Executive Administrative Assistant at Paddle | London

Paddle builds payment infrastructure for digital product companies, serving as Merchant of Record to simplify payments for software sellers. The platform is designed to make transactions faster, safer, and more affordable. With backing from investors like KKR, FTV Capital, Kindred, Notion, and 83North, Paddle supports over 6,000 software sellers in 245 terri…

About Us:At Paddle, we revolutionize the payment infrastructure for digital product companies. As a Merchant of Record, we alleviate the complexities of payment fragmentation, offering a solution that is faster, safer, and more cost-effective. With support from renowned investors such as KKR, FTV Capital, Kindred, Notion, and 83North, we proudly serve over 5,000 software sellers across 245 territories worldwide.The Opportunity:We are in search of a passionate Developer Advocate, focused on content creation, to join our dynamic Developer Experience team. This role places you at the forefront of enhancing our developer-centric tools and content at Paddle.Your mission will be to ensure that the implementation of Paddle is a seamless experience. By refining our API to be both intuitive and robust, you will contribute to building product features that simplify onboarding for our customers. Your expertise will be pivotal in creating exceptional documentation, tutorials, and resources that will empower our users and facilitate the growth of our platform.Key Responsibilities:Generate engaging content that directly connects with both prospective and existing customers, including changelog updates, comprehensive guides, tutorials, and articles.Collaborate with internal teams to identify developmental opportunities and maximize impact.Craft compelling copy in partnership with product owners, marketing, and design teams.Document features, improvements, and bug fixes by gathering and organizing technical insights from engineers and other stakeholders.Lead the creation and refinement of API documentation.Establish technical documentation standards.Solicit feedback from colleagues and customers to ensure that all documentation remains current and relevant.

Paddle provides payment infrastructure for digital product companies as a Merchant of Record, handling the full payment process for clients. With support from investors such as KKR, FTV Capital, Kindred, Notion, and 83North, Paddle serves over 5,000 software sellers across 245 territories. Role overview The Tax Specialist position sits within Paddle’s expanding tax team and reports to the regional tax manager. Tax plays a central role in Paddle’s business, and this role ensures compliance and accuracy in tax accounting and reporting. The Tax Specialist works closely with colleagues around the world, covering both direct and indirect tax matters. Success in this position requires the ability to work independently, manage tax processes end-to-end, and carefully review work. Strong technical knowledge of tax laws and accounting standards is essential. The Tax Specialist also provides guidance to other teams and helps mentor peers. Main responsibilities Prepare indirect tax returns for Paddle in multiple territories, including related filings, payments, accounting entries, and audit support. Assist with direct tax return preparation for Paddle entities, including tax payments and accounting entries. Support transfer pricing adjustments, R&D claims, withholding tax, e-invoicing, and other tax planning activities. Lead special projects such as establishing new corporate structures or registrations, and respond to ad hoc tax questions from Paddle’s clients. Provide tax guidance and support to teams across the business as needed. Location This role is based in the UK, with the primary office located in London.

What We Do:Paddle revolutionizes the payment infrastructure for digital product companies by serving as a Merchant of Record. We simplify the complexities of payment fragmentation, offering a faster, safer, and more cost-effective solution for our clients. With the support of renowned investors such as KKR, FTV Capital, Kindred, Notion, and 83North, Paddle proudly assists over 5000 software sellers across 245 territories worldwide.The Role:We are seeking a dynamic Associate Customer Success Manager to join our Customer Success team. In this role, you will be responsible for the seamless onboarding and continuous growth, retention, and advocacy of a designated portfolio of customers. Your mission is to enhance the experience of our clients with Paddle, guiding them proactively through their post-launch journey, prioritizing their revenue growth, and ensuring they harness the full potential of our platform.As an Associate Customer Success Manager, you will oversee a portfolio of around 40 customers, focusing on enabling them to achieve significant business value with Paddle. You will drive meaningful outcomes within a high-volume customer base, leveraging your product expertise to identify areas for improvement and employing strategic success playbooks to foster retention and revenue growth. Furthermore, you will play a crucial operational role in our broader commercial team.Your Responsibilities:Onboarding at Scale: Facilitate the successful onboarding of new customers by showcasing your extensive product knowledge to ensure they are poised to operate and scale with Paddle.Guide Best Practices: Assist customers in creating exceptional online purchasing experiences by providing actionable insights on purchase journeys, retention strategies, and billing processes.Operational Relationships: Forge strong connections with key stakeholders to guarantee they maximize the value derived from the Paddle platform.Proactive Health Monitoring: Keep track of customer health indicators and usage metrics to spot potential risks or growth avenues, taking proactive measures to secure successful outcomes.Customer Advocacy: Act as an internal champion for your customer portfolio, collaborating with cross-functional teams to share insights and drive value.

