architect the program from scratch, developing the strategy, structure, channel mix, and testing cadence while managing a talented team member to support your vision. Your success will be measured by repeat order rates and customer lifetime value (LTV) across various cohorts, setting the benchmark for your team's execution.You will directly oversee a Customer Lifecycle Manager, who will manage the daily execution and optimization of customer sequences through email, push notifications, SMS, and WhatsApp.Your ResponsibilitiesYou will own the entire retention cycle:Developing post-order habit sequences to encourage repeat purchases (1st → 2nd → 3rd+ orders)Creating win-back flows for lapsed customersDesigning upsell strategies for subscriptionsImplementing behavioral nudges and lifecycle triggersEstablishing suppression logic and CRM segmentation architectureOptimizing the channel mix across email, push notifications, SMS, and WhatsApp, ensuring effective integrationYou will track and report on key metrics:Repeat order rates across cohortsCustomer lifetime value and time to reorder metricsLapsed customer recovery ratesMonitoring unsubscribe and spam rates as performance indicatorsWho You AreEssential Qualifications:5+ years of experience in B2C lifecycle, retention, or CRM marketing, preferably within a consumer app or marketplace environmentHands-on experience in building automated sequences using behavioral CRMs (e.g., Customer.io, Braze, Klaviyo)Proven track record in conducting CRM experiments, including A/B testing on sequences, timing, copy, and segmentation, translating insights into actionable program improvementsExperience in managing lifecycle programs across multiple channels, including email and push notifications, as well as SMS or WhatsAppSkilled in writing briefs and copy independentlyAdept at analyzing cohort data using spreadsheets or BI tools to derive testing hypothesesUnderstanding of suppression logic, exit conditions, and sequence architecture beyond simple campaign executionWhat You Won't Be DoingWaiting for a brief; this role is responsible for crafting themReceiving a pre-defined strategy; you will shape, validate, and own the strategy that is developedManaging a large team; you will have a single direct report, allowing for streamlined decision-making and full ownership of the project
Regional Marketing Lead (UK & I)At Deliveroo, our mission is to revolutionize the way people shop and eat, driven by impact, innovation, and growth. Our Brand & Experience team forges the emotional connection between Deliveroo and our customers, riders, and partners. With an in-depth understanding of our audience and a fervor for creativity, we bring our brand to life at every interaction. From push notifications to social campaigns and packaging designs, we craft compelling experiences that shape perceptions, ignite engagement, and make Deliveroo a cherished global brand.We are seeking a Regional Marketing Lead to join our dynamic team in London. In this pivotal role, you will shape and implement regional customer and promotional strategies that enhance growth and return on investment across the UK and Ireland.Key ResponsibilitiesAs a member of the Regional Marketing team, you will report directly to the Head of Regional Marketing for UK & I and take on a strategic leadership role, supported by a Marketing Manager, to bridge central functions with local execution.Your daily activities may include:Strategic Leadership: Collaborate with leadership to define regional strategies that highlight how local media and promotions impact customer behavior and drive long-term ROI.Test & Learn Initiatives: Spearhead the experimentation roadmap and partner with Data Science to create measurement frameworks, documenting promotional best practices for geographical expansion.Cross-Functional Engagement: Serve as the primary liaison between central and local teams, including Insights, CRM, Commercial, Finance, and Tech.Budget Management: Oversee multi-million-pound budget lines for key initiatives, closely tracking expenditures and optimizing plans to ensure maximum impact.Performance Evaluation: Lead weekly reports on current performance and conduct comprehensive post-campaign analyses to identify new growth opportunities.Market Analysis: Keep tabs on competitor trends and market activities to enhance our regional positioning and maintain our competitive advantage.Qualifications for SuccessThe ideal candidate will possess significant expertise in several of the following areas and a willingness to expand their knowledge in others:Extensive Marketing or Commercial Experience: Demonstrated success in value-driven or promotional campaigns.
Role Overview opus2 is hiring a Marketing Manager based in London. This position focuses on building marketing strategies that strengthen brand presence and connect with a wide range of clients. What You Will Do Develop and implement marketing campaigns tailored to key audiences Work closely with teams across the company to align messaging and goals Increase brand visibility and client engagement through thoughtful planning Location This role is located in London, England, United Kingdom.
Role overview Utility Warehouse is looking for a Senior Customer Marketing Data Analyst in London. This role focuses on shaping marketing strategies through careful analysis and interpretation of complex data. The work directly supports efforts to improve customer engagement and the overall impact of marketing activities. What you will do Analyze large and varied data sets to uncover trends and patterns relevant to customer marketing. Translate data findings into clear, practical recommendations for marketing teams. Work closely with colleagues across different departments to design and refine marketing campaigns. Support the development of strategies that connect with a broad and diverse customer base. Collaboration This position works with cross-functional teams to ensure marketing efforts are informed by reliable data and tailored insights.
Join Synthesia as a Product Marketing Manager focusing on Release Marketing, where you will play a pivotal role in shaping our product's market presence. You will collaborate closely with cross-functional teams to develop and execute innovative marketing strategies that resonate with our audiences. This is an exciting opportunity to contribute to the growth of a cutting-edge AI technology company.
We are seeking a dynamic and results-driven Field Marketing Manager to join our innovative team at Harvey. The ideal candidate will be responsible for developing and executing strategic marketing initiatives that enhance our brand presence and drive customer engagement. You will collaborate closely with sales teams to create tailored marketing programs that align with local market needs and support business objectives.
Join Lalamove as a Marketing Manager and play a pivotal role in driving our brand's growth and connection with customers. In this position, you will lead innovative marketing strategies that resonate with our audience and enhance our market presence. You will collaborate with cross-functional teams to execute campaigns that deliver measurable results.
Informagroup PLC seeks a Strategic Marketing Manager based in London. This position centers on leading marketing campaigns and shaping strategies to increase brand visibility and customer engagement. Role overview The Strategic Marketing Manager develops and executes marketing plans that support the company’s business goals. Collaboration with teams across the business is essential to ensure campaigns are aligned and effective. What you will do Lead the planning and rollout of marketing campaigns Design strategies to boost brand awareness and customer engagement Work closely with colleagues from different departments to create unified marketing efforts Requirements Proven experience delivering results in marketing roles Ability to develop comprehensive marketing strategies Strong leadership skills
We are seeking a talented and driven Email Marketing Manager to join our dynamic marketing team in London. In this role, you will craft engaging email campaigns that resonate with our audience, driving customer engagement and conversions. You will leverage data analytics to optimize campaign performance and work collaboratively with various departments to align messaging and brand initiatives. Your expertise will help shape our email marketing strategy and ensure we maintain a strong connection with our customers.
Feb 9, 2026
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