Implementation Engineer at Neara | London

Join Neara, a pioneering company transforming the energy landscape by enabling utilities to prepare for extreme weather events through innovative digital modeling.Our advanced machine learning techniques create detailed, physics-enabled digital twins of electricity grids across four continents, which assist asset owners in identifying challenges and implemen…

We are seeking a talented and driven Implementation Engineer to join our fast-growing team at Stacks. As an Implementation Engineer, you will play a crucial role in delivering cutting-edge solutions to our clients, ensuring seamless integration of our products into their systems.Your responsibilities will include collaborating with cross-functional teams, troubleshooting implementation issues, and providing technical support to ensure client satisfaction. If you are passionate about technology and enjoy solving complex problems, we want to hear from you!

About G2 - The CompanyG2 is the largest and most reputable software marketplace globally. By joining G2, you become part of a leading team dedicated to empowering businesses to achieve their utmost potential through informed decisions and strategies backed by genuine insights from real software users.Recently, G2 has partnered with Capterra, SoftwareAdvice, and GetApp to establish the largest repository of online data and software insights, facilitating intelligent purchasing decisions in the AI era. With over 200 million combined annual visitors and 6 million verified reviews, we serve as the central hub for software buyers to make confident, timely decisions.This is just the beginning! We aim to revolutionize the global B2B software landscape and become the most trusted data foundation for software buyers and sellers in the AI age.Does this resonate with you? Join us as we strive to reach our next PEAK!About G2 - Our PeopleAt G2, our culture and operations are rooted in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness). Being part of G2 means you're integrated into a value-driven, expanding global community that climbs PEAKs together. We celebrate each other’s victories, learn from our missteps, and offer support during challenging times. With ambition and an entrepreneurial spirit, we motivate one another to tackle demanding tasks that foster our collective growth and learning.You will join a global, diverse team of intelligent, dedicated, and compassionate individuals—each with unique talents, aspirations, and life experiences. Our community and culture are centered around people-led ERGs that acknowledge and celebrate the diverse identities within our global team. As an organization, we are committed to our DEI and philanthropic initiatives (such as our G2 Gives program) because it inspires us all to become better individuals.

UpSlide stands as the premier productivity solution provider for the financial services sector. Our innovative software significantly enhances the functionality of PowerPoint, Word, Excel, and Power BI, allowing professionals at prestigious firms such as Citi, KPMG, and BNP Paribas to focus on high-value tasks instead of mundane formatting or tedious copy-pasting. We are in an exciting growth phase, boasting a team of over 160 talented individuals across our offices in New York, London, Paris (HQ), Singapore, and Berlin.Core Values At UpSlide, our values steer our work ethos and are integral to our hiring process. We seek candidates who embody:Excellence: We believe that every detail matters, and we are dedicated to delivering high-quality outcomes.Trust: We are passionate and committed, empowering our team to act with autonomy.Joy at Work: We embrace positivity and share our enthusiasm with both colleagues and clients.The Team ‍‍Join the UK Professional Services team, currently comprising 4 Consultants: Tasha, Abbie, Anna, and Raj, under the leadership of Ella. We are expanding our team to enhance our collaborative efforts!Our team operates as a tight-knit group, offering advice and support on various projects. We hold quarterly retrospectives to celebrate our achievements, enjoy work anniversary lunches, and often gather for team breakfasts at Dishoom.You'll also be part of a larger UK team of around 40 that includes professionals from Sales, Customer Success, and Marketing. We organize monthly social events ranging from yoga sessions to karaoke nights. Every Thursday at 4 p.m., we indulge in “goûter” (afternoon snacks) with treats provided by different team members each week.Team Objectives We are on the lookout for a proactive and detail-oriented Implementation Consultant to join our dynamic team. This position is perfect for individuals with strong communication skills, a knack for problem-solving, and an innate curiosity. As a Consultant, you will gain expertise in both UpSlide and the financial services sector while enhancing workflows for our clients. You will swiftly be onboarded to independently manage your own client projects and provide assistance to Senior Consultants on more complex tasks. A significant aspect of your role will be to ensure clients utilize the tool effectively, contributing to our impressive 98% renewal rate!