About Us:At Paddle, we revolutionize the payment infrastructure for digital product companies. Instead of juggling a myriad of payment applications and services, we serve as a Merchant of Record for our clients, eliminating the complexity of payment fragmentation. Our solution is faster, safer, and more cost-effective, providing a superior experience for our users.Supported by prominent investors including KKR, FTV Capital, Kindred, Notion, and 83North, Paddle proudly serves over 5,000 software sellers across 245 territories worldwide.The Opportunity:We are seeking a dedicated Customer Success Manager to join our dynamic Customer Success team. You will be instrumental in onboarding our clients and fostering their growth, retention, and advocacy. Your role will be vital in enhancing the experiences of our largest clients, guiding them through their journey post-launch, prioritizing their revenue growth, and ensuring they derive maximum value from our platform.In this position, you will manage a diverse portfolio of approximately 20 clients, focusing on helping them unlock business value through Paddle. By leveraging your product and industry expertise, you will identify growth opportunities, craft compelling narratives, and influence key stakeholders to achieve desired results. You will be a key player in driving revenue realization and retention for Paddle among our top customers, contributing significantly to our overall commercial strategy.Your Responsibilities:Oversee the successful onboarding of new customers, utilizing comprehensive knowledge of our products and methodologies to ensure they are equipped to operate and grow effectively with Paddle.Assist clients in creating a world-class online purchasing experience by providing best practice guidance on purchase journeys, retention strategies, and billing operations.Cultivate trusted advisor relationships with customer stakeholders and executive sponsors to maximize the value they realize with Paddle.Identify and capitalize on opportunities for strategic and tactical revenue growth, ensuring the successful implementation of monetization strategies.Act as an internal advocate for your customers, collaborating with cross-functional teams to translate their business needs into effective solutions.

About PaddlePaddle is revolutionizing the payments infrastructure for SaaS companies by acting as a Merchant of Record. We take away the complexities of managing multiple payment applications and services, delivering a seamless experience that is faster, safer, and more cost-effective. Our trusted platform is utilized by over 5,000 software sellers across 245 territories globally.Your RoleAs a Senior Software Engineer in our Billing team, you will be instrumental in crafting and enhancing our new billing platform. You will deliver exceptional experiences for our customers, driving the discovery and implementation of new features while leveraging your technical acumen to shape the future of our platform. Collaboration is key as you will work alongside engineers, product managers, and designers on diverse projects that foster your professional growth.Key ResponsibilitiesDesign, build, and maintain robust systems that facilitate our core Billing functionalities.Take full ownership of features from conception to production, ensuring precision throughout.Architect scalable solutions to accommodate increasing transaction volumes.Write clean, maintainable, and thoroughly tested code, maintaining high engineering standards.Lead architectural discussions, balancing immediate deliverables with long-term sustainability.Collaborate with cross-functional teams to translate business needs into effective technical solutions.Provide technical insights to influence product direction and delivery timelines.Partner with Customer Support and Operations to troubleshoot and resolve production challenges.Mentor fellow engineers through code reviews and collaborative design sessions.Drive best practices and strategic decisions within the engineering community.

Join the dynamic team at Natter as an Executive Assistant! We are looking for a proactive and organized individual to provide comprehensive support to our executives, ensuring smooth operations and effective communication within the organization.

Role Overview PMG is looking for an Executive Assistant in London to support the executive team. This role centers on organizing schedules, coordinating meetings, and keeping communication smooth between departments. What You Will Do Manage calendars and appointments for executives Arrange and coordinate meetings Facilitate communication across teams What We Look For Strong organizational skills Proactive approach to problem-solving Experience supporting leadership or executives This position is based in London, UK.

About LendableLendable is dedicated to revolutionizing the way individuals access credit and save money. As one of the UK’s newest unicorns, our innovative technology is reshaping the fintech landscape. We are a rapidly growing team of over 700 individuals, profitable since 2017, and backed by premier investors like Balderton Capital and Goldman Sachs. Our customer satisfaction is reflected in our outstanding reviews, boasting a 4.9 rating from tens of thousands of reviews on Trustpilot.We have redefined the Big Three consumer finance products: loans, credit cards, and car finance. Our mission is to deliver funds to our customers within minutes instead of days.As we expand into the UK and US markets, we aim to disrupt the traditional banking systems that rely on outdated processes.Join Us If You Want ToTake ownership of your role and make impactful decisions from day one.Collaborate within small, dynamic teams that prioritize innovative solutions.Develop cutting-edge technology in-house, leveraging new data sources and AI.The Role in BriefYou will provide critical support to our Chief Capital Officer and, as needed, assist our Chief Executive Officer and Chief Operating Officer. This is a diverse and fast-paced role that embodies the start-up ethos.Located in Shoreditch, you will be part of a welcoming and supportive team that shares a passion for innovation.

Role Overview Experian is looking for an Executive Assistant to support the senior leadership team in London. This position calls for strong organizational skills and initiative. The Executive Assistant will handle calendar management, arrange meetings, and provide project support to help daily operations run smoothly. What You Will Do Manage complex schedules for senior leaders Coordinate meetings and appointments Assist with project management tasks as needed What We’re Looking For Exceptional written and verbal communication skills Keen attention to detail Ability to stay organized and effective when priorities shift This role is based in London and supports key decision-makers at Experian.

Join a premier consultancy in the heart of London’s West End as an Executive Assistant, offering a competitive salary of up to £45,000 plus benefits.Role: Executive AssistantSalary: Up to £45k + Benefits, conveniently located near Oxford CircusCompany: Specialist in pension advisory servicesEstablished in 2007, Office Collective is an independent strategic adviser dedicated to assisting corporations with intricate pension challenges. Our team comprises two Founding Partners, several specialists in actuarial, investment, and covenant, along with a CTO focused on innovative digital solutions for the pension sector.This role presents an exciting opportunity for a driven individual seeking to thrive in a successful and expanding consultancy. The ideal candidate will provide comprehensive administrative support to the Directors and the team, ensuring the highest level of service at all times.

Join Assystem as an Executive Assistant and be an integral part of our dynamic team in London. In this pivotal role, you will provide high-level administrative support to senior executives, ensuring the smooth operation of daily activities and facilitating communication across departments.Your responsibilities will include managing executive calendars, organizing meetings, preparing reports, and handling confidential information with discretion. We are looking for a proactive and organized individual with exceptional communication skills who can thrive in a fast-paced environment.

Join Our Team at MotorwayMotorway is the UK's leading online marketplace for used cars, revolutionizing the way private sellers connect with thousands of trusted dealers across the nation. Established in 2017, our innovative, technology-driven platform has transformed the car-selling experience, earning recognition and substantial backing with over £143 million raised in Series C funding from top-tier investors.We invite you to be part of this exciting journey at a pivotal moment in our growth, where your contributions can make a significant impact in reshaping the automotive industry.Your Role:As an Executive Assistant, you will deliver exceptional support to our Co-Founder and Chief Product Officer, acting as a vital link that enhances their productivity and effectiveness.This position is ideal for a proactive individual who anticipates challenges and proposes solutions, ensuring that our executives can focus on what they do best.If you are organized, take ownership of your responsibilities, and thrive in a dynamic environment, we would love to hear from you!

Are you ready to take on a pivotal role in a dynamic environment? We are seeking an Executive Assistant to support our Co-CEO at htb, a forward-thinking company dedicated to innovation and excellence. As an Executive Assistant, you will play a crucial role in managing schedules, organizing meetings, and facilitating communication across various departments.Your expertise will help streamline operations, allowing our leadership team to focus on strategic initiatives. If you are a proactive problem solver with strong organizational skills and a passion for supporting executives, we want to hear from you!

FRP Advisory seeks an Office Administration Assistant to support the Financial Advisory team in London. This position helps keep daily office functions running smoothly and provides direct administrative support to colleagues. Key responsibilities Manage incoming and outgoing correspondence Schedule appointments and coordinate calendars Organize and maintain files Assist with a range of administrative tasks as needed What we look for Strong attention to detail Proactive approach to problem-solving Clear and effective communication skills Commitment to supporting high standards of client service This role is based in our London office and works closely with a team of financial professionals.

We are seeking a highly skilled and proactive Executive Personal Assistant to join our dynamic team at the Park Lane Office. If you are an organized self-starter with exceptional time management abilities, this position may be the perfect fit for you.The ideal candidate will take on a variety of responsibilities, including:Providing comprehensive PA support to the CEOs of Fine & Country and the Guild of Property Professionals, which includes:Expertly managing diaries and scheduling appointmentsCoordinating meetings and reserving meeting rooms, including off-site venues as neededHandling travel arrangements, including securing hotel and flight bookings with necessary approvalsManaging emails and responding to inquiries where applicableFielding telephone callsDrafting letters, reports, and presentations, including audio typingConducting specific projects and research as requiredDelivering professional, warm, and efficient Front of House/Customer Service, including greeting visitorsAnswering calls and managing postal correspondence, including coordinating courier servicesMaintaining the meeting room calendarArranging refreshments for meetings when necessaryOrdering and restocking office and kitchen suppliesEnsuring annual renewal of all office and facilities supplier contractsOverseeing the upkeep of marketing materialsParticipating in the Saturday office rotaManaging emails directed to the Admin accountAssisting in organizing company and social events throughout the yearMoreover, additional responsibilities will include:Overseeing building securityServing as Fire Warden and supporting office Health and Safety, which involves:Conducting risk assessmentsMaintaining established standards and processesEnsuring adequate first aid training for staff on-siteGeneral maintenance of the office environment and facilitiesThe successful candidate must possess extensive experience in a similar role, particularly in administration and office management, with a keen eye for detail. You should also have:Proficiency in Microsoft Word, Excel, and PowerPointA positive attitude and a strong commitment to providing outstanding customer serviceExcellent problem-solving skillsIn return, we offer:25 days of annual leave plus bank holidays, increasing to 30 days with length of serviceThe option to purchase up to 5 additional days of leave