Harness is at the forefront of AI-driven software delivery, founded by the visionary technologist and entrepreneur Jyoti Bansal, who previously established AppDynamics, later acquired by Cisco for $3.7 billion. With approximately $570 million in funding and a current valuation of $5.5 billion, Harness is supported by renowned investors such as Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As artificial intelligence transforms code generation, the main challenges have evolved into aspects such as testing, deployments, application security, reliability, compliance, and cost optimization. Harness addresses these challenges by leveraging AI and automation within the "outer loop," enabling teams to accelerate software delivery while ensuring security and governance throughout the software lifecycle.Utilizing Harness AI and the Software Delivery Knowledge Graph, our platform offers deep contextual insights and intelligent automation, with governance and policy-driven controls seamlessly integrated across the platform.In the past year alone, Harness has facilitated over 185 million deployments, 82 million builds, 18 trillion flag evaluations, 8 million security scans, 9.1 billion optimized tests, and 3 trillion protected API calls, while managing $2.8 billion in cloud expenditures. This has empowered leading clients such as United Airlines, Morningstar, and Choice Hotels to enhance release speeds by up to 75%, reduce cloud costs by up to 60%, and achieve a 10x increase in DevOps efficiency.With a diverse global workforce spanning 14 offices across 25 countries, Harness is redefining the landscape of AI software delivery. We are eager to welcome exceptional talent to help us accelerate our growth and innovation.

Wise is seeking a Senior Manager of AI Implementation based in London. This position guides projects that use artificial intelligence to enhance financial services and streamline operations. Role overview The Senior Manager shapes strategies for integrating AI solutions across Wise’s business. The focus is on increasing efficiency and enabling innovation within the company’s financial services. Key responsibilities Lead initiatives that apply AI to Wise’s operational challenges Develop and execute plans for adopting AI technologies Work to improve efficiency and support new business ideas through AI-driven solutions Location This role is based in London.

Transform the Future of Finance with Us!At Light, we are revolutionizing the way modern businesses manage their financial processes by replacing outdated ERP systems with our dynamic Smart Financial Platform. Our cutting-edge software equips global enterprises with automated accounting, real-time insights, and financial flows that adapt to the pace of business.We collaborate closely with our clients, delivering rapid solutions while maintaining a relentless focus on quality. In a remarkably short time, Light has become the backbone of leading companies such as Lovable, Legora, and Keyshot. Our users don’t just operate on Light; they truly enjoy the experience.Join us as we forge a new category in software. We are a passionate team of engineers who appreciate the intricacies of finance, designers dedicated to seamless reconciliation, and operators who view finance as a product. If you're eager to innovate how the world manages money, you've found your new home.Supported by premier investors and guided by industry veterans, we are crafting groundbreaking products with the liberty to deliver ambitious results. Help us position Light as the global standard for next-generation finance.Your Role as Implementation ManagerAs an Implementation Manager, you will spearhead complex implementation projects for multinational clients transitioning from traditional ERP systems to our Smart Financial Platform. Your expertise will guide clients through the intricacies of financial systems during their migration, ensuring seamless adoption of our platform. You will cultivate strong relationships with client finance leadership to foster trust and facilitate successful outcomes.Your responsibilities will include:Leading intricate implementation projects for global clients.Utilizing your experience to navigate complex financial systems during migrations.Establishing trusted partnerships with client finance teams to enhance platform adoption.Creating and executing comprehensive project plans with defined milestones.Collaborating with our product and engineering teams to align client requirements with our implementation strategies.This role is client-facing and pivotal in ensuring successful implementations and sustained client satisfaction. You will collaborate with a small, talented team that possesses a profound understanding of the market.Your Qualifications:Bachelor’s degree in Accounting, Finance, or a related field.Proven experience in managing ERP implementations, particularly for large-scale enterprises.Strong analytical and problem-solving skills, with a deep understanding of financial processes.Excellent communication and interpersonal skills to build relationships with senior stakeholders.Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.

Join the revolution in biotechnology, where advancements in science are reshaping our world—from the medicines we consume to the agricultural innovations we embrace. At Benchling, we are dedicated to harnessing the potential of biotechnology through cutting-edge technology that empowers research and development. Our mission is to enable the most forward-thinking biotech companies to leverage our R&D Cloud, accelerating product development and bringing transformative innovations to market faster. We invite you to be part of our journey in modernizing software for contemporary scientific challenges.ROLE OVERVIEWAs part of our commitment to excellence, Benchling is expanding its Professional Services team to support the implementation of our platform for a diverse and growing client base. Implementation Managers play a crucial role in collaborating with customers—ranging from ambitious biotech startups to major pharmaceutical corporations—to deeply understand their R&D processes and deploy solutions that enhance collaboration within their research teams.In this pivotal position, you will utilize your scientific knowledge, project management acumen, and product familiarity to ensure successful implementations of the Benchling platform. Working closely with research scientists and cross-functional teams at Benchling, you will oversee the entire implementation process—from initial requirements gathering and solution design to user training and onboarding. Fluency in French is essential, as you will engage with French-speaking clients to facilitate their success.

Join Banyan Software as a Software Implementation & Deployment Specialist and play a crucial role in delivering innovative software solutions to our clients. You will be responsible for ensuring seamless implementation and deployment of our software products, while providing exceptional support and guidance to customers throughout the process.Your expertise will help clients maximize the value of our software, and you will collaborate closely with cross-functional teams to enhance our offerings and improve user experience. This is an exciting opportunity to contribute to projects that make a significant impact in the industry.

Nice Ltd. is looking for a Principal Partner Success Implementation Engineer based in London. This position centers on enhancing partner experiences and ensuring the effective rollout of company solutions. Key responsibilities Collaborate with both internal teams and external partners to deliver solutions tailored to partner requirements. Develop and sustain strong working relationships with partners during each stage of the implementation process. Provide support to partners, helping them adopt Nice Ltd. products and maintain satisfaction over time. Role focus This role emphasizes communication, relationship building, and hands-on support to help partners achieve success with Nice Ltd. solutions.

Join Wise as an Implementation Lead for our Servicing Products team, where you will play a pivotal role in driving the implementation of innovative servicing solutions. You will collaborate with cross-functional teams to ensure seamless integration and delivery of our products, enhancing customer experience and satisfaction.

At NiCE Systems, we embrace challenges and constantly push our boundaries. We are a dynamic team of innovators and leaders, dedicated to achieving excellence and driving meaningful change. If you share our passion for pushing limits, this is your chance to ignite your career.Role Overview: Professional Services Implementation EngineerAs a vital member of our implementation team, you will spearhead projects that are integral to our clients' success. You will expertly configure Proactive AI solutions, aligning them with industry best practices and specific customer needs, while also ensuring seamless collaboration across multiple departments.In this role, you will partner closely with Customer Success, Product Development, and AI Innovation teams to capture and translate business and technical requirements for Proactive AI deployments, whether in pilot phases or live production environments.The Implementation Engineer also plays a key leadership role, providing mentorship and support to junior team members.

Role Overview oliver is looking for an Implementation Manager based in London. This role leads the deployment of new solutions for clients, working closely with them to understand their needs and deliver results that match their goals. What You Will Do Oversee the rollout of solutions for clients, managing the process from planning to completion Work directly with clients to clarify requirements and ensure their expectations are met Coordinate with internal teams to align project strategies with client objectives Build and maintain strong client relationships throughout each project Monitor progress and address issues to keep projects on track

Role overview The Senior Implementation Consultant at gomotive leads client projects in London, England. This position guides organizations through onboarding and ensures each client gains value from gomotive’s solutions. Clients come from a variety of industries, so the work involves adapting services to fit unique needs. What you will do Lead clients through onboarding and manage the full implementation process Partner with cross-functional teams to tailor solutions to individual client requirements Support clients as they adopt gomotive’s services, answering questions and resolving issues as they arise Build and maintain strong relationships with clients throughout each project Requirements Proven experience leading technology solution implementations Ability to collaborate with both technical and non-technical teams Strong communication and problem-solving skills Dedication to client success