About UsCrossmedia is a global leader in independent media. Our commitment to integrity in media and business is reflected in our core principles of TRUST, REASON, and the Pursuit of HAPPINESS. Founded in New York City in 2000, we have grown to become one of the largest minority-owned, full-service media planning and buying agencies in the United States, employing over 500 professionals worldwide with aspirations for continued growth.Our mission is to forge innovative connections between brands and consumers, irrespective of the channel or budget, all while maintaining honesty and transparency. We pride ourselves on being a values-driven organization that prioritizes media transparency and objective decision-making. Our dedication to the Pursuit of HAPPINESS is evident through our investment in the professional and personal well-being of our colleagues, reflected in our numerous initiatives, clubs, and cultural events. We have been recognized as one of Ad Age's Best Places to Work for seven consecutive years.With offices in New York, Philadelphia, London, and Germany, we serve a diverse client base, including U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, and the American Cancer Society.Your RoleWe are seeking a dedicated Part-Time Office Administrative Assistant for our London office, with a work schedule of three days per week: Monday, Wednesday, and Thursday. This role encompasses a range of responsibilities, including operations, reception, and various administrative tasks.

ABOUT THE ROLEAt Peloton, we are seeking a dynamic and experienced Senior Executive Assistant to join our international leadership team at our London headquarters. This role goes beyond traditional calendar management; it requires a proactive, high-energy communicator who excels in a fast-paced, multicultural environment. We are looking for a resourceful problem-solver with a positive attitude and a genuine eagerness to learn and grow, who will play a vital role in contributing to our team's success.YOUR DAILY IMPACT AT PELOTONManage complex domestic and international travel arrangements, ensuring meticulous calendar management for the Vice President of International and other executives as necessary. You will proactively resolve conflicts and prioritize critical engagements, providing daily schedule briefs to keep leadership focused.Oversee the complete organization of internal and external meetings across international markets, including venue selection, catering, agenda preparation, and follow-up action items, ensuring high levels of efficiency and execution.Collaborate with the International Leadership Team to advance the business and strategic agenda, ensuring commitments are met while interacting with senior leaders and external stakeholders, including customers and strategic partners.Take charge of key deliverables and structure work to achieve objectives, maintaining a clear vision and effective prioritization.Organize executive visits to London and other international markets, creating tailored itineraries in partnership with global Executive Assistants.Work closely with the Global Executive Assistant team to facilitate communication between International and US offices.Draft internal communications, assist with presentations, and maintain distribution lists. Lead the logistics and planning for the monthly international all-team meeting, coordinating with the Communications team to ensure content alignment.Enhance the efficiency of the executive office by managing expense reports, vendor invoicing, and purchase requisitions, while handling general office duties and occasional personal requests with utmost discretion.Serve as a brand ambassador, engaging with internal teams and global partners. Anticipate efficiency gaps and leverage cultural nuances to delight every stakeholder encountered.

Join a leading name in the creative arts industry as an Administrative Assistant to the Director in South West London. Our client is seeking a dedicated professional to provide exceptional administrative support within the Finance department, working closely with two senior managers. This position is pivotal as it serves as a trusted liaison between internal teams and external stakeholders, often dealing with sensitive and complex matters.Key Responsibilities:Develop and maintain organized filing systems, both digital and physical.Manage diaries effectively to ensure efficient scheduling.Coordinate logistics for meetings, travel, and accommodations, both domestically and occasionally abroad.Proactively prepare briefing materials for meetings and ensure follow-up actions are completed.Attend meetings as required, taking detailed notes and action items.Undertake additional administrative tasks relevant to the role's scope.Facilitate clear communication of written correspondence within the department and the broader organization.Advocate for sustainable work practices in alignment with the organization’s Sustainability Statement.Prepare for both internal and external meetings, coordinating necessary logistics including visitor passes and refreshments.

Join a dynamic legal practice located in South West London as a Business Administrator. We are seeking a proactive individual who excels in client engagement and administrative efficiency. Your role will involve:Assisting clients before consultations by managing documentation such as photocopying ID, obtaining signatures on letters of authority and client care letters, and organizing their files.Compiling legal bundles, which includes pagination, creating an index, and arranging documents in chronological order.Archiving closed legal matter files systematically.Communicating via email with counsel and clients.Demonstrating a willingness to learn and utilize legal software programs.Managing the office calendar, including client appointments and critical deadlines.Handling postal correspondence efficiently.