About AssembledAt Assembled, we believe that exceptional customer support is achieved through a harmonious blend of human agents and artificial intelligence. Our cutting-edge platform is uniquely designed to integrate both elements seamlessly, enabling organizations to manage their support operations effectively. Trusted by industry leaders like Canva, Etsy, and Robinhood, Assembled empowers teams to optimize their operations — from in-house agents to BPOs, all while harnessing the capabilities of AI. With features including AI Agents that handle cases from start to finish, AI Copilot for agent support, and AI-driven workforce management, we help teams deliver faster, higher-quality service and make informed staffing and automation decisions. With the backing of $70 million from NEA, Emergence Capital, and Stripe, we are on a mission to redefine the future of AI and human collaboration in customer support.The RoleWe are seeking an experienced Implementation Manager to spearhead the technical implementation process and foster strong customer relationships during the onboarding phase for our mid-market and enterprise clients.As a pivotal member of our Solutions Team, you will play a key role in shaping our implementation strategies as we expand. Your responsibilities will encompass everything from customer project management to technical setup, directly contributing to revenue growth, customer retention, and overall satisfaction. By engaging with customers, you will formalize best practices for implementation, enhance our product offerings, and refine our operational processes as we continue to scale.ResponsibilitiesCultivate customer relationships and lead technical implementation projects across various customer segments, particularly focusing on mid-market and enterprise.Investigate and document product functionalities across all areas of our platform, both through our web application and API, to enhance your product knowledge and serve our customers and internal teams effectively.Establish and enhance implementation best practices based on your growing product expertise.Streamline internal processes and elevate the customer experience throughout the implementation phase.Collaborate cross-functionally with Sales and Customer Success teams to ensure successful customer launches.Influence the product roadmap by acting as a conduit between our customers and the product organization.Set a positive precedent for customer engagement, helping clients derive maximum value from our solutions.About YouA minimum of 4 years’ experience in a customer-focused role that involves technical support, ideally within a SaaS environment.Proven ability to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.Strong analytical and problem-solving skills, with a passion for improving processes and customer experiences.Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and customers.A proactive mindset with a focus on continuous learning and adaptation.

At Altana, we are at the forefront of creating a trustworthy trade network. Our innovative AI-driven product ecosystem enables governments and businesses to cultivate a resilient and secure global economy while ensuring the seamless flow of trade.Join the Altana Team!The Implementation team is dedicated to enhancing Altana's products by integrating them with our clients' systems, delivering exceptional insights, and fostering valuable business process collaborations. We handle intricate customer integrations, tailoring data pipelines for specific client needs, and integrating proprietary data into our knowledge graph while ensuring privacy. Our team collaborates closely with clients, as well as our internal engineering, machine learning, and product development groups.Key Responsibilities Include:Designing, deploying, and continuously optimizing large-scale, distributed data pipelines that support Altana’s advanced network analysis, machine learning, data ingestion, and fusion capabilities.Advancing Altana's technology to enhance scalability and meet the changing demands of our customer base.Acting as the technical authority in client-facing meetings, translating complex governmental requirements into our platform's technical framework.Collaborating within a cross-functional team of engineers, data scientists, and product managers.Assessing and recommending new tools, technologies, and best practices for data pipeline development, orchestration, and deployment.

About DecagonDecagon stands as the premier conversational AI platform, enabling brands to provide exceptional concierge-level customer experiences.Our cutting-edge technology empowers renowned enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and enriching interactions across all channels, including voice, chat, email, and SMS.We envision a future where customer interactions transcend traditional support tickets and hold music, leading to quicker resolutions, more engaging conversations, and deeper relationships. Proudly backed by leading investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, we are committed to making this vision a reality.As an in-office company, we thrive on a collective dedication to excellence and speed. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — guide our working culture and team development.About the RoleJoin Decagon’s pioneering Implementations Team to build and scale our operations in delivering top-tier AI Agents to our clients. You will spearhead the strategy and execution of Decagon implementations within intricate enterprise environments, ensuring that each deployment is seamless, impactful, and lays the groundwork for sustained customer success.Your responsibilities will include designing and maintaining the implementation playbook, establishing frameworks, processes, and standards that facilitate repeatable and scalable deployments as we expand. You will leverage AI tools, automation, and robust operational design to enhance efficiency and minimize time to value.Collaborating closely with customer teams, you will gain insights into their workflows and objectives while working cross-functionally with Sales, Product, and Engineering to convert those needs into successful implementations. You will oversee complex rollouts, align stakeholders, and guarantee that every launch yields measurable outcomes.In this role, you willLead the implementation of enterprise AI Agents from kickoff to rollout, driving execution, adoption, and business results.Craft implementation strategies customized to each customer's objectives and technical landscape.Develop and manage the Implementation playbook, incorporating processes and standards that support scalable, high-quality deployments.Enhance the speed, quality, and consistency of implementations by identifying best practices and streamlining workflows.

About the PositionAs an Implementation Lead at Kernel, you play a pivotal role in aligning customer expectations with technical execution for large-scale enterprise projects. Your expertise transforms intricate requirements into effective, high-impact solutions, ensuring each proof of concept is precise, scalable, and strategically positioned for success.Collaborating closely with Account Executives, Product teams, and Engineering, you will tackle technical inquiries, resolve complex challenges, and develop solutions that deliver substantial value to our clients. With a continuous stream of new features being deployed at Kernel, you will remain at the forefront of client needs and the latest market innovations.Your Responsibilities:Serve as the technical expert partnering with Account Executives during late-stage sales cyclesManage and deliver high-quality proofs of concept (POCs) in a timely mannerOversee the entire implementation process from project kick-off to successful go-liveDesign, build, and deploy customized AI agents utilizing Kernel’s proprietary toolsAct as a trusted advisor for a diverse portfolio of clientsProvide constructive feedback to the Product team for ongoing improvements and iterationsRequired Skills and Experience:3–5 years of experience in a client-facing analytical or technical role such as Solutions Engineering, Technical Account Management, or ConsultingProficient technical knowledge (APIs, JavaScript, etc.) and familiarity with data systemsExceptional analytical and problem-solving abilities, with keen attention to detailAbility to navigate ambiguity and creatively solve technical issuesExperience in dynamic, fast-paced startup environmentsProven capacity to manage multiple clients and projects simultaneouslyExcellent communication skills and the capability to cultivate trustworthy relationships with customersWillingness to occasionally work later hours to accommodate US-based clientsPreferred (but not essential):Experience with AI products or applicationsFamiliarity with Revenue Operations (RevOps) workflows and systems, including CRMs and related tools

Xceptor develops a platform that helps financial institutions manage complex data. The system collects information from multiple sources, then organizes, validates, repairs, and enriches it. This process ensures clients receive reliable data for their operations. Xceptor works closely with Middle and Back-Office teams, aiming to give business users the tools to solve data challenges independently and reduce dependence on traditional technology teams. The company’s mission is to help business users at financial institutions automate processes and generate dependable data. Xceptor values client centricity, teamwork, and making a real impact. Role overview The Senior Implementation Consultant joins the Delivery Team in London. This position leads the execution of projects for financial services clients, from short-term assignments to broader transformation initiatives. The consultant shapes how the Xceptor platform is configured and deployed to address each client’s business needs. What you will do Manage projects from initial scoping through to go-live, maintaining strong relationships with clients throughout the process. Work closely with business teams to gather requirements and define clear, actionable specifications. Configure the Xceptor platform to meet client needs, overseeing the full development and implementation cycle. Support delivery of both new and existing client projects, adapting to a range of business goals. Share insights and collaborate with colleagues to ensure successful project outcomes in a team-driven setting.

Role Overview WPP Media is seeking a Director of Digital Implementation based in London, United Kingdom. This leadership role focuses on turning digital strategies into practical, effective plans that support business goals. The Director will oversee digital initiative execution, making sure projects stay aligned with company objectives. What You Will Do Lead the implementation of digital projects from planning through delivery. Supervise and guide teams to optimize campaign performance. Ensure digital initiatives support and advance business priorities. Work to improve digital experiences for clients by refining processes and outcomes